Marc Cadden is an IT project manager with over 20 years of experience successfully managing projects in various industries. He has extensive experience managing teams, projects, budgets, and schedules using tools like MS Project, PlanView, and Agile methodologies. Cadden holds PMP and PMI-ACP certifications and has managed projects ranging from 750 hours to over 2500 hours involving teams of up to 80 members.

1. MARC CADDEN, PMP, PMI-ACP
514 Lexington Boulevard
Carmel, IN 46032
Cell) 317-473-9648
marccadden@indy.rr.com
http://www.linkedin.com/in/marccadden
INFORMATION TECHNOLOGY PROJECT MANAGER
“True IT Professionals Understand the Company’s Business”
With considerable experience in achieving success on a variety of information technology projects with cross-functional teams, I can
apply my experience, skills and business-sense in making measurable, positive impacts. I think of myself more as a ‘duty-driven
coach’ interacting with a team of professionals in achieving success. Senior management views me as one who can get the job done.
PROFESSIONAL EXPERIENCE
CONTRACTOR ROLES: 2009 - PRESENT
INDIANA INTERACTIVE (VIA AMBASSADOR SOLUTIONS), Carmel, Indiana 7/2014-8/2014
Provide contract project management and technical guidance for clients, using waterfall and Agile methodologies as
appropriate for the situation.
• Completed a short-term contract supporting the state contractor for the Indiana State website (IN.gov)
o Involved business analysis and requirements gathering, including security concerns, working directly
with the director to establish a proposed project plan to present to IOT for the overall migration
project.
EXACTTARGET (VIA EXPERIS), Indianapolis, Indiana 2/2014-4/2014
Program Manager – Content Management Products
Provide contract program management for the Experis embedded team at ExactTarget for implementing a cross-channel
digital asset management environment.
• Lead team in enterprise digital asset management initiative.
• Use JIRA and MS Project to track and monitor task activities, then produce reports for management.
• Used Visio, Project, Excel, Word, and PowerPoint for presentations and reporting.
• Used SharePoint for project artifacts and reporting to internal and external stakeholders.
• Able to follow PMI/PMBOK standards while incorporating the new Agile approaches as part of the PMI-ACP.
• Use strong personal skills for team building and performance in a customer-focused environment
• Risk identification, mitigation, and escalation as needed
• Mentor team members as appropriate

2. Marc Cadden
• Managed an Agile applications development team of UI/UX and .NET/XML/C personnel
BCFORWARD (AT HP – INDIANA MEDICAID ACCT), Indianapolis, Indiana 6/2012-5/2013
IT Project Manager – Decision Support System Migration
Provide contract project management and technical guidance for the INXIX Medicaid Account using MS Project within a
PMBOK-based PMO structure.
• Manage the HP migration of the Decision Support Sytem (data warehouse) to the new Indiana EDW data
warehouse; team includes over 25 members from external vendor resources, Indiana state officials from
OMPP, and HP Internal management and staff (base estimate exceeded 2500 hours).
• Lead cross-function teams of internal and external business stakeholders and subject matter experts.
• Manage several smaller projects of <750 hours and teams of up to 10 members.
• Risk management; mentoring as appropriate, using Infrastructure SME experience.
• Managed the HAF Automation (Hospital Assessment Fee) application project using Agile tools and processes
PINNACLE TECHNICAL RESOURCES (AT WELLPOINT), Indianapolis, Indiana 5/2010-10/2014
IT Project Manager – GA/VA Migration
Provide contract project management and technical guidance where appropriate for the Richmond, VA NASCO National
Service Center, including IVR support, using PlanView and MS Project within a PMBOK-based PMO structure.
• Infrastructure services project management; used previous hands-on systems engineer experience
• Led virtual teams of over 80 members in migrating 44 major National accounts into the Richmond, VA
NASCO Service Center, compiling and assessing requirements from business partners, including off-shore
outsource contractors, satisfying PMO documentation, using PlanView, and deliverable requirements.
• Uncovered major gaps in BA requirements that could have derailed the project ($5.5M) and worked
cooperatively with various BA’s and department PM’s in developing a corrective action plan. As a result, the
project concluded successfully and on time.
• Coordinated with voice systems (IVR) to provide user self service, saving thousands of manhours of CSR
involvement, and with IT desktop support for CTI and call routing and timely project deliverables.
NATIONAL GOVERNMENT SERVICES (WELLPOINT) Indianapolis, Indiana 2/2004-6/2009
Infrastructure Services Advisor/Project Manager
Provided project management for the Infrastructure component of the NGD project for CMS (i.e. Medicare), working with a variety of
external contractors and internal departments in a regulated, secure operating environment. Worked directly with components of CMS
on performance and cost-savings projects, employing PMBOK, CMMI, and MS Project.
• Implemented NGD infrastructure Configuration Management project (BladeLogic, Rational Tools) for positive ROI on
>$200K outlay.
• Earned my PMP, as PMP certifications were helpful in CMS bid processes
• Managed project for security event monitoring of Infrastructure using ArcSight (>$100K)
• Coordinated and managed every NGD application software release from 2/04 through 6/09; almost 400 successful
projects.
• Earned CMMI Level 3 SCAMPI appraisal on the Appraisal Team; project manager, SCAMPI Gap Closure.
• Provided CMS with guidance, improving data communications + operating cost-savings of over $1.5M/yr.

