This document contains information about flowcharts, including their purpose, common symbols used, guidelines for creating them, and examples. It discusses macro and micro flowcharts. It also identifies three trouble spots in the college admission process: 1) Processes being in different buildings, 2) Processes taking a long time, and 3) No refreshments being provided. The document ends by stating that flowcharts provide an easy way to communicate programs, show an overview of problems and solutions, and allow modifications to running programs.