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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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ASSIGNMENT
DRIVE SPRING 2016
PROGRAM Master of Business Administration- MBA
SEMESTER 4
SUBJECT CODE & NAME QM0023: UNDERSTANDING ISO 9001:2008
BK ID B1930
CREDITS & MARKS 4 Credits, 60 marks
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Question.1. Explain the usage and certification of ISO 9000
standards and also describe theTQM and ISO 9000 family of
standards.
Explanation of usage & certification of ISO 9000 standards
Description of TQM and ISO 9000 family of standards
Answer:The ISO 9000 family of quality management systems standards is designed to help
organizationsensure thattheymeetthe needsof customers and other stakeholders while meeting
statutoryand regulatoryrequirementsrelatedtoa product.ISO9000 dealswith the fundamentalsof
qualitymanagementsystems,includingthe eight management principles upon which the family of
standards is based. ISO 9001 deals with the requirements that organizations wishing to meet the
standard must fulfill.
Question.2. Write a short note on mutually beneficial supplier
relationships.
Mutually beneficial supplier relationships.
Answer

2. Question.3. What do you understand by control of documents and
what are the main functionfor which control of document is
needed.
Answer: Effective document control requires an underlying philosophy and strategy. It should be
tailoredtothe needsof the organizationthatusesit. It should be practical and it should be written.
No documentmanagementstrategycanbe useful if itisnotexplicitlydocumentedandmade part of
the daily routine. In organizations with the proper understanding of the significance of document
management,thisdocumentedphilosophy and strategy becomes a document management policy.
Once this policy is defined, it should be
Question.4. What kind of work environment should you provide to
your employees as perISO 9001:2008?
Answer:BecomingISO9001 certifiedmeans to pass a physical ISO 9001:2008 certification audit by a
registrar (a certifying agency).
1. Meet Customer Requirements: Many companies want ISO 9001 certification just to satisfy one
customer requirement. The customer states that it will only do business with vendors that are
certified as ISO 9001 compliant, so to get (or keep) the business they need that certification. The
problemwiththese companiesisthatthey’re looking for a short-term payoff. They see nothing but
that one benefit — we need money — and
Question.5. What are the requirements of sub-clause 7.5.3? Explain
them
Requirements of Sub-clause 7.5.3
Answer:ISO 9001 Requirement:Where appropriate, the organization shall identify the product by
suitable means throughout product realization.
The organization shall identify the product status with respect to monitoring and measurement
requirementsthroughoutproductrealization.Where traceabilityis a requirement, the organization
shall control the unique identification of the
Question.6. Write short notes on the following:
(a) Product Realization

3. Answer:product realization is a term used in ISO 9001:2008, referring to the basic design and
realization of a product provided to customers, measurable by quality control. The long answer is
ISO9001:2008 product realization provides clear, certifiable standards for the process of bringing a
product to market. Product realization means a clear idea of what the product will be, usually
expressedindrawings,statementsof work,functional productspecs,ortheirequivalents. Based on
thisclearidea,qualitymanagementcanobjectivelydetermine if the productwas"realized"andhow
efficient the process was.
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Send your semester & Specialization name to our mail id :
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