3. Marc Cadden
• Initiated and led a series of internal PM roundtables, improving communication of project information.
• Initiated + implemented “Guide for Contractors to the NGD Contract Activation Process” project, resulting in
exceeding CMS contract expectations for NGD deployment with early project deliveries, using iterative techniques for
rolling out deliverables (kaizen and agile concepts).
REXNORD CORPORATION Indianapolis, Indiana 7/1994-1/2004
Lead Infrastructure Systems Engineer
Provided project management expertise following a mixture of TQM and CPG methodologies, and senior leadership in mainframe,
midrange, and desktop computing to deploy and support LAN/WAN applications and systems programming in a team of systems
engineers and business partners. Duties included budget and supervisor activities.
• Managed implementation of the Rexnord continental WAN, saving 10% on telecom costs + improving capabilities.
Led integration of the Rexnord WAN (over 37 sites) and Citrix application into the Invensys global WAN, adding new
sites in North and South America, Europe, and Asia (> 75 team members).
• Provided technical leadership for multi-platform storage management, backup, and disaster recovery.
• Produced fault-tolerant systems, procedures for Operations, cutting downtime and costs.
• Managed projects and business contacts using project management tools such as MS Project and Visio.
• Managed deployment project for over 40 Cisco routers, switches, and firewalls while exceeding the 99.5% availability
threshold during the deployment process.
• Initiated and implemented migration from Tymnet to an Internet web-based customer access system; this application
development project resulted in saving over $50,000/year, and increasing online distributor customers by over 30%,
and resulting sales via network by 50%.
• Provided leadership in implementing lean enterprise into IT (kaizen events), part of an ISO 9001 effort.
• Implemented Supply Chain software (SAM) and worked directly with the Director of Purchasing in tailoring the product
to produce analysis reports to pro-actively support Just-in-Time Lean Enterprise ordering.
• Managed multi-vendor project implementation and on-going programs.
• Managed programs and projects for the department on change management team and disaster recovery team,
including business continuity planning.
OTHER PROFESSIONAL EXPERIENCE
COMMUNITY MUTUAL BLUE CROSS & BLUE SHIELD Cincinnati, Ohio (>10 years)
Lead Systems Programmer (Online Systems) / Advisor (Systems Security)
Supervised and developed 5~9 professional technical staff members in a leading edge environment, while designing, planning, and managing
numerous projects, using TQM. Charged with technical responsibilities for business initiatives with senior executive teams.
• Designed + implemented multi-level security architecture, exceeding board and auditor requirements.
• Managed the deployment of the security architecture, interfacing with directors and vice-presidents from all operational departments, satisfying the
external auditors and board of directors.
• Supervised Online Systems and Systems Security, mentoring staff, and assisting withbudget planning.
• Followed IBM’s SDLC methodology for completing projects.

