Vskills certification in Purchase Management provides an overview of the purchase function and its importance in smooth functioning of operations and supply chain management. The certification focuses on providing an outline of the responsibilities as a purchase manager to control the overall procedure of material handling and purchase function. The certification imparts requisite skills for maintaining adequate and in-time purchase of the material together with ensuring economic-efficiency and quality of goods and service procured.
http://www.vskills.in/certification/Certified-Purchase-Manager
Vskills certification for TQM Professional assesses the candidate as per the company’s need for planning, implementing and maintaining quality systems across the organization. The certification tests the candidates on various areas in models and framework of TQM, planning and implementing TQM, Quality management system, Continuous improvement, QFD, FMECA and Statistical process control.
This document discusses the importance of quality assurance in business process outsourcing (BPO). It notes that while outsourcing can provide cost savings, many projects fail due to subpar quality in deliverables. To ensure success, outsourcing providers must implement quality assurance measures like defining quality metrics, testing deliverables, tracking progress, and using quality management systems. When done correctly, quality assurance improves brands, reduces costs, strengthens business relationships and competitive advantage.
The document discusses supplier evaluation and selection. It provides an overview of the supplier evaluation and selection process, key criteria for evaluating suppliers, and developing surveys to aid in selection. Critical issues in supplier selection are also addressed. The presentation covers developing a multi-step process for evaluating suppliers on criteria like quality, cost, management capabilities, financial stability, and long-term relationship potential to select suppliers that minimize risk and maximize value.
This document contains a potential/new supplier pre-qualification audit checklist and report. It consists of 6 sections: supplier details, fundamental checking, criteria for supplier selection rated in 3 categories (extremely important, considerably important, average important), a summary of scores, comments and recommendations, and approval. The audit evaluates suppliers on various factors like quality, price, delivery, certifications, financial stability, communication, and more to determine if they qualify as an approved supplier.
This document discusses the importance of supplier selection and outlines the supplier selection process. It begins by explaining that selecting suppliers is now as important as developing new products. It then describes the typical supplier selection process, which includes evaluating needs, gathering a pool of vendors, interviewing vendors, and selecting an evaluation method. Next, it outlines common supplier evaluation criteria like financial health, expertise, and operational performance. Finally, it discusses specific evaluation methods like the categorical method, weighted point method, and cost-ratio method. It concludes that determining clear requirements and communicating them to vendors allows for an objective supplier selection decision.
The document outlines 20 world class quality practices used by leading organizations. These practices include having a written quality vision and strategy focused on customer needs, setting measurable quality goals, monitoring progress towards goals, using data-driven decision making, and motivating employees through recognition and financial rewards for quality performance. Automating processes, forming cross-functional teams, and conducting regular audits and reviews of quality systems are also among the practices. The goal is for organizations to benchmark themselves against these types of standards to drive quality improvement.
This document discusses various quality management tools including benchmarking, quality function deployment (QFD), and failure mode and effects analysis (FMEA). It provides details on:
- The definition, advantages, limitations, levels, and types of benchmarking as well as the benchmarking process.
- The definition and benefits of QFD.
- An explanation of FMEA including examples and steps.
- Brief mentions of ISO 9000 and ISO 14000 standards.
Benchmarking is comparing business processes and performance metrics to best practices from other companies or industries in order to improve. Xerox used benchmarking in the 1980s after losing market share, comparing itself to competitors like Canon and IBM. Xerox benchmarked all aspects of its business from supplier management and inventory to marketing and quality. This led to significant improvements in defects, costs, productivity and reliability, allowing Xerox to become the market leader again. Benchmarking involved planning, analysis, implementation and continuous improvement.
Vskills certification for TQM Professional assesses the candidate as per the company’s need for planning, implementing and maintaining quality systems across the organization. The certification tests the candidates on various areas in models and framework of TQM, planning and implementing TQM, Quality management system, Continuous improvement, QFD, FMECA and Statistical process control.
This document discusses the importance of quality assurance in business process outsourcing (BPO). It notes that while outsourcing can provide cost savings, many projects fail due to subpar quality in deliverables. To ensure success, outsourcing providers must implement quality assurance measures like defining quality metrics, testing deliverables, tracking progress, and using quality management systems. When done correctly, quality assurance improves brands, reduces costs, strengthens business relationships and competitive advantage.
The document discusses supplier evaluation and selection. It provides an overview of the supplier evaluation and selection process, key criteria for evaluating suppliers, and developing surveys to aid in selection. Critical issues in supplier selection are also addressed. The presentation covers developing a multi-step process for evaluating suppliers on criteria like quality, cost, management capabilities, financial stability, and long-term relationship potential to select suppliers that minimize risk and maximize value.
This document contains a potential/new supplier pre-qualification audit checklist and report. It consists of 6 sections: supplier details, fundamental checking, criteria for supplier selection rated in 3 categories (extremely important, considerably important, average important), a summary of scores, comments and recommendations, and approval. The audit evaluates suppliers on various factors like quality, price, delivery, certifications, financial stability, communication, and more to determine if they qualify as an approved supplier.
This document discusses the importance of supplier selection and outlines the supplier selection process. It begins by explaining that selecting suppliers is now as important as developing new products. It then describes the typical supplier selection process, which includes evaluating needs, gathering a pool of vendors, interviewing vendors, and selecting an evaluation method. Next, it outlines common supplier evaluation criteria like financial health, expertise, and operational performance. Finally, it discusses specific evaluation methods like the categorical method, weighted point method, and cost-ratio method. It concludes that determining clear requirements and communicating them to vendors allows for an objective supplier selection decision.
The document outlines 20 world class quality practices used by leading organizations. These practices include having a written quality vision and strategy focused on customer needs, setting measurable quality goals, monitoring progress towards goals, using data-driven decision making, and motivating employees through recognition and financial rewards for quality performance. Automating processes, forming cross-functional teams, and conducting regular audits and reviews of quality systems are also among the practices. The goal is for organizations to benchmark themselves against these types of standards to drive quality improvement.
This document discusses various quality management tools including benchmarking, quality function deployment (QFD), and failure mode and effects analysis (FMEA). It provides details on:
- The definition, advantages, limitations, levels, and types of benchmarking as well as the benchmarking process.
- The definition and benefits of QFD.
- An explanation of FMEA including examples and steps.
- Brief mentions of ISO 9000 and ISO 14000 standards.
Benchmarking is comparing business processes and performance metrics to best practices from other companies or industries in order to improve. Xerox used benchmarking in the 1980s after losing market share, comparing itself to competitors like Canon and IBM. Xerox benchmarked all aspects of its business from supplier management and inventory to marketing and quality. This led to significant improvements in defects, costs, productivity and reliability, allowing Xerox to become the market leader again. Benchmarking involved planning, analysis, implementation and continuous improvement.
The document discusses quality management in the business process outsourcing (BPO) industry. It defines quality, outlines the need for quality in BPO due to increased competition and customer expectations. It describes key quality dimensions like reliability, tangibles, conformance, responsiveness, flexibility, security, and assurance. It also discusses tools that BPO companies use to achieve quality like ISO 9000 and Six Sigma. Additionally, it highlights how Indian BPO vendors emphasize quality assurance and differentiate themselves in the industry through standards and certifications.
