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Coming into focus: The mindset of peaceful productivity
1. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
December 4, 2019
krt4@williams.edu
x3542
Learning & Development Manager
Human Resources
Kevin Thomas
Coming Into Focus
2. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Increasing Focus in 12 Breaths
• 3 breaths: letting go of the past
• 3 breaths: letting go of the future
• 3 breaths: coming into the present moment
• 3 breaths: arriving at the right level of energy, creativity, concentration, etc.
3. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• What’s one tip you can give about staying focused at work?
• What’s one thing you’ve been thinking about doing to stay focused at
work?
• What’s one “time suck” that doesn’t serve you well at work?
4. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Participation / Listening
• No judgement zone
• Accountability for Results
Ground Rules
5. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• You Write the Slide
Characteristics of Overwhelm & Focus
6. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Become aware of a range of options
for increasing focus and productivity
• Experiment with focused work
period followed by short breaks
• Create and share a specific action
plan for how you will apply what you
learn.
Objectives
7. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Developing a Strategy
2. Pomodoro Technique
3. Email Management
4. Energy and Attention Boosters
5. Action Planning
8. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Office Stretches
5 Minute Break 1
9. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Developing a Strategy
2. Pomodoro Technique
3. Email Management
4. Energy and Attention Boosters
5. Action Planning
10. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Strategic Questions
2. Forced Choice Prioritization
3. Urgent/Important Matrix
Setting Priorities
11. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
6 Horizons of Focus
50,000 feet – Purpose, Principle
40,000 feet – Vision
30,000 feet – Goals
20,000 feet – Area of Focus/Responsibility
10,000 feet – Projects
Runway – Next Actions
12. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Understanding the context/situation
• Developing a vision/goal
• Effectively utilizing resources and
team members to accomplish it
• Example: It’s raining, but that
doesn’t have to ruin our picnic.
Let’s move our stuff over to the
gazebo and have lunch there.
What is a Strategy?
13. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Up to 5 questions that help you test
your ideas
• Should relate to critical success
factors in your role
• Should contribute to your boss’s
success
Strategic Questions
14. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Example
• Does it help to strengthen HR’s reputation with directors and senior leaders?
• Does it create or strengthen partnerships inside and outside of Williams?
• Does it help me reach new audiences?
• Does it make managers better at managing?
• Does it help people have difficult conversations?
15. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Your Turn
16. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
6 Horizons of Focus
50,000 feet – Purpose, Principle
40,000 feet – Vision
30,000 feet – Goals
20,000 feet – Area of Focus/Responsibility
10,000 feet – Projects
Runway – Next Actions
17. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Choose 5 projects or initiatives
• Write a subject for each one on an
index card.
• Put them in order of importance
• Write it down
Forced choice with index cards
18. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Online tool for prioritization
19. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Activities
20. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Your Turn
• Using post its, make a list of the main
activities that make up a day or week
• Put them on the urgent/important matrix
• Where are you spending most of your
time?
21. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• KenKen
5 Minute Break 2
22. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Developing a Strategy
2. Pomodoro Technique
3. Email Management
4. Energy and Attention Boosters
5. Action Planning
23. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
6 Horizons of Focus
50,000 feet – Purpose, Principle
40,000 feet – Vision
30,000 feet – Goals
20,000 feet – Area of Focus/Responsibility
10,000 feet – Projects
Runway – Next Actions
24. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Pomodoro Technique
Time management technique designed to:
• Handle interruptions
• Reduce estimation errors
• Improve motivation by improving the content of
work
• Transform time from being an enemy to being an
ally in order to achieve your goals
• Meet deadlines without time pressure
• Reduce the complexity of your goals and the
relative
25. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Attention is a Limited Resource
26. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• If you respected attention as a
limited resource, what would you do
differently?
Attention as a Limited Resource
27. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Lowering the Stakes
Counterproductive Productive
I have to.
I must finish.
This project is so big and important.
I must be perfect.
I don’t have time for fun.
I choose to.
When can I start?
I can take one small step.
I can be perfectly human.
I must enjoy myself.
In Sum: I have to finish something
big and do it perfectly by working
hard for long periods of time without
ever having fun.
In Sum: I choose to start on one
small step, knowing I have plenty of
time for play.
28. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• The brain evolved to deal with
concrete situations.
• For your highest priority activity,
what specifically do you need to do
next?
• Camera check.
Giving the Brain Clear Instructions
29. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Notice what happens when I say:
– “Go to your office and don’t come
out until you finish your report.”
– “Go to your office, turn on your
computer, open a web browser,
and spend 25 minutes starting the
research for your report. Then
get outside and go for a walk
around the block.”
Time-Limited Work Periods
30. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Pomodoro Technique
31. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Focused Work Periods
32. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
4 Criteria For Choosing Actions
Context
Time
Available
Energy
Available
Priority
33. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Eat, Drink, Socialize, etc.
15 Minute Break
34. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Developing a Strategy
2. Pomodoro Technique
3. Email Management
4. Energy and Attention Boosters
5. Action Planning
35. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Email Management
36. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• You Write the Slide
What are the biggest issues you face with email?
37. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Send yourself an email for each
task
• Process email using the GTD
workflow
• Use tags or folders
• Associate emails with tasks,
appointments.
Using email with Getting Things Done Workflow
38. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
GTD Processing System
Part 1 of 2
Is it
Actionable
?
Do it
Get clear
and specific
about the
action
Will it take
<2
minutes?
Archive
No
Yes
Yes
No
39. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
GTD Processing System
Part 2 of 2: Action Needed, >2 min
Delegate it:
1) Label it “waiting on”
2) Forward to the
delegate with
instructions
3) Archive
Does it
need to be
done
ASAP?
1. Add label
“_next”
2. Archive
1. Add Label
“_action”
2. Consider
creating an
event for
when you
will take the
action.
3. Archive
Are you
the best
person to
do it?
YesNo
Yes
No
40. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Email Delegation
• When forwarding a message,
consider changing subject with a
brief description of the action to be
taken and a due date
– “e.g. review draft email
launch message by Friday at
noon.”
– Caution: will separate email
from the rest of the thread
41. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Look at your docket for today:
– Look at the emails in your “_action”
label.
Does anything need to move to _next ?
– Navigate to the “_next” label
– Look at your _waiting on label. Does
anything need follow up today?
Prioritize tasks:
– Do those that require the most
concentration first
– Use focused work periods
– As you finish, remove the “_action” or
“_next” label
After Processing Your Email
42. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Don’t respond to ANY emails immediately
• Close your email during focused work periods
• If something hasn’t been resolved after 2 email volleys,
pick up the phone.
• Don’t send emails between 11pm and 7am
• Remember: every email you send creates more work
and more email.
Other Email Tips
43. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Be prepared to communicate the changes you’re making in
how you handle email:
“I’m trying to get in the habit of reducing the number of times
I check email so that I can concentrate on projects.”
“I use the weekends to recharge so that I’m refreshed on
Monday, and I’m often somewhere where I can’t easily
answer work emails.”
Email expectations management
44. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
• Walk!
5 Minute Break 3
45. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Developing a Strategy
2. Pomodoro Technique
3. Email Management
4. Energy and Attention Boosters
5. Action Planning
46. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Activity Benefit
Exercise Greater energy, increase sense of
agency
Nutrition Increased energy, better mood,
lower stress,
Meditation Increased concentration, lower
stress
Naps Increases productivity and alertness
Walking Boosts creativity
Breaks (brief diversions) Increases task focus
Experience of nature Reduces fatigue, decreases stress
Research-based Energy and Attention Boosters
47. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
5 Minute Break 4 – Puppies & Kittens!
https://www.youtube.com/watch?v=QiCpsIS90F0
48. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
1. Developing a Strategy
2. Pomodoro Technique
3. Email Management
4. Energy and Attention Boosters
5. Action Planning
49. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Action Planning
50. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Instead of trying to suppress an unwanted
behavior, focus on new, desired behaviors
Goal Setting
51. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
WOOP Model
52. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Think of a new productivity habit you’d
like to form.
Complete the WOOP worksheet.
Share your goals.
How will you hold yourselves and each
other accountable?
Your Turn
53. Office of the Registrar, Coming Into Focus
Kevin R.Thomas, Manager,Training & Development · Office of Human Resources · kevin.r.thomas@williams.edu · 413-597-3542
Kevin Thomas, krt4@williams.edu, x3542
Coming Into Focus
• Course Page
Editor's Notes
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People want to be free. They automatically resist intimidation and control.
The brain interprets “Have To” as a message of intimidation and control. The result: Resistance.
The brain interprets “Choose To” as a message of freedom and empowerment. The result: Energy and Motivation.
Read power if choice story 65-66
The brain is not equipped for finishing:
Example: Finish my needs assessment report perfectly before I do anything else.
The brain accepts concrete instructions for starting:
Example: Sit at my desk, gather my notes, open up my needs assessment folder, and open a new Word document.
When we say “this must be perfect”, the brain perceives a threat (“What if it’s not? How could it possibly be?”). The result: fight, flight, or freeze
When we say “Let me just start a very rough draft,” the brain perceives safety and its higher functions are available.
When we say “I must finish before I do anything fun,” the brain hears that pleasure is being withdrawn as a result of this activity. The result: resistance.
When we schedule play and social activities first, the brain knows that pleasure is guaranteed. The result: willingness.
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Combine the breaking of a habit with the making of a new habit.
This is a very effective approach for smokers. If a smoker normally wakes up and lights a cigarette before their feet hit the floor, they will instead head straight to the shower. They will slowing transform their habit and redirect every last one of their triggers to other non-smoking related behaviors.
Who can share a story about a habit you broke by replacing it with a new habit?
Here’s some more good advice from Joyce Meyer…
Focus on the good habit you want to do, not the bad habit you don’t want to do. Overcome the bad with good.
This is so key because it allows you to celebrate your success in forming the new habit, rather than focus on failing to suppress the old habit.