helpful, supportive, enabling, collaborative,amplify others ideas, build on ideas, implementSafe spectator Curious explorerBeliefFeelingIdentityHabit19www.catalystconsulting.co.za8UPWHAT BELIEFS WOULD HELP YOU BE MORE CREATIVE?Follower IdeatorBeliefFeelingIdentityHabit- I need to fit in and follow the crowd- My ideas are silly or won’t work- I’m not creative- I don’t have a creative bone in my body- I need to play it safe- Let’s explore new possibilities- There
Personality, Leadership, and Emotional Intelligence: Strategies and Assessments
Similar to helpful, supportive, enabling, collaborative,amplify others ideas, build on ideas, implementSafe spectator Curious explorerBeliefFeelingIdentityHabit19www.catalystconsulting.co.za8UPWHAT BELIEFS WOULD HELP YOU BE MORE CREATIVE?Follower IdeatorBeliefFeelingIdentityHabit- I need to fit in and follow the crowd- My ideas are silly or won’t work- I’m not creative- I don’t have a creative bone in my body- I need to play it safe- Let’s explore new possibilities- There
CRITICAL THINKING T O O L S FOR T A K I N G C H A R G E .docxfaithxdunce63732
Similar to helpful, supportive, enabling, collaborative,amplify others ideas, build on ideas, implementSafe spectator Curious explorerBeliefFeelingIdentityHabit19www.catalystconsulting.co.za8UPWHAT BELIEFS WOULD HELP YOU BE MORE CREATIVE?Follower IdeatorBeliefFeelingIdentityHabit- I need to fit in and follow the crowd- My ideas are silly or won’t work- I’m not creative- I don’t have a creative bone in my body- I need to play it safe- Let’s explore new possibilities- There (20)
helpful, supportive, enabling, collaborative,amplify others ideas, build on ideas, implementSafe spectator Curious explorerBeliefFeelingIdentityHabit19www.catalystconsulting.co.za8UPWHAT BELIEFS WOULD HELP YOU BE MORE CREATIVE?Follower IdeatorBeliefFeelingIdentityHabit- I need to fit in and follow the crowd- My ideas are silly or won’t work- I’m not creative- I don’t have a creative bone in my body- I need to play it safe- Let’s explore new possibilities- There
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FUTURE TRENDS - WHAT DO YOU KNOW?
Note down some examples of these that you have read about or been exposed to.
What is the impact on the world of work and the skills we need to navigate this emerging world?
Share with the group – chat or voice.
Artificial
Intelligence
Autonomous
technology
Extended
Reality
Internet of
Things
Next Gen Mobile
Connectivity
Big Data & Data
Science
Quantum
Computing
Fintech /
Digital Money
Sensor
Technology
Robotics
Distributed
Legers
/ Blockchain
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WHAT HAS CHANGED IN YOUR WORLD?
Identify something that has changed in your outer world e.g. work, company, industry, family,
relationships, income.
What MORE do you imagine is going to be changing because of further disruption?
How are YOU responding and reacting to what is happening around you?
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SKILLS OF THE FUTURE
Digital
Tech trends, digital savvy, eco-
system, remote work, tech & data
concepts & processes, data
analytics & visualisation, AI,
security
Cognitive
Critical thinking, problem solving,
creativity, innovation, scenario
planning, complexity thinking,
project management
Social
Relationship skills, leading,
influencing, remote teaming,
engagement collaboration,
customer connection, conflict
management
Resilience
Self-awareness, confidence,
growth mindset, adaptability,
focus, effectiveness, stress &
energy management, mental
wellbeing
Are you, your team and your organisation … RELEVANT, RESILIENT AND READY for the future?
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CRITICAL CAPABILITIES - WHAT IF?
QUICK POLL
From safe spectator…
To curious explorer
CURIOUS
From cautious dreamer…
To possibility connector
CREATIVE
From anxious controller…
To courageous adventurer
COURAGEOUS
From distracted operator …
To wise discerner
CONSCIOUS
From passive resistor…
To maze navigator
CHANGE NAVIGATOR
From default thinker…
To meaning maker
CRITICAL THINKER
From status consumer…
To community builder
CONTRIBUTOR
From independent competitor…
To trust cultivator
COLLABORATOR
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Intention &
Attention
Coherence
Imagination
LET’S PRACTICE
Repetition
Refractory Period
Metacognition
Choose an intention
for you in your future
– how you would like
to be, feel and do
Imagine yourself in
the future – being,
feeling and doing
exactly as you’d like
Use all senses
Now imagine a
possible challenge that
throws you into a
negative emotional
state – how do you
typically react?
How would you like to?
Practice being calm
and managing your
internal and external
reactions - you will
say, do or be
differently
Practice breathing
through your heart
and aligning mind and
body (emotions)
Repeat these new
responses until they
become hard-wired
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BRINGING BACK CHOICE
Belief
I believe …
E.g. I am afraid, I can’t do it, I can’t
change
E.g. I am brave, I am not afraid
to fail, my actions create my
reality
Feeling
I feel …
E.g. I feel anxious, worried, a
failure, weak
E.g. I feel optimistic, confident,
strong
Habit
I act ….
