RAJEEV KUMAR BAJPAI
Mobile: +91-9350811833 ~ E-Mail: rajeevb75@yahoo.com
LinkedIn: in.linkedin.com/in/bajpairajeev1/
Prince -2 Foundation & ITIL Foundation Certified Professional, seeking assignments in IT Infrastructure Management /
Service Operations with an organization of repute
Industry Preference: IT / Telecom ~ Location Preference: Delhi & NCR
SNAPSHOT
A technocrat with over 15 years of rich experience in:
IT Infrastructure Management Project Management Planning & Budgeting
Networking / IT Operations Team Management Stakeholder Management
Vendor Management Service Delivery Business Continuity Planning
 Collaborated with the Senior Management and provided strategic direction on technology initiatives in line with the core
organizational goals and business & profit objectives of the company
 Significant exposure to various IT Management aspects which include IT Budgeting, Cost Management, Strategic
Initiatives, CXO Level Decision Making, IT Change Management, etc.
 Resourceful bigpicturethinker who confidently champions businessobjectives through technical leadership and business
acumen, vendor negotiations and cost saving initiatives
 Logical thinker and strong communicator noted for transforming IT organizations with support to global, enterprise –
wide infrastructures
 Trusted IT Senior Executive recognized as a pivotal leader for ling-horizonsbusinessassessments,integration supportand
delivery of targeted technical improvements
AREAS OF EXPERTISE
 Implementing IT strategies for achievement of organizational goal in terms of revenue and profitability targets
 Facilitating IT software solutions / product development initiatives involving mapping of business requirements and in
depth evaluation of customer feedback to carry out modifications in product attributes
 Handling planning and analysis of entire IT operations along with establishing of short / long term budgets for the
preparation of IT blueprint for the organization
 Effectuating long-term business directions to ensure maximum profitability in line with organizational objectives
 Exploring business potential & clientele to secure profitable busines s volumes
 Mapping client’s requirements, attending / conducting business user meeting, project planning & scheduling providing
them customized business solutions
 Overseeing ITIL Process including Asset Management, Service Level Management, Issues Management, Configuration
Management, Risk Management, Scope Change Management, Communications Management, Release Level
Management, etc.
 Functioning as single point of contact for all technical delivery, scope management & quality related issues
CERTIFICATIONS
 ITIL Foundation
 Prince -2 Foundation
 CCNA (Cisco Certified Network Associate)
 CIC (Certificate in Computing)
 DCNI (D-link Certified Network Integrator)
EMPLOYMENT DETAILS
Since Aug’14 with Adobe systems , Noida as PM – IT Infrastructure
Key Result Areas
 Project Manager for IT Infra setup & end to end delivery of Adobe’s new campus at Noida having budget of 10M$ .
 Vendor co-ordination for Nw, DC & AV setup
 DC Migration
 Smooth user movements
DC build Hot Aisle containment for 60 Racks
Vesda / WLD
Air Purification implementation
Network setup 15000+ Network ports
Next Gen architecture with Nexus 7K &5K
Resilient WAN / LAN Network setup
High-speed 1G Wireless connectivity
Two Mux rooms Setup
Audio Video setup Auditorium 400 users
Polycom setup with VC / Presentation rooms &
Video booths
Others Training rooms
IT Labs
IT Tech Café
CCTV / Security cameras
 Effectively handled end-to-end project delivery for setting up two New Facilities for 2250 & 1865 users as well as T3
Data Center
 Coordination with PMC Engineer to readiness of IT areas
 Coordination with Multiple vendor to fulfill the requirement for IT area like HVAC, Electricity/UPS, Interior Passive
Network, Security Systems , Pre-action
 Get the Purafil units deployment for all IDCS/DC for Air purification
 Coordination for WLD and VESDA system deployment in DC.
 RACK Installation as well as HOT aisle deployment by Rittal India.
 Complete Data center setup active/Passive Infra
 Interacted with vendor for Various activities
o Cabling for 15000 points
o WAP Cabling and WAP deployment
o WAP Survey
o Auditorium Passive infra
o Security Device cabling RFID/Camera etc..
WAN Connectivity
Dec'06 - Sep'13: Tulip Telecom Ltd., Delhi/NCR as Sr. Manager - Infrastructure
Key Result Areas
 Effectively handled end-to-end project delivery for setting up broadband & networking infrastructure for ISPs and
corporate clients
 Looked after new tower deployment involving both active & passive infrastructure
 Involved in preparing delivery schedule as per agreed timelines
 Efficiently managed 3rd party vendors for site deployments
 Led a team of 17 members in managing tower deployment and creating POP
 Liaised with vendor for Tower deployment
o Legal / facility team for site rentals, electricity connections, etc.
o Procurement team for equipment / material delivery
o Other SPs for last mile connectivity
Significant Accomplishments
 Successfully handled POP creation and tower deployment for APDRP UP/UT and Punjab project
 Merit of getting 210 towers deployed in a month
 Instrumental in managing premiumcustomers like Maruti, Valvoline, GreenPly, BSES, Dabur, Amity, HPCL, Havells, LIC, etc.
