benchmarking best practices and study of best practices followed by successful organizations.

2.  Benchmarking is a measurement of the quality of
an organization's policies, products, programs,
strategies, etc., and their comparison with
standard measurements, or similar measurements
of its peers.
 It helps in identifying best practices in an
organization
 The objectives of benchmarking are
 Identifying the areas which require improvement
 Analyzing the ways used by other organizations
increasing performance and comparing them
 Improve performance using above obtained
information

4.  Know your suppliers
 The compliance oversight committee
 Don’t let growth overwhelm you
 Lessons for the compliance practitioner
 Promoting innovation amongst employees
 Stress on long term improvements rather than short
term improvements
 To improve quality they have implemented
following:
Practicing 5s principles effectively
Implementing Kaizen where they strive to
eliminate waste and overproduction
Implementing a bureaucratic system to take
suggestions from employees

5.  Customer satisfaction - Focus on customers and
satisfy their needs
 Data and fact driven management
 Improving pizza delivery system
 Good quality pizzas are provided and hygiene
factor is also maintained
 Impressive mobile marketing – effective use of
social media
 Preference driven communication process
 Training the employees to interact properly with
customers
 VIP (Very Into Pizza) – A new scheme started where
the customers register their contact details to get
updates about new pizzas and discount offers

6.  Rigorous training and discipline
 Adapting to unfavourable living conditions
 Risk taking abilities and taking the lead
 Promoting team work
 Abiding by rules and regulations
 Clarity in tasks/operations to be performed
 Making quick decisions and being optimistic
 Teaching them in believing ‘Perseverance is the
key to success’ and ‘Never give up’
 Releasing Doctrine for Sub-Conventional
Operations (DSCO) which focuses on practices
best suited for counterterrorism, COIN and proxy
wars

7.  Unity is seen in the way the ants work
 Hard work and perseverance
 Team work and also co-operation within as well as
other species
 They are persistent in what they do and display
leadership too
 Accumulating the food at one place usually called
ant colony
 Sharing and selflessness is evident
 Storing the food for various seasons
 They carry out activities in organized and
disciplined manner

8.  We need to promote hard work, team spirit and
co-operation
 Be efficient and effective
 Maintain good relations and value them
 Practice continuous improvement and innovation
 Always work to achieve your goals persistently and
take the lead
 Quick decision making
 Be disciplined and organized
 Good quality work should be done
 Maintain cleanliness

9.  Professionalism and industriousness – Students will
get to learn how behave in corporate situations
 Maintaining and retaining the customers – This is a
problem faced by many firms in today’s world. If
this training is given to students they will achieve
great heights
 Organized and discipline – This helps in reducing
extra work to be done and elimination of
unnecessary errors
 Innovation along with dedication & accountability
 Good quality food- The college should provide
good quality food to the students and maintain
proper hygiene

10.  Use benchmarking to analyse our performance and work as
a team
 Analyse best practices used by other companies and try to
implement them for self improvement
 Preference should to given to improve quality rather than
growth
 Take the lead and implement good practices like discipline,
cleanliness and organization
 Focus on the client we are working with and deliver what
they expect. Give them a good experience
 Create a good network and be professional
 Focus on the goal and solve problems effectively using
various techniques like Pareto analysis, Cause-effect
diagram, etc.
 Be creative and innovative in your work