The document discusses the cost of quality, which refers to the costs that arise from poor quality products or services. These costs include things like rework, repairs, returns, and lost customers. While quality initiatives seem like they cost money up front, they actually reduce costs in the long run by preventing defects and issues that lead to higher costs. The document also provides information about ISO 9001 certification and training from PECB, which can help organizations implement quality management systems to lower their cost of quality.
This presentation is about quality. its different definitions. what is quality by customers perspective. Main requirements in case of vehicle purchase. what are the dimensions of quality? Role of quality. Quality improvement and its methods. then at last quality philosophy.
Quality, needs of quality and importance of quality. Total quality management.Monika S.D.
Quality, needs of quality and importance of quality. one can say that a product has good quality when it "complies with the requirements specified by the client".
This presentation is about quality. its different definitions. what is quality by customers perspective. Main requirements in case of vehicle purchase. what are the dimensions of quality? Role of quality. Quality improvement and its methods. then at last quality philosophy.
Quality, needs of quality and importance of quality. Total quality management.Monika S.D.
Quality, needs of quality and importance of quality. one can say that a product has good quality when it "complies with the requirements specified by the client".
Measure the performance and durability of products with the help of quality management principles as it helps to achieve the desired business outcomes.
It's a 1st Unit PPT of Subject Software Testing & Quality from the Book "Software Testing & Quality Assurance" by Kshirsagar Naik and Priyadarshi Tripathy
Quality Management System CertificationRaazia Nihan
A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution in the business area of an organization.
Measure the performance and durability of products with the help of quality management principles as it helps to achieve the desired business outcomes.
It's a 1st Unit PPT of Subject Software Testing & Quality from the Book "Software Testing & Quality Assurance" by Kshirsagar Naik and Priyadarshi Tripathy
Quality Management System CertificationRaazia Nihan
A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution in the business area of an organization.
Running head QUALITY TRAINING MANUAL .docxtoltonkendal
Running head: QUALITY TRAINING MANUAL 1
Quality Training Manual 13
Quality Training Manual
Felicia Jones
12/06/2016
Table of Contents
Evolution of quality management 3
Introduction 3
i. History of the quality management evolution 3
ii. Why QM is needed 4
Week 2: The Role of Leadership 5
Senior management's role in successful quality improvement programs 5
Senior management’s role in the large-scale strategic quality programs 5
Why firms should adopt the roles 5
How management should derive the metrics 6
Week 3: General Quality Strategies and Tools 7
i. Establishing customer expectations 7
ii. Designing quality in 7
iii. Defining metrics 7
iv. Mistake-proofing 7
v. Kaizen 7
vi. Six Sigma 7
Week 4: Quality Tactics and the Logistics and Supply Chain Functions 8
i. What tools are applicable internally 8
ii. What tools are applicable externally with vendors 8
Part 2: Week 5: Roll-Out 9
i. A communication plan 9
ii. Recommended sequence of steps to get personnel trained 9
iii. Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel) 9
References 10
Evolution of quality managementIntroduction
i. History of the quality management evolution
Total quality management was started by Naval Air Systems Command in an attempt to describe the Japanese-style management approach to improving quality. Before TQM, japan would produce products that were imitations of other products but after the inception of the same, they set new standards to the production process (Nederpelt, 2012). The rest of the world soon followed the steps of japan in their processes, product and organizational production factors. The quality management as we know it today was pioneered by some of the industrial developers such as Deming, Dodge and Romin. It is definition and application occurs in the analysis of quantitative and qualitative processes, processes and economic theories. When it started back in the mid age, the focus was all about the end product but nowadays, it has evolved to include the services offered (Littlefield & Roberts, 2012).
Quality management process basically involves four main components that need to be adhered to in order to make the process successful. They include the quality planning which is the first step and includes preparing the measuring standards and desired output quality. The other steps are the quality assurance and quality control which involves measuring the actual product and comparing it with the standards put in place. Quality improvement is the last stage and involves the reconciliation of the deviations in order to make the products and services to the desired level and in most cases, it involves rectifying the process to ensure that future items conform to the standards (Nederpelt, 2012).
ii. Why QM is needed
Custome ...
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
The global implications of DORA and NIS 2 Directive are significant, extending beyond the European Union.
Amongst others, the webinar covers:
• DORA and its Implications
• Nis 2 Directive and its Implications
• How to leverage directive and regulation as a marketing tool and competitive advantage
• How to use new compliance framework to request additional budget
Presenters:
Christophe Mazzola - Senior Cyber Governance Consultant
Armed with endless Excel files, a meme catalog worthy of the best X'os (formerly twittos), and a risk register to make your favorite risk manager jealous, I swapped my computer scientist cape a few years ago for that of a (cyber) threat hunter with the honorary title of CISO.
Ah, and I am also a quadruple senior certified ISO27001/2/5, Pas mal non ? C'est francais.
Malcolm Xavier
Malcolm Xavier has been working in the Digital Industry for over 18 Years now. He has worked with Global Clients in South Africa, United States and United Kingdom. He has achieved Many Professional Certifications Like CISSP, Google Cloud Practitioner, TOGAF, Azure Cloud, ITIL v3 etc.
His core competencies include IT strategy, cybersecurity, IT infrastructure management, data center migration and consolidation, data protection and compliance, risk management and governance, and IS program development and management.
Date: April 25, 2024
Tags: Information Security, Digital Operational Resilience Act (DORA)
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NIS 2 Directive - EN | PECB
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DORA, ISO/IEC 27005, and the Rise of AI: Securing the Future of CybersecurityPECB
In an era where digital transformation is inevitable, the landscape of cybersecurity is constantly evolving.
Amongst others, the webinar covers:
• DORA and its Implications
• ISO/IEC 27005: Risk Management in Information Security
• Leveraging Artificial Intelligence for Enhanced Cybersecurity
Presenters:
Geoffrey L. Taylor - Director of Cybersecurity
Geoffrey Taylor brings a wealth of experience from multiple roles within various industries throughout his career. As a Certified ISO 27001 Implementer and Auditor, as well as certified ISO 27005, CISM and CRISC, he brings a unique perspective on cybersecurity strategy, risk management and the implementation of an Information Security Management System, having helped multiple organizations in aligning their strategy based on their threat landscape.
