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1. Product Development
Capability Maturity Model
Your Company Name
1

2. Capability Maturity Matrix Outline
Basis of
Mapping KPAs
Internal Structure
of Capability Maturity Matrix
Capability Maturity
Matrix Templates
Limitations
of CMM Models
Defined
Maturity Level
Optimizing
Maturity Level
Quantitatively Managed
Maturity Level
Managed
Maturity Level
Initial
Maturity Level
Characteristics
of CMM
Purpose of
using CMM
Capability Maturity
Matrix Framework
CMM
Summary
Why to use
Capability Maturity Matrix
Timelines for
implementing
Capability Maturity Matrix
2

3. CMM Summary
At the initial level, processes
are disorganized, even chaotic.
Success is likely to depend on
individual efforts
At the defined level, an
organization has developed
its own standard software
process
At the managed level, an
organization monitors & controls
its own processes through data
collection and analysis
At the repeatable level, basic
project management
techniques are established, &
successes could be repeated
At the optimizing level, processes
are constantly being improved
through monitoring feedback from
current processes
3

4. It guides towards repeatable
standard process
Reduces the learning time on how
to get things done
Helps team to save time and also
provides clear view to what
to do & what to expect
Why to Use
Capability
Maturity Matrix
The quality activities gel well with the project
rather than thought of as a separate event
It acts as a commuter between the
project & the team
CMM efforts are always towards
the improvement of the process
4

5. Purpose of Using CMM
A maturity
Model Provides
A place
to start
The benefit of a
community’s
prior experiences
A common
language and a
shared vision
A framework for
prioritizing
actions
A way to define what
improvement means
for your organization
5

6. Characteristics of CMM
Level 1
Initial
Processes
unpredictable, poorly
controlled & reactive
Level 2
Managed
Processes
characterized for
projects and is often
reactive
Level 3
Defined
Processes characterized
for the organization & is
proactive(Projects tailor their
processes from organization’s
standards)
Level 4
Quantitatively
Managed
Processes measured
and controlled
Level 5
Optimizing
Focus on process
improvement
6

7. Capability Maturity Matrix Framework
Managed on the
project level
projects are planned,
performed, measured
and controlled
Managed
02
Unpredictable &
reactive
Work gets completed
but is often delayed and
over budget
Initial
01
Proactive, rather
than reactive
Organization –wide
standards provide
guidance across
projects, programs
and portfolios.
Defined
03
Measured &
controlled
Organization is data-
driven with quantitative
performance
improvements objectives
that are predictable and
align to meet the needs
of internal and external
stakeholders
Quantitatively
Managed
04
Stable &
flexible
Organization is focused
on continues
improvement & is built
to pivot and respond to
opportunity and change
.The organization
stability provides a
platform for agility &
innovation
Optimizing
05
7

8. Initial Maturity Level
The organization usually does not provide a stable environment. Success in these organizations
depends on the competence & people in the organization
At maturity level 1, processes are usually ad hoc & chaotic
Maturity level 1 organizations often produce products & services that work but company has no
standard process for software development.
8

9. Managed Maturity Level
The projects of the organization have ensured that
requirements are managed & that processes are planned
Requirements, processes, work products,
& services are managed
Commitments are established among relevant
stakeholders & are revised as needed
Company has installed
basic software
management processes &
controls
9

10. Defined Maturity Level
Processes are managed more
proactively using an understanding
of the interrelationships of the
process activities
Company has pulled
together a standard set of
processes and controls for
the entire organization
The processes that are performed
across the organization are
consistent except for the differences
allowed by the tailoring guidelines
Processes are well
characterized & understood, and
are described in standards,
procedures, tools, and methods
10

11. Quantitatively Managed Maturity Level
Detailed measures of process
performance are collected and
statistically analyzed
Quantitative objectives for quality
and process performance are
established and used as criteria in
managing processes
Organization has achieved all the
specific goals of the process areas
assigned to maturity levels 2, 3, and
4 and the generic goals assigned to
maturity levels 2 and 3
At maturity level 4 Sub-processes are
selected that significantly contribute
to overall process performance
11

