This presentation provides an overview of production and operation management systems. It introduces management, production management, and operation management. The objective of a production management system is to produce goods of the right quality and quantity at the right time and cost. A framework for managing operations includes planning, organizing, controlling, and considering organizational behavior. Key concepts in operation management are efficiency, effectiveness, and value. The objectives of operation management are to provide good customer service and achieve adequate resource utilization. The scope of production and operation management includes facility location, plant layout, product design, production planning and control, quality control, materials management, and maintenance management.