This document discusses several key concepts in operations management for the service industry. It covers the service development cycle, including formulation, design, testing, and launch. It also discusses the role of technology in service encounters, models for service quality and process control, forecasting methods, strategies for matching supply and demand, essential features of queuing systems, and inventory models. Finally, it provides an overview of expansion strategies for service firms.
Training Prog :: Vendor quality Management system-Vendor developmentVarmahk
This document provides information on developing suppliers through a vendor management development program. It discusses the importance of managing supplier quality and having visibility into supplier processes. It outlines a supplier assessment process that includes scoring suppliers based on weighted criteria and categorizing them as green, orange, yellow or red based on their overall score. The document also discusses establishing compliance audits and processes for suppliers as well as providing training and support to help suppliers improve their quality and delivery performance.
The document discusses quality management systems (QMS) and ISO 9001. It explains that a QMS is based on quality policies and procedures that are defined, documented, and communicated. A QMS ensures customer requirements are met through defined processes and continuous improvement. Adopting ISO 9001 standards provides a framework for identifying process problems, establishing improvement objectives, evaluating solutions, and implementing solutions to achieve continuous quality improvement.
This document provides an overview of operations management concepts and terminology. It discusses key topics like operations strategy, competitive priorities, productivity, and the differences between services and manufactured products. The document also outlines recommended reading materials and provides a framework for developing an operations strategy. It defines operations management and discusses important aspects like transformation processes, operation systems, historical developments in the field, and management function levels.
Training Slides of Supplier Assessment and Performance Measurement, discussing the importance of Suppliers.
For further information regarding the course, please contact:
info@asia-masters.com
www.asia-masters.com
Key component of strategy execution is alignment of operations strategy with business strategy. This document explains the focus points for aligning operations strategy.
Effective Supplier Selection - Boeing 787Uyoyo Edosio
The document discusses Boeing's supplier selection process for the 787 Dreamliner aircraft. It describes the key stages of an effective supplier selection process, including problem definition, criteria formulation, qualification, and final selection. Boeing's global selection strategy involved choosing suppliers from around the world, creating some communication and coordination challenges. While this strategy reduced costs, it also introduced risks from non-uniform technical specifications and reliance on international suppliers. Overall, the case study illustrates how following best practices in supplier selection, while also considering implementation challenges, can help large manufacturers like Boeing develop complex global supply chains.
The document discusses benchmarking, which is defined as a process for identifying best practices from high-performing organizations to improve one's own performance. It outlines benchmarking methodologies, types of benchmarking including competitive, functional, internal, and strategic benchmarking. It discusses benchmarking compliance, legal and ethical guidelines, and a benchmarking code of conduct focused on legality, exchange, confidentiality, use of information, and preparation.
Operations management deals with processes that produce goods and services. Effective process management can provide a competitive edge. Operations management is used to manage production of both goods and services, while production management traditionally focused on goods. Key concepts in operations management include processes, value chains, productivity improvement, and global competition. Emerging trends include rapid technology changes, ethical challenges, and a diverse workforce.
• Make Versus Buy
• Benefit of Outsourcing
• Source of Supplier Information
• Strategis Selection
• Supplier Relationship Management (SRM)
• Industry Example
This document discusses vendor appraisal systems. It begins by outlining typical cost structures for manufacturing companies, noting that material costs usually account for 60-70% of costs. It then discusses that while material costs are significant, companies also incur other acquisition and quality costs for materials. The document states that strategic sourcing is key to business performance. It lists sources of competitive advantage as selecting and retaining good vendors and managing vendor relationships. It emphasizes that companies need a good vendor appraisal system to address challenges like increasing complexity, industry dynamics, margins pressures, and rapid business changes. The document outlines objectives, types of appraisal systems for selection and continuous performance monitoring, example criteria, and key issues to consider in developing and implementing an effective vendor
The document discusses operation and supply strategy. It defines operation strategy as setting policies and plans for using a firm's resources to support its long-term competitive strategy. Operation strategy involves strategic decisions about planning, quality control, and organizing the operations function. It also discusses several competitive dimensions firms consider, including cost, quality, delivery speed and reliability, flexibility, and other product-specific criteria. Firms must decide which dimensions are most critical and focus resources accordingly, as excelling at all dimensions simultaneously is not possible due to trade-offs. The document also outlines frameworks for developing manufacturing and service operation strategies that fit with a firm's overall corporate strategy.
The document discusses supplier performance evaluation methods for SMEs in Macedonia. It covers several key areas:
1. Supplier evaluation methods including categorical, weighted-point, and cost-ratio models. The weighted-point model is most commonly used.
2. Key performance indicators from literature including Dickson and Weber's criteria which focus on quality, delivery, price and other factors.
3. Approaches to evaluate suppliers such as linear weighting, total cost of ownership, and statistical models. Linear weighting is most popular.
4. The study's methodology used grounded theory and questionnaires. Findings showed manufacturing is the largest industry, evaluation processes are common, and key criteria include price, quality and delivery
This document discusses four competitive priorities that operations management must consider: cost, quality, time, and flexibility. It provides details on each priority, including how companies can compete based on offering low costs through automation and standardization, high quality through consistent performance and meeting specifications, quick delivery times to be first to market, and flexibility to accommodate changes in customer needs and production volumes. It also discusses how technology can provide competitive advantages but also risks if not properly implemented to support the chosen competitive priorities.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Benchmarking is the process of continually searching for the best methods, practices and processes, and either adopting or adapting their good features and implementing them to become the “best of the best.” To become the best-in-class, organizations need to implement the right process to get there.
Based on the world renowned Xerox Benchmarking Process model pioneered by Robert C. Camp, this presentation deck covers the benefits of benchmarking, various types of benchmarking, identifying what to benchmark, and provides a detailed step by step guidance on how to systematically carry out a benchmarking project. It also includes useful tips on benchmarking, benchmarking etiquettes and the critical success factors.
LEARNING OBJECTIVES
1. Gain a broad understanding of the key concepts of benchmarking.
2. Learn how to identify, assess and implement various types of benchmarking projects to meet the your organization’s goals based on the Xerox Benchmarking model.
3. Gain awareness of the code of conduct for benchmarking and make preparations to get the most out of a site visit.
4. Define the critical success factors in benchmarking implementation.
5. Kick-start benchmarking projects that are aligned to your company’s strategic goals.
CONTENTS
Introduction to Benchmarking
The Xerox Benchmarking Process
Step 1: What to benchmark?
Step 2: Whom to benchmark?
