Ashish Shah has over 20 years of experience in IT project management, system and network administration, and infrastructure management. He currently works as the IT Head for the Western India regional office of Expeditors, a global logistics company, where he oversees all IT operations. Shah has a proven track record of managing complex, distributed systems and implementing solutions to achieve organizational goals. He is proficient in various technologies and holds professional certifications in networking, databases, and IT project management.

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ASHISH SHAH
Mobile: +919820651383
E-Mail: ashdip@yahoo.com
Senior level assignments in Project Management / System & Network Administration / Infrastructure
Management with a technology driven organization of repute.
CAREER CONSPECTUS
 A technocrat with 20 years of experience in setting up IT operations entailing Project Management, System &
Network Administration, IT Infrastructure Management.
 Currently associated with US based Fortune 500 MNC called Expeditors at its regional office at Mumbai.
Expeditors is Logistics Company since 1981 with presence of 280+ branches worldwide.
 Managed a very high scalable and distributed system with user base and growing load.
 Successful track record in managing project activities and assessment & reviews for the management.
Implementation of solid support infrastructure, Asset Management, contract management and purchase
functionalities.
 Proficient in management of IT operations with experience in setting up / maintaining networks and networking
infrastructures & contributing in achievement of organisational objectives
SKILL SET
DOMAIN COVERAGE
 IT Strategy & Alignment
 Develop trust-based relationships with IT and business executives
 Manage IT transformation and change programs with an understanding of the implications the new strategy can
have on the day-to-day cross-functional operations of a business
 Help develop innovative fact-based and achievable IT strategies and operating models to enable business
strategies
 IT Performance Management
 IT Portfolio Management, Program Leadership/PMO
 IT Sourcing/Outsourcing/Offshoring
 IT Cost Allocation/Chargeback, IT Cost Reduction
 IT Talent and Resource Management
 IT Governance & Effectiveness
 Overall managing & maintaining I.T. Operations includes System, Network Systems, and Network Equipment &
Devices.
 Maintaining the Network Infrastructure, Data Centre & ISP management
 Support for migration, upgradation and trouble shooting.
 Users training on new products for end users.
 Managing User Accounts, Network Security, Disk Usage, Backup & Recovery, Network Printing, Migration and
Network Troubleshooting.
ADMINSTRATIVE COVERAGE:
 Planning, Budgeting and delivery solutions for the regional I.T. setup.
 Recommend I.T. Purchases (CAPEX) and subsequent Vendor Management on approvals.
 Document control and implement of policy compliance.
 Project Management.
 Driving IT operations to meet annual objectives for Business Process Design and Solution identification.
 Conducting need assessment and preparing IT blueprint for the organization.
 Developing & deploying key execution strategies across businesses.
 Overseeing budgetary cost control and internal infrastructure deployment.
 Managing I.T. support through Ticketing systems
 Coordination with various IT and business Helpdesks for internal / external customer solutions using business
and IT tools.
 Pre and Post Sales Support.
 Training internal / external Customers on Company IT value add tools and providing IT solution.
 Remote I.T. support.
 Team Management.
 Team building including Interview, selection and review performance of I.T. team.
 Strong Vendor management capabilities include selection, develop and monitor vendor.
“Interpreting IT for non-IT........”

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ASHISH SHAH
Mobile: +919820651383
E-Mail: ashdip@yahoo.com
Senior level assignments in Project Management / System & Network Administration / Infrastructure
Management with a technology driven organization of repute.
CAREER SKETCH
Expeditors International (India) Pvt. Ltd. – US based Fortune 500 Company, a leading Logistics company,
spread across 280 locations worldwide. - Aug 2003 till date
 Providing strategy, tools and technology Infrastructure to allow optimal efficiency in support of the company’s
technology maintenance and development efforts at the Corporate and regional level.
 Overseeing the administration of the company’s LAN & WAN, administration and maintenance of the
infrastructure, assisting in the planning and implementation of modifications.
 Building and maintaining vendor relationships and manage the purchase of hardware, software and other IT
supplies, CAPEX sourcing and inventory management.
 Complete technical support in areas of infrastructure and application development, working with IT teams to
implement internal IT Systems, providing support for email systems, systems backups, archiving, information
security, technology upgrades and domain registration.
 Coordination with corporate I.T. team to support IT-related issues and providing business solution in timely
manner. Overseeing all Ticketing helpdesk activities and respond to escalated I.T. issues. Directing towards
customer centric, cost effective infrastructure services team committed to excellence.
Projects wide-ranging:
 Implementation of Electronic documentation system, Implementation of “paperless office” concept.
 Cost saving projects: Implementation of Office Communicator; Electronic Documentation Imaging system; call
rate negotiation, AMC rate negotiations; implementation of RF enabled Barcode Scanning solution; introduction
of Centrex voice solution; Implementation of Audio Video conference systems to reduce travelling expense;
creation of dual display systems to reduce printing expense.
 Negotiations and implementation of hired EPBX system and cost cutting.
 Active participations in designing and implementation of Business Continuity and Disaster Recovery.
 Data backup management that includes disaster recovery support.
 On-time creation / shifting of 7 offices including Regional office meeting 100% ‘Go Live’ timeline.
 Implementation of web-mail solutions.