Sep'04 – Nov'06: Wipro Infotech, Delhi as Sr. Engineer
Key Result Area
 Actively worked with various customers of Wipro in Delhi & NCR region viz. Standard Chartered Bank and HDFC Bank
Significant Accomplishments across Assignments
Mar'06 - Nov'06 Standard Chartered Bank, Delhi as Site Leader
 Led a team of 25 FM engineers to provide IT infra support
 Effectively handled day to day operations as per agreed SLAs and generated weekly reports / dashboards
 Liaised with various vendors (Tata Telecom, Blue Star & Servion) for IVR (Interactive Voice Response System) support
 Interacted vendor to get structured cabling for 200 users in express tower for SCB and relocation of data center
 There are initiative taken for new facilities, expansion & addition of seats in existing facilities.
Sep’04 - Feb'06 HDFC Bank Ltd., New Delhi and Haryana as Site In-Charge - IT Operations
 Efficiently managed a team of 11 FM engineers and rendered IT infra support
 Entrusted with additional responsibility to setup new facility / bank branches,expansions & relocations –N/w feasibility,
coordination for link commissioning, server, N/w, PCs and other IT infra setup
 Accountable for vendor & asset management for timely delivery of IT equipment
 Collaborated with architects, 3rd party vendors, technical teams, administration and other related departments
 Brought cost saving by utilizing existing IT equipment
 Adherence to Customer SLA, getting milestone signoff’s & handover to Operations
 Major Projects Executed:
o MMDS Wireless - 65 Leased Lines & VPN
o Successful Relocation of HDFC Setup from VasantVihar to Rajouri Garden – including network migration of 65 leased
lines and 35 MMDS VPNs
o Commissioned LL and ISDN for 30 new branches
Award Won
 Accredited with Best Site In-charge Award in year
Aug'03 - Aug'04: T&M, Delhi (Channel partner of Wipro) as Network Engineer
Key Result Areas
 Monitored critical IT infrastructure for HDFC bank viz., routers, switches, LL, radio link, V sat and office LAN
 Handled Regional DPC wherein responsiblefor commissioningof new Links for HDFC bank branches in Delhi & NCR region
Oct'01 - Aug'03: iServ India Solutions Pvt. Ltd., Lucknow (Escort Group ISP) as Network Engineer
Key Result Areas
 Established ISP setup in liaison with various departments for local branch
 Supervised local distributors for business development
 Liaised withcentral teamfortechnicalsupportto manageISPsetup and otherSP BSNLfor leased line/ E1/R2s PRI management
 Generated referral business through customer satisfaction and also procured AMC business by maintaininggood quality
in services
Mar'00 - Sep'01: Avadh Internet Pvt. Ltd., Lucknow as Network Engineer
Key Result Areas
 Closely monitored the ISP leased line & ISDN, coordinated with BSNL for new requirement and exiting setup and
maintained continuity of services for the company’s clients
 Extended telephonic and on-site support for maintenance of networks
 Executed cabling and wiring for network while ensuring optimization of resources
Significant Accomplishments across Career:
Established an environment aimed at increasingthe level of employee satisfaction by providing staff with the opportunity to
express his /her opinion,help them handlecriticisms maturely and acceptnegativefeedback in the rightsprit;increased sense
of responsibility among each individual to achieve their targets
 Played a pivotal rolein resolvingthe issuerelated to Network Cablingand L2 Switch atSCB Call Center in Express Building;
appreciated by the IT Manager of SCB for the same
 Successfully coordinated with higher authorities of MTNL in order to get a work order for 34 mbps (Mux) with approx.cost
Rs. 35 Lakhs from ED – MTNL free of cost for Rajouri Garden HDFC Hub in 2005
 Facilitated shifting of 200 users in SCB Express Building
 Received Appreciation Letter from all FMS clients during tenure of Service Assurance in Tulip Telecom
 Received Appreciation award from IT Manager – Adobe for successfully New Campus Project delivery & DC migration.
ACADEMIC DETAILS
 Master of Arts (History) from Lucknow University in 1997
 BA from Lucknow University in 1995
Other Courses
 Diploma in LAN Engineering (CNE) from Computer Maintenance & Services
 Diploma in Computer Programming and Application (DCPA) from TULEC Certificate Course in JAVA from TULEC
PERSONAL DETAILS
Date of Birth: 17th January, 1975
Languages Known: English and Hindi
Address: GF-3/119, Shalimar Garden, Extension - 1, Sahibabad, Ghaziabad, UP

Rajeev Bajpai_resume

  • 1.