Martin Tully - Senior Cyber Governance Consultant
Martin is a Senior Consultant at CRMG with over twenty years of experience, and has previously been employed at two of the ‘Big Four’ professional services firms. Martin has worked across most industry sectors in the development of the best practice guidance and risk analysis methodologies. Martin is also accomplished at: leading the implementation of an ISMS; delivering a number of information risk assessments; reviewing information security policies; assessing security requirements across the supply chain; and updating a complete framework of supporting standards. Prior to the ISF, Martin’s roles have included delivering operational risk reporting, running research projects and benchmarking information security investments for major clients. Martin holds a Bachelors degree from Royal Holloway University of London.
Date: March 27, 2024
Tags: ISO, ISO/IEC 27005, ISO/IEC 42001, Artificial Intelligence, Information Security, Digital Operational Resilience Act (DORA)
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Training: ISO/IEC 27005 Information Security Risk Management - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
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YouTube video: https://youtu.be/ffX-Xbw7XUk
Securing the Future: ISO/IEC 27001, ISO/IEC 42001, and AI GovernancePECB
In today’s rapidly evolving world, where Artificial Intelligence (AI) not only drives innovation but also presents unique challenges and opportunities, staying ahead means being informed.
Amongst others, the webinar covers:
• ISO/IEC 27001 and ISO/IEC 42001 and their key components
• Latest trends in AI Governance
• Ethical AI practices
• Benefits of Certification
Presenters:
Jeffrey Bankard - Cybersecurity & AI Leader, AI Management Systems: ISO/IEC 42001
Jeffrey provides executive leadership for AI product creation through the product incubation unit (PIU). Ensures the timely delivery of AI consulting engagements through cross-functional teams comprised of senior information and network security leaders to establish strategic goals for improving the security architecture and risk posture for clients. Consults with business leaders to define key performance indicators and service levels. Fosters employee development through mentoring and coaching. Decides how to achieve results within the organization’s strategic plans, policies, and guidelines. Develops new products and secures those products through current AI security guidelines (ISO 42001).
Adrian Resag - Experienced in Risk and Control - ISO/IEC 27001 and ISO/IEC 42001
Adrian believes a stimulating career can span many disciplines and that leading organizations value versatile professionals. He has enjoyed managing teams spanning the globe by working in world-leading organizations as Chief Audit Executive, Head of Risk Management, Information Systems Auditor, Head of Internal Control, as a consultant, a statutory auditor and an accountant. To allow such a diverse career, his approach has been to pursue certifications in many fields (making him one of the most qualified and certified in some of them). He has written books and created professional certifications in audit & assurance and compliance & ethics, and teaches in subjects from information security to risk management. With a passion for education, Adrian founded an educational institution and has taught tens of thousands of students and professionals online, in companies, universities and in governmental organizations.
Date: February 28, 2024
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ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
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The importance of a robust cybersecurity strategy cannot be overstated. Learning on the effective measures to be taken and tools needed to navigate the evolving cybersecurity landscape successfully is essential.
Amongst others, the webinar covers:
• ISO/IEC 27002 and ISO/IEC 27032 and their key components
• Key Components of a Resilient Cybersecurity Strategy
• CMMC Frameworks
Presenters:
Dr. Oz Erdem
Governance, Risk and Compliance (GRC) consultant, trainer, auditor, and speaker
Dr. Erdem has over 25 years of experience in information security, trade compliance, data privacy, and risk management. He took leadership roles in governance and compliance at various Fortune 100-500 companies and SMBs, including Siemens Corporation, Siemens Industry, Linqs, Texas Instruments, Rtrust, ICEsoft Technologies, NATO C3A, and BILGEM. In addition, successfully managed software development (i.e., embedded, cloud, and SaaS) and digital product projects involving information security, mobile networks, and IoT networks. Further, Dr. Erdem led several non-profit organizations, such as National Association of District Export Councils (NADEC), Government Contractors Council (GovConCouncil), and Central-North Florida District Export Council as the Chairman of the Board.
Peter Geelen
Peter Geelen is the director and managing consultant at CyberMinute and Owner of Quest for Security, Belgium. Over more than 20 years, Peter has built strong experience in enterprise security & architecture, Identity & Access management, but also privacy, information & data protection, cyber- and cloud security. Last few years, the focus is on ISO/IEC 27001 and other ISO certification mechanisms. Peter is accredited Lead Auditor for ISO/IEC 27001, ISO 9001, PECB Trainer and Fellow in Privacy. Committed to continuous learning, Peter holds renowned security certificates as certified ISO/IEC 27701 lead implementer and lead auditor, ISO/IEC 27001 Master, Sr. Lead Cybersecurity Manager, ISO/IEC 27002 lead manager, ISO/IEC 27701 Lead Implementer, cDPO, Risk management, Lead Incident Mgr., Disaster Recovery, and many more.
George Usi - CEO of Omnistruct
An internet pioneer and award-winning leader in internet governance with over 25 years of experience, George Usi knows that getting hacked is not a matter of ‘if’ but, ‘when’ and the fiscal and reputational effects that has on a business, the executives, and the board. George is the Co-Founder of Omnistruct, a cyber risk company. Omnistruct protects and expands revenue creation, reputation, and customer retention through cyber risk transference, governance, and compliance. We ensure that security and privacy programs work.
Date: January 24, 2024
YouTube Video: https://youtu.be/9i5p5WFExT4
Website: https://bit.ly/3SjovIP
ISO/IEC 27001 and ISO/IEC 27035: Building a Resilient Cybersecurity Strategy ...PECB
As we approach the new year, the importance of a robust cybersecurity strategy cannot be overstated. Learning on the effective measures to be taken and tools needed to navigate the evolving cybersecurity landscape successfully is essential.
Amongst others, the webinar covers:
• ISO/IEC 27001 and ISO/IEC 27035 and their key components
• Key Components of a Resilient Cybersecurity Strategy
• Best practices for building a resilient cybersecurity strategy in 2024
Presenters:
Rinske Geerlings
Rinske is an internationally known consultant, speaker and certified Business Continuity, Information Security & Risk Management trainer.
She was awarded Alumnus of the Year 2012 of Delft University, Australian Business Woman of the Year 2010-13 by BPW, Risk Consultant of the Year 2017 (RMIA/Australasia) and Outstanding Security Consultant 2019 Finalist (OSPAs)
Rinske has consulted to the Department of Prime Minister & Cabinet, 15 Central Banks, APEC, BBC, Shell, Fuji Xerox, NIB Health Funds, ASIC, Departments of Defense, Immigration, Health, Industry, Education, Foreign Affairs and 100s of other public and private organizations across 5 continents.
