Ravinder Kumar is a dedicated hospitality professional currently working at Atlantis the Palm in Dubai. He has over 5 years of experience working in food and beverage roles at various hotels including the Taj Group of Hotels and Crown of the Palm. His core competencies include customer relations, planning, communication, and being a strong team player. He holds a Bachelor's degree in Hotel Management and is proficient in English, Hindi, with basic knowledge of French.

1. RAVINDER KUMAR
Atlantis the Palm
Crescent road
Dubai
Mobile No: +971551782439
E-mail- rvkmr53@gmail.com (PREFERRED METHOD OF CONTACT)
PROFILE
A dedicated professional, enthusiastic and passionate individual who hits the ground running, and who
focus on continuous improvement. Goal oriented professional with plenty of room for advancement,
growth and learning. Outstanding work ethics combined with excellent leadership and customer service
skills.
CORE COMPETENCIES
 Customer relations.
 Planning and communication skills.
 Excellent Team player.
WORK EXPERIENCE
 Working for crown of the Palm , ATLANTIS THE PALM , DUBAI since September 2013
 Worked for TAJ Group of Hotels for two years.
 Was Part of the Pre-opening team at Vivanta by Taj Begumpet, Hyderabad.
 Worked as a team member in All Day Dining.
 Working as a team member at Vivanta by Taj Begumpet,and played an important role in the
smooth opening of Thai Pavilion, the Signature Restaurant for the Taj Group of Hotels.

2. TRANING EXPERIENCE
Organization: Taj Group of Hotels NewDelhi and Park Plaza Sylverton Mussoorie.
Duration : Taj Group of Hotels (07 July 2008 to 21 November 2008)
Park Plaza Sylverton Mussoorie (3 Dec 2008 to 14 Jan 2009)
Training : Worked with Food & Beverages Service Department in a
Number of different outlets (All Day Dining, Bar,Banquets, In Room Dining)
JOB RESPONSIBILITY
 Maintaining the Guest Satisfaction Tracking through Guests Feed Back.
 Maintaining Good Guest relations and rendering service.
 Keeping a track of Inventory on monthly basis.
 Responsible for taking orders and serving food and beverages.
 First line resolution of any issues from guests, understanding their expectations and effectively
dealing with these in a conciliatory and proactive way.
 Greet guests and escort them to appropriate tables.
 Provide knowledge and recommendations to the guest about the food and wine combinations.
 Responsible for maintaining standards as per the company rules and keep up the standards alive
during operations.
 Responsible for maintaining daily reports and inventories.
 In charge of the restaurant wine list, wine chillers and the storage of the same.
EDUCATIONAL QUALIFICATION
 Completed BHM Degree in Hotel management from Lovely professional University, Punjab.
 Completed Industrial training from “TAJ AMBASSADOR”,NEW DELHI in NOV 2008.
 Accomplished 12th
from KENDRIYA VIDYALAYA NEW DELHI In the year 2007.
 Completed 10th
from KENDRIYA VIDYALAYANEW DELHI in the year 2005.
PERSONAL DETAILS
DATE OF BIRTH : 14th
January 1990.
NATIONALITY : Indian
MARITAL STATUS : Single
LANGUAGES KNOWN : English, Hindi and learning Basic French.
HOBBIES : The “www” & Listening to Music
STRENGTHS : Sincerity, Punctuality and Accepting challenges.
I Hereby confirm that the above given information is true to the best ofmy knowledge
Date: Ravinder Kumar