2. Introduction
Why did I write this book
What this book is not about
What this book is about
3. Quality Improvement Definition
Quality Improvement – purposeful change
to a process to obtain a reliable outcome
Model – pattern or description that show
how something can work or function
4. Quality Improvement Model
Demonstrates how to apply a pattern of
activities (model) to change a process to
obtain a reliable outcome
6. Components
Assess – Ask questions
Plan – Goals, objectives, and performance
indicators
Do – Take action
Check – Analyze actions against goals,
objectives, and performance indicators
Review – Confirm accomplishment or go
back and start over: share what is learned
7. Using Time to Manage One’s Life
Dimensions
Health
Food
Household Maintenance
Travel
Finances
Work
Education
Hobbies
Service Opportunities
Relationship Building
8. Find Your Time – Work
Ongoing Preparation for Changing Your
Career
Employing Volunteerism in Finding New
Jobs
Readying the Resume
9. Blending Your Change with the
Change of Others
Daily and Weekly Review
Learn Tools
Nurture Relationships
Keep Priorities Straight
Maintain Open Options
Balance Persistence and Patience
Setting Your Own Pace
Keep in the Present
Smile
10. Purchase at
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