She has been changing the way organizations ‘plan for the unexpected’. Her facilitation skills enable organizations to achieve their own results and simplify their processes. She applies a fresh, energetic, fun, practical, easy-to-apply, innovative approach to BCM, Security, and Risk.
Her 'alter ego' includes being a lead singer in SophieG Music and contributing to the global charity playing for Change, which provides music education to children in disadvantaged regions.
Loris Mansiamina
A Senior GRC Professional consultant for Small, Medium and large companies. Over 10 years, Loris has been assisting clients in both public and private sectors about various matters relating to Gouvernance, Risk Management and Compliance (GRC), Digital transformation, cyber security program management, ISO 27k & ISO 20k implementation, COBIT & ITIL implementation, etc.
Date: December 19, 2023
Tags: ISO, ISO/IEC 27001, ISO/IEC 27035, Cybersecurity, Information Security
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ISO/IEC 27035 Information Security Incident Management - EN | PECB
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YouTube video: https://youtu.be/yT8gxRZD_4c
ISO/IEC 27001 and ISO/IEC 27005: Managing AI Risks EffectivelyPECB
In today's rapidly evolving digital landscape, the integration of artificial intelligence (AI) in business processes is becoming increasingly essential. Hence, it is crucial to stay informed and prepared.
Amongst others, the webinar covers:
• ISO/IEC 27005 and ISO/IEC 27001 and their key components
• The standard’s alignment
• Identifying AI risks and vulnerabilities
• Implementing effective risk management strategies
Presenters:
Sabrina Feddal
With more than 16 years of background in operational security, telco as engineer and project manager for major international companies. I have founded Probe I.T in 2016 to provide my customers (both national and international) with GRC services. Winner of the 2020 award, the CEFCYS – Main French Women in cybersecurity association - jury's favorite, she remains committed on a daily basis to maintaining diversity and gender diversity in her teams.
Passionate about Law, History & Cybersecurity. She has several professional certifications acquired over the course of her career: Prince2, CISSP, Lead Implementer ISO27001, Risk Manager, University degree in Cybercrime and Digital Investigation.
Her values: excellence, discretion, professionalism.
Mike Boutwell
Mike Boutwell is a Senior Information Security Specialist with over 15 years of experience in security and 10 years of risk management experience, primarily focused on financial services. He excels in collaborating with CISOs and other executive leadership to build and implement security frameworks aligned with business objectives and developing enterprise-wide security requirements. Mike has a strong track record of securing assets worth over $1 quadrillion and delivering $100M+ projects.
Mike is a certified CISSP, CISA, CGEIT, ISO 27001 Senior Lead Implementer, ISO 27001 Senior Lead Auditor, ISO 38500 Senior Lead IT Governance Manager, ISO 27032 Senior Lead Cyber Security Manager, and Certified Non-Executive Director.
Date: November 22, 2023
Tags: ISO, ISO/IEC 27001, ISO/IEC 27005, Cybersecurity, Information Security
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Training: https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27001
ISO/IEC 27005 Information Security Risk Management - EN | PECB
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YouTube video: https://youtu.be/TtnY1vzHzns
Aligning ISO/IEC 27032:2023 and ISO/IEC 27701: Strengthening Cybersecurity Re...PECB
In today's digital age, cybersecurity is more critical than ever. Hence, it is crucial to stay informed and prepared.
Amongst others, the webinar covers:
• ISO/IEC 27032:2023 and ISO/IEC 27701 and their key components
• The standard’s alignment
• Emerging Cybersecurity Threats
• What is new to the ISO/IEC 27032:2023
Presenters:
Madhu Maganti
Madhu is a goal-oriented cybersecurity/IT advisory leader with more than 20 years of comprehensive experience leading high-performance teams with a proven track record of continuous improvement toward objectives. He is highly knowledgeable in both technical and business principles and processes.
Madhu specializes in cybersecurity risk assessments, enterprise risk management, regulatory compliance, Sarbanes-Oxley (SOX) compliance and system and organization controls (SOC) reporting.
Jeffrey Crump
Mr. Jeffrey Crump is the Principal Consultant at Arizona-based Cyber Security Training and Consulting LLC and a graduate of the Certified NIS 2 Directive Lead Implementer course. He is a Certified CMMC Assessor, Certified CMMC Professional, and Instructor. Mr. Crump is also the author of Cyber Crisis Management Planning: How to reduce cyber risk and increase organizational resilience. His book has been expanded into a triad of certification courses on cyber crisis planning, exercises, and leadership.
Date: October 25, 2023
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https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27032
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ISO/IEC 27001 and ISO/IEC 27032:2023 - Safeguarding Your Digital TransformationPECB
Cybersecurity is an ongoing journey. The regular update and improvement of security measures is essential to stay ahead of evolving threats.
Amongst others, the webinar covers:
• Benefits of Compliance
• Digital Transformation: Why
• ISO/IEC 27001 and ISO/IEC 27032
• ISO/IEC 27001: Information Security Management System (ISMS)
• ISO/IEC 27032: Cybersecurity Framework
Presenters:
Douglas Brush
Douglas Brush is a federally court-appointed Special Master, and Court Appointed Neutral expert in high-profile litigation matters involving privacy, security, and eDiscovery.
He is an information security executive with over 30 years of entrepreneurship and professional technology experience. He is a globally recognized expert in cybersecurity, incident response, digital forensics, and information governance. In addition to serving as a CISO and leading enterprise security assessments, he has conducted hundreds of investigations involving hacking, data breaches, trade secret theft, employee malfeasance, and various other legal and compliance issues.
He is the founder and host of Cyber Security Interviews, a popular information security podcast.
Douglas is also committed to raising awareness about mental health, self-care, neurodiversity, diversity, equity, and inclusion, in the information security industry.
Malcolm Xavier
Malcolm Xavier has been working in the Digital Industry for over 18 Years now. He has worked with Global Clients in South Africa, United States and United Kingdom. He has achieved Many Professional Certifications Like CISSP, Google Cloud Practitioner, TOGAF, Azure Cloud, ITIL v3 etc.
His core competencies include IT strategy, cybersecurity, IT infrastructure management, data center migration and consolidation, data protection and compliance, risk management and governance, and IS program development and management.