Step 3: Data collection
Step 4: Determine current performance “gap”
Step 5: Project future performance levels
Step 6: Communicate findings and gain acceptance
Step 7: Establish goals
Step 8: Develop action plans
Step 9: Implement actions and monitor progress
Step 10: Re-calibrate benchmarks
Benchmarking Roles and Responsibilities
Benchmarking Inspection Checklist (Toll-gate Review)
Benchmarking Etiquette
Benchmarking Site Visit
Benchmarking Pitfalls & Success
To download this complete presentation, please visit: http://www.oeconsulting.com.sg
Vskills certification for Warehouse Manager assesses the candidate as per the company’s need for warehousing of goods and products to be stored as per the company’s requirements. The certification tests the candidates on various areas in warehouse management, which include the knowledge of various warehouse processes and operating principles, functions of different picking equipments and strategies to employ them, application of order picking methods, usage of various storage and handling equipments, relevance of health and safety, role of computers and warehousing management system, controlling warehousing costs, performance management for warehouse and outsourcing.
http://www.vskills.in/certification/Certified-Warehouse-Manager
Vskills certification for Material Manager assesses the candidate as per the company’s need for material and inventory management. The certification tests the candidates on various areas in purchasing procedures, stores management, RFID, EOQ, codification, ERP, accounting system, foreign exchange regulation, e-commerce and electronic applications.
The document discusses quality management in the business process outsourcing (BPO) industry. It defines quality, outlines the need for quality in BPO due to increased competition and customer expectations. It describes key quality dimensions like reliability, tangibles, conformance, responsiveness, flexibility, security, and assurance. It also discusses tools that BPO companies use to achieve quality like ISO 9000 and Six Sigma. Additionally, it highlights how Indian BPO vendors emphasize quality assurance and differentiate themselves in the industry through standards and certifications.
This document discusses several key concepts in operations management for the service industry. It covers the service development cycle, including formulation, design, testing, and launch. It also discusses the role of technology in service encounters, models for service quality and process control, forecasting methods, strategies for matching supply and demand, essential features of queuing systems, and inventory models. Finally, it provides an overview of expansion strategies for service firms.
Training Prog :: Vendor quality Management system-Vendor developmentVarmahk
This document provides information on developing suppliers through a vendor management development program. It discusses the importance of managing supplier quality and having visibility into supplier processes. It outlines a supplier assessment process that includes scoring suppliers based on weighted criteria and categorizing them as green, orange, yellow or red based on their overall score. The document also discusses establishing compliance audits and processes for suppliers as well as providing training and support to help suppliers improve their quality and delivery performance.
The document discusses quality management systems (QMS) and ISO 9001. It explains that a QMS is based on quality policies and procedures that are defined, documented, and communicated. A QMS ensures customer requirements are met through defined processes and continuous improvement. Adopting ISO 9001 standards provides a framework for identifying process problems, establishing improvement objectives, evaluating solutions, and implementing solutions to achieve continuous quality improvement.
This document provides an overview of operations management concepts and terminology. It discusses key topics like operations strategy, competitive priorities, productivity, and the differences between services and manufactured products. The document also outlines recommended reading materials and provides a framework for developing an operations strategy. It defines operations management and discusses important aspects like transformation processes, operation systems, historical developments in the field, and management function levels.
Training Slides of Supplier Assessment and Performance Measurement, discussing the importance of Suppliers.
For further information regarding the course, please contact:
info@asia-masters.com
www.asia-masters.com
Key component of strategy execution is alignment of operations strategy with business strategy. This document explains the focus points for aligning operations strategy.
Effective Supplier Selection - Boeing 787Uyoyo Edosio
The document discusses Boeing's supplier selection process for the 787 Dreamliner aircraft. It describes the key stages of an effective supplier selection process, including problem definition, criteria formulation, qualification, and final selection. Boeing's global selection strategy involved choosing suppliers from around the world, creating some communication and coordination challenges. While this strategy reduced costs, it also introduced risks from non-uniform technical specifications and reliance on international suppliers. Overall, the case study illustrates how following best practices in supplier selection, while also considering implementation challenges, can help large manufacturers like Boeing develop complex global supply chains.
The document discusses benchmarking, which is defined as a process for identifying best practices from high-performing organizations to improve one's own performance. It outlines benchmarking methodologies, types of benchmarking including competitive, functional, internal, and strategic benchmarking. It discusses benchmarking compliance, legal and ethical guidelines, and a benchmarking code of conduct focused on legality, exchange, confidentiality, use of information, and preparation.
Operations management deals with processes that produce goods and services. Effective process management can provide a competitive edge. Operations management is used to manage production of both goods and services, while production management traditionally focused on goods. Key concepts in operations management include processes, value chains, productivity improvement, and global competition. Emerging trends include rapid technology changes, ethical challenges, and a diverse workforce.
• Make Versus Buy
• Benefit of Outsourcing
• Source of Supplier Information
• Strategis Selection
• Supplier Relationship Management (SRM)
• Industry Example
This document discusses vendor appraisal systems. It begins by outlining typical cost structures for manufacturing companies, noting that material costs usually account for 60-70% of costs. It then discusses that while material costs are significant, companies also incur other acquisition and quality costs for materials. The document states that strategic sourcing is key to business performance. It lists sources of competitive advantage as selecting and retaining good vendors and managing vendor relationships. It emphasizes that companies need a good vendor appraisal system to address challenges like increasing complexity, industry dynamics, margins pressures, and rapid business changes. The document outlines objectives, types of appraisal systems for selection and continuous performance monitoring, example criteria, and key issues to consider in developing and implementing an effective vendor
The document discusses operation and supply strategy. It defines operation strategy as setting policies and plans for using a firm's resources to support its long-term competitive strategy. Operation strategy involves strategic decisions about planning, quality control, and organizing the operations function. It also discusses several competitive dimensions firms consider, including cost, quality, delivery speed and reliability, flexibility, and other product-specific criteria. Firms must decide which dimensions are most critical and focus resources accordingly, as excelling at all dimensions simultaneously is not possible due to trade-offs. The document also outlines frameworks for developing manufacturing and service operation strategies that fit with a firm's overall corporate strategy.
The document discusses supplier performance evaluation methods for SMEs in Macedonia. It covers several key areas:
1. Supplier evaluation methods including categorical, weighted-point, and cost-ratio models. The weighted-point model is most commonly used.
2. Key performance indicators from literature including Dickson and Weber's criteria which focus on quality, delivery, price and other factors.
3. Approaches to evaluate suppliers such as linear weighting, total cost of ownership, and statistical models. Linear weighting is most popular.
4. The study's methodology used grounded theory and questionnaires. Findings showed manufacturing is the largest industry, evaluation processes are common, and key criteria include price, quality and delivery
This document discusses four competitive priorities that operations management must consider: cost, quality, time, and flexibility. It provides details on each priority, including how companies can compete based on offering low costs through automation and standardization, high quality through consistent performance and meeting specifications, quick delivery times to be first to market, and flexibility to accommodate changes in customer needs and production volumes. It also discusses how technology can provide competitive advantages but also risks if not properly implemented to support the chosen competitive priorities.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Benchmarking is the process of continually searching for the best methods, practices and processes, and either adopting or adapting their good features and implementing them to become the “best of the best.” To become the best-in-class, organizations need to implement the right process to get there.
