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UNIVERSIDAD METROPOLITANA
DE CIENCIAS DE LA EDUCACIÓN
FACULTAD DE HISTORIA, GEOGRAFÍA Y LETRAS
DEPARTAMENTO DE INGLÉS

Process Leadership
By Cristián Bravo Galarce
English UMCE 2013
Leadership Research
Process needs

Groups have

Process Dimension

Process
Leadership

i.e.

“Group building and maintenance”

1
Tension Release

a coffee break

Behaviors
a joke

maintain
interpersonal
relations in
the group

Task needs

a bit of humor

They can renew the
group’s energy level
and improve
member satisfaction
Leadership Research
Process needs

Groups have

Process Dimension

i.e.

Leadership
Behaviors
maintain
interpersonal
relations in
the group

“Group building and maintenance”
Several heads
are better than one

Process

2
Gate Keeping

Task needs

Diversity makes
the group communication
very complex
The collective experience
and intelligence
are stronger than
the individual one
But those experiences
and individual insight
are only useful
to the group
if they are shared

For instance:
Coordinating
discussions
in turns to
speak from
two to three
minutes each
so that
ALL
MEMBERS
can air
their views
Leadership Research
Process needs

Groups have

Process Dimension

i.e.

Leadership
Behaviors

interpersonal
relations in
the group

“Group building and maintenance”
Everyone likes
to receive praise

Process

maintain

Task needs

3
Encouraging

We feel good
when someone
recognizes us
for our
contributions
It improves
the morale
of any group
member
and increases
cohesiveness,
satisfaction,
and productivity

As a result,
we can increase
the self-esteem of
all group members
and raise hopes,
confidence, and aspiration
of the group as a whole
Leadership Research
Process needs

Groups have

Process Dimension

i.e.

“Group building and maintenance”
Conflict is a normal,
healthy part of
group interaction

Process
Leadership

Groups can function
effectively in spite of
personality clashes

Behaviors
maintain
interpersonal
relations in

4
Mediating

the group

Task needs

However
mismanaged
conflict can lead to
a general disruption
within the group

Whenever conflict
becomes
person-oriented
rather than
issue-oriented,
it is a particular
appropriate time
for some mediation
and the final solution
is to focus
discussion on issues
rather than
personalities
Summing up
• Both, task and process leadership are essential to the success of
an ongoing small group.
• Therefore, if a comfortable environment is not maintained, the
members tend to focus their attention and energy on their own
dissatisfaction with the group rather than on their assigned task.
• Finally, for a group to be effective, a leader must be available
to guide and control the group. However, leadership
responsibilities can be assumed by anyone in the group if the
group becomes disorganized.
Bibliography:
• Ms. Ingrid Gude Richards delivered text: Chapter 10 Leadership

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Process leadership

  • 1. UNIVERSIDAD METROPOLITANA DE CIENCIAS DE LA EDUCACIÓN FACULTAD DE HISTORIA, GEOGRAFÍA Y LETRAS DEPARTAMENTO DE INGLÉS Process Leadership By Cristián Bravo Galarce English UMCE 2013
  • 2. Leadership Research Process needs Groups have Process Dimension Process Leadership i.e. “Group building and maintenance” 1 Tension Release a coffee break Behaviors a joke maintain interpersonal relations in the group Task needs a bit of humor They can renew the group’s energy level and improve member satisfaction
  • 3. Leadership Research Process needs Groups have Process Dimension i.e. Leadership Behaviors maintain interpersonal relations in the group “Group building and maintenance” Several heads are better than one Process 2 Gate Keeping Task needs Diversity makes the group communication very complex The collective experience and intelligence are stronger than the individual one But those experiences and individual insight are only useful to the group if they are shared For instance: Coordinating discussions in turns to speak from two to three minutes each so that ALL MEMBERS can air their views
  • 4. Leadership Research Process needs Groups have Process Dimension i.e. Leadership Behaviors interpersonal relations in the group “Group building and maintenance” Everyone likes to receive praise Process maintain Task needs 3 Encouraging We feel good when someone recognizes us for our contributions It improves the morale of any group member and increases cohesiveness, satisfaction, and productivity As a result, we can increase the self-esteem of all group members and raise hopes, confidence, and aspiration of the group as a whole
  • 5. Leadership Research Process needs Groups have Process Dimension i.e. “Group building and maintenance” Conflict is a normal, healthy part of group interaction Process Leadership Groups can function effectively in spite of personality clashes Behaviors maintain interpersonal relations in 4 Mediating the group Task needs However mismanaged conflict can lead to a general disruption within the group Whenever conflict becomes person-oriented rather than issue-oriented, it is a particular appropriate time for some mediation and the final solution is to focus discussion on issues rather than personalities
  • 6. Summing up • Both, task and process leadership are essential to the success of an ongoing small group. • Therefore, if a comfortable environment is not maintained, the members tend to focus their attention and energy on their own dissatisfaction with the group rather than on their assigned task. • Finally, for a group to be effective, a leader must be available to guide and control the group. However, leadership responsibilities can be assumed by anyone in the group if the group becomes disorganized.
  • 7. Bibliography: • Ms. Ingrid Gude Richards delivered text: Chapter 10 Leadership