Carole Njoya
Founder in 2018 of Alcees, a Paris-based management consulting fabric specialized in cybersecurity, data privacy governance and digital trust, Carole Njoya provides independent, tailored and expert advisory to companies doing business in European markets and serving both B2B and B2C customers. With more than 100 cybersecurity projects delivered, she assists entities in preparing, implementing and maintaining the right best practices under the ISO 27001 compliance framework and GDPR article 25 obligation (Privacy by design) for their vendors. Carole Njoya featured in the « Women Know Cybersecurity » 2019 Twitter list edited by Cybercrime Magazine. Carole Njoya is committed in science and engineering since pre-teen period.
Date: September 27, 2023
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https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27032
YouTube video: https://youtu.be/U7tyzUrh8aI
Managing ISO 31000 Framework in AI Systems - The EU ACT and other regulationsPECB
The management of AI systems is a shared responsibility. By implementing the ISO 31000 Framework and complying with emerging regulations like the EU ACT, we can jointly create a more reliable, secure, and trustworthy AI ecosystem.
Amongst others, the webinar covers:
• Understanding AI and the regulatory landscape
• AI and the threat landscape
• A risk driven approach to AI assurance - based on ISO 31000 principles
• Stress testing to evaluate risk exposure
Presenters:
Chris Jefferson
Chris is the Co-Founder and CTO at Advai. As the Co-Founder of Advai, Chris is working on the application of defensive techniques to help protect AI and Machine Learning applications from being exploited. This involves work in DevOps and MLOps to create robust and consistent products that support multiple platforms, such as cloud, local, and edge.
Nick Frost
Nick Frost is Co-founder and Lead Consultant at CRMG. Nick’s career in cyber security spanning nearly 20 years. Most recently Nick has held leadership roles at PwC as Group Head of Information Risk and at the Information Security Forum (ISF) as Principal Consultant. In particular Nick was Group Head of Information Risk for PwC designing and implementing best practice solutions that made good business sense that prioritized key risks to the organisation and helped minimize disruption to ongoing operations. Whilst at the ISF Nick led their information risk projects and delivered many of the consultancy engagements to help organisations implement leading thinking in information risk management.
Nicks combined experience as a cyber risk researcher and practitioner designing and implementing risk based solutions places him as a leading cyber risk expert. Prior to cyber security and after graduating from UCNW and Oxford Brookes Nick was a geophysicist in the Oil and Gas Industry.
Date: August 24, 2023
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Impact of Generative AI in Cybersecurity - How can ISO/IEC 27032 help?PECB
Generative AI offers great opportunities for innovation in various industries. Hence, by adopting ISO/IEC 27032, you can enhance your cybersecurity resilience and efficiently address the risks associated with generative AI.
Amongst others, the webinar covers:
• AI & Privacy
• Generative AI, Models & Cybersecurity
• AI & ISO/IEC 27032
Presenters:
Christian Grafenauer
Anonymization expert, privacy engineer, data protection officer, LegalTech researcher (GDPR, Blockchain, AI) Christian Grafenauer is an accomplished privacy engineer, anonymization expert, and computer science specialist, currently serving as the project lead for anonymity assessments at techgdpr. With an extensive background as a senior architect in Blockchain for IBM and years of research in the field since 2013, Christian co-founded privacy by Blockchain design to explore the potential of Blockchain technology in revolutionizing privacy and internet infrastructure. As a dedicated advocate for integrating legal and computer science disciplines, Christian’s expertise in anonymization and GDPR compliance enables innovative AI applications, ensuring a seamless fusion of technology and governance, particularly in the realm of smart contracts. In his role at techgdpr, he supports technical compliance, Blockchain, and AI initiatives, along with anonymity assessments. Christian also represents consumer interests as a member of the national Blockchain and DTL standardization committee at din (German standardization institute) in ISO/TC 307.
Akin Johnson
Akin J. Johnson is a renowned Cybersecurity Expert, known for his expertise in protecting digital systems from potential threats. With over a decade of experience in the field, Akin has developed a deep understanding of the ever-evolving cyber landscape.
Akin is an advocate for cybersecurity awareness and frequently shares his knowledge through speaking engagements, workshops, and publications. He firmly believes in the importance of educating individuals and organizations on the best practices for safeguarding their digital assets.
Lucas Falivene
Lucas is a highly experienced cybersecurity professional with a solid base in business, information systems, information security, and cybersecurity policy-making. A former Fulbright scholar with a Master of Science degree in Information Security Policy and Management at Carnegie Mellon University (Highest distinction) and a Master's degree in Information Security at the University of Buenos Aires (Class rank 1st). Lucas has participated in several trainings conducted by the FBI, INTERPOL, OAS, and SEI/CERT as well as in the development of 4 cyber ISO national standards.
Date: July 26, 2023
YouTube Link: https://youtu.be/QPDcROniUcc
GDPR and Data Protection: Ensure compliance and minimize the risk of penaltie...PECB
By embracing the importance of GDPR and leveraging ISO/IEC 27701, you can enhance your data protection practices, achieve compliance, and minimize the risk of penalties.
Amongst others, the webinar covers:
Importance of Data Protection
Understanding Data Collection and Challenges
Introduction to GDPR
Key Principles of GDPR
Who does GDPR Apply to and Its Global Implications
Introduction to ISO/IEC 27701
Implementing ISO/IEC 27701
Privacy by Design
Dealing with IT on a Daily Basis
Building Awareness and Training
Audit, Data Discovery, and Risk Assessments
Presenters:
Mike Boutwell
Mike Boutwell is a Senior Information Security Specialist with over 15 years of experience in security and 10 years of risk management experience, primarily focused on financial services. He excels in collaborating with CISOs and other executive leadership to build and implement security frameworks aligned with business objectives and developing enterprise-wide security requirements. Mike has a strong track record of securing assets worth over $1 quadrillion and delivering $100M+ projects.
Mike is a certified CISSP, CISA, CGEIT, ISO 27001 Senior Lead Implementer, ISO 27001 Senior Lead Auditor, ISO 38500 Senior Lead IT Governance Manager, ISO 27032 Senior Lead Cyber Security Manager, and Certified Non-Executive Director.
Lisa Goldsmith
Lisa Goldsmith is the founder of LJ Digital and Data Consultancy. Lisa has over 23 years’ experience of supporting leadership teams in membership, charity, and wider not-for-profit organisations to simplify their IT and digital strategy that allows them to sleep soundly at night, knowing their systems and processes are fit for purpose, GDPR compliant, secure and that they deliver value to staff, members, and stakeholders.
