This curriculum vitae summarizes the qualifications and experience of Pradeep Lamba. He has over 5 years of experience in IT support roles. He is currently working as an Engineer - IT Support at Redhulks Management Services Pvt. Ltd. earning an annual salary of Rs. 2,40,000. His technical qualifications include certifications such as MCSE 2012 R2 and ITIL v3. He has experience supporting Windows operating systems, software like MS Office, and networking skills including LAN/WAN design.

1. CURRICULUM VITAE
PRADEEP LAMBA
#415, St. No. 2, Shankar Marg,
Mandawali, Delhi - 110092
Phone No: (M) +91-9540747806, +91-9971513307
Email ID: pradeeplamba1000@gmail.com
CAREER OBJECTIVE
To achieve a better stage of my working strategy in an organization and to satisfy of my working capacity
in working time. I believe in work hard with good command.
TECHNICAL QUALIFICATION
 Microsoft Certified Systems Expert (MCSE 2012 R2) from IIHT
 Microsoft Certified Systems Engineer (MCSE 2003) from IIHT
 Information & Technology Infrastructure Library (ITIL v3 ID: SR6438850)
 N+ (Network Basics: Installation & Basic Knowledge of Networking
 A+ (Hardware: Assembling & Maintenance of computer)
OPERATING SYSTEM & SOFTWARES
 Client: Windows XP / 7 / 8 / 8.1
 Email: MS Outlook & Office365
 Desktop/End User Software: MS Office 2003 / 2007 / 2010 / 2013
 Design Software: MS-Visio 2003 / 2007
 Design and Architecture: LAN/WAN, Ethernet, Fiber Optics.
 Passive Products: AMP Tyco, Belden, Systimax, Panduit etc.
OTHER SKILLS
 Leading the team of Technical Professionals during the development stages.
 Designing, implementing and supporting networks.
 Installation and configuration of Operating System.
 Troubleshoot problems of System & Network.
 Confident & Good Communication Skill.
EDUCATIONAL QUALIFICATION
Course Year Board/University
B. Com (P) 2007 Delhi University
XIIth (Comm.) 2003 C.B.S.E Delhi Board
Xth 2001 C.B.S.E Delhi Board

2. PROFESSIONAL EXPERIENCE
REDHULKS MANAGEMENT SERVICES PVT. LTD. as “Engineer – IT Support” from June ‘13 to till
now.
 Attending the calls allocated by helpdesk and daily update to the helpdesk on the same
and adheres to the support process.
 Work for smooth running of all ICT systems, including Anti-virus, Print Services and Email
Provision. Analyze and isolate ICT issues.
 Scheduled installations, upgrades and maintenance
 Managed Windows users, workstations, accounts and network devices.
 Maintained software database, tracked each system's installed licensed software and added to
database. Also managed Asset Management Program.
 Communicate effectively with all vendors of the IT support team, projects team, and internal
clients regarding IT issues.
REAL SOFT (INTL.) PVT. LTD. as Engineer – Technical Support from May ‘12 to May ‘13.
Working site: NTPC Limited, Noida
 Attending the calls allocated by helpdesk and daily update to the helpdesk on the same
and adheres to the support process.
 Administration & management of various network issues remotely or manually visit the problem
area.
 Handling Back-up of switches & routers, making the report of all active devices.
 Actively handled distributed services involving surveying the client site for the installation of the
following: Passive and active devices, after installation, configuring and hardening.
 Communicate effectively with all members of the IT support team, projects team, and internal
customers from the business processes.
 Manage & handle all Inward & Outward IT Inventory Stock in organized manner.
PERSONAL DETAILS
Father’s Name : Late. R. C. Lamba
Date of Birth : 11th
March, 1986
Language(s) known : Hindi & English
Marital Status : Married
Current CTC : 2, 40,000/- per annum
Expected Salary : Negotiable
I hereby certified that these information furnished above is true to the best of my knowledge and belief.
Place: Delhi _____________________

3. Date: ___/___/_____ (Pradeep Lamba)