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By G. Flanders-Hinds
Section 10
Objectives (a) & (b)
(a) Factors influencing procedures:
i. Urgency
ii. Cost
iii. Incentives
iv. Availability
(b) Procedures for purchasing
i. Catalogues and price lists
ii. Tenders/inquiries
iii. Quotations
iv. E-commerce
v. Order placement
vi. Shipment/delivery
Urgency - after placing an order it may often
take several days to receive the goods. It is
very important that business organizations
maintain a good relationship with its suppliers,
so that when goods are needed urgently, they
can just phone and fast delivery is agreed to.
In this case, confirmation is sent by fax or
email.
COST – cost is another factors that influences
organization’s decision in purchasing goods.
However there are other factors that must be
considered as well such as, urgency, quality,
reliability, incentives, and availability.
INCENTIVES – Many suppliers offer incentives
to persuade its customers to buy their
products. This may include offering discounts,
giving extended payment periods, free gifts,
and offering extended warranty on items.
AVAILABILITY – it may have instances where
some items may be scarce and costly. If it is
difficult to source a particular item, a
purchasing department might seek to find a
substitute or pay the extra cost.
The Procurement and Inventory
Management office may have set
procedures and guidelines in place to
purchase items needed to carry on the day-
to-day activities of the firm. This includes:
 Obtaining information from suppliers’
catalogues and price lists.
- Requesting tenders or making enquiries
(the purchaser can ask other
businesses for a quotation for goods
and services)
- Requesting quotations from suppliers
- Placing orders with supplier using
standard documents e.g. forms,
contracts.
- Seeking information about shipment and
delivery depending on the type of goods.
- Purchases can check catalogues and
prices when buying goods online via E-
commerce. Many online retail stores
accept payment in the form of credit
cards, debit cards and e-cheques.
Carysforth, C., Neid, M., Maxime, C. & Metz, Y.
(2012). Office Administration for CSEC. A
Caribbean Examination Council Study Guide.
Nelson Thornes.
Finisterre, S., Payne, L., & Reid, J. (2004).
Longman Office Administration for CXC.
Pearson Education Limited.
Trendfield-Newsome, A. & Walker, C. (2011).
Office Administration for CSEC Examinations.
Macmillan Publisher Limited.

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Procedures for purchasing goods and acquiring services

  • 1. By G. Flanders-Hinds Section 10 Objectives (a) & (b)
  • 2. (a) Factors influencing procedures: i. Urgency ii. Cost iii. Incentives iv. Availability
  • 3. (b) Procedures for purchasing i. Catalogues and price lists ii. Tenders/inquiries iii. Quotations iv. E-commerce v. Order placement vi. Shipment/delivery
  • 4.
  • 5. Urgency - after placing an order it may often take several days to receive the goods. It is very important that business organizations maintain a good relationship with its suppliers, so that when goods are needed urgently, they can just phone and fast delivery is agreed to. In this case, confirmation is sent by fax or email.
  • 6. COST – cost is another factors that influences organization’s decision in purchasing goods. However there are other factors that must be considered as well such as, urgency, quality, reliability, incentives, and availability.
  • 7. INCENTIVES – Many suppliers offer incentives to persuade its customers to buy their products. This may include offering discounts, giving extended payment periods, free gifts, and offering extended warranty on items.
  • 8. AVAILABILITY – it may have instances where some items may be scarce and costly. If it is difficult to source a particular item, a purchasing department might seek to find a substitute or pay the extra cost.
  • 9. The Procurement and Inventory Management office may have set procedures and guidelines in place to purchase items needed to carry on the day- to-day activities of the firm. This includes:  Obtaining information from suppliers’ catalogues and price lists.
  • 10. - Requesting tenders or making enquiries (the purchaser can ask other businesses for a quotation for goods and services)
  • 11. - Requesting quotations from suppliers
  • 12. - Placing orders with supplier using standard documents e.g. forms, contracts. - Seeking information about shipment and delivery depending on the type of goods. - Purchases can check catalogues and prices when buying goods online via E- commerce. Many online retail stores accept payment in the form of credit cards, debit cards and e-cheques.
  • 13. Carysforth, C., Neid, M., Maxime, C. & Metz, Y. (2012). Office Administration for CSEC. A Caribbean Examination Council Study Guide. Nelson Thornes. Finisterre, S., Payne, L., & Reid, J. (2004). Longman Office Administration for CXC. Pearson Education Limited. Trendfield-Newsome, A. & Walker, C. (2011). Office Administration for CSEC Examinations. Macmillan Publisher Limited.