Prior to starting her own consultancy, Lisa gained extensive experience working for membership organisations and has knowledge and expertise at all levels of operations from working within careers and qualifications teams, as Membership Manager, as Head of Digital & IT for delivering large-scale digital, IT and GDPR compliance projects and serving on several Senior Leadership Teams. Lisa is also currently a Trustee of the BCLA and Groundwork East.
Date: June 27, 2023
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Slideshare: http://www.slideshare.net/PECBCERTIFICATION
YouTube video: https://youtu.be/lfJrSLaGDtc
Website: https://bit.ly/437GOnG
How Can ISO/IEC 27001 Help Organizations Align With the EU Cybersecurity Regu...PECB
The EU has implemented a range of regulations aimed at strengthening its cybersecurity posture. In this context, the ISO/IEC 27001 standard offers a comprehensive framework for managing and safeguarding sensitive information, such as personal data.
Amongst others, the webinar covers:
• Quick recap on the ISO/IEC 27001:2013 & 2022
• ISO/IEC 27001 vs legislation
• The EU Cyber Legislation landscape
• Some considerations and consequences
• How to stay on top of the ever changing context
Presenters:
Peter Geelen
Peter Geelen is the director and managing consultant at CyberMinute and Owner of Quest for Security, Belgium. Over more than 20 years, Peter has built strong experience in enterprise security & architecture, Identity & Access management, but also privacy, information & data protection, cyber- and cloud security. Last few years, the focus is on ISO/IEC 27001 and other ISO certification mechanisms. Peter is accredited Lead Auditor for ISO/IEC 27001, ISO 9001, PECB Trainer and Fellow in Privacy. Committed to continuous learning, Peter holds renowned security certificates as certified ISO/IEC 27701 lead implementer and lead auditor, ISO/IEC 27001 Master, Sr. Lead Cybersecurity Manager, ISO/IEC 27002 lead manager, ISO/IEC 27701 Lead Implementer, cDPO, Risk management, Lead Incident Mgr., Disaster Recovery, and many more.
Jean-Luc Peters
Jean-Luc Peters brings 25 years of IT technology, information and cybersecurity expertise to boards, executives, and employees. Since the younger age he has held management positions in the private and government sector. He is currently the Head of the Cyber Emergency Response team for the National Cybersecurity Authority in Belgium. In addition to this, he is also a trainer, coach and trusted advisor focusing on enhancing cyber resilience.
Jean-Luc has helped in the technical implementation of the NIS 1 (Network and Information Security) Directive transposition in Belgium, defining the Baseline Security Guidelines governmental ISMS framework and many other projects. He holds several certifications, including ISO/IEC 27001 Lead Implementer, ISO/IEC 27005 Auditor, CISSP, GISP, Prince 2 Practitioner, ITIL etc.
Date: May 31, 2023
Tags: ISO, ISO/IEC 27001, Information Security, Cybersecurity
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Find out more about ISO training and certification services
Training: https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27001
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
Whitepaper: https://pecb.com/whitepaper
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For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
YouTube video: https://youtu.be/rsjwwF5zlK8
ISO/IEC 27001 and ISO 22301 - How to ensure business survival against cyber a...PECB
To protect your organization from cyber attacks, you need to implement a robust information security management system (ISMS) and business continuity management system (BCMS) based on international standards, such as ISO/IEC 27001 and ISO 22301.
Amongst others, the webinar covers:
• Why we need a cyber response plan to protect business operations
• Introduction to ISO/IEC 27001 and ISO 22301
• What do we need for a cyber security response plan?
• How do we develop a cyber security response plan?
Presenters:
Nick Frost
Nick Frost is Co-founder and Lead Consultant at CRMG.
Nick’s career in cyber security spanning nearly 20 years. Most recently Nick has held leadership roles at PwC as Group Head of Information Risk and at the Information Security Forum (ISF) as Principal Consultant.
In particular Nick was Group Head of Information Risk for PwC designing and implementing best practice solutions that made good business sense, that prioritise key risks to the organisation and helped minimise disruption to ongoing operations. Whilst at the ISF Nick led their information risk projects and delivered many of the consultancy engagements to help organisations implement leading thinking in information risk management.
Nicks combined experience as a cyber risk researcher and practitioner designing and implementing risk based solutions places him as a leading cyber risk expert. Prior to cyber security and after graduating from UCNW and Oxford Brookes Nick was a geophysicst in the Oil and Gas Industry.
Simon Lacey
Simon is a resourceful, creative Information & Cyber Security professional with a proven track record of instigating change, disrupting the status quo, influencing stakeholders and developing ‘big picture’ vision across business populations. Multiple industry experience; excels in building stakeholder engagement & consensus; and suporting organisations to make sustainable change.
Simon also has considerable experience of risk management, education and awareness, strategy development and consulting to senior management and is a confident and engaging public speaker.
Simon has previously worked within the NHS, Bank of England and BUPA, before setting out as an independent consultan forming Oliver Lacey Limited, supporting clients in multiple business sectors.
When not working, Simon loves to run – currently training for the Berlin Marathon, a Director of Aylesbury United Football Club, records vlogs and is an experienced standup comic.
Date: April 26, 2023
Find out more about ISO training and certification services
Training: https://bit.ly/3AyoyYF
https://bit.ly/3LbBVTx
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
Whitepaper: https://pecb.com/whitepaper
For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
YouTube video: https://youtu.be/i4qx5mjEqio
Integrating ISO/IEC 27001 and ISO 31000 for Effective Information Security an...PECB
Integrating ISO/IEC 27001 and ISO 31000 can help organizations align their information security and risk management efforts with their overall business objectives, leading to more effective risk management and better decision-making.
Amongst others, the webinar covers:
• Aligning the ISMS process with ISO/IEC 27001
• Using ISO 31000 within the ISMS
• Aligning the RM process with ISO 31000
• How/where does ISO/IEC 27001 fit?
Presenters:
Nick Riemsdijk
As a highly experienced and multi-skilled leader in Information and Physical Security, Nick is known as a collaborative, focused, driven and highly analytical individual with a broad portfolio of successes in client engagements. His expertise spans devising, implementing, managing and delivering information security, physical security, organizational resilience and facilities management solutions for organizations. He is certified as a Certified Information Security Manager (CISM), Certified Protection Professional (CPP), in Project Management (Prince2), ISO 22301 (Business Continuity), ISO 27001 (Information Security), and ISO 31000 (Risk Management).
