Chandan Kumar is seeking a position that offers challenging work and opportunities for continuous learning and development. He has over 5 years of experience in technical support roles. His skills include managing antivirus software, resolving desktop and network issues, installing and configuring operating systems, and providing remote technical support. He currently works as a Technical Support Executive at Jaipuria Institute of Management, where his responsibilities include supporting IT hardware, software, faculty, and students. Chandan holds a B.A. degree and diploma in computer hardware and networking. He is proficient in English, Hindi, and Bhojpuri.

1. CURRICULUM-VITAE
CHANDAN KUMAR
A-476, G.D.Colony,
Mayur Vihar PH-III,Delhi-96
Chandanexcellent99@gmail.com
Mob:-09818630602
Career Objective:
To work with an organization that offers responsible, challenging and creative work
profile in addition to conducive work culture and continuous learning environment
where my knowledge and technical expertise can be utilized for the development of
organization as well as my personal and professional development.
Working Experience:
 Presently I am working as a Technical Support Executive (IT) at Jaipuria
Institute of Management, Noida Since 2014.
 I have 3years experience as a Technical Support Engineer (Desktop Support IT)
(April 2011 to April 2014) at JMD Computer Services in New Delhi.
 I have 8th
months experience as a Desktop Support (IT) From May 2014 to Dec
2014 with LinkQuest Telecom Ltd. for HCL & NTPC Noida Client Side.
Technical Skill:
 Managing and Configuring of Microsoft Outlook & Outlook express.
 Managing Trendmicro, Notion, MSE, Symentec Antivirus on client systems
 Managing E-helpline Software for users’ complaints.
 Installation, configuration and troubleshooting of Local Printer & Network printer.
 Resolved Desktop related Issues & Vendor Management.
 Provide Remote Support for the user with the help of Remote Desktop, IBM Tivoli,
Windows Netmeeting, Team Viewer Ammyy etc.
 Managing BMC Remedy Software for Incident Ticket Status, Call status.
 Co-ordination with all Vendors to resolve Hardware related issues.
 Providing support for all Desktop related issues like System installation, OS
Installation & configuration of LAN.
 Trouble shooting the networking related problems & Troubleshooting & maintenance of PCs.
 Installation of Operating Systems Win XP, Win Vista, Win7, Win 2000, Win 2003, Win
2008 & Win 2008 R2 & Installation of device drivers & hardware components.
NETWORK SKILL:
 Support for IT – Hardware, Software as well as staff and Faculties.
 Handling Auditorium Activities, Studio Master Professional.
 Managed All classrooms - IT Equipment’s, Projectors (Benq, Panasonic) etc.
 Technical Support External vendors for outsourcing exams
 Support & Monitoring of Lab activities.
 Handling the Student Laptop Wifi & resolve their problem.

2.  Handling Video Conferences devices,Photography& Video Recording
during college events.
Typing Knowledge:
 English Typing : 50 w.p.m.
 Numeric : 50 w.p.m.
Educational Qualification:
 Graduation (B.A.) from V.B.S. Purvanchal University, Jaunpur in 2008.
 I have Completed 16th
months Diploma Computer Hardware Networking
(MCSE) up to Chip Level from A-set Research Pvt. Ltd. Karol Bagh New
Delhi.
Strength:
 Ability and willingness to acquire knowledge about Latest Technologies.
 Can work in team or alone. But preferable in Team.
Personal Details
Father’s Name
Date of Birth
Sh. Sudhakar Prasad
01-07-1985
Marital Status Single.
Home City U.P.
Nationality
Languages Known
Indian
English & Hindi & Bhojpuri
Hobbies Playing Cricket
Declaration:
I hereby declare that whatever furnished above is true & correct to the best of my
knowledge and belief.
Date: / /
Place: (Signature)