Quality Score Hacking
(Your Way to the Bank)
Google AdWords
1. What is Quality Score
2. How its calculated
3. Myth busting
4. Hacking it - more competitive, for less cost!
A decade of
QUALITY
SCORE
and a brief overview
Aims to produce a
HIGH QUALITY
EXPERIENCE
for Google customers
Every keyword is
GRADED
on a 10 point scale
Calculated
EVERY
TIME
ads are shown
You can only see
TODAYS
SCORE
not historical
MARKS OUT OF 10
• High quality experience for Google customers
• Every keyword graded on a 10 point scale
• Calculated every single time ads are shown
• Account level Quality Score is real
• You can only see what your QS is today, not historically
Quality Score
COMPONENTS
Most important component is
CLICK-THROUGH
RATE
or CTR, for short
CTR is around
65 %
of the algorithm
Relevance of the
KEYWORD
TO THE AD
Your account
HISTORY
including deleted
The quality of your
LANDING
PAGE
experience
COMPONENTS OF QUALITY SCORE
• Click-through Rate (CTR)
• Historical CTR (expected vs actual)
• Relevance of the keyword to the Ad
• Your account history
• Quality of your landing page experience
• Landing page load times
• Expected impact of extensions and ad formats are factored
• Device and location bias
WHAT’S A GOOD CTR?
• 2% is not the average CTR
• It looks more like 5 - 6%
• You should aim higher
AD RANK
Advertiser with highest Ad Rank wins the auction
AD RANK =
CPC bid × Quality Score
EXAMPLE
AUCTION
Here’s one I made earlier
MAX BID X QUALITY SCORE = AD RANK
Max CPC
Bid
Quality
Score
Ad Rank Position
James £1.50 9 13.5
Olivia £2.00 5 10
Robert £3.00 3 9
Jason £3.50 2 7
MAX BID X QUALITY SCORE = AD RANK
Max CPC
Bid
Quality
Score
Ad Rank Position
James £1.50 9 13.5 1
Olivia £2.00 5 10 2
Robert £3.00 3 9 3
Jason £3.50 2 7 4
AD RANK BELOW / YOUR QS = PRICE
Max CPC
Bid
Quality
Score
Ad Rank Actual CPC
James £1.50 9 13.5
Olivia £2.00 5 10
Robert £3.00 3 9
Jason £3.50 2 7
AD RANK BELOW / YOUR QS =*PRICE
Max CPC
Bid
Quality
Score
Ad Rank Actual CPC
James £1.50 9 13.5 £1.12
Olivia £2.00 5 10 £1.81
Robert £3.00 3 9 £2.34
Jason £3.50 2 7 Highest
*price +0.01
Lets fell those
QUALITY SCORE
MYTHS
Quality Score benefits from
HIGH AD
POSITION
BUSTED!
• Google factors in ad position
• Understands higher positions attract higher CTR
• Quality Score calculation compensates for that!
Higher Quality Score makes
MORE
SALES
BUSTED!
• What improves is CPA (Cost per Acquisition)
• That’s not more sales
• That’s paying less for sales
Your Display Network score
AFFECTS
SEARCH
BUSTED!
• The criteria to determine Display QS is different
• Your performance on one, does not affect the other
Increasing your bid
BOOSTS
SCORE
BUSTED!
• Your bid is not part of the QS calculation
• You just end up paying more
Deleting low QS areas
INCREASES
SCORE
BUSTED!
• Historical performance is still factored
• Time is a great healer
QS GRADES
• 1 - 3, awful
• 4 - 6, average
• 7 - 8, good
• 9 - 10, great
HACK 1 - FOCUS
• F*ck 80/20
• Focus on top 5-10% of spend
• Biggest impact on performance
HACK 2 - SHARPEN
Quick rule of thumb:
• 1 - 3, awful – delete these!
• 4 - 6, average – optimise these first
• 7 - 8, good – fix after
• 9 - 10, great – leave these
HACK 2.1 - SHARPEN
• Go from average (5) to good, to great
• Strip out low CTR keywords in to new Ad Groups
• Confidently bid up top performers
HACK 3 - BRANCH OUT
• SKAGs!
• Single Keyword Ad Groups
• Highly relevant Ad to search term
• Don’t neglect the destination
HACK 4 - EASY SWING
• Branded keywords
• Product/service search term +brand
• Easy win
HACK 5 - SPRUCE UP
• Deploy your best Google-Consumer™ ads
• Method: Ad CTR x Conversion Rate = score
• Export ad data and use a spreadsheet, it’s quicker!
HACK 6 – LAZY SWING
• Dynamic Keyword Insertion (DKI)
• Quick fix, an interim measure
HACK 7 - BLOSSOM
• Remarketing Lists for Search Ads (RLSA)
• Higher CTR, boost in Quality Score
• Good for business
Quality Score impacts Ad Rank
Ad Rank impacts Cost per Click (CPC)
Cost per Click impacts Cost per Acquisition (CPA)
…and CPA always wins!
GOLDEN RULE
Relevancy for Google
Continuity for User
DON’T BE STUMPED!
• Questions?
JOIN ME ON FACEBOOK
Google AdWords Quality Score Hacking

Google AdWords Quality Score Hacking

  • 1.
