The document discusses what the author learned from conducting audience research for their coursework. They obtained feedback during both pre-production and post-production, which helped ensure they were on the right track and had fewer issues to address by the end. Most feedback came from students at the author's school, as this was the most practical audience that fit the target demographic. One focus group was filmed and uploaded to the author's blog. The feedback from this group confirmed that the trailer's edits and scenes effectively conveyed emotions and the story. Technological advances like online surveys and QR codes made it easier to reach a global audience. The author also solicited verbal feedback throughout the process to stay on track.