This document outlines Kevin Thomas' training presentation on professional ethics for supervisors. It discusses defining ethics and values, identifying encouraged and unacceptable workplace behaviors, making ethical commitments, and addressing ethics violations. It provides Williams' resources for reporting issues and warns of challenges in confronting unethical conduct. The training encourages participants to discuss ethics in their own professions and times they or others experienced ethical or integrity-driven actions.
Best practices for effective performance reviews: how to build trust, provide positive and constructive feedback, ask and act on feedback from your staff, and develop meaningful and actionable goals for better performance and professional development.
Practical tools for managers to use in bringing out the best in their employees and increasing their capacity so they can contribute even more value over time.
The ability to give and receive feedback skillfully is an essential skill for any supervisor. In this session you’ll learn best practices for providing feedback that will improve the performance of your direct reports while also strengthening your relationship with them.
Hiring and Onboarding - "Getting the Right People in the Door"eph-hr
To gain an understanding why a robust recruitment process is important and necessary.
Understand the steps to facilitating a robust search.
Become familiar with the tools and resources available through HR.
Best practices for effective performance reviews: how to build trust, provide positive and constructive feedback, ask and act on feedback from your staff, and develop meaningful and actionable goals for better performance and professional development.
Practical tools for managers to use in bringing out the best in their employees and increasing their capacity so they can contribute even more value over time.
The ability to give and receive feedback skillfully is an essential skill for any supervisor. In this session you’ll learn best practices for providing feedback that will improve the performance of your direct reports while also strengthening your relationship with them.
Hiring and Onboarding - "Getting the Right People in the Door"eph-hr
To gain an understanding why a robust recruitment process is important and necessary.
Understand the steps to facilitating a robust search.
Become familiar with the tools and resources available through HR.
Performance evaluations for supervisors participant guideeph-hr
Best practices for effective performance reviews: how to build trust, provide positive and constructive feedback, ask and act on feedback from your staff, and develop meaningful and actionable goals for better performance and professional development.
Can we talk? Creating the conditions for dialogeph-hr
Have you ever walked away from an uncomfortable interaction with a colleague and found yourself rehearsing what you’d really like to say to them? When there’s something bothering you about someone you work with, do you talk to them directly, or does it come up at the water cooler when you’re talking with someone else? At this brief program, you’ll learn the basics of how to create enough safety to talk about practically anything with practically anyone, even if they work on a different team or are higher up than you in the organization.
Can We Talk? Creating the Conditions for Dialogeph-hr
Basic principles and strategies for initiating and conducting difficult conversations, to increase trust, solve problems, and create a more positive work environment. Open an inquiry, demonstrate support, use the ladder of inference, invite them to share their perspective, and have solutions focused conversations.
Finding the right person to join your team is one of the most important tasks you’ll ever complete as a supervisor. At this program you’ll learn how to attract and select the best person for the job, by defining the right selection criteria and using legal and effective interviewing techniques. We’ll also share information about how to add value as part of a search committee, since they are so often used in the hiring process at Williams.
How do you communicate with colleagues when things get hard? This presentation provides a model for how to resolve conflict while strengthening business relationships.
Applying principles from neuroscience to better diagnose and develop strategies for handling common problems in management. Managers are encouraged to create a safe and psychologically rewarding environment to bring out the best in their employees.
Developing and presenting business proposalseph-hr
Created for a higher education environment, this presentation teaches best practices in devloping and presenting business proposals, including research based insights from the science of persuasion.
Performance evaluations for supervisors participant guideeph-hr
Best practices for effective performance reviews: how to build trust, provide positive and constructive feedback, ask and act on feedback from your staff, and develop meaningful and actionable goals for better performance and professional development.
Can we talk? Creating the conditions for dialogeph-hr
Have you ever walked away from an uncomfortable interaction with a colleague and found yourself rehearsing what you’d really like to say to them? When there’s something bothering you about someone you work with, do you talk to them directly, or does it come up at the water cooler when you’re talking with someone else? At this brief program, you’ll learn the basics of how to create enough safety to talk about practically anything with practically anyone, even if they work on a different team or are higher up than you in the organization.
Can We Talk? Creating the Conditions for Dialogeph-hr
Basic principles and strategies for initiating and conducting difficult conversations, to increase trust, solve problems, and create a more positive work environment. Open an inquiry, demonstrate support, use the ladder of inference, invite them to share their perspective, and have solutions focused conversations.
Finding the right person to join your team is one of the most important tasks you’ll ever complete as a supervisor. At this program you’ll learn how to attract and select the best person for the job, by defining the right selection criteria and using legal and effective interviewing techniques. We’ll also share information about how to add value as part of a search committee, since they are so often used in the hiring process at Williams.
How do you communicate with colleagues when things get hard? This presentation provides a model for how to resolve conflict while strengthening business relationships.
