This document discusses how technology is adopted at different rates by different groups. It notes that early adopters will pay full price for new technologies, while later groups like the late majority and laggards will pay less. The document also discusses how to successfully market to different groups to cross the chasm from early adopters to the early majority. Finally, it notes that the company Conscious was able to sell their website and digital marketing services to 10% of UK law firms, representing a success in reaching early adopters in that industry.