Practical tools for managers to use in bringing out the best in their employees and increasing their capacity so they can contribute even more value over time.

1. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
January 2016
kevin.r.thomas@williams.edu
413-597-3542
Manager, Training and Development
Office of Human Resources
Presented by Kevin R. Thomas
Supervisory Training Series
Developing Employees

2. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1) Stay Interviews
2) 9 Box Grid
3) Writing Development Plans
a) Strengths Based
b) Development Based
4) Walking the Walk

3. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. A stay interview is a periodic one-on-one
structured retention interview that identifies
and reinforces the factors that drive an
employee to stay.
2. Typically used only for highly valued
employees,
3. Helpful in finding out what motivates average
and lower performers.
Stay Interviews

4. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Read the questions in the
stay interview handout.
• Take turns conducting a
stay interview with your
peer coach.
• 10 minutes each.
• Debrief.
Your Turn

5. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. The 9 Box chart is a matrix which
contains employees categorized by two
variables (their performance ranking and
their potential for advancement).
2. Identifying your employees on a 9-box can
suggest coaching strategies for bringing
out the best in them.
9 Box

6. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
9 Box

7. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Identify your employees
on a 9-box.
• Review materials in your
participant guides to
identify a coaching
strategy.
• Debrief with your partner.
Your Turn

8. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Development plans are written, concrete
plans designed to:
– Develop strengths and/or
– Address stumbling blocks
Writing Development Plans

9. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• What kinds of activities
can be part of a
development plan?
You Write the Slide

10. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• With your partner, decide
which of you will write a
strengths-based and
which will write a
development need plan.
• Write a plan for one of
your employees.
• Debrief
Your Turn

11. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Employees will be inspired by your example
2. Make a development plan and share it with
your employees.
Walking the Walk

12. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Create a development
plan for yourself.
• Debrief.
Your Turn

13. Supervisory Training Series: Developing Employees
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Links coming via email:
Contact Kevin Thomas at 413-597-3542
or email kevin.r.thomas@williams.edu
Supervisory Training Series
Developing Your Employees
Questions?
• Course page link to all course materials
• Program evaluation link, feedback welcome