The document discusses the quote to cash (Q2C) process and working capital management. It defines working capital and explains that improving receivables performance by collecting cash earlier can significantly reduce the amount of capital tied up in business processes. The document also notes that Q2C initiatives involve several organizational areas and that dispute management is an important cross-functional part of the process for resolving issues with quotes and payments.

1. Quote to Cash
(Q2C) Overview

2. GLOSSARY
• Why Working Capital Matters
• Quote to Cash Process
• Dispute Management

3.  Working Capital measures the
time between outlay of cash and
cash recovery. The shorter the
cycles, the less time capital is tied
up in the business process

4. Improving Receivables performance is worth the effort – collecting cash one
day earlier reduces Working Capital by $ X

5. Working Capital Management is often misperceived
as only a financial issue

6. A sound Q2C improvement initiative involves several areas within the
organization

7. Dispute Management – what is a dispute?

8. “
”
The objective and importance of Dispute Management

9. Dispute management is cross functional and complex