The document discusses how marketing affects customer value through the value delivery process. It describes the key phases of value delivery as assessing market opportunities and customer needs, choosing target segments and positioning, designing offerings and pricing, distributing products, and communicating value. It also outlines the core business processes that winning companies use to manage relationships with customers, develop new offerings, and acquire and retain customers. These processes help companies efficiently explore new opportunities, create valuable offerings, and deliver value to customers.
How does marketing affects customer value ?Sameer Mathur
"How does marketing affects customer value ?" Helps to capture Value creation, value chain, core business process etc.
MARKETING MANAGEMENT: A SOUTH ASIAN PERSPECTIVE BY-PHILIP KOTLER
(14 EDITION)__ CHAPTER 2[DEVELOPING MARKETING STRATEGIES AND PLANS]
DISCLAIMER
These slides were created by AJEET KUMAR, as part of an internship done under the guidance of Prof. Sameer Mathur (www.IIMInternship.com)
Presentation By: AJEET KUMAR
Based on Kotler-Keller book about Marketing Management; this slides is all about Delivering Value.
The slides contents are:
- DESIGNING & MANAGING INTEGRATED MARKETING CHANNELS
- MANAGING RETAILING, WHOLESALING & LOGISTICS
How does marketing affects customer value ?Sameer Mathur
"How does marketing affects customer value ?" Helps to capture Value creation, value chain, core business process etc.
MARKETING MANAGEMENT: A SOUTH ASIAN PERSPECTIVE BY-PHILIP KOTLER
(14 EDITION)__ CHAPTER 2[DEVELOPING MARKETING STRATEGIES AND PLANS]
DISCLAIMER
These slides were created by AJEET KUMAR, as part of an internship done under the guidance of Prof. Sameer Mathur (www.IIMInternship.com)
Presentation By: AJEET KUMAR
Based on Kotler-Keller book about Marketing Management; this slides is all about Delivering Value.
The slides contents are:
- DESIGNING & MANAGING INTEGRATED MARKETING CHANNELS
- MANAGING RETAILING, WHOLESALING & LOGISTICS
What makes up a marketing intelligence systemSameer Mathur
What makes up a marketing intelligence system
CHAPTER-3, SCANNING THE MARKETING ENVIRONMENT, FORECASTING DEMAND, AND CONDUCTING MARKETING RESEARCH.
KOTLER MARKETING MANAGEMENT
What makes up a marketing intelligence systemSameer Mathur
What makes up a marketing intelligence system
CHAPTER-3, SCANNING THE MARKETING ENVIRONMENT, FORECASTING DEMAND, AND CONDUCTING MARKETING RESEARCH.
KOTLER MARKETING MANAGEMENT
What are useful internal records for such a system Sameer Mathur
."What are useful internal records for such a system ?" is telling about MIS
MARKETING MANAGEMENT: A SOUTH ASIAN PERSPECTIVE BY-PHILIP KOTLER
(14 EDITION)__ CHAPTER 3[SCANNING THE MARKETING ENVIRONMENT, FORECASTING DEMAND, AND CONDUCTING MARKETING RESEARCH]
DISCLAIMER
These slides were created by AJEET KUMAR, as part of an internship done under the guidance of Prof. Sameer Mathur (www.IIMInternship.com)
Presentation By: AJEET KUMAR
How can marketers assess their return on investment of marketing expenditures Sameer Mathur
."How can marketers assess their return on investment of marketing expenditures ?" is all about return on investment.
MARKETING MANAGEMENT: A SOUTH ASIAN PERSPECTIVE BY-PHILIP KOTLER
(14 EDITION)__ CHAPTER 3[SCANNING THE MARKETING ENVIRONMENT, FORECASTING DEMAND, AND CONDUCTING MARKETING RESEARCH]
DISCLAIMER
These slides were created by AJEET KUMAR, as part of an internship done under the guidance of Prof. Sameer Mathur (www.IIMInternship.com)
Presentation By: AJEET KUMAR
How can marketers assess their return on investment of marketing expendituresSameer Mathur
8. HOW CAN MARKETERS ASSESS THEIR RETURN ON INVESTMENT OF MARKETING EXPENDITURES ?
CHAPTER-3, SCANNING THE MARKETING ENVIRONMENT, FORECASTING DEMAND, AND CONDUCTING MARKETING RESEARCH.
KOTLER MARKETING MANAGEMNET
GROW YOUR BUSINESS WITH TOP LEAD GENERATION STRATEGIES.pdfasiyahanif9977
https://nexusbeez.com/
Lead generation plays a vital role in the success of every business, as it entails the process of recognizing and captivating potential customers who have demonstrated an interest in the products or services offered.