Rinske Geerlings
Rinske is an internationally known consultant, speaker and certified Business Continuity, Information Security & Risk Management trainer.
She was awarded Alumnus of the Year 2012 of Delft University, Australian Business Woman of the Year 2010-13 by BPW, Risk Consultant of the Year 2017 (RMIA/Australasia) and Outstanding Security Consultant 2019 Finalist (OSPAs)
Rinske has consulted to the Department of Prime Minister & Cabinet, 15 Central Banks, APEC, BBC, Shell, Fuji Xerox, NIB Health Funds, ASIC, Departments of Defense, Immigration, Health, Industry, Education, Foreign Affairs and 100s of other public and private organizations across 5 continents.
She has been changing the way organizations ‘plan for the unexpected’. Her facilitation skills enable organizations to achieve their own results and simplify their processes. She applies a fresh, energetic, fun, practical, easy-to-apply, innovative approach to BCM, Security, and Risk.
Her 'alter ego' includes being a lead singer in SophieG Music and contributing to the global charity playing for Change, which provides music education to children in disadvantaged regions.
Date: March 23, 2023
Find out more about ISO training and certification services
Training: https://pecb.com/en/education-and-certification-for-individuals/iso-31000
https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27001
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
Whitepaper: https://pecb.com/whitepaper
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For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
YouTube video: https://youtu.be/Xj0U2mbpZUs
IT Governance and Information Security – How do they map?PECB
Effective IT Governance requires proper Information Security practices to ensure that the organization's data is secure. On the other hand, Information Security policies and procedures must be aligned with the organization's overall IT Governance framework to ensure that security measures do not negatively impact business operations.
Amongst others, the webinar covers:
▪ Bring Governance and InfoSec Together
▪ Answering WIIFM
▪ Business Terms
Presenters:
Dr. Edward Marchewka
Dr. Edward Marchewka is a seasoned executive that has come up through the ranks in the IT vertical, expanding into information security, quality management, and strategic planning.
Edward founded and serves as the Principal for 3LC Solutions, enabling YOU to Tell a Better Story in business, with our vCIO, vCISO, quality, and strategy consulting services, through metrics and relating risk to the business with our CHICAGO Metrics® SaaS solution.
He has also held several roles leading information technology, most recently with Gift of Hope Organ and Tissue Donor Network, leading the Information and Technology Services department as the Director of IT, Data, and Security Services. Prior to Gift of Hope, he ran information security for Chicago Public Schools.
Edward has earned a Doctorate of Business Administration from California Southern University and Masters’ degrees in Business Administration and Mathematics from Northern Illinois University. He earned Bachelors’ degrees in Liberal Studies and Nuclear Engineering Technologies from Thomas Edison State College, N.J. Edward maintains several active IT, security, and professional certifications from (ISC)2, ASQ, ITIL, PCI, PMI, ISACA, Microsoft, and CompTIA. He has held legacy IT certifications from Cisco and HP, and a designation from the National Security Agency.
Date: February 22, 2023
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Find out more about ISO training and certification services
Training: https://pecb.com/en/education-and-certification-for-individuals/iso-iec-38500
https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27001
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
Whitepaper: https://pecb.com/whitepaper
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For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
YouTube video: https://youtu.be/2bSbAdL5Idg
Student Information Session University Digital Encode.pptxPECB
oin us as our Director for Business Mustafe Bislimi teams up with Dr. Obadare Peter Adewale, our academic partner Digital Encode Limited, to provide valuable information about our programs, admissions process and specialization and elective courses.
Discover the opportunities available to you as a student at PECB University and get a firsthand look at what makes us a top choice for education.
Whether you're a prospective student or simply curious about PECB University, don't miss this informative session! Subscribe to our channel and stay tuned for more videos.
For inquiries regarding admission process contact us: university.studentaffairs@pecb.com
-EMBA in Cybersecurity: https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbHJQUUpjMmY2NmcyeURhTzE5VlRSNjg2Y1hwd3xBQ3Jtc0tuLTZqdmZyWkc2VVNQV21YRTlKZUQ2SEtUenNXbzYyb1ZianV5cldDYTViWjZ1eVhCNWtxWHI3VTNwRS1BOE4wTERkZ3BtcndwM0sxdVoydWZYSXBkV2hYd2lwU0NLSTk5WERWMlhtVk1Ud2tuWTRjTQ&q=https%3A%2F%2Fpecb.university%2Fprograms%2Fmba-programs%2Fcybersecurity&v=3YJbbr708pk
-EMBA in Business Continuity Management: https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa3JQTGVhd1VfeG1weWNzUzRrMmg2bk0tc3kxUXxBQ3Jtc0tsOVF5VG82TkhRU3R5TVRWWmdhMzBrSTU2eW9wby1OYWN4VTg5bkJBY0lhTmNsOFhETzB5cVp0WU8zbTQwTlZkdk9Dby1fSXdhWmRpZFFPUmk3NS1QOGpMOVBlaDFhVVpwa2JZMkxKNGRnTnppMm93SQ&q=https%3A%2F%2Fpecb.university%2Fprograms%2Fmba-programs%2Fbusiness-continuity-management&v=3YJbbr708pk
-EMBA in Governance, Risk, and Compliance: https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbUplMGtjOFRWbzdGWERmdTR2QjdSbTBuQUxCd3xBQ3Jtc0tsNVdOU1p6UERWM3ZySE55V2FlWlJ1aFlzUU85VEt0aVRoR0hyTjNHbUNVYVMyb0lzTkZycUtJRzNxazlDWGRqTHZQMWJPZEYwbG1xWjVJN1JNOW1QUjJBZDY3NkU5LVl0b2xxOFpkZW1ZX2F3QmF5cw&q=https%3A%2F%2Fpecb.university%2Fprograms%2Fmba-programs%2Fgovernance-risk-compliance&v=3YJbbr708pk
Being aware of the trends that are expected to shape the digital landscape is an important step in ensuring the security of your data and online assets.
Amongst others, the webinar covers:
• Top Cyber Trends for 2023
• Cyber Insurance
• Prioritization of Cyber Risk
Presenters:
Colleen Lennox
Colleen Lennox is the Founder of Cyber Job Central, a newly formed job board dedicated to Cybersecurity job openings. Colleen has 25+ years in Technical Recruiting and loves to help other find their next great job!