Applying principles from neuroscience to better diagnose and develop strategies for handling common problems in management. Managers are encouraged to create a safe and psychologically rewarding environment to bring out the best in their employees.
Developing and presenting business proposalseph-hr
Created for a higher education environment, this presentation teaches best practices in devloping and presenting business proposals, including research based insights from the science of persuasion.
Principles and best practices for creating a relationship with your boss that is pro-active and constructive. Includes information on providing upward feedback, creating learning conversations, making requests, and setting boundaries.
An introduction to the applications of positive psychology in the workplace, including gratitude, strengths, humane workplace practices, and resilience.
Description of how to document business processes with particular attention to handoffs between team members, and how to documents project roles and responsibilities in project management, and how to do stakeholder analysis and communications planning in project management.
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Elements of Employment Law for Supervisors: The Fair Labor Standards Act and ...eph-hr
The Fair Labor Standards Act (FLSA) and the Massachusetts Wage Act (MWA) establish minimum wage, overtime pay, recordkeeping and child labor standards affecting full-time and part-time workers in the private sector and in Federal, State, and local governments. This session will review the basic requirements of the FLSA and MWA, including:
The legal definition of independent contractors vs. regular employees
Differences between exempt and non-exempt employees
How to determine what activities count as work for time reporting purposes, even for situations like:
travel time
on-call time
work from home
break time
Time reporting and overtime pay
To register, complete the form below.
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Professional ethics
1. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
December 2016
kevin.r.thomas@williams.edu
413-597-3542
Manager, Training and Development
Office of Human Resources
Presented by Kevin R. Thomas
Supervisory Training Series
Professional Ethics
2. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
What are Professional Ethics?
3. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
What are Ethics?
• a set of moral standards that are relied
upon to reach conclusions and make
decisions.
• well-founded standards of right
and wrong, that describe what people
ought to do
• Explained in terms of:
– Rights
– Obligations
– Benefits to society
– Fairness
– Specific virtues
4. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
What are the practical benefits of
behaving ethically?
5. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
What are the practical benefits of
behaving ethically?
• Risk mitigation
• Reputation
6. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
What are some of the most common
forms of unethical behavior in the
workplace?
7. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
What are some of the most common
forms of unethical behavior in the
workplace?
• https://www.lynda.com/Bu
siness-Skills-
tutorials/Common-ethical-
issues/379032/457764-
4.html?org=williams.edu
8. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
With your partner tell a story
of a time when:
• You or someone you know
were harmed by the
unethical behavior of a
company
• You or someone you know
benefited from the high
integrity of a company.
Story Time
9. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Moral values are abstract
ideals that mean a lot of
things to a lot of people
• Examples include integrity,
respect, inclusiveness,
trust, and justice.
• It’s important to define
what behaviors do and do
not represent those
values.
Values and Behaviors
10. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Encouraged Behaviors Unacceptable Behaviors
Doing what you say you will do. Doing one thing, saying another.
Communicate openly and
genuinely
Concealing the truth
Exercising discretion and keeping
confidentiality.
Spreading rumors.
Example: Integrity
11. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• At your tables, pick a value
• On the Flip Chart, write the name
of the value at the top
• On the left side of the page, write
examples of encouraged behaviors
• On the right side of the page, write
examples of unacceptable
behaviors
Your Turn
12. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• The specific commitments
you make to uphold values
in your profession.
• Example in child care:
Ethical Commitments
To listen to families,
acknowledge and build upon
their strengths and
competencies, and learn from
families as we support them
in their task of nurturing
children.
13. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• With your partner, discuss
the specific ethical
commitments that are
important in your
profession.
Your Turn
14. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Professional Ethics
Checklist
Supporting Ethical Behavior in Your
Team
15. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Identify the violation
• Investigate & document
• Act
Steps to Dealing with Ethics Violations
16. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
What do you know about the
professional ethics framework at
Williams?
17. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
What do you know about the
professional ethics framework at
Williams?
• Code of conduct policy
• Conflict of interest
• Sarbanes-Oxley Act of
2002: Managers are
accountable for the
actions of those they
manage.
18. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Where can professional ethics
violations be reported?
19. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Where can professional ethics
violations be reported?
Your own supervisor, or if that’s not
appropriate:
• Director of Human Resources
• Provost
• Dean of the Faculty
• Vice President for Institutional Diversity &
Equity
• Vice President for Finance and
Administration
• Chair of the Audit Committee of the Board
of Trustees.
20. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Confronting unethical behavior
involves facing threats to :
• Status
• Belonging
Beware:
• Denial
• Minimizing
• Checking out
Moral Hazards
21. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
With your partner tell a story
of a time when:
• Your ethical commitments
were tested.
Story Time
22. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Links coming via email:
Contact Kevin Thomas at 413-597-3542
or email kevin.r.thomas@williams.edu
Supervisory Training Series
Professional Ethics
Questions?
• Course page link to all course materials
• Program evaluation link, feedback welcome