12. Optimizing Maturity Level
Organization has achieved all
the specific goals of the
process areas assigned to
maturity levels 2, 3, 4, and 5
Focuses on continually
improving process performance
through both incremental and
innovative technological
improvements
Processes are continually
improved based on a
quantitative understanding
Optimizing processes that are
agile and innovative depends
on the participation of an
empowered workforce
12

13. Timelines for Implementing Capability Maturity Matrix
For Assessment
Preparation
For Each
New Level
Months
For
Preparation
For
Implementation
3 6 12
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13

14. Some Relevant KPAs
for CMM level 2 are
CM : Configuration Management
REQM : Requirement Management
PMC : Project Monitoring & Control
SAM : Supplier Agreement Management
PPQA : Process & Quality Assurance
PP : Project Planning
Each level in CMM is defined
into key process area or KPA
Each KPA defines a cluster
of related activities
Internal Structure of Capability Maturity Matrix
14

15. Basis of Mapping KPAs
Activities Perform
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Ability to Perform
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Measurement & Analysis
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Commitment to Perform
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Verifying Implementation
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01
02
0304
05
15

16. Limitations of CMM Models
01 02 03 04 05
Doesn’t determines
how a process should
be implemented
Doesn’t explain all
the possibilities of
software process
improvement
Only concentrate on
software related
issues & not business-
related issues
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17. Capability Maturity Matrix Template 1
Optimized
Continuous improvement, zero
patient harm-caused alarms
Arriving
Evidence - Based
Analysis completed, sustained
organizational improvements, scalability
Advancing
Define
Pilot implemented, results
reviewed, metrics refined
Approaching
Managed
Executive governance established,
multidisciplinary, team created, pilot identified
Developing
Initial
Ad hoc unsystematic approach to
alarm management
Beginning
High-Reliability Organizations
17

18. 03
Capability Maturity Matrix Template 2
01
05
02
04
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19. Capability Maturity Matrix Template 3
Maturity
Level
Optimizing
Quantitatively
Managed
DefinedInitial Managed
Result
Quantitative
Management
Continuous
Process
Improvement
Process
Standardization
Heroic
Efforts
Basic Project
Management
Highlight
bottlenecks in
achieving the
Optimum OCD
across the
organization.
Brings visibility in
interdependence
of Time, Cost &
Scope.
Organization
structure-based
views enable
monitoring of
various section-
based teams.
Can be used by
small-scale to
large-scale
companies.
Bird’s-eye view to
get an instant
status round the
clock.
19

20. Capability Maturity Matrix Template 4
Click to select
• Digital marketing
effectiveness not
reviewed
• Online
opportunity not
quantified
• Internal
capabilities not
know/ absent
Initial
• Basic
marketplace
analysis and
Digital SWOT
completed
• Competitor sites
reviewed on an
ad-hoc basis
• Internal
capabilities
reviewed
Managed
✓ This was our
previous answer
• Opportunities to
grow business
quantified
• Competitor
benchmarks
defined
• Internal capability
improvements
identified
Defined
• Regular
capability and
marketplace
reviews
• Regular
performance
reviews, e.g.
weekly, monthly
and 90-day
planning
Qualified
• Real-time alerts
to problems with
capabilities
• Agile approach
based on
continuous review
• Full internal
capability in place
Optimized
20

21. Product Development Capability Maturity Model Icons Slide
21

22. Additional
Slides
22

23. 0
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8
9
10
FY01 FY02 FY03 FY04
InPercentage
Stacked Area-
Clustered Column
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Product 01
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Product 02
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based on data. Just left click on it and select “Edit Data”.
Product 03
23

24. Combo
Chart
0
1
2
3
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5
6
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9
10
0
10
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30
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80
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FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08
GrowthRate(%)
MarketSize(RMB100Million)
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Product 01
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based on data. Just left click on it and select “Edit Data”.
Product 02
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based on data. Just left click on it and select “Edit Data”.
Product 03
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25. Financial
Pound
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Maximum
60%
Dollar
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Medium
55%
Euro
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Minimum
45%
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26. Our
Mission
Mission
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Vision
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27. Name Here
Designation
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Designation
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Our Team
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28. Magnify Glass
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29. Thank
You
Contact Numbers
0123456789
Address
# street number, city, state
Email Address
emailaddress123@gmail.com
29