Madhu Maganti
Madhu is a goal-oriented cybersecurity/IT advisory leader with more than 20 years of comprehensive experience leading high-performance teams with a proven track record of continuous improvement toward objectives. He is highly knowledgeable in both technical and business principles and processes.
Madhu specializes in cybersecurity risk assessments, enterprise risk management, regulatory compliance, Sarbanes-Oxley (SOX) compliance and system and organization controls (SOC) reporting.
Date: January 25, 2023
Tags: ISO, ISO/IEC 27032, Cybersecurity Management
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Find out more about ISO training and certification services
Training: https://pecb.com/en/education-and-certification-for-individuals/iso-iec-27032
https://pecb.com/article/cybersecurity-risk-assessment
https://pecb.com/article/a-deeper-understanding-of-cybersecurity
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
Whitepaper: https://pecb.com/whitepaper
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For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
YouTube video: https://youtu.be/BAAl_PI9uRc
What price will pi network be listed on exchangesDOT TECH
The rate at which pi will be listed is practically unknown. But due to speculations surrounding it the predicted rate is tends to be from 30$ — 50$.
So if you are interested in selling your pi network coins at a high rate tho. Or you can't wait till the mainnet launch in 2026. You can easily trade your pi coins with a merchant.
A merchant is someone who buys pi coins from miners and resell them to Investors looking forward to hold massive quantities till mainnet launch.
I will leave the telegram contact of my personal pi vendor to trade with.
@Pi_vendor_247
Exploring Abhay Bhutada’s Views After Poonawalla Fincorp’s Collaboration With...beulahfernandes8
The financial landscape in India has witnessed a significant development with the recent collaboration between Poonawalla Fincorp and IndusInd Bank.
The launch of the co-branded credit card, the IndusInd Bank Poonawalla Fincorp eLITE RuPay Platinum Credit Card, marks a major milestone for both entities.
This strategic move aims to redefine and elevate the banking experience for customers.
how to sell pi coins effectively (from 50 - 100k pi)DOT TECH
Anywhere in the world, including Africa, America, and Europe, you can sell Pi Network Coins online and receive cash through online payment options.
Pi has not yet been launched on any exchange because we are currently using the confined Mainnet. The planned launch date for Pi is June 28, 2026.
Reselling to investors who want to hold until the mainnet launch in 2026 is currently the sole way to sell.
Consequently, right now. All you need to do is select the right pi network provider.
Who is a pi merchant?
An individual who buys coins from miners on the pi network and resells them to investors hoping to hang onto them until the mainnet is launched is known as a pi merchant.
debuts.
I'll provide you the Telegram username
@Pi_vendor_247
BYD SWOT Analysis and In-Depth Insights 2024.pptxmikemetalprod
Indepth analysis of the BYD 2024
BYD (Build Your Dreams) is a Chinese automaker and battery manufacturer that has snowballed over the past two decades to become a significant player in electric vehicles and global clean energy technology.
This SWOT analysis examines BYD's strengths, weaknesses, opportunities, and threats as it competes in the fast-changing automotive and energy storage industries.
Founded in 1995 and headquartered in Shenzhen, BYD started as a battery company before expanding into automobiles in the early 2000s.
Initially manufacturing gasoline-powered vehicles, BYD focused on plug-in hybrid and fully electric vehicles, leveraging its expertise in battery technology.
Today, BYD is the world’s largest electric vehicle manufacturer, delivering over 1.2 million electric cars globally. The company also produces electric buses, trucks, forklifts, and rail transit.
On the energy side, BYD is a major supplier of rechargeable batteries for cell phones, laptops, electric vehicles, and energy storage systems.
Even tho Pi network is not listed on any exchange yet.
Buying/Selling or investing in pi network coins is highly possible through the help of vendors. You can buy from vendors[ buy directly from the pi network miners and resell it]. I will leave the telegram contact of my personal vendor.
@Pi_vendor_247
where can I find a legit pi merchant onlineDOT TECH
Yes. This is very easy what you need is a recommendation from someone who has successfully traded pi coins before with a merchant.
Who is a pi merchant?
A pi merchant is someone who buys pi network coins and resell them to Investors looking forward to hold thousands of pi coins before the open mainnet.
I will leave the telegram contact of my personal pi merchant to trade with
@Pi_vendor_247
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
when will pi network coin be available on crypto exchange.DOT TECH
There is no set date for when Pi coins will enter the market.
However, the developers are working hard to get them released as soon as possible.
Once they are available, users will be able to exchange other cryptocurrencies for Pi coins on designated exchanges.
But for now the only way to sell your pi coins is through verified pi vendor.
Here is the telegram contact of my personal pi vendor
@Pi_vendor_247
What website can I sell pi coins securely.DOT TECH
Currently there are no website or exchange that allow buying or selling of pi coins..
But you can still easily sell pi coins, by reselling it to exchanges/crypto whales interested in holding thousands of pi coins before the mainnet launch.
Who is a pi merchant?
A pi merchant is someone who buys pi coins from miners and resell to these crypto whales and holders of pi..
This is because pi network is not doing any pre-sale. The only way exchanges can get pi is by buying from miners and pi merchants stands in between the miners and the exchanges.
How can I sell my pi coins?
Selling pi coins is really easy, but first you need to migrate to mainnet wallet before you can do that. I will leave the telegram contact of my personal pi merchant to trade with.
Tele-gram.
@Pi_vendor_247
how to swap pi coins to foreign currency withdrawable.DOT TECH
As of my last update, Pi is still in the testing phase and is not tradable on any exchanges.
However, Pi Network has announced plans to launch its Testnet and Mainnet in the future, which may include listing Pi on exchanges.
The current method for selling pi coins involves exchanging them with a pi vendor who purchases pi coins for investment reasons.
If you want to sell your pi coins, reach out to a pi vendor and sell them to anyone looking to sell pi coins from any country around the globe.
Below is the contact information for my personal pi vendor.
Telegram: @Pi_vendor_247
Financial Assets: Debit vs Equity Securities.pptxWrito-Finance
financial assets represent claim for future benefit or cash. Financial assets are formed by establishing contracts between participants. These financial assets are used for collection of huge amounts of money for business purposes.
Two major Types: Debt Securities and Equity Securities.