 Implementation and training users Voice mail implementation.
 Introduction and implementation of dual display monitor system leading to major cost savings.
Achievements, Awards and Recognitions:
 Twice promoted. Previously promoted in Managerial Grade.
 Awarded as ‘All India best IT employee’ for the year 2006 and 2010 & other written appreciations.
 Received on the spot awards for consistent performance in the year 2004 (twice), 2005, 2008 and
2011.
 Received four awards in January 2015 for Total commitment AND Securing 100% in Operational
Process Audit continued from 6 consecutive years.
 IT Level – II Technical certified.
 Restore of business operations by demonstrating Recovery preparedness actions during flood
situation in year 2015.
Savani Transport Pvt. Ltd., Mumbai Assistant Manger E.D.P. Jun’00 –Aug ‘03
(Pioneer in Surface Transport, having more than 80 branches across PAN India)
 Responsible for managing and maintaining I.T. setup for the corporate office.
 Database Administration [Oracle].
 Maintenance of in-house ERP software.
 Conceptualisation and designing of ERP modules.
 Providing end-user trainings, implementation of software and technical support including trouble shooting.
 Conceptualisation and maintenance of company’s website.
 Vendor Management.
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ASHISH SHAH
Mobile: +919820651383
E-Mail: ashdip@yahoo.com
Senior level assignments in Project Management / System & Network Administration / Infrastructure
Management with a technology driven organization of repute.
 Setting up Branch I.T. setups and budget execution.
Indo-Nippon Chemical Co. Pvt. Ltd. E.D. P. Officer Dec’96 –May ’00
(Leading Chemical manufacturing and Exporting Company, having plant at Baroda and Diu.)
 Handling design, maintenance, development and evaluation of infrastructure systems, comprising of 1 IBM
Servers, 15 Desktops & multiple network devices across Gujarat and Maharashtra.
 Support In-house softwares that included y2k upgradations.
 Liaison with systems vendor and provide technical and administrative assistance to the EDP Manager.
 Website maintenance and technical support.
Shree Mahaveer Fin. And Invt.Serv. P. Ltd. Jr. Programmer Jul’95 –Dec ’96
(Leading Financial and Investment consultancy, Mumbai.)
 Assisting EDP officer in software developments and maintenance of In-house software activities.
 System supports like hardware and basic of networking trouble shootings.
 Printer maintenance.
Microway Software Solutions (I) P. Ltd. Jr. Programmer Jul’94 –Jul’95
(Leading Software Solutions and Export Company, Mumbai.)
 It was the foundation period and software development learning process was initiated under the guidance of
Industry gurus.
 Database creation, coding and software designing was deep rooted in this organization.
 Patching and supporting software support was primary focus.
Lessons of humble customer centric approach were taught here.
 Need assessments and solution delivery was learnt.
ASSIGNMENTS:
Period Organisation Position held No. of years
Aug 2003 till
Date
Expeditors International
(India) Pvt. Ltd.
I.T. Head for Western India
Regional office
Associated till
date....
June 2000 to
August 2003
Savani Transport Pvt. Ltd. Asst. Manager E.D.P. 3.25 years
Dec 1996 to May
2000
Indo-Nippon Chemical Co.
Ltd.
EDP Officer 3.5 years
July 1995 to
Dec 1996
Shree Mahaveer Fin. And
Invt.Serv. P. Ltd.
EDP Asst. / Jr. Programmer 1.5 years
July 1994 to
July 1995
Microway Software Solution
(I) P. Ltd.
Jr. Programmer 1 year
SCHOLASTICS
 Bachelor of Commerce, University of Mumbai, India.
 Secured 1st
class in 1st
year while pursuing Masters in Business Administration [MBA] - I.T. specialisation from
Welingkar Education Institute, Mumbai. [ Completion timeline June 2016 ].
PROFESSIONAL CERTIFICATIONS
 Diploma in Computer Application, “Compuvision”, Mumbai, India
 Oracle 7x, “Indo-German Institute”, Mumbai, India
 Trained Cisco Certified Network Associate [CCNA]
 Certified level – II IT professional.
TECHNICAL EXPERTISE
 OS / N/w. Windows and MS-DOS / Novell Netware v.2.x / 3.x / 4.x
 Mailing Lotus Notes 7.x, 6.x & 5x. & Microsoft Outlook.
 Languages Oracle forms 4.5, Visual Basic 6
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4. Page 4 of 4
ASHISH SHAH
Mobile: +919820651383
E-Mail: ashdip@yahoo.com
Senior level assignments in Project Management / System & Network Administration / Infrastructure
Management with a technology driven organization of repute.
 Database Oracle 7x / 8i, M.S. Access, FoxPro and Dbase+++
 Tools Power Builder Data Window (Reports) Crystal Report, Developer 2000; -
Relational Report Writer and Microsoft Office
PERSONAL VITAE
 Gender : Male.
 Marital Status : Married.
 Date of Birth : 22-Sep-1967
 Address : A-3/ 202, Ganga Society, Suchidham Resi. Complex, Gen. A.K. Vaidya Marg,
Filmcity, Dindoshi, Malad (E), Mumbai– 400601, Maharashtra – India.
 Passport : Ready.
“Interpreting IT for non-IT........”