    Quality Score Hacking (YourWay to the Bank) Google AdWords
  • 2.
    1. What isQuality Score 2. How its calculated 3. Myth busting 4. Hacking it - more competitive, for less cost!
  • 3.
  • 4.
    Aims to producea HIGH QUALITY EXPERIENCE for Google customers
  • 5.
  • 6.
  • 7.
    You can onlysee TODAYS SCORE not historical
  • 8.
    MARKS OUT OF10 • High quality experience for Google customers • Every keyword graded on a 10 point scale • Calculated every single time ads are shown • Account level Quality Score is real • You can only see what your QS is today, not historically
  • 9.
  • 10.
    Most important componentis CLICK-THROUGH RATE or CTR, for short
  • 11.
    CTR is around 65% of the algorithm
  • 12.
  • 13.
  • 14.
    The quality ofyour LANDING PAGE experience
  • 15.
    COMPONENTS OF QUALITYSCORE • Click-through Rate (CTR) • Historical CTR (expected vs actual) • Relevance of the keyword to the Ad • Your account history • Quality of your landing page experience • Landing page load times • Expected impact of extensions and ad formats are factored • Device and location bias
  • 16.
    WHAT’S A GOODCTR? • 2% is not the average CTR • It looks more like 5 - 6% • You should aim higher
  • 17.
    AD RANK Advertiser withhighest Ad Rank wins the auction
  • 19.
    AD RANK = CPCbid × Quality Score
  • 20.
  • 21.
    MAX BID XQUALITY SCORE = AD RANK Max CPC Bid Quality Score Ad Rank Position James £1.50 9 13.5 Olivia £2.00 5 10 Robert £3.00 3 9 Jason £3.50 2 7
  • 22.
    MAX BID XQUALITY SCORE = AD RANK Max CPC Bid Quality Score Ad Rank Position James £1.50 9 13.5 1 Olivia £2.00 5 10 2 Robert £3.00 3 9 3 Jason £3.50 2 7 4
  • 23.
    AD RANK BELOW/ YOUR QS = PRICE Max CPC Bid Quality Score Ad Rank Actual CPC James £1.50 9 13.5 Olivia £2.00 5 10 Robert £3.00 3 9 Jason £3.50 2 7
  • 24.
    AD RANK BELOW/ YOUR QS =*PRICE Max CPC Bid Quality Score Ad Rank Actual CPC James £1.50 9 13.5 £1.12 Olivia £2.00 5 10 £1.81 Robert £3.00 3 9 £2.34 Jason £3.50 2 7 Highest *price +0.01
  • 25.
  • 26.
    Quality Score benefitsfrom HIGH AD POSITION
  • 27.
    BUSTED! • Google factorsin ad position • Understands higher positions attract higher CTR • Quality Score calculation compensates for that!
  • 28.
    Higher Quality Scoremakes MORE SALES
  • 29.
    BUSTED! • What improvesis CPA (Cost per Acquisition) • That’s not more sales • That’s paying less for sales
  • 30.
    Your Display Networkscore AFFECTS SEARCH
  • 31.
    BUSTED! • The criteriato determine Display QS is different • Your performance on one, does not affect the other
  • 32.
  • 33.
    BUSTED! • Your bidis not part of the QS calculation • You just end up paying more
  • 34.
    Deleting low QSareas INCREASES SCORE
  • 35.
    BUSTED! • Historical performanceis still factored • Time is a great healer
  • 36.
    QS GRADES • 1- 3, awful • 4 - 6, average • 7 - 8, good • 9 - 10, great
  • 37.
    HACK 1 -FOCUS • F*ck 80/20 • Focus on top 5-10% of spend • Biggest impact on performance
  • 38.
    HACK 2 -SHARPEN Quick rule of thumb: • 1 - 3, awful – delete these! • 4 - 6, average – optimise these first • 7 - 8, good – fix after • 9 - 10, great – leave these
  • 39.
    HACK 2.1 -SHARPEN • Go from average (5) to good, to great • Strip out low CTR keywords in to new Ad Groups • Confidently bid up top performers
  • 40.
    HACK 3 -BRANCH OUT • SKAGs! • Single Keyword Ad Groups • Highly relevant Ad to search term • Don’t neglect the destination
  • 41.
    HACK 4 -EASY SWING • Branded keywords • Product/service search term +brand • Easy win
  • 42.
    HACK 5 -SPRUCE UP • Deploy your best Google-Consumer™ ads • Method: Ad CTR x Conversion Rate = score • Export ad data and use a spreadsheet, it’s quicker!
  • 43.
    HACK 6 –LAZY SWING • Dynamic Keyword Insertion (DKI) • Quick fix, an interim measure
  • 44.
    HACK 7 -BLOSSOM • Remarketing Lists for Search Ads (RLSA) • Higher CTR, boost in Quality Score • Good for business
  • 45.
    Quality Score impactsAd Rank Ad Rank impacts Cost per Click (CPC) Cost per Click impacts Cost per Acquisition (CPA) …and CPA always wins!
  • 46.
    GOLDEN RULE Relevancy forGoogle Continuity for User
  • 47.
    DON’T BE STUMPED! •Questions? JOIN ME ON FACEBOOK