The Promise of Location Based Marketing
Mobile Marketing Academy Webinar 2013 with YOOSE
Topics Covered:
Relevance is highlighted within location
Geofencing
Geoconquesting
Location-based gaming
Location based SMS
Location based social
Check ins
Ethical concerns for LBM
Best location-based campaigns
The Promise of Location Based Marketing - Mobile Media Academy 2013 - YOOSE
1. THE PROMISE OF LOCATION BASED
MARKETING
“Location-based targeting to a mobile device is the ‘holy grail’ of advertising”
- WPP Chairman Sir Martin Sorrell
YOOSE: The global hyper-local mobile ad network
2. What is Location Based Marketing?
A form of advertising that integrates mobile
advertising with location-based services. The
technology is used to pinpoint consumers location
and provide location- specific advertisements.
YOOSE: The global hyper-local mobile ad network
3. Campaign Example
EA SPORTS - FIFA 14 GAME
Sep – Oct 2013
CAMPAIGN OBJECTIVE
• Target over 400 Premier League, UK-based
Champions League Games & England’s World Cup
Qualifiers
• Rich Media Campaign with dynamic content
• Specific Time targeting
YOOSE: The global hyper-local mobile ad network
4. How Location Data is collected
YOOSE: The global hyper-local mobile ad network
8. #location based gaming
#location based sms
#in-app advertising
#mobile advertising
#mobile couponing
#geo-fencing
#location based-marketing
#SOLOMO
#lbma
YOOSE: The global hyper-local mobile ad network
#real time bidding
#geo-marketing
#hyper-local
#infographics
9. Defining Geo-Fencing
Geo-fencing combines awareness of the user's
current location with awareness of nearby features,
defined as the user's proximity to locations that
may be of interest. To mark a location of interest,
you specify its latitude and longitude. To adjust the
proximity for the location, you add a radius. The
latitude, longitude, and radius define a geofence.
You can have multiple active geofences at one
time.
Developer.Andriod.com
YOOSE: The global hyper-local mobile ad network
10. 1.5mi
Essential for Geo-Fence
• Latitudes and Longitudes ( Lat– Long) of desired location or Area Coverage
• Radius coverage to deliver impression for 1 geo-pin
Benefits for Hyper – Local Advertising
• Reach out to local target audience
• Increase Footfall of Chosen Location(s)
• Real Time Bidding and Optimisation
YOOSE: The global hyper-local mobile ad network
Circular
Polygonal
11. Campaign Example
SENTOSA
MASTERCARD SINGAPORE
JUNE - JULY ‘13
CAMPAIGN OBJECTIVE
• Drive footfalls to participating merchant outlets
during the Great Singapore Sale
• Strengthen Mastercard’s ‘Priceless’ brand theme
• Complement the multi-channel campaign on the
mobile medium
YOOSE: The global hyper-local mobile ad network
13. Defining Geo-Conquesting
To successfully use unmanned drones (or mobile
digital devices) to target unsuspecting civilians
(or shoppers) entering enemy territory (your
competitors’ GeoFenced locations).
Ongridventures.com
YOOSE: The global hyper-local mobile ad network
14. Forms of Geo-Conquesting
Two Forms
• Most popular form – target competitive location
with competitive advertisement
• target behaviors and aim ads at people who
have gone to a certain set of locations in the
past that identify them as good for poaching
YOOSE: The global hyper-local mobile ad network
15. Research and Results
According to local mobile ad platform xAd, almost a third (32%) of
advertisers using the most sophisticated kinds of geotargeting
(usually more granular than ZIP, city or DMA) targeted the location
of their competition in order to drive consumers to engaging with
their alternative in Q2. This was up from 22% of campaign among
so-called “precision geotargeters” in Q1.
Image source: smittysholdings.com
YOOSE: The global hyper-local mobile ad network
17. OutBack Steakhouse Case Study
The Outback Steakhouse is one business that’s experienced considerable
success with geo-conquesting. Recently, the popular restaurant used their
knowledge of their customers and the competition to their advantage. First,
the Outback set up geofences around competing restaurants in the area.