Debt Securities are Also known as fixed-income securities or instruments. The type of assets is formed by establishing contracts between investor and issuer of the asset.
• The first type of Debit securities is BONDS. Bonds are issued by corporations and government (both local and national government).
• The second important type of Debit security is NOTES. Apart from similarities associated with notes and bonds, notes have shorter term maturity.
• The 3rd important type of Debit security is TRESURY BILLS. These securities have short-term ranging from three months, six months, and one year. Issuer of such securities are governments.
• Above discussed debit securities are mostly issued by governments and corporations. CERTIFICATE OF DEPOSITS CDs are issued by Banks and Financial Institutions. Risk factor associated with CDs gets reduced when issued by reputable institutions or Banks.
Following are the risk attached with debt securities: Credit risk, interest rate risk and currency risk
There are no fixed maturity dates in such securities, and asset’s value is determined by company’s performance. There are two major types of equity securities: common stock and preferred stock.
Common Stock: These are simple equity securities and bear no complexities which the preferred stock bears. Holders of such securities or instrument have the voting rights when it comes to select the company’s board of director or the business decisions to be made.
Preferred Stock: Preferred stocks are sometime referred to as hybrid securities, because it contains elements of both debit security and equity security. Preferred stock confers ownership rights to security holder that is why it is equity instrument
<a href="https://www.writofinance.com/equity-securities-features-types-risk/" >Equity securities </a> as a whole is used for capital funding for companies. Companies have multiple expenses to cover. Potential growth of company is required in competitive market. So, these securities are used for capital generation, and then uses it for company’s growth.
Concluding remarks
Both are employed in business. Businesses are often established through debit securities, then what is the need for equity securities. Companies have to cover multiple expenses and expansion of business. They can also use equity instruments for repayment of debits. So, there are multiple uses for securities. As an investor, you need tools for analysis. Investment decisions are made by carefully analyzing the market. For better analysis of the stock market, investors often employ financial analysis of companies.
2. Doing it right the first time!
Almost all executives claim that they manage quality, but yet the need for corrective actions continues to grow.
Imagine if we lived in a world where preventive actions are enough to have the desired products and services,
and that spending for corrections would be unnecessary. Imagine if organizations didn’t have to spend money
to improve their mistakes. Unfortunately, they do, and they call it the cost of quality.
Is the cost of quality related to the cost of undertaking quality initiatives, or not undertaking them? The term
might sometimes confuse people in thinking that quality is a cost. However, experience shows that quality
is only a drive that increases profits while lowering costs. According to the 3rd point of Deming’s 14 points
for management, one should “cease dependence on inspection to achieve quality. Eliminate the need for
inspection on a mass basis by building quality into the product in the first place.” He suggests that quality
comes from process improvement and not from inspection. Practically, the cost of quality is also the cost that
derives from not creating a quality product or service.
Let us first analyze why this term confuses people so much. The cost of quality measures the lack of quality,
or the result of not improving the quality performance beforehand. Improving quality is highly important for
organizations that want to achieve their objectives. Taking measures before the products or services are
produced or offered lowers the risk of having a high cost of quality.
The cost of quality increases from several reasons such as not evaluating supplier quality which can lead to
rework, loss, customer complaints and returns. In addition, if an organization does not calibrate its equipment
it can lead to machine repair, which also increases the cost of quality. Unskilled employees can have a low
performance leading to rework, which also raises the cost of quality related to labor for rework. All of the
above mentioned reasons and many others such as environmental costs, repairing products, re-designing,
re-testing, warranties, and so on can increase the cost of quality.
If the reason leading to such cost is prevented, the cost of quality would keep decreasing and preferably
eliminated. Many actions can be taken to decrease the cost of quality and they include supplier quality
evaluation, machine calibration, training the employees can decrease the costs related to labor for rework,
providing work instructions, controlling materials used for production, and so on. All these actions are
preventive actions which aim at reducing the cost of quality.
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3. According to Philip Crosby, the cost of quality is comprised of internal and external failure costs that result
from not meeting the requirements. In addition, cost of quality identifies two other cost areas and they include
prevention which result from preventing non-conformance to requirements, and appraisal costs which include
measuring, evaluating or auditing to check whether products and services were performed in accordance
with set standards.
Organizations worldwide are implementing quality systems, tools and methodologies because quality
commitment is crucial for the success of every organization. Managing quality usually means having a lower
cost of quality, which is why many organizations engage in the process of continual improvement to secure
their future. Organizations keep their customers satisfied and reduce the risk and cost of defective products
through quality initiatives.
ISO has developed different standards which aim at improving quality in organizations. One of the most
used ISO standard worldwide is ISO 9001 (Quality Management System - QMS). ISO 9000 family addresses
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Visible
Defects
Inspection
Rework
Scrap
Rejects Waste
Excess Inventory
Delays
Overdue receivables
Excessive Materials
Lost time
Cost of lost sales
Employee overtime
Equipment Failure
Lost Customer Loyalty
Unnecessary
Procedures
Hidden
4. various aspects of quality management for organizations who want to ensure that their products and services
meet customer’s requirements.
You may be wondering, how much does it cost to have an ISO 9001 certification? But have you thought about
what is the cost of not having an ISO 9001 Certification?
PECB (Professional Evaluation and Certification Board) is a certification body for persons on wide range of
international standards. It offers ISO 9001 training and certification services for professionals wanting to gain a
comprehensive knowledge in quality management, its principles, core subjects and issues. This training suits
quality professionals, project managers or consultants wanting to prepare and to support an organization in
the integration of a quality management system throughout the organization. In addition, ISO 9001 training
can also be followed by auditors wanting to perform and lead quality management certification audits, and
staff involved in the implementation of the ISO 9001 standard.
ISO 9001 and Quality Management Trainings offered by PECB:
• Certified ISO 9001 Lead Implementer (5 days)
• Certified ISO 9001 Lead Auditor (5 days)
• Certified ISO 9001 Foundation (2 days)
• ISO 9001 Introduction (1 day)
ISO 9001 Lead Auditor, ISO 9001 Lead Implementer and ISO 9001 Master are certification schemes accredited
by ANSI ISO/IEC 17024.
Lorika Bina is the Transport, Telecommunications and Energy (TTE) Product Manager at PECB. She is in
charge of developing and maintaining training courses related to TTE. If you have any questions, please do
not hesitate to contact her at: tte@pecb.org.
For further information, please visit: www.pecb.org
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