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PRATHAM
“COMMUNICATION MANAGEMENT”
AVINASH KHIRWAR
MEET NUMBER ONE
On 23rd April 2018 at c/o The Entrepreneurship School, O-113, Arjun
Market, Block E, DLF Phase 1, Sector 26A, Gururgram, Haryana 122002
COMMUNICATION MANAGEMENT
By:
Avinash Khirwar
Manomav Engineers Pvt. Ltd.
DEFINITION OF COMMUNICATIONS MANAGEMENT
 Communication management is a group of processes required to ensure timely and appropriate
development, collection, dissemination, storage, and ultimately disposition of project information.
 Four Project Management Communication Processes:
 Communication Planning
 Information Distribution
 Performance Reporting
 Manage Key Stakeholders
PROCESS 1: COMMUNICATIONS PLANNING
 Communication Planning Definition is simply who needs what information when?,When will they need it?
And how will the information be given to the stakeholders.
 Communication Inputs – Enterprises environmental factors, Organisational Process Assets such as using
historical data and items from project lessons learned.
 Identify all assumptions and constraints from your project management plan such as using different
software versions and communicating to the people in other geographic locations.
 Tools andTechniques used in Communication Planning : Communication Requirement Analysis
This consists of the urgency of needed information, availability of technology, project staffing, length of project and
project environment.
 Communication Outputs – Communication Plan – Stakeholder requirements, method of convey
information, frequency of communication, production schedules and a method for updating communications if the
project requires a change.
PROCESS 2 : INFORMATION DISTRIBUTION
 Definition : Making information available to all stakeholder in a timely manner.This is the implementation of
Communication Plan
 Communication skills that are used by Project Managers:
Written Skills, Speaking, Reports/Memos, Email, Internal/External Communication
 Gathering and Distributing Information
 Information Distribution Outputs:
 Lessons Learned
 Project Records
 Project Presentation
 Stockholder Feedback
 Stakeholder Notification
PROCESS 3 : PERFORMANCE REPORTING
 Definition – Collecting Performance Information to keep stakeholder informed on how resources are being used on
the project.This is called the “Project Controlling Phase”.
 Performance can be measured in the following ways:
 Forecasted Project Data
 Quality Control
 Project Management Plan
 Approved Changed Requests
 Monitoring Deliverables
 PerformanceTools including the following : Presentation, Status Review Meeting,Time Reports, and Cost Reporting
 The PM is responsible for communication any changes that arise during the project. It is his responsibility to
communicate to all parties involved in the project.
 Using clear means of communication will make the project change process much easier !
PROCESS 4: MANAGE KEY STAKEHOLDERS
 Stakeholder management refers to managing communications to satisfy the needs of, and resolve issues with,
project stakeholders.The project manager is usually responsible for stakeholder management.
 Manage stakeholders process is a part of “ Project Controlling Phase”.
 Communication methods: the methods of communications identified for each stakeholder in the communication
management plan are utilised during stakeholder management. Face to face meetings are the most effective means for
communicating and resolving issues with stakeholders.When face to face meetings are not warranted or practical then
telephone calls, electronic mails and other electronic tools are useful for exchanging information and dialoguing.
 Stakeholder Management Outputs:
 Resolve Conflicts/ Issues
 Approve Corrective Actions
 Organisational Process Assets Update
 Project Management Plan Updates
THANKS
For any Project Management and Engineering Consultancy Connect us at +91-120-4356006 or info@manomav.com. We are specialized in Latest
Construction Monitoring Technologies, Building Information Modeling (BIM), Quantity Surveying (QS), Bar Bending Schedule (BBS), Cost; Quality;
& Scheduling Audits, Material Management Software, 3D Walkthroughs, Training on Primavera/MS Project, and Home Inspection
(Icons designed by AlfredoCreates.com)

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Communication Management by Avinash Khirwar

  • 1. PRATHAM “COMMUNICATION MANAGEMENT” AVINASH KHIRWAR MEET NUMBER ONE On 23rd April 2018 at c/o The Entrepreneurship School, O-113, Arjun Market, Block E, DLF Phase 1, Sector 26A, Gururgram, Haryana 122002
  • 3. DEFINITION OF COMMUNICATIONS MANAGEMENT  Communication management is a group of processes required to ensure timely and appropriate development, collection, dissemination, storage, and ultimately disposition of project information.  Four Project Management Communication Processes:  Communication Planning  Information Distribution  Performance Reporting  Manage Key Stakeholders
  • 4. PROCESS 1: COMMUNICATIONS PLANNING  Communication Planning Definition is simply who needs what information when?,When will they need it? And how will the information be given to the stakeholders.  Communication Inputs – Enterprises environmental factors, Organisational Process Assets such as using historical data and items from project lessons learned.  Identify all assumptions and constraints from your project management plan such as using different software versions and communicating to the people in other geographic locations.  Tools andTechniques used in Communication Planning : Communication Requirement Analysis This consists of the urgency of needed information, availability of technology, project staffing, length of project and project environment.  Communication Outputs – Communication Plan – Stakeholder requirements, method of convey information, frequency of communication, production schedules and a method for updating communications if the project requires a change.
  • 5. PROCESS 2 : INFORMATION DISTRIBUTION  Definition : Making information available to all stakeholder in a timely manner.This is the implementation of Communication Plan  Communication skills that are used by Project Managers: Written Skills, Speaking, Reports/Memos, Email, Internal/External Communication  Gathering and Distributing Information  Information Distribution Outputs:  Lessons Learned  Project Records  Project Presentation  Stockholder Feedback  Stakeholder Notification
  • 6. PROCESS 3 : PERFORMANCE REPORTING  Definition – Collecting Performance Information to keep stakeholder informed on how resources are being used on the project.This is called the “Project Controlling Phase”.  Performance can be measured in the following ways:  Forecasted Project Data  Quality Control  Project Management Plan  Approved Changed Requests  Monitoring Deliverables  PerformanceTools including the following : Presentation, Status Review Meeting,Time Reports, and Cost Reporting  The PM is responsible for communication any changes that arise during the project. It is his responsibility to communicate to all parties involved in the project.  Using clear means of communication will make the project change process much easier !
  • 7. PROCESS 4: MANAGE KEY STAKEHOLDERS  Stakeholder management refers to managing communications to satisfy the needs of, and resolve issues with, project stakeholders.The project manager is usually responsible for stakeholder management.  Manage stakeholders process is a part of “ Project Controlling Phase”.  Communication methods: the methods of communications identified for each stakeholder in the communication management plan are utilised during stakeholder management. Face to face meetings are the most effective means for communicating and resolving issues with stakeholders.When face to face meetings are not warranted or practical then telephone calls, electronic mails and other electronic tools are useful for exchanging information and dialoguing.  Stakeholder Management Outputs:  Resolve Conflicts/ Issues  Approve Corrective Actions  Organisational Process Assets Update  Project Management Plan Updates
  • 8. THANKS For any Project Management and Engineering Consultancy Connect us at +91-120-4356006 or info@manomav.com. We are specialized in Latest Construction Monitoring Technologies, Building Information Modeling (BIM), Quantity Surveying (QS), Bar Bending Schedule (BBS), Cost; Quality; & Scheduling Audits, Material Management Software, 3D Walkthroughs, Training on Primavera/MS Project, and Home Inspection (Icons designed by AlfredoCreates.com)