4. Marc Cadden
• Implemented hotsite disaster recovery plan, with enterprise business continuity plan, and change management (Endeavor).
• Managed mainframe storage capacity, tracking growth and projecting proactive storage expansion.
• Produced training, procedures for the Help Desk, maximizing applications uptime.
• Represented company in a national multi-company consortium for Medicare’s MCCA.
• Coordinated successful consolidation of the Worthington (OH) data center to Cincinnati.
• As CICS and IMS DB/DC Systems Programmer, reduced network traffic by 70% and response time 25%.
• Implemented and tested FEP batch and online programming changes within stringent or sudden government timelines
GOLD CIRCLE STORES (FEDERATED STORES) Columbus, Ohio
Senior Systems Programmer
Installed and optimized IMS DB/DC retail systems covering 50 stores in 6 states.
• Migrated company systems from base IMS DB/DC to enhanced IMSv3, shrinking downtime from 4~5 hours to minutes per outage.
• Designed and configured parallel system to eliminate downtime during seasonal change-over semi-annually.
THE OHIO STATE UNIVERSITY Columbus, Ohio
• Systems Analyst/Senior Programmer and Research Statistical Support, on the faculty of the College of Medicine.
• Pharmacy Technician, Ohio State University Hospitals.
EDUCATION AND PROFESSIONAL ACCREDITATIONS
PMP® Certification #284793
PMI-ACP® Certification #1675658
Cisco certifications – CCENT #CSCO11995111
M.S. in Computer Information Systems, with Honors, University of Phoenix
Awarded CDP by Institute for Certification of Computer Professionals (ICCP)
B.S. Computer & Information Science, The Ohio State University
HARDWARE/SOFTWARE
Mainframe (IBM z/OS), Windows/Intel platforms (HP and Dell server farms, and desktops), Sun Systems,
MVS (z/OS), Windows – Server 2003, Server 2008, XP, Vista – Citrix Metaframe, Solaris, Novell Netware,
COBOL, C++, PL/I, Assembler, IMS DB/DC, CICS, VTAM, NCP, DF/HSM, DMS/OS, PlanView,
Dell SAN, VMware vSphere 4.1, iSCSI, RightFax, , Cisco Networking, BladeLogic, Rational Tools, ArcSight,
CA/Unicenter, Veritas Backup Exec, Endeavor, MVS Utilities, Microsoft SharePoint, JIRA, Trello,
Microsoft Office (Outlook, Word, Excel, PowerPoint, Access, Publisher, Project, Visio),
Project Management Methodologies (RUP, waterfall, PMBOK, SDLC, Agile, Kanban, servant-leadership)
AFFILIATIONS & OTHER RELEVANT EXPERIENCE
Active Member, PMI and PMI Central Indiana Chapter, and MPUG (Microsoft Project)
Participate in triathlons, half- and full- marathons, adult soccer and referee
Exhibiting Artist – The Art Bank in the Mass Ave Art District – Indianapolis

5. Marc Cadden
Gloria Dei Choir – Our Lady of Mount Carmel
National Board of Directors, Soccer Association for Youth; member - USSF National Coaching Committee
National Soccer Coaches Association of America – National Diploma
Central Indiana Chapter of the National Systems Programmers’ Association (NaSPA) – President
Founding member, International RACF Users Group; participant, Vanguard RACF conferences
State Program Manager, Ohio Jaycees
Past President, Gahanna (OH) Jaycees
Association for Computing Machinery (ACM) -- President, OSUACM

6. Marc Cadden
Gloria Dei Choir – Our Lady of Mount Carmel
National Board of Directors, Soccer Association for Youth; member - USSF National Coaching Committee
National Soccer Coaches Association of America – National Diploma
Central Indiana Chapter of the National Systems Programmers’ Association (NaSPA) – President
Founding member, International RACF Users Group; participant, Vanguard RACF conferences
State Program Manager, Ohio Jaycees
Past President, Gahanna (OH) Jaycees
Association for Computing Machinery (ACM) -- President, OSUACM