Based on the world renowned Xerox Benchmarking Process model pioneered by Robert C. Camp, this presentation deck covers the benefits of benchmarking, various types of benchmarking, identifying what to benchmark, and provides a detailed step by step guidance on how to systematically carry out a benchmarking project. It also includes useful tips on benchmarking, benchmarking etiquettes and the critical success factors.
LEARNING OBJECTIVES
1. Gain a broad understanding of the key concepts of benchmarking.
2. Learn how to identify, assess and implement various types of benchmarking projects to meet the your organization’s goals based on the Xerox Benchmarking model.
3. Gain awareness of the code of conduct for benchmarking and make preparations to get the most out of a site visit.
4. Define the critical success factors in benchmarking implementation.
5. Kick-start benchmarking projects that are aligned to your company’s strategic goals.
CONTENTS
Introduction to Benchmarking
The Xerox Benchmarking Process
Step 1: What to benchmark?
Step 2: Whom to benchmark?
Step 3: Data collection
Step 4: Determine current performance “gap”
Step 5: Project future performance levels
Step 6: Communicate findings and gain acceptance
Step 7: Establish goals
Step 8: Develop action plans
Step 9: Implement actions and monitor progress
Step 10: Re-calibrate benchmarks
Benchmarking Roles and Responsibilities
Benchmarking Inspection Checklist (Toll-gate Review)
Benchmarking Etiquette
Benchmarking Site Visit
Benchmarking Pitfalls & Success
To download this complete presentation, please visit: http://www.oeconsulting.com.sg
Vskills certification for Warehouse Manager assesses the candidate as per the company’s need for warehousing of goods and products to be stored as per the company’s requirements. The certification tests the candidates on various areas in warehouse management, which include the knowledge of various warehouse processes and operating principles, functions of different picking equipments and strategies to employ them, application of order picking methods, usage of various storage and handling equipments, relevance of health and safety, role of computers and warehousing management system, controlling warehousing costs, performance management for warehouse and outsourcing.
http://www.vskills.in/certification/Certified-Warehouse-Manager
Vskills certification for Material Manager assesses the candidate as per the company’s need for material and inventory management. The certification tests the candidates on various areas in purchasing procedures, stores management, RFID, EOQ, codification, ERP, accounting system, foreign exchange regulation, e-commerce and electronic applications.
Functions required for building a deep technology company in robotics, computer vision and AI. Learning from my experience of managing a company at leadership level.
Vskills certification for Sales Manager assesses the candidate as per the company’s need for identifying, increasing and managing sales. The certification tests the candidates on various areas in sales forecasting, sales organisation structure, recruiting and training sales personnel, motivation, compensation, budgeting, channel management, evaluation and control of team and supply chain management.
training and development manager certificationVskills
Vskills certification for Training and Development Manager assesses the candidate as per the company’s need for management of training and development. The certification tests the candidates on various areas in training skills, learning styles, training need assessment, designing training plan, competency based training, new employee training, management development, mentoring, CBT, training evaluation, ROI and diversity training.
The document discusses concepts related to total quality management including:
1. It outlines the benefits of implementing total quality management such as strategic management, return on investment, and collaboration.
2. It discusses the contributions of quality management thought leaders Deming, Crosby, and Juran, including Deming's 14 points and PDCA cycle, Crosby's focus on prevention and zero defects, and Juran's trilogy of quality planning, control, and improvement.
3. It describes characteristics of excellent leadership in quality management such as being visible, committed to quality improvement, communicating values, and empowering employees.
Vskills Certification in Equity Research focuses on developing the necessary skills for the purpose of advising investors and financial institutions to make profitable investment decisions in the capital market by providing a brief overview of the global markets and an understanding of the stock market movements. The certification assesses the candidate’s qualitative and quantitative skills for stock evaluation, analyzing and interpretation of annual reports and the basic techniques of valuation.
http://www.vskills.in/certification/Certified-Equity-Research-Analyst
Vskills certification for Service Quality Manager assesses the candidate as per the company’s need for implementing and managing service quality. The certification tests the candidates on various areas in service quality basics, total quality management, ROQ analysis, quality management and tools, quality assessment and measurement.
Vskills certification for Six Sigma - Green Belt Professional assesses the candidate as per the company’s need for deploying, managing and maintaining quality systems. The certification tests the candidates on various areas in lean and six sigma principles, DMEA, QFD, collecting and summarizing data, statistical analysis and process control.
This document discusses quality planning and ISO standards. It defines quality and outlines the key elements of quality planning, including determining customer needs, developing products and processes to meet those needs, and documenting quality systems. It also describes the ISO 9000 family of standards for quality management systems, which provide guidelines for organizations to ensure quality products and customer satisfaction. The steps for implementing a quality management system that meets ISO 9000 requirements are also summarized.
The document outlines a proposed quality system for Stitched Up, a leading apparel manufacturing company. It discusses establishing procedures to ensure quality control at each stage of production. This includes pre-process, in-process, and final inspections of materials and garments. Defects would be documented and corrective actions implemented. Regular internal audits and management reviews are proposed to continually improve processes. Training of employees is emphasized to properly implement quality procedures and achieve customer satisfaction. The quality system aims to meet ISO 9001 standards and help Stitched Up maintain their business success.
Performance Measures for Supply Chain Management.pptxZahidColdstone
The document provides an overview of key concepts related to measuring performance in supply chain management. It defines supply chain management and its objectives such as value creation, sustaining competitive advantage, and customer satisfaction. It discusses why measuring performance is important for decision making, communication, and innovation. Finally, it outlines some of the topics that will be covered in the course, including supply chain performance indicators, measurement tools, and challenges of measuring performance.
Leading companies are exploiting their supply chains to outperform competitors. Collinson Grant assesses the value they create and makes recommendations for improvement. This presentation gives an outline of our approach to redefining processes and structures to eliminate costs, harmonising systems and technologies to exploit synergies, and generating transformational change.
The document discusses quality management in project management. It begins with introductions and outlines the course schedule which includes topics like quality management, risk management, procurement management, and communication management. It then provides definitions and explanations of quality management concepts like quality versus grade, quality assurance, quality control, prevention over inspection, continuous improvement using PDCA cycles, and more. Finally, it discusses the three quality management processes - plan quality management, perform quality assurance, and control quality.
The document describes the implementation of Lean tools and techniques in the Material Supply Chain area of an aircraft engineering company. Specifically, it details how 5S and activity sampling were used to improve processes in the stores department and engineering hangar. 5S was applied to better organize the stores area, resulting in improved flow and higher stock accuracy. Activity sampling identified unnecessary waiting times for engineers collecting tools, which informed changes to the layout and process that reduced walking times by 50% and recovered over 1,000 hours per year for production. Overall, the Lean projects increased customer satisfaction and the organization's on-time performance.
This document discusses process audits in the automobile industry. It highlights two important mindsets before an audit: having ownership over your business and knowing what you know as well as what you don't know. It then provides details on typical organization structures for audits and compares different types of audits. The rest of the document focuses on executing process audits according to the VDA6.3 standard, including checking previous reports, analyzing data and processes, developing a detailed audit plan, and conducting the on-site audit. Benefits of using the VDA6.3 standard are also listed, such as providing a measurable assessment and identifying key processes to reduce risks.
