Establishing Policies and
Procedures
Chapter 4
Policy –
predetermined
course of action
established to guide
staff members
toward accepted
business practices
Procedure – ...
Strategic Role of Policies and Procedures = Organization
Policy Manual Goal:
develop consistent,
repeatable, processes
Manual Structure
Cover and Title
Revision History
Table of Contents
Policies and Procedures
Seven Principle Headings
Purpose
Revision History
Persons Affected
Policy Statement
Definitions
Responsibilities
Procedures
Goal: ensure staff members read, understand, and comply
with established guidelines
Establishing a system of policies and procedures is an
ongoing, cyclical process
Two methods to ensure policies and procedures are being
followed: control points and training
Control points –
someone within to
assure policies and
procedures are being
followed, they explain
the policy/procedure
or...
Training – seeks to increase expertise and level of mastery,
repetition and reinforcement needed
Seminars, workshops, or s...
Compliance:
Developed to determine the extent to which policies and
procedures are implemented
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Establishing Policies & Procedures (2010)

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2010 presentation on policies and procedures in sport

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Establishing Policies & Procedures (2010)

  1. 1. Establishing Policies and Procedures Chapter 4
  2. 2. Policy – predetermined course of action established to guide staff members toward accepted business practices Procedure – step-by- step instructions by which a policy is to be achieved
  3. 3. Strategic Role of Policies and Procedures = Organization
  4. 4. Policy Manual Goal: develop consistent, repeatable, processes
  5. 5. Manual Structure Cover and Title Revision History Table of Contents Policies and Procedures
  6. 6. Seven Principle Headings Purpose Revision History Persons Affected Policy Statement Definitions Responsibilities Procedures
  7. 7. Goal: ensure staff members read, understand, and comply with established guidelines
  8. 8. Establishing a system of policies and procedures is an ongoing, cyclical process
  9. 9. Two methods to ensure policies and procedures are being followed: control points and training
  10. 10. Control points – someone within to assure policies and procedures are being followed, they explain the policy/procedure or refer to manual when a violation occurs; mentoring or coaching approach should be used
  11. 11. Training – seeks to increase expertise and level of mastery, repetition and reinforcement needed Seminars, workshops, or staff meetings for example
  12. 12. Compliance: Developed to determine the extent to which policies and procedures are implemented

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