Chintakunta Prasanth is a Prince2 Practitioner with 16 years of experience in project management, IT infrastructure management, data center operations, and other areas. He is currently a Senior Project Manager at Infosys working on an engagement with Harley Davidson. Previously he held project and program management roles at IBM, Mahindra Satyam, Tata Consultancy Services, and Stock Holding Corporation of India.

1. CHINTAKUNTA PRASANTH
: +91-98499 86775 / +91--40-23510478
: chintakunta07@gmail.com
Achievement-driven professional, seeking challenging assignments in IT Infrastructure
Management/ Data Centre Operations with a growth oriented organization of repute
PROFILE SUMMARY
Prince2 Practitioner with nearly 16 years of experience in:
~ Project Management ~ IT Infrastructure Management ~ Business Analysis
~ Data Centre Operations ~ Migration Management ~ Risk Management
~ Customer Relation Management ~ IT Strategy Planning & Budgeting ~ Vendor Management
~ System Administration ~ Networking Operations ~ Disaster Recovery
 Deft in understanding the company's business processes and information requirements from various levels of personnel
of various functions
 Results oriented professional recognized for taking major initiatives, adapting to rapidly changing
environment/resolving critical issues to ensure bottom line success
 Proven track record of managing processes/ SOPs and streamlining workflow & creating team work environment to
enhance productivity innovatively
 Demonstrated experience in handling ITIL Process & significant exposure of working in Banking & Finance Domain
 An effective communicator with honed interpersonal, analytical and problem solving skills
ORGANIZATIONAL EXPERIENCE
June 2015 Onwards Infosys Ltd as Senior Project Manager
Nov’10 – May 15 IBM India Pvt. Ltd., Hyderabad as Program & Project Manager
Apr’08 – Oct’10 Mahindra Satyam Computers Ltd. as Project Leader – Network Operations Centre
Dec’07 – Apr’08 Satyam Computers Ltd. as Technical Consultant
Aug’06 – Dec’07 Tata Consultancy Services Ltd. as Team Lead
Key Result Areas:
 Analyzing business needs and spearheading initiatives regarding establishment of IT infrastructure including
procurement of hardware and software
 Identifying, recommending, developing, implementing and supporting stable, cost-effective technology solutions.
 Assessing the existing /proposed projects and create an effective management strategy to achieve the targets.
 Estimating total cost, managing deliverables of cross-functional team-members, delivering stable IT solutions,
troubleshooting application infrastructure issues.
 Carrying out analysis of operations along with establishing of short / long term blueprint
 Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures
to maximize customer satisfaction level
 Overseeing operational processes including Asset Management, Service Level Management, Issues Management,
Configuration Management, Risk Management, Scope Change Management, Communications Management
 Documenting processes and preparing test plans according to IT best practices
 Improving operational readiness by enhancing availability of system resources
 Assisting the management in taking the best decision by giving inputs whenever required
 Ensuring application & system compliance with company’s policies in administration of IT infrastructure
 Consolidating operations & process for cost savings and increased efficiency
 Designing & implementing Disaster Recovery & Back Contingency Plan
 Managing multiple complex projects and interacting with clients, vendors & multi-level staff to consistently executive
projects within budget & ahead of schedule
 Ensuring that the initiatives are interoperable, standardized, scalable and secure across various areas of software,
hardware and infrastructure
PREVIOUS EXPERIENCE
Dec’99 – Aug’06 Stock Holding Corporation of India as Senior Executive

2. ACADEMIC DETAILS
2007 Post Graduate Diploma in Business Administration from SCDL Pune
2005 Post Graduate Diploma in Cyber Laws & IPR from Hyderabad Central University, Hyderabad
1997 BE (Mechanical) from Osmania University, Hyderabad
CERTIFICATIONS
 Prince2 Practitioner
 Exin Cloud Foundation Exam
 Exin ITIL V2 & V3 Foundation Exam
 Cisco Certified Network Administrator
TRAININGS
 Check Point Certified Administrator
 CCNP (Routing & Switching)
 Microsoft Project 2003
 CA Spectrum & Ehealth
 Project Management Professional (PMP)
 Six-Sigma Green Belt
 IBM Cloud Computing
KNOWLEDGE PURVIEW
 Cisco Switches, Routers & Juniper Devices
 Troubleshooting & Administration of Network Monitoring Tools such as CA Spectrum, CA Ehealth, Smart Incharge & HP
Open View NNM
 Bluecoat, Surf Control & Web Sense Proxy Administration
 VOIP Configuration using Cisco Devices
 Antivirus Solution ( Trend Micro, Symantec )
 Windows 2008 Server, Workstation in a multi-vendor & complex network environment
 Cisco ASA & Juniper Net Screen Firewall’s
 Red hat Linux & VMware
 Knowledge on IBM AIX (P7 Series) & EMC Storage
 Knowledge of Microsoft Exchange 2007 and Lotus Notes
 Proficient with Microsoft Office technologies including Excel, PowerPoint, Word, and Visio
 Knowledge of RDBMS ( Oracle / IBM DB2)
 Enterprise System Monitoring using tools like IBM TSM
PERSONAL DETAILS
Date of Birth: 15th September, 1974
Residential Address 145, Padma Nabha Nagar, Mehdipatnam, Hyderabad – 500028
LinkedIn Id: Prasanth Chintakunta (chintakunta07@gmail.com)
Languages Known: English, Hindi and Telugu
~ Please refer attached Annexure for Project Details ~