Engineering management - Diversity and Agilitynyeljanda
Diversity and agility are important concepts for companies. Diversity refers to expanding business opportunities through additional markets or acquiring new businesses. Agility allows companies to adapt and adjust to changes in customer needs, competitors, and the environment. Quality Function Deployment (QFD) is a systematic approach to design that considers customer wants and needs. It involves translating customer demands into technical specifications to develop a quality product. The process includes determining customer requirements, technical attributes, and the relationship between them to meet customer satisfaction.
Quality Function Deployment (QFD) is a systematic approach to design that focuses on customer needs. It involves translating customer requirements into technical specifications across each stage of product development. The QFD process involves building a House of Quality matrix to prioritize customer needs, technical attributes, and their relationships. It then translates the voice of the customer through subsequent phases of product design, process planning, and production control. Implementing QFD alongside Lean Six Sigma aims to reduce waste and variability to improve quality, efficiency and meet customer requirements.
This document provides instructions for students to receive fully solved assignments. It instructs students to send their semester and specialization name to the provided email address or to call the provided phone number to receive solved assignments. It notes that email is preferred, and to only call in an emergency. It then provides an example assignment covering quality management systems, with six multiple part questions and sample answers. The assignment covers topics like ISO standards, quality techniques, leadership, motivation, and auditing.
Vskills certified administrative support professional sample materialVskills
Office administration involves activities related to financial planning, record keeping, billing, personnel management, and logistics within an organization. An office administrator plays a key role ensuring these administrative activities run efficiently. The duties of an office administrator vary depending on the employer but can include managing budgets, human resources, records, and supervising other employees. Common office administration roles include receptionists, administrative assistants, personal assistants, executive assistants, and office managers. As the office workplace has evolved, the role of the office administrator has shifted from primarily secretarial duties to being a strategic professional focused on improving office efficiency.
vskills customer service professional sample materialVskills
The document discusses customer service and customer handling. It defines customer service as activities designed to enhance customer satisfaction by meeting expectations. Poor customer service can cost a company more to acquire new customers than retain existing ones. Customers want quality products/services at fair prices and to feel satisfied. Good customer service includes listening to understand customer needs, answering problems promptly, and making customers feel heard and their issues addressed. Building relationships with customers through frequent communication, addressing complaints, and rewarding customers can help with customer retention.
The document provides an overview of operations management. It defines operations management as the business function responsible for managing the resources and processes involved in producing a company's goods and services. This includes planning, organizing and controlling activities such as procurement, manufacturing and distribution. The key objectives of operations management are to provide high quality customer service while efficiently utilizing resources. Operations management transforms various inputs like materials, labor and equipment into outputs that add value for customers through systematic processes.
Vskills certified six sigma yellow belt sample materialVskills
Six Sigma is a data-driven approach to process improvement that focuses on reducing variability in processes by identifying and eliminating defects. It involves applying statistical methods and tools to measure a process's performance, systematically analyze sources of defects and variability, and implement solutions. Six Sigma follows five phases known as DMAIC: Define, Measure, Analyze, Improve, and Control. The goal of Six Sigma is to reduce defects to 3.4 defects per million opportunities. Key principles of Six Sigma include having a customer focus, identifying root causes of problems, eliminating sources of variation, using a team-based approach, being flexible, and taking a thorough problem-solving approach.
Vskills production and operations management sample materialVskills
Operations management is the process of managing the resources which are necessary to produce a company's goods or services. It involves planning, organizing and controlling these resources. The key functions are operations and supply chains on the supply side, and sales and marketing on the demand side. The ideal goal is to achieve an economic match between supply and demand. Operations management has evolved over time from a focus on efficiency to also emphasizing quality, flexibility and customer responsiveness. New approaches now view technology as a way to improve quality in addition to reducing costs.
vskills leadership skills professional sample materialVskills
This document discusses various leadership styles and theories. It begins by defining leadership and explaining its importance for organizations. It then describes different leadership styles like laissez-faire, autocratic, participative, transactional, transformational, and others. It also discusses leadership theories such as the trait approach, behavioral approach, contingency/situational approach, path-goal theory, and charismatic leadership. Overall, the document provides an overview of key concepts in leadership styles and theoretical frameworks.
Facility management involves maintaining and managing buildings to ensure their functionality. It encompasses functions like operations and maintenance, project management, quality, real estate, and technology. It aims to improve cost-effectiveness, productivity, efficiency, and employee well-being. Facility management is still developing as a profession, working to standardize definitions and bring more awareness to its value. It traces its origins to increased need for interior space planning and now must help organizations adapt quickly to changes. Building services play a key role in facility management, accounting for 30-40% of building costs and influencing sustainability and energy usage.
Vskills international trade and forex professional sample materialVskills
The World Trade Organization (WTO) supervises and liberalizes international trade according to agreements signed by member governments. It provides a framework for negotiating trade agreements and resolving disputes. The WTO aims to promote open trade for the benefit of all through principles like non-discrimination, transparency, and binding commitments. It currently has 153 member countries and seeks to facilitate global trade through negotiations like the Doha Round.
Vskills production planning and control professional sample materialVskills
Production planning and control involves planning production activities to meet goals and monitoring execution to minimize deviations. It includes determining required production levels, scheduling work, and setting standards. Control takes corrective action when monitoring finds errors. The document discusses production planning, control, their principles and objectives which include meeting customer demand, ensuring material and equipment availability, and coordinating departments to deliver quality products on time and budget.
Vskills purchasing and material management professional sample materialVskills
The document discusses purchase management and the purchasing function. It covers the objectives of purchasing which include maintaining continuity of supply, quality standards, and avoiding waste. It also discusses the history of purchase management, functions of the purchase department, methods of purchasing, and purchase organization structures for small businesses and larger companies. Common structures include centralized purchasing where all purchasing reports to one executive, and decentralized purchasing where each facility handles its own purchasing.
Vskills manufacturing technology management professional sample materialVskills
Strategic management involves formulating goals and implementing initiatives based on internal and external environmental assessments. There are four phases to strategic management processes: defining vision/mission/objectives, strategy formulation, implementation, and evaluation. Strategic decision making considers opportunities/threats and involves committing resources. Mintzberg identified four strategic decision making modes: entrepreneurial, adaptive, planning, and logical incrementalization. Environmental analysis monitors opportunities/threats in the external environment through continuous scanning.
certificate in agile project management sample materialVskills
The document discusses various agile methodologies including Scrum, Extreme Programming, Test Driven Development, Lean, and Kanban. It provides details on Scrum, which is the most popular agile framework. Scrum uses short iterative development cycles called sprints where cross-functional teams work to deliver working software increments. It emphasizes self-organization and adaptive planning. The key roles in Scrum are the Product Owner, Development Team, and Scrum Master.