Then their marketing team developed a series of mobile advertisements and
ran them in apps that were popular with their target audience. When
mobile users crossed into the perimeters, the advertisements popped up on
their smartphones. Those who clicked through could make a reservation
with a few taps of the screen.
The results of their recent campaign were impressive. The Outback
locations that employed this geo-conquesting strategy saw an 11% click
through rate on landing page features such as viewing menus and locating
nearby restaurants. They attracted business by getting the attention of
potential customers who may have been on the way to eat at a competitor
location.
See more at:
http://screenwerk.com/2013/08/14/report-geo-conquesting-mobile-ads-deliver-11-conversionlift/
http://www.mediapost.com/publications/article/206738/#axzz2ijB4iFuc
YOOSE: The global hyper-local mobile ad network
18. How to achieve a successful Geo-Conquesting
campaign
• Deep understanding of both your customers’
behavior and your competition
• Well-crafted market research campaign:
§ Footfall and psychographics of target location
§ Best Mobile campaign for smooth user
journey
§ Creative strategies to stay ahead of
competition
YOOSE: The global hyper-local mobile ad network
19. Creative Strategies
1. Test different targeting radiuses: The optimal targeting radius used for geoconquesting will vary by business and industry. As a result, test multiple distances in the
campaigns to determine the appropriate targeting fence for the locations.
2. Use location-aware creative: Location is central to geo-conquesting, so leverage this
unique feature to create the most relevant creative by telling the consumer how near
they are to your locations.
3. Use action-oriented creative: Coupons, promos, new products or limited-time offers
provide an extra incentive for a consumer to choose a brand over it's primary competitor.
4. Make conversion easy: The fewer barriers between a consumer and a business, the
more likely they are to come in the door. As a result, provide one-click access to things
such as phone number, location map or map and driving directions.
5. Track performance past the CTR: Secondary action rates are especially important in
geo-conquesting, as these consumers may need something extra to attract them from
going into a competitor's location. Understanding what they are looking for (directions,
menus, coupons) is key to the success of current and future campaigns.
YOOSE: The global hyper-local mobile ad network
20. Challenges
• Welfare of Gamers/Players on route
• Safety – Walking with phone on a busy street
• Precaution- Anger amongst player could possibly create
fight in real life
• Design Limitation on Google Maps
• Lack of control over the world. Often enough players will
travel to highly dense and competitive areas or
conversely, to the middle of nowhere with nothing to
interact with. As a result, it is much more difficult to
balance gameplay and to define starter zones in these
games than in purely virtual worlds.
YOOSE: The global hyper-local mobile ad network
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• Using Google Maps, you can very easily add basic annotations and
overlays, as its nature is a routing app.You can also, using the
Styled Map Wizard, customize colors, visibility, etc. of a number of map
elements. Beyond these two basic features, you run into a brick wall as
you’re only allowed to access the data using public Google SDKs. Trying
to re-skin the ground using a grass texture? No can do.
• Using OSM, the closest thing to an official provider is CloudMade. The
data is available as both image and vector tiles. The hard part is to get a
renderer up and running to your specifications, but once everything’s
working, you can style things however you like.
YOOSE: The global hyper-local mobile ad network
• Google Places - Well maintained, but more restrictive terms
of use. Did you pick OSM for your map data provider? Too
bad – you can’t display Google places on a non-Google
map. Is your game not free-to-play? Also no good.
• Foursquare – Their data is typically more exhaustive, but
user-generated content is user-generated content.You’ll
occasionally see results like “Awesome Party” and “Two
Girls and a Cat.”
• Factual – Better data quality, but more expensive. Their free
cap is only 10,000 calls per day. With a game that allows
travel away from your current location, you could easily hit
this with a few hundred active users.
23. Examples of Successful Location based games
Global Outbreak
Red Robot Labs
Plague Inc.
Miniclip.com
Sacracy RPG
Enthusia studios
For more LBS games:
http://www.gamezebo.com/location-based-games
http://geosocialgames.com/list-of-gsgs/
YOOSE: The global hyper-local mobile ad network
Parallel Mafia MMORPG
Enthusia studios
24. Example Of Location Based Gaming
A real-world espionage adventure for your iPhone. Take to the streets, guided by GPS and
the voice of your handler to real locations on an undercover mission of hacking, spying,
sabotage and murder. Play it anywhere in the world!
