Annie Stephenson's presentation from Open Forum Events' second annual Dementia: Quality of Care conference

1. What is Quality of Life for Adults who need
Care and Support?
Annie Stevenson: Integration In Care and My Home
Life Associate

3. My Home Life Programme UK
Promoting quality of life
for those living, dying,
visiting and working in
care homes for older
people.

4. MHL Vision for the care home sector
Personalisation
1. Maintaining identity
2. Sharing decision-making
3. Creating community
Navigation
4. Managing transitions
5. Improving health & healthcare
6. Supporting good end-of-life
Transformation
7. Keeping workforce fit for
purpose
8. Promoting a positive culture

5. Six Senses Framework
Security: to feel safe
Belonging: to feel part of things
Continuity: to experience links and
connections
Purpose: to have a goal(s) to aspire to
Achievement: to make progress towards
these goals
Significance: to feel that you matter as a
person
Positive relationships within the home
and across the community of
practice

6. Caring Conversations
• Be Courageous
• Connect Emotionally
• Be Curious
• Collaborate
• Consider other Perspectives
• Compromise
• Celebrate

7. Relationship-Centred Care
• Through an appreciative approach ( and
Appreciative Inquiry) we work with older people,
relatives and staff in care homes and across the
wider system on the:
• Best Practice Themes (what older people want
and what works-Action )
• 6 Senses (applying them to all to bring out the
best in everyone- Feelings)
• Caring Conversations ( asking the right questions
and finding a healthy dialogue to achieve positive
relationships-How)

8. What underpins good practice?
• The ‘beautiful moments
of connection between
staff, residents and
relatives’
• Relationship-centred
care is at the heart of
Personalisation
• Relationship-centred
approaches is at the heart
of Integration

9. Contact Details
My Home Life Programme
www.myhomelife.org.uk
Prof Julienne Meyer, Exec Director
Tom Owen, Director at City University
London
Annie Stevenson 07715 510068
Tel: +44 (0)20 7040 5776
Email: mhl@city.ac.uk