The document provides an overview of web development basics including web applications, HTML, CSS, and JavaScript. It discusses how web applications utilize a client-server model with the browser as the client and a web server as the server. It also describes common HTML elements and tags as well as how CSS is used to style web pages. JavaScript is introduced as a programming language that allows dynamic interactivity on web pages.
The document provides an overview of object-oriented programming basics and the C++ language. It discusses the basic components of a computer system including input, processing, and output. It also defines different types of software such as system software, operating systems, application software, utilities, and translators. The document then discusses the evolution and timeline of C++ and the three step process of translating a C++ program which includes writing source code, compiling to an object file, and linking to create an executable file.
The document provides an introduction to C programming, including:
- C is a general-purpose programming language used widely for operating systems and software. It allows for maximum control and efficiency.
- The document outlines the basic elements of C like data types, variables, decision making, loops, functions, and file input/output.
- It also discusses compilers, text editors, and the benefits of understanding C programming at a low level. Understanding C provides insight into how computers work at their basic level.
Vskills financial modelling professional sample materialVskills
This document provides an overview of financial modelling, including:
1. Financial modelling involves creating mathematical representations of a company's financial performance and health over time based on historical data and assumptions. It is used for decision making, valuation, forecasting, and analysis.
2. Financial models project items like revenues, expenses, assets, liabilities, and cash flows. Common approaches include modelling items as a percentage of revenues or based on metrics like days sales outstanding.
3. Financial models are used by various parties for purposes like business valuation, scenario planning, capital budgeting, and cost of capital calculations. Spreadsheets are a common tool for building financial models.
Vskills basel iii professional sample materialVskills
Bank regulations are needed to reduce risk in the banking system and promote stability. The Basel Accords established international capital standards to strengthen banks against losses and reduce competitive imbalances. Basel III further advanced these standards to be more risk-sensitive in response to financial innovation and globalization multiplying banking risks. Bank regulations aim to reduce risk exposure for bank creditors, systemic risk from multiple bank failures, criminal misuse of banks, and ensure fair treatment of customers.
Vskills telecom management professional sample materialVskills
The telecom industry in India has grown rapidly over the past few decades. Major factors contributing to India's growth as a leading telecom market include the entry of private operators in the 1990s, which increased competition. As of 2012, India had nearly 1 billion telephone users and a tele-density of around 80%. The mobile market in particular has seen tremendous growth, with over 900 million subscribers. However, challenges remain such as limited infrastructure in rural areas and declining average revenue per user. The industry is expected to generate over $100 billion in revenue by 2015 and create millions of new jobs.
Vskills retail management professional sample materialVskills
The document defines key terms related to retail supply chains. It provides a reference model that depicts the typical flow of goods from second-tier suppliers to original equipment manufacturers, distributors, retailers, and finally to customers. It defines a supply chain as comprising physical, information, financial, and knowledge flows across multiple linked suppliers that aim to satisfy end user requirements. Supply chain management is defined as the integration of key business processes across organizations to add value for customers. The document emphasizes that supply chains include both forward and reverse flows of goods, information, and money.
Vskills contract law analyst sample materialVskills
This document provides an overview of contract law. It defines a contract as an agreement that is enforceable by law. The key elements of a valid contract are agreement, lawful consideration, capacity of parties, free consent, certainty and possibility of performance, and intention to create legal relations. The document discusses different types of contracts such as void, voidable, unenforceable, formal and simple contracts. It also provides details about Indian contract law, which is governed by the Indian Contract Act of 1872.
Gender and Mental Health - Counselling and Family Therapy Applications and In...PsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
Leveraging Generative AI to Drive Nonprofit InnovationTechSoup
In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)
Temple of Asclepius in Thrace. Excavation resultsKrassimira Luka
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
2. Certified Purchase Manager
www.vskills.in
CertifiedCertifiedCertifiedCertified Purchase ManagerPurchase ManagerPurchase ManagerPurchase Manager
Certification CodeCertification CodeCertification CodeCertification Code VSVSVSVS----1001001001008888
Vskills certification in Purchase Management provides an overview of the purchase
function and its importance in smooth functioning of operations and supply chain
management. The certification focuses on providing an outline of the responsibilities as a
purchase manager to control the overall procedure of material handling and purchase
function. The certification imparts requisite skills for maintaining adequate and in-time
purchase of the material together with ensuring economic-efficiency and quality of goods
and service procured.
Why should one take this certification?Why should one take this certification?Why should one take this certification?Why should one take this certification?
The certification exam helps working professionals in improving skills and getting better
equipped for the job or for the purpose of proving the employer that you posses the skills
required to perform the task. The certification helps build your CV and acts as an
additional qualification that significantly improves your chances of getting the desired role.
Who will benefit from taking this certification?Who will benefit from taking this certification?Who will benefit from taking this certification?Who will benefit from taking this certification?
Job seekers looking to find employment in purchase department of various companies,
students generally wanting to improve their skill set and make their CV stronger and
existing employees looking for a better role by proving their employers the value of their
skills through this certification.
Test Details:Test Details:Test Details:Test Details:
• Duration:Duration:Duration:Duration: 60 minutes
• No. of questions:No. of questions:No. of questions:No. of questions: 50
• Maximum marks:Maximum marks:Maximum marks:Maximum marks: 50, Passing marks: 25 (50%); There is no negative marking in
this module.
Fee Structure:Fee Structure:Fee Structure:Fee Structure:
Rs. 4,000/- (Includes all taxes)
3. Certified Purchase Manager
www.vskills.in
Companies that hireCompanies that hireCompanies that hireCompanies that hire VskillsVskillsVskillsVskills Purchase ManagerPurchase ManagerPurchase ManagerPurchase Manager
Vskills Certified Purchase Manager might find employment in all kind of companies, big or
small, playing important roles in providing strategic and operational guidance in the
purchase department. Thus purchase managers have wide spectrum of employment
opportunities in public as well as private sector.