    RAJEEV KUMAR BAJPAI Mobile:+91-9350811833 ~ E-Mail: rajeevb75@yahoo.com LinkedIn: in.linkedin.com/in/bajpairajeev1/ Prince -2 Foundation & ITIL Foundation Certified Professional, seeking assignments in IT Infrastructure Management / Service Operations with an organization of repute Industry Preference: IT / Telecom ~ Location Preference: Delhi & NCR SNAPSHOT A technocrat with over 15 years of rich experience in: IT Infrastructure Management Project Management Planning & Budgeting Networking / IT Operations Team Management Stakeholder Management Vendor Management Service Delivery Business Continuity Planning  Collaborated with the Senior Management and provided strategic direction on technology initiatives in line with the core organizational goals and business & profit objectives of the company  Significant exposure to various IT Management aspects which include IT Budgeting, Cost Management, Strategic Initiatives, CXO Level Decision Making, IT Change Management, etc.  Resourceful bigpicturethinker who confidently champions businessobjectives through technical leadership and business acumen, vendor negotiations and cost saving initiatives  Logical thinker and strong communicator noted for transforming IT organizations with support to global, enterprise – wide infrastructures  Trusted IT Senior Executive recognized as a pivotal leader for ling-horizonsbusinessassessments,integration supportand delivery of targeted technical improvements AREAS OF EXPERTISE  Implementing IT strategies for achievement of organizational goal in terms of revenue and profitability targets  Facilitating IT software solutions / product development initiatives involving mapping of business requirements and in depth evaluation of customer feedback to carry out modifications in product attributes  Handling planning and analysis of entire IT operations along with establishing of short / long term budgets for the preparation of IT blueprint for the organization  Effectuating long-term business directions to ensure maximum profitability in line with organizational objectives  Exploring business potential & clientele to secure profitable busines s volumes  Mapping client’s requirements, attending / conducting business user meeting, project planning & scheduling providing them customized business solutions  Overseeing ITIL Process including Asset Management, Service Level Management, Issues Management, Configuration Management, Risk Management, Scope Change Management, Communications Management, Release Level Management, etc.  Functioning as single point of contact for all technical delivery, scope management & quality related issues CERTIFICATIONS  ITIL Foundation  Prince -2 Foundation  CCNA (Cisco Certified Network Associate)  CIC (Certificate in Computing)  DCNI (D-link Certified Network Integrator) EMPLOYMENT DETAILS Since Aug’14 with Adobe systems , Noida as PM – IT Infrastructure Key Result Areas  Project Manager for IT Infra setup & end to end delivery of Adobe’s new campus at Noida having budget of 10M$ .  Vendor co-ordination for Nw, DC & AV setup  DC Migration  Smooth user movements
  • 2.
    DC build HotAisle containment for 60 Racks Vesda / WLD Air Purification implementation Network setup 15000+ Network ports Next Gen architecture with Nexus 7K &5K Resilient WAN / LAN Network setup High-speed 1G Wireless connectivity Two Mux rooms Setup Audio Video setup Auditorium 400 users Polycom setup with VC / Presentation rooms & Video booths Others Training rooms IT Labs IT Tech Café CCTV / Security cameras  Effectively handled end-to-end project delivery for setting up two New Facilities for 2250 & 1865 users as well as T3 Data Center  Coordination with PMC Engineer to readiness of IT areas  Coordination with Multiple vendor to fulfill the requirement for IT area like HVAC, Electricity/UPS, Interior Passive Network, Security Systems , Pre-action  Get the Purafil units deployment for all IDCS/DC for Air purification  Coordination for WLD and VESDA system deployment in DC.  RACK Installation as well as HOT aisle deployment by Rittal India.  Complete Data center setup active/Passive Infra  Interacted with vendor for Various activities o Cabling for 15000 points o WAP Cabling and WAP deployment o WAP Survey o Auditorium Passive infra o Security Device cabling RFID/Camera etc.. WAN Connectivity Dec'06 - Sep'13: Tulip Telecom Ltd., Delhi/NCR as Sr. Manager - Infrastructure Key Result Areas  Effectively handled end-to-end project delivery for setting up broadband & networking infrastructure for ISPs and corporate clients  Looked after new tower deployment involving both active & passive infrastructure  Involved in preparing delivery schedule as per agreed timelines  Efficiently managed 3rd party vendors for site deployments  Led a team of 17 members in managing tower deployment and creating POP  Liaised with vendor for Tower deployment o Legal / facility team for site rentals, electricity connections, etc. o Procurement team for equipment / material delivery o Other SPs for last mile connectivity Significant Accomplishments  Successfully handled POP creation and tower deployment for APDRP UP/UT and Punjab project  Merit of getting 210 towers deployed in a month  Instrumental in managing premiumcustomers like Maruti, Valvoline, GreenPly, BSES, Dabur, Amity, HPCL, Havells, LIC, etc. Sep'04 – Nov'06: Wipro Infotech, Delhi as Sr. Engineer Key Result Area
  • 3.
