Rijin is a system and technical support professional seeking a position to utilize his skills. He has over 3 years of experience in roles like system administration, virtual desktop infrastructure management, and desktop support. His technical skills include installation and configuration of VMware, Windows servers, Linux servers, and networking services like Active Directory and DHCP. He holds an M.Sc degree and professional training in desktop support.

1. RIJIN.K
Mobile: +91-8792128507
:rijin.k1992@gmail.com
EMPLOYMENT OBJECTIVE
To obtain a position that will allow me to utilize my System and networking and organizational
skills to better the company and my personal skill set.
PROFILE
System and Technical support professional with good experience in System administration,
installation, configuration, maintenance, and end user system support for hardware and Software.
Ability to Communicate comfortably at all levels, thereby ensuring good teamwork. Capable of making
significant contribution to the Profitability of any employer.
EXPERIENCE :
Company Name : HCL Technologies
Period : Nov- 2014 to Till Date
Designation : Engineer.
• User account management in AD (Creation, Access allocation, Password resetunlock, deletion etc.)
• Virtual desktop Infra management (Creation of new VDI, templates, clones, allocation to users,
resource allocation etc.).
• Infrastructure allocation and vender management.
• FMS work monitoring and report building.
• Monitoring and maintenance of Server (File server, Iscsi SAN, HPDM, Printer server and DHCP)
• 1st
level escalation point.
• Responsible for Migration of windows 2003 servers to windows 2012 servers, Physical to Virtual
machine conversion using vCenter server 5.
• Working based up on remedy, HPSM 4.6 tools.
EXPERIENCE :
Company Name : Cognizant Technology solution (Payroll of PCS Technology)
Period : Jun 2013 to Oct 2014
Designation : Desktop support Engineer.
Role:
• Handling the Academy section as IT support.
• Coordinating with external trainers to set up the Lab environment for the High end Training
programs.
• Installations of Various Operating systems.
• Installation and basic configuration of various Databases such as Oracle 10g, Informatica,
Datastage, SAS Application, IBM Websphear software, vCenter server etc.
• Installing and configuring of virtual images in Hyper V and VMware workstation.
• Attending the software and hardware issues based on priority through ticketing tool (Remedy).
• Remote Desktop support for client machines through Dam ware, MSTSC and live meeting.

2. • Installing and configuring System Center Configuration Management (SCCM)
• Coordinating with trainer and understating the requirement and implementing the setup and
providing technical support.
• Creating new domain and user creation for training purpose.
EXPERIENCE:
Company Name : Value Point Systems Pvt Ltd, Bangalore
Period : October 2012 to May 2013.
Designation : Technical Support Executive.
Role:
• Installation and troubleshooting of Operating systems like Windows 2008 /win 7 Professional.
• Configuration of Local and Network Printers on workstations.
• Configuration and troubleshooting of Outlook Email clients and other desktop related issues using
Remote Desktop software.
• Installation of Antivirus such as MacAfee with periodic updates.
• Backing up user’s data and profiles.
• Trouble Shooting Hardware Problems and Network related issues.
• Establishing LAN connection and troubleshooting LAN issues.
• Installation and configuration of MS Office, Service Packs, and other third party software.
• Periodically Check the systems for updating the antivirus, patches
TECHNICAL SKILLS:
System Skills:
 Knowledge in installation and configuration of VM ware work station, Exsi sever management,
vCenter server.
 HPDM server management for deployment.
 Installation and configuration of iSCSI in 2012 server/2008 R2(3rd
party).
 Installation, Configuration and Maintenance of Windows XP/7 / 2K8 / 2K8 r2 Servers.
 Installation of SUSE Enterprise server(Linux servers)
 Users desk side support through resolving end-user difficulties with: accessing email, accessing
shared drives on the Network, account Login/Lockout, Printing problems, Internet and Intranet
connectivity troubles, etc
 Working in Desktop support (Level 1), attending to user problems and troubleshooting through phone
and email.
 Installation and Configuration of AD,ADC, DHCP, DNS Services.
 Installation and Configuration of WDS, FTP, VPN, DFS Services.
 Installation of Desktop and Server Windows Operating Systems
 Installation and Configuration of Network Printers and FTP.ssss
PROFESSIONAL TRAINING :
Completed “MCITP” Training Program, Taken training as a Desktop Support
Engineer(Trainee) for 5 months.

3. Education
COURSE INSTITUTION BOARD/UNIVERSITY % OF
MARKS
B.Sc.
(Electronics)
College Of
Applied Science
Kuthuparamba ,
Kannur
Kannur University
64.5%
Higher Secondary
P.R Memorial
Higher
Secondary
School, Panur
Board of Higher Secondary
Education 71%
S.S.L.C
Rajeev Gandhi
Memorial High
School, Mokeri
Board of Secondary
Education 85%
Strength
• Good Planning and Monitoring Skills
• Comprehensive problem solving abilities
• Self-Motivated and Enthusiastic
• Team facilitator
Personal Information
Father’s Name : Rajeevan.K
Sex : Male
Age : 23
Date of Birth : 12 May, 1992
Nationality : Indian
Marital status : Single
Present Address : 2/1 Gopalan mansion, room no 6, 8th main
1st cross, SBM colony near Mathikere Flyover
Mathikere 560054
Permanent Address : Keloth house, Nidumbrum
P.O Chokli, Thalassery, Kannur, Pin: 670672
Declaration:
I here by declare the particulars furnished above are true to the best of my
knowledge.
Date:
Place: Bangalore (RIJIN.K)