Marketing strategy is different from marketing tactics. You have to know where you want to go and you have to know what it looks like when you get there. Market research and analysis plays a vital roll in marketing strategy. The information collected aids in making the correct product, competitive, and pricing decisions while minimizing your risk of expensive incorrect decisions.
this ebook has basic information on how to make money online through cpa marketing . CPA marketing requires little to no skills. it is also something you can use to make extra money online.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
The What, Why & How of 3D and AR in Digital CommercePushON Ltd
Vladimir Mulhem has over 20 years of experience in commercialising cutting edge creative technology across construction, marketing and retail.
Previously the founder and Tech and Innovation Director of Creative Content Works working with the likes of Next, John Lewis and JD Sport, he now helps retailers, brands and agencies solve challenges of applying the emerging technologies 3D, AR, VR and Gen AI to real-world problems.
In this webinar, Vladimir will be covering the following topics:
Applications of 3D and AR in Digital Commerce,
Benefits of 3D and AR,
Tools to create, manage and publish 3D and AR in Digital Commerce.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
2. THE VALUE DELIVERY PROCESS
THE SMART COMPETITOR MUST DESIGN AND DELIVER OFFERINGS FOR WELL
DEFINED TARGET MARKETS.
INSTEAD OF EMPHASIZING MAKING AND SELLING,COMPANIES NOW SEE
THEMSELVES AS A PART OF A VALUE CREATION AND DELIVERY SYSTEM.
3. ASSESSING MARKET OPPORTUNITIES AND CUSTOMER VALUE –ENVIRONMENT
SCANNING AND ASSESSING NEEDS OF THE CUSTOMER.
CHOOSING VALUES- DECISIONS OF SEGMENTING, TARGETING AND
POSITIONING.
DESIGNING VALUES- DECISIONS INVOLVING NEW OFFERINGS, PRODUCT
STRATEGY AND PRICING.
DELIVERING VALUE- DISTRIBUTION AND ACCESS.
COMMUNICATING VALUE- THROUGH INTEGRATING MARKETING
COMMUNICATION.
PHASES OF VALUE DELIVERY PROCESS
4. THE CHAIN VALUE
IT CONSISTS OF THE ACTIVITIES PERFORMED TO DESIGN , PRODUCE, MARKET,
DELIVER AND SUPPORT A PRODUCT.
INBOUND LOGISTICS
OPERATIONS
OUTBOUND LOGISTICS
MARKETING
SERVICE
PRIMARY ACTIVITIES
5. PROCUREMENT
TECHNONOLOGY DEVELOPMENT
HUMAN RESOURCE MANAGEMENT
FIRM INFRASTUCTURE
MANAGERS ESTIMATE COMPETITORS COSTS AND PERFORMANCES AS A BENCHMARK
AGAINST WHICH TO COMPARE THEIR OWN.
SUPPORT ACTIVITIES
6. CORE BUSINESS PROCESSES
THE MARKET SENSING PROCESS- GATHERING INORMATION ABOUTY THE
MARKET.
THE NEW OFFERING REALIZATION PROCESS- RESEARCHING , DEVELOPING A
NEW OFFERING.
THE CUSTOMER ACQUISITION PROCESS- DEFINING TARGET MARKETS AND
PROSPECTING NEW CUSTOMERS.
THE CUSTOMER RELATIONSHIP MANAGEMENT PROCESS- BUILDING DEEPER
UNDERSTANDING AND RELATIONSHIP WITH CUSTOMERS.
THE FULFILLMENT MANAGEMENT PROCESS- RECEIVING AND APPROVING
ORDERS.
WINNING COMPANIES MANAGE CORE BUSINESS PROCESSES THROUGH CROSS-
FUNCTIONAL TEAMS.
7. CORE COMPETENCIES
A C ORE COMPETENCY HAS THREE CHARACTERISTICS
IT IS A SOURCE OF COMPETITIVE ADVANTAGE AND MAKES A SIGNIFICANT
CONTRIBUTION TO PERCEIVED CUSTOMER BENEFITS.
IT HAS APPLICATIONS IN A WIDE VARIETY OF MARKET.
IT IS DIFFICULT FOR COMPETITORS TO IMITATE.
8. A HOLISTIC MARKETING ORIENTATION
AND CUSTOMER VALUE
VALUE EXPLORATION- HOW A COMPANY IDENTIFIES NEW OPPORTUNITIES.
VALUE CREATION – HOW A COMPANY EFFICIENTLY CREATES MORE PROMISING
VALUE OFFERINGS.
VALUE DELIVERY- HOW A COMPANY USES ITS CAPABILITIES AND
INFRASTRUCTURE TO DELIVER THE NEW VALUE OFFERNG EFFICIENTLY.
9. CENTRAL ROLE OF STRATEGIC PLANNING
MARKETERS MUST GIVE PRIORITY TO THE STRATEGIC PLANNING IN THREE KEY
AREAS :
MANAGING A COMPANY’S BUSINESSES AS AN INVESTMENT PORTFOLIO.
ASSESSING EACH BUSINESS’S STRENGTHBY CONSIDERING THE MARKET’S
GROWTH RATE AND THE COMPANY’S POSITION.
ESTABLISHING A STRATEGY.