4. Certified Purchase Manager
www.vskills.in
Table of Content
1.1.1.1. MaterialMaterialMaterialMaterialssss ManagementManagementManagementManagement
1.1 Objectives of Materials Management
1.2 Functions of Materials Management
1.3 Organisation of Materials Management
1.4 Need, Scope and Functions of Integrated Material Management
2.2.2.2. MaterialMaterialMaterialMaterialssss PlanningPlanningPlanningPlanning
2.1 Need of Materials Planning
2.2 Factors affecting Materials Planning
2.3 Tools of Materials Planning
2.4 Principles and Procedure for Materials Planning
2.5 Basic concepts of MRP (Material Requirements Planning)
2.6 MRP Processing
2.7 Computer Application to MRP Process
2.8 MRP reports - Database recording and maintenance
2.9 Independent and dependent MRP system
3.3.3.3. Materials BudgetingMaterials BudgetingMaterials BudgetingMaterials Budgeting
3.1 Basic concepts of Materials Budgeting
3.2 Factors affecting Materials Budget
3.3 Materials Budgeting and Accounting
4.4.4.4. Material ClassificationMaterial ClassificationMaterial ClassificationMaterial Classification, Standardization, Standardization, Standardization, Standardization and Codificationand Codificationand Codificationand Codification
4.1 Material classification for variety reduction
4.2 Material classification on the basis of Value Analysis
4.3 Basic concepts of codification
4.4 Systems of codification
4.5 Classification by codification
4.6 Objectives and scope of standardization
4.7 Simplification/Variety of reduction
4.8 Levels of standard
5.5.5.5. Material HandlingMaterial HandlingMaterial HandlingMaterial Handling
5.1 Importance and Objectives of Material Handling
5.2 Methods and Practices of Material Handling
5.3 Equipments for Material Handling
5.4 Containerizations
5.5 Waste Management - Surplus and Obsolete
5. Certified Purchase Manager
www.vskills.in
5.6 Damage and Pilferage
5.7 Cost Analysis
6.6.6.6. StoreStoreStoreStoressss ManagementManagementManagementManagement and Warehousingand Warehousingand Warehousingand Warehousing
6.1 Stores Functions and objectives
6.2 Types of Stores – Centralized and decentralized
6.3 Functions of stores
6.4 Stores Layout, Storage Media and Physical Verification
6.5 Factors affecting successful Store-keeping
6.6 Warehouse Management System (WMS)
6.7 Warehouse operating principles
6.8 Strategy for warehousing
6.9 Planning Warehouse distribution
6.10 Warehouse Layout
6.11 Automatic Warehousing
6.12 Schemes of Automatic Warehousing
7.7.7.7. Inventory ManagementInventory ManagementInventory ManagementInventory Management
7.1 Types of Inventory
7.2 Types of Inventory Costs and factors affecting
7.3 Inventory Management Models – Deterministic and Probabilistic Models
7.4 Techniques of Inventory Control
7.5 Inventory Performance Measurement (Ratio Analysis)
8.8.8.8. Purchase Management SystemPurchase Management SystemPurchase Management SystemPurchase Management System
8.1 Objectives of Purchasing
8.2 Functions and responsibilities of Purchase Department
8.3 Methods of Purchasing
8.4 Purchase Department Organization
8.5 JIT Purchasing – Prerequisites and Elements
9.9.9.9. Vendor ManagementVendor ManagementVendor ManagementVendor Management
9.1 System of Vendor evaluation
9.2 Parameters for evaluation of Vendors Performance
9.3 Social Audit
9.4 Total evaluation – Purchasing Performance, Quantitative Objects etc
9.5 Guidelines for purchase through tender and negotiation tender committee
9.6 Purchase Review
10.10.10.10. Value Analysis SystemValue Analysis SystemValue Analysis SystemValue Analysis System
10.1 Value Analysis – Procedure and Approach
10.2 Tools for Value Analysis
11.11.11.11. Negotiation SkillsNegotiation SkillsNegotiation SkillsNegotiation Skills
11.1 Basic approaches for Negotiation
11.2 Strategy and Planning for Negotiation
11.3 Tactics of effective negotiation
6. Certified Purchase Manager
www.vskills.in
12.12.12.12. Quality ControlQuality ControlQuality ControlQuality Control
12.1 Components and characteristics of quality
12.2 Objectives and functions of quality control
12.3 Acceptance sampling – Principles and Practices
12.4 Double and Multiple Sampling
12.5 OC and AOQ Curve
13.13.13.13. Stock Keeping and AccountingStock Keeping and AccountingStock Keeping and AccountingStock Keeping and Accounting
13.1 Maintaining Database system
13.2 Preparing reports
13.3 Managing Queries
14.14.14.14. Legal FrameworkLegal FrameworkLegal FrameworkLegal Framework
14.1 The Indian Contract Act, 1872
14.2 The Sales of Goods Act, 1930
14.3 Special Purchase Contracts
14.4 Goods Delivery
7. Certified Purchase Manager
www.vskills.in
Course OutlineCourse OutlineCourse OutlineCourse Outline
Material ManagementMaterial ManagementMaterial ManagementMaterial Management
Explains the concept of Material Manageent
Illustrates about the primary and secondary objectives of Material Management
Explains the functions of Material Management such as Material Planning,
Scheduling, Inventory Control, Purchasing, Warehousing, Store Management etc
Illustrates the operational aspects of Materials Management
Describes the steps involved in organisation of Materials Management function
Explains the need, scope and functions of Integrated Materials Management
Describes the advantages of integrated Materials Management
Materials PlanningMaterials PlanningMaterials PlanningMaterials Planning
Explains the need for material Planning
Explains the internal and external factors affecting Material Planning
Illustrates the tools of Material Planning such as Bill of Material technique and Past
Consumption Analysis Technique
Explains the principles and procedure involved in Material Planning
Explains the process involved in Material Planning
Explains the basic concepts of MRP such as lumpy demand, lead times, input to
MRP, master production scheduling etc
Explains the Computer Application to MRP Process and its features
Explains the process involved in Database recording and maintenance in MRP
system
Describes Independent and dependent MRP system
Materials BudgetingMaterials BudgetingMaterials BudgetingMaterials Budgeting
Explains the basic concepts and techniques involved in drawing Materials Budget
Explains the factors governing Materials Budget such as past rate of consumption,
investment pattern etc
Material ClassificationMaterial ClassificationMaterial ClassificationMaterial Classification, Standardization, Standardization, Standardization, Standardization and Codificationand Codificationand Codificationand Codification
Explains the process of material classification for variety reduction
Explains the process of material classification on the basis of Value Analysis
Explains the basic concepts of codification
Illustrates the advantages and disadvantages of codification
Describes the system of codification such as Arbitrary system, Alphabetic system,
Numerical system, Decimal system
Explains the process of marking of stores and process of maintaining store
vocabulary
8. Certified Purchase Manager
www.vskills.in
Explains the Classification by codification
Explains the objectives and scope of standardization
Illustrates the advantages and scope of standardization
Explains the different levels of standard such as individual, company, industry,
national and international standards
Illustrates the concept of Variety of reduction, steps involved in variety control and
different areas of variety reduction
MaterialMaterialMaterialMaterial HandlingHandlingHandlingHandling
Explains the importance and objectives of Material Handling
Explains the cost involved in material handling
Illustrates the methods and practices involved in Material Handling
Explains the methods involved in material handling
Illustrates types of materials, stages of handling, unloading methods, process of
unitized loading
Describes the various equipments for Material Handling and procedure of
selection of equipments
Explains the basic concepts of containerizations, types of containers and underlying
issues
Explains the process of handling surplus and obsolete material
Describes the techniques of grouping of material and their disposal strategy
Explains the process of reducing damage and pilferage losses
Explains the process of material handling cost analysis involving examination of
ratios for material handling labour, direct labour handling loss,
movement/operation, manufacturing cycle efficiency etc.
