This document provides an overview of qualitative research. It defines qualitative research as a systematic investigation that collects data in the form of words or pictures rather than numbers. Qualitative research aims to understand people's experiences and the meanings they attribute to them. It is an emergent process where the design develops during data collection. Some key characteristics discussed include a focus on context and meaning, natural settings, humans as the research instrument, and descriptive data. Common qualitative methods mentioned are participant observation, interviews, and focus groups.