     Actively workedwith various customers of Wipro in Delhi & NCR region viz. Standard Chartered Bank and HDFC Bank Significant Accomplishments across Assignments Mar'06 - Nov'06 Standard Chartered Bank, Delhi as Site Leader  Led a team of 25 FM engineers to provide IT infra support  Effectively handled day to day operations as per agreed SLAs and generated weekly reports / dashboards  Liaised with various vendors (Tata Telecom, Blue Star & Servion) for IVR (Interactive Voice Response System) support  Interacted vendor to get structured cabling for 200 users in express tower for SCB and relocation of data center  There are initiative taken for new facilities, expansion & addition of seats in existing facilities. Sep’04 - Feb'06 HDFC Bank Ltd., New Delhi and Haryana as Site In-Charge - IT Operations  Efficiently managed a team of 11 FM engineers and rendered IT infra support  Entrusted with additional responsibility to setup new facility / bank branches,expansions & relocations –N/w feasibility, coordination for link commissioning, server, N/w, PCs and other IT infra setup  Accountable for vendor & asset management for timely delivery of IT equipment  Collaborated with architects, 3rd party vendors, technical teams, administration and other related departments  Brought cost saving by utilizing existing IT equipment  Adherence to Customer SLA, getting milestone signoff’s & handover to Operations  Major Projects Executed: o MMDS Wireless - 65 Leased Lines & VPN o Successful Relocation of HDFC Setup from VasantVihar to Rajouri Garden – including network migration of 65 leased lines and 35 MMDS VPNs o Commissioned LL and ISDN for 30 new branches Award Won  Accredited with Best Site In-charge Award in year Aug'03 - Aug'04: T&M, Delhi (Channel partner of Wipro) as Network Engineer Key Result Areas  Monitored critical IT infrastructure for HDFC bank viz., routers, switches, LL, radio link, V sat and office LAN  Handled Regional DPC wherein responsiblefor commissioningof new Links for HDFC bank branches in Delhi & NCR region Oct'01 - Aug'03: iServ India Solutions Pvt. Ltd., Lucknow (Escort Group ISP) as Network Engineer Key Result Areas  Established ISP setup in liaison with various departments for local branch  Supervised local distributors for business development  Liaised withcentral teamfortechnicalsupportto manageISPsetup and otherSP BSNLfor leased line/ E1/R2s PRI management  Generated referral business through customer satisfaction and also procured AMC business by maintaininggood quality in services Mar'00 - Sep'01: Avadh Internet Pvt. Ltd., Lucknow as Network Engineer Key Result Areas  Closely monitored the ISP leased line & ISDN, coordinated with BSNL for new requirement and exiting setup and maintained continuity of services for the company’s clients  Extended telephonic and on-site support for maintenance of networks  Executed cabling and wiring for network while ensuring optimization of resources Significant Accomplishments across Career: Established an environment aimed at increasingthe level of employee satisfaction by providing staff with the opportunity to express his /her opinion,help them handlecriticisms maturely and acceptnegativefeedback in the rightsprit;increased sense of responsibility among each individual to achieve their targets  Played a pivotal rolein resolvingthe issuerelated to Network Cablingand L2 Switch atSCB Call Center in Express Building; appreciated by the IT Manager of SCB for the same  Successfully coordinated with higher authorities of MTNL in order to get a work order for 34 mbps (Mux) with approx.cost Rs. 35 Lakhs from ED – MTNL free of cost for Rajouri Garden HDFC Hub in 2005
  • 4.
     Facilitated shiftingof 200 users in SCB Express Building  Received Appreciation Letter from all FMS clients during tenure of Service Assurance in Tulip Telecom  Received Appreciation award from IT Manager – Adobe for successfully New Campus Project delivery & DC migration. ACADEMIC DETAILS  Master of Arts (History) from Lucknow University in 1997  BA from Lucknow University in 1995 Other Courses  Diploma in LAN Engineering (CNE) from Computer Maintenance & Services  Diploma in Computer Programming and Application (DCPA) from TULEC Certificate Course in JAVA from TULEC PERSONAL DETAILS Date of Birth: 17th January, 1975 Languages Known: English and Hindi Address: GF-3/119, Shalimar Garden, Extension - 1, Sahibabad, Ghaziabad, UP