The document outlines Giordano's business strategy and operations. It discusses Giordano's mission to make customers "feel good" and "look great" through empowering employees, quality merchandise at affordable prices, and a value-for-money pricing strategy. The document also analyzes Giordano's strengths in skilled labor, inventory management, and quality products, as well as opportunities to expand into new markets and industries. It recommends increasing brand building and retail outlets to strengthen Giordano's position against growing competition.