3. ANNEXURE
PROJECTS UNDERTAKEN
At Infosys Ltd
Client: Harley Davidson
Period: Since June 2015
Designation: Senior Project Manager
Description: Infosys is providing End to End services for Leading Motor Company Harley Davidson including
Application Support services & Infrastructure Services
Role:
 Leading a technical teams in the development of systems requirement.
 Maintaining & working understanding of technology across many disciplines.
 Developed and maintained interoperable network and telecommunications systems and ensured network and data
security.
 Analysed & developed efficient, cost-effective network systems solutions
 Handling Global virtual teams including members from Unix, AIX, Wintel, Tech-Admin., VMware, Storage & EUS.
 Administering operational activities and reporting Program/Project progress
 Collaborating with multiple teams to review work flow methods & procedures
 Instrumental in selecting appropriate technologies & operational support approach
 Mentoring support teams for effective functioning
Highlight:
 Steered efforts in consolidating Datacentre’s for Harley Davidson.
At IBM India Pvt. Ltd.:
Title: ECM: IGA
Client: IBM USA
Period: Since Nov’10
Team Size: 100
Designation: Program & Project Manager
Description: IBM has contracts with large enterprise clients in all industry segments and handles BAU and
Projects on IT Infrastructure including hardware, network, server administration for Server
Consolidation and Migration
Role:
 Driven data center consolidation and migration projects on IBM P7 Series
 Leading a technical team in the development of systems requirement for the migration and Decom and Disposal.
 Maintaining & working understanding of technology across many disciplines.
 Managing internal, client and vendor project teams.
 Build and develop the execution plan for the consolidation /migration & Decommission/Disposal
 Efficiently handled Global virtual teams with Matrix Organization including members from Unix, AIX, Wintel, Tech-
Admin., VMware, Storage , EUS and Application Teams
 Coordinated with multiple teams to review work flow methods and procedures.
 Administering operational activities and reporting Program/Project progress
 Collaborating with multiple teams to review work flow methods & procedures
 Instrumental in selecting appropriate technologies & operational support approach
 Successfully handed over closed projects to BAU
 Mentoring support teams for effective functioning
Highlight:
 Steered efforts in consolidating Datacenter’s across the IBM Data Centers across the Globe
At Mahindra Satyam Computers Ltd.:
Title: NOC-RIM
Client: Thomson Reuters
Period: Apr’08 – Oct’10
Designation: Project Leader - Network Operations Centre
Team Size: 40
Role:

4.  Drove root cause analysis investigations.
 Administered vendor relationships, carried out vendor SQR (Service Quality Reviews) and provided adequate feedback
to the stakeholders
 Managed & coordinated critical escalation process
 Designed & defined processes, procedures & escalation lists
 Planned & responded major service outages
 Created reports for NOC performance, network availability, HW, SW fault, etc.
 Resolved various incidents (Unix, MQ & Networking) as per the defined process
 Handled incident by using various monitoring tools
 Collaborated with various teams to ensure up-to-date & accurate monitoring on all systems and influenced the process
development to assure consistent & repeatable results
Highlight:
 Steered efforts in establishing a strong service delivery from NOC team which support Thomson Reuters Datacenter
At Tata Consultancy Services Ltd:
Title: NOC-RIM
Client: Northern Trust Bank Chicago USA
Period: Aug’06 – Dec’07
Designation: Team Lead
Team Size: 40
Role:
 Monitored error, logging and generation of performance & availability reports
 Carried out incident management tasks/daily monitoring, status reporting and fixed when possible including change
management tasks for remote connectivity
 Performed support tasks including incidents handling and change management related to performance and availability
& device failures
 Efficiently handled configuration changes on Cisco Devices.
 Ensured & verified successful completion of automated changes / updates
 Guaranteed that all impacted components were operating within acceptable parameters
 Offered technical assistance for OS/IOS upgrade
 Conducted analysis of technical issues and formulated structural models to solve the problem
Highlight:
 Established a strong service delivery from NOC team
At Stock Holding Corporation of India:
Title: SHCILNET
Client: Stock Holding Corporation of India
Period: Dec’99 – Aug’06
Designation: Senior Executive
Team Size: 8
Role:
 Planned, executed & rolled out enterprise network of over 130+ locations by implementation of EIGRP, RIP & Static
Routes on 3600, 2600 & 1700 Series Routers with redundancy at each level by using ISDN & VSAT as secondary links
 Involved in maintenance & troubleshooting of:
o Campus LAN network with Gigabit fiber backbone consisting of 3com super stack 9000, 3800 & 1100 switches
o Point-Point Links / ISDN Links by constant monitoring and using tools likeHP Open View (Network Node Manager)
 Configuration and administration of CISCO WAP 1200 series
 Executed VOIP using Cisco ENM/FXO/FXS cards in leased circuits
 Played a key role in:
o Measurement & analysis of traffic volumes
o Implementation of QOS for voice
o Design, deployment & maintenance of web sense URL filtering mechanism on Windows Servers & Trend Micro Anti-
Virus Solution for corporate network on Windows Server as part of security setup at SHCIL
 Created & maintained documentation life cycleon technical maintenance and handled installation of the network
Highlights:
 Steered efforts in establishing a strong Datacenter for SHCIL
 Instrumental in devising a strategy for Business Contingency Plans
 Implementation of BCP & DR Center for SHCIL