Stores Management and WarehousingStores Management and WarehousingStores Management and WarehousingStores Management and Warehousing
Explains the various stores functions and the objectives of store management
Explains the relationship between stores and other departments
Explains the different types of stores – Centralized and decentralized
Illustrates the various functions of stores and the elements required for store
organisation
Explains different types of stores layout, types of stores building, categorization of
mediums for storage
Explains the need, purpose and procedure of physical verification of stock
Explains procedure of valuation of material issues
Explains the various factors affecting successful Store-keeping such as situation,
layout, management, verification etc
Illustrates about the objectives of Warehouse Management System (WMS)
Explains the principles involved in operating a warehouse such as design criteria,
handling technology and storage plans
Describes the integrated strategies for warehousing
Describes the steps involved in planning the warehouse distribution such as site
selection, product mix consideration, material handling system etc
Describes the process of designing warehouse layout depending upon the product
deterioration and pilferage protection
9. Certified Purchase Manager
www.vskills.in
Explains the objectives and types of automatic warehousing
Describes the pre-condition for automatic material handling
Describes the various schemes of automatic warehousing
Inventory ManagementInventory ManagementInventory ManagementInventory Management
Explains the different types of inventory depending on the type of material,
availability and demand
Explains the different types of costs incurred in inventory management such as cost
of ordering, inventory carrying cost and cost of shortage
Illustrates the various factors affecting inventory costs such as market characteristics,
sales characteristics etc
Explains the various forms of deterministic inventory management models – Classic
EOQ Model, EOQ Model with quantity discount, EOQ Model with safety stocks,
EOQ Model with safety stocks and service level and EOQ Model with
replenishment system
Explains the various forms of probabilistic inventory management models
considering the impact of demand and lead time uncertainties
Illustrates the various techniques of Inventory Control such as ABC analysis, VED
analysis, GOLF analysis, HML classification, SDE classification, FSN classification
etc
Explains the dynamics of Inventory Performance Measurement through Ratio
Analysis approach
Purchase Management SystemPurchase Management SystemPurchase Management SystemPurchase Management System
Illustrates the fundamental objectives of Purchasing
Functions and responsibilities of Purchase Department in terms of studying the
market and sources of supply
Illustrates the various methods of purchasing such as purchase made strictly by
requirement, purchase done for a specified period, market purchasing, contract
purchasing etc
Explains the basic structure and organsation of Purchase Department
Explains the elements of JIT production system such as waste elimination, workers
dedication, TQM, parallel processing, e-commerce and JIT purchasing etc
Explains the prerequisites for JIT purchasing system
Vendor ManagementVendor ManagementVendor ManagementVendor Management
Explains system of Vendor performance evaluation
Illustrates the parameters for evaluation of Vendors Performance
Explains the basic concept of Social Audit and internal provisions of Companies
Act
Explains the evaluation of organisation climate, saving – Purchasing Performance of
an organization in terms of etc
Explains the evaluation of Quantitative Objects in terms of minimization of material
cost, maximization of cost reduction, adherence to operational budget etc
10. Certified Purchase Manager
www.vskills.in
Illustrates the guidelines for purchase through tender and negotiation tender
committee such as negotiation, delayed tenders, price preferences, price escalation
etc.
Explains the procedure of purchase review and review of purchase order on the
basis of value-wise analysis, time analysis, nature of tenders, purchase through
negotiation etc.,
Value Analysis SystemValue Analysis SystemValue Analysis SystemValue Analysis System
Explains the aim and application of value analysis
Explains the procedure and phases of analysis involving information phase,
speculative phase, analysis phase, planning phase, summary and execution phase.
Explains the advanced tools used in Value analysis approach
Negotiation SkillsNegotiation SkillsNegotiation SkillsNegotiation Skills
Explains the basics of negotiation such as why and when negotiation takes place
Explains the strategies and the steps involved in negotiation such as assessing the
vendor, customer related factors, competitors related factors, company policies etc
Illustrates the various tactics and guidelines that a negotiator must follow at the
time of purchase
Explains the techniques of purchase negotiation
Quality ControlQuality ControlQuality ControlQuality Control
Explains the various components and characteristics of quality in terms design,
specification, availability, after sale service etc
Explains the reasons and types of quality losses in terms of tangible and intangible
losses
Illustrates the objectives and functions of quality control in terms of specifications,
manufacture control, design audit, quality review and quality planning etc
Explains the concepts of acceptance sampling – sampling plans, lot acceptance and
acceptance control techniques etc
Explains the procedure of double and multiple Sampling
Illustrates the analysis and interpretation of OC and AOQ Curve
Stock Keeping and AccountingStock Keeping and AccountingStock Keeping and AccountingStock Keeping and Accounting
Explains the procedure of maintaining record in the database system and working
of the system
Describes the various types of reports and methods of their preparation
Explains the steps involved in generating computer outputs
Illustrates the process of managing queries
Legal FrameworkLegal FrameworkLegal FrameworkLegal Framework
Defines a contract and requirements of a valid contract
Illustrates the different types of contracts such as oral and written, express and
implied contracts, bilateral and unilateral contracts etc
11. Certified Purchase Manager
www.vskills.in
Explains the reasons for termination of contracts such as termination by
performance, by release, by impossibility of performance, by mutual agreement, by
novation etc
The Indian Contract Act, 1872
The Sales of Goods Act, 1930
Explains the special purchase contracts such as rate contract, works contract and
hire-purchase contract
Explains the process involved in Goods Delivery and consideration made at the
time of delivery such as quality of delivery, time of delivery, etc
12. Certified Purchase Manager
www.vskills.in
Sample QuestionsSample QuestionsSample QuestionsSample Questions
1.1.1.1. A stipulation in a contract of sale pertaining to goods which is essential to theA stipulation in a contract of sale pertaining to goods which is essential to theA stipulation in a contract of sale pertaining to goods which is essential to theA stipulation in a contract of sale pertaining to goods which is essential to the
main purpose of tmain purpose of tmain purpose of tmain purpose of the contract is calledhe contract is calledhe contract is calledhe contract is called ______________.______________.______________.______________.
A. Condition
B. Acceptance
C. Rejection
D. Warranty
2.2.2.2. The system of purchasing from one’s customer preferred to others is known asThe system of purchasing from one’s customer preferred to others is known asThe system of purchasing from one’s customer preferred to others is known asThe system of purchasing from one’s customer preferred to others is known as
________________.________________.________________.________________.
A. Forward Buying
B. Tender Buying
C. Reciprocal Buying
D. Blanket Order
3333.... The parameters for vendor rating includeThe parameters for vendor rating includeThe parameters for vendor rating includeThe parameters for vendor rating include _________________._________________._________________._________________.
A. Price
B. Service
C. Delivery
D. All of the above
4.4.4.4. JIT is a concept which means ______________.JIT is a concept which means ______________.JIT is a concept which means ______________.JIT is a concept which means ______________.
A. Making a plan from time to time
B. Getting the items just when they are needed for production
C. Raising purchase order just before delivery
D. None of the above
5.5.5.5. Purchase order is a legal binding contract only if it isPurchase order is a legal binding contract only if it isPurchase order is a legal binding contract only if it isPurchase order is a legal binding contract only if it is ______________.______________.______________.______________.
A. Posted by the buyer
B. Acknowledged by the supplier
C. Accepted by the supplier
D. None of the above
Answers: 1 (A), 2 (C), 3 (D), 4 (B), 5 (C)