YOOSE: The global hyper-local mobile ad network
26. Example of Company providing Location based
SMS
Anchor Mobile
Compatible with Carriers:
Verizon
AT&T
U.S. Cellular
T-Mobile
How it Works
Step 1 SMS subscriber enters a geo-fencing boundary during a campaign.
Step 2 SMS alerts can be activated and sent directly to their cell phone automatically, based on their
location.
Step 3 Weather alerts, location deals, suggested activities in the area, traffic alerts, and more.
YOOSE: The global hyper-local mobile ad network
27. Statistics for Location Based Marketing SMS
Source: Upstream / YouGov
YOOSE: The global hyper-local mobile ad network
28. Benefits of Location Based Marketing SMS
Customer Interaction: Place your message in your customers
hand when they are in the right location and ideal mind-set to
respond to your offer.
Brand Engagement: Engage with your customers from the point
of awareness to redemption. From the comfort of their mobile
phones, allow your customers to engage with your brand through
interactive competitions, voting opportunities etc.
Targeted & Relevant: Cut through the clutter. Identify and target
your customers only when they are in the location relevant to your
campaign or offering.
YOOSE: The global hyper-local mobile ad network
29. Benefits of Location Based Marketing SMS
Customer Acquisition: Convert prospects to
customers at the touch of a button
Sponsorship: Enhance your sponsorship campaigns by
interacting with your customers when they are at your
event
Measurement: Track your campaign success from
delivery right through to redemption
ROI: Maximize campaign ROI for you or your clients
YOOSE: The global hyper-local mobile ad network
33. Example of SoLoMo Case Study
http://econsultancy.com/sg/blog/11303-eight-great-location-based-mobile-campaigns-from-2012
YOOSE: The global hyper-local mobile ad network
34. Example of SoLoMo Network
SOCIAL NETWORK, MEETS REAL LIFE
http://vimeo.com/77764676
YOOSE: The global hyper-local mobile ad network
36. What you should take note of with Location
Based Marketing(Social)
• A good or bad review on Checkedin basis
• Word of Mouth Marketing spreads faster
• Geo-targeting of desired audience group is not 100%
• “Badge” fatigue
• App Refreshing page turnover time is comparable to
Digital Page click-through time
YOOSE: The global hyper-local mobile ad network
38. Concerns regarding Location Based Marketing
• Privacy & Security Concerns : We are watching you?
• Option to use Push or Pull Approach in Location Based
Marketing
YOOSE: The global hyper-local mobile ad network
39. Key Points to take away
• Location Based Marketing is changing with the tide
• Trend changes, the Technology fundamental concept stays, Market is volatile and
results are based on consumers’ interest
• Focus on Value and Trust as the main 2 pillars
• Customers must understand the value they receive from LBS and sharing their
information
• Value and Results of the Location Based Campaign is defined from your marketing
plan (i.e. loyalty programme integration)
• Customer Acquisition is how you define your geo-targeting
• Own Store Geo-targeting vs. Competitor Store Geo-targeting
• Increase Loyalty Base or Increase New Competitors’ customer base
• Geo- target based on your Customer Behaviour and Business Time
• Time Parting( Certain Time Targeted) vs Whole day Targeting
YOOSE: The global hyper-local mobile ad network
40. Key Points to take away
Performance of Campaign
•
•
Similar to Digital Campaign
•
Results would be based on consumer-initiative and response
•
Align your marketing campaign results to your campaign
•
Matrices of your campaign
•
Based on the footfall of the target area which would be within the geo-fence
YOOSE: The global hyper-local mobile ad network
41. Contact Us
CHRISTIAN GEISSENDOERFER
CEO
YOOSE Pte. Ltd.
30A Duxton Road
Singapore 089494
Mobile +65 8223 7637
christian.geissendoerfer@yoose.com
SINGAPORE - GERMANY - US - INDIA
YOOSE: The global hyper-local mobile ad network