E.g. I keep procrastinating; I
worry what others think of
me
E.g. I embrace learning, and
change, I try new things
Identity
I am ….
E.g. I am AN ANXIOUS
CONTROLLER
E.g. I am a A COURAGEOUS
ADVENTURER
Automatic
vs Choice
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THE CHARACTERS OF CHOICE
CHOICE
FROM…
SELF-SABOTEUR
TO…
SELF-MASTER
In the moment | Spontaneous | Reactive Aware | Disciplined | Responsive
Identities:
• In the moment: in the moment, less aware of their
thinking, emotional state or impact on others, less
observant
• Spontaneous: speak or acts without many filters,
shows emotions, easily distracted from intentions
or goals
• Reactive: reacts to people or triggers, easily
flustered or upset, sees him/herself as a victim of
circumstance
• Beliefs:
• I can’t help how I think, feel, act
• I have no control - life just happens to me
• I expect other people to make my life easier or
better
Identities:
• Aware: aware of their thinking, emotional state and
impact on others, observant
• Disciplined: manages emotions, consciously
chooses words and actions and stays focused on
intentions and goals
• Responsive: thoughtful, calm responses to people
or triggers, accepts life’s circumstances and lessons
• Beliefs:
• I choose my thoughts, feelings, actions
• I create my reality through my choices
• I am the change I want to see in the world
Exercising choice requires being
constantly aware and conscious of
own thoughts, feelings and
behaviour and their impact on
others. It requires the ability to
stay calm and choose appropriate
actions toward ones purpose and
goals.
Habits of the Self-Master:
Mindfulness, robot technique,
expanding options, shifting state
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GETTING IN THE MOOD
Replicate the image of 20 Circles
on a page
Turn as many of the blank circles
as possible into recognizable
objects in 5 minutes.
And…Go!
12
Meet in your Break
away room
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CURIOUS QUESTIONS
For self: For others: For work:
How curious was I today?
What did I do differently?
Did I ask enough questions
today?
How did others experience me
today?
What did I learn today?
What assumptions or biases do I
need to challenge?
Did I get some input or feedback
today?
How does this impact others?
Have we considered or included
everyone impacted?
Who else should be involved?
Have we communicated clearly?
What is going on for them?
What is not being said?
How else could we do this?
Is there a better way?
Have we got all the information
we could get?
Who else could add a perspective
or input?
I wonder how ABC would
approach this?
What can we learn from past
projects or people?
Reflect on these questions to use in your pursuit to becoming more curious
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BEING CURIOUS
Spectator: observer from the side-lines, avoids
involvement, quick to criticise self and others, has
fixed mindset
Seeker: inquisitive, explores, continuous learner,
asks many questions, seeks feedback, has growth
mindset
Opinionated: strong views which he/she likes to share
and defend, can result in exclusion or stereotyping
(“us vs them”), avoids feedback, indifferent to other’s
stories
Engager: curious listener, dialogues with diverse
people for different perspectives, emotional
curiosity, wants to know people’s stories and what
makes them tick
Cautious: prefers to avoid risks and stay safe, doesn’t
like uncertainty or ambiguity or feeling vulnerable,
chooses path of least resistance
Experimenter: experiments, innovates, tolerates
uncertainty or ambiguity, not afraid of failure or
feedback, challenges the status quo, resourceful
Safe spectator Curious explorer
Belief
Feeling
Identity
Habit
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WHAT BELIEFS WOULD HELP YOU STAY CURIOUS?
Safe Spectator Curious Explorer
Belief
Feeling
Identity
Habit
• It’s all been tried before
• Curiosity killed the cat
• Don’t rock the boat
• I don’t need to learn
• I know best
• Let’s keep on improving
• Let’s explore what else could work
• What can I learn from this?
• I am open to learning and change
• There is infinite wisdom out there
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CURIOUS - HABITS
Habit 1: Quick questions
•Ask Inclusive Questions
•Use Coaching questions
•Consider multiple perspectives
•Stretch your personality preference
Habit 2: Down the rabbit
hole
•Make time to explore topics of
interest or relevance
•Use exploring tools and forums
•Capture key links or points
Habit 3: Fail fast
•Get used to small experiments,
projects, initiatives that take
you out of your comfort zone
•Seek feedback
•Laugh at yourself
Habit 4: Listen beyond the
obvious
•Show interest and ask questions to
understand the perspectives of
people you wouldn’t normally
•Stay open, avoid judging or
projecting
Habit 5: Make time to
learn
•Make it a priority to learn
something new every day
•Choose a buddy system or
learning circle
•Use visual summaries
Habit 6: Do it differently
•get out of auto pilot mode
•Different ways of rising, eating,
drinking, driving, talking,
engaging, etc
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WHAT ARE YOUR IDEA KILLERS?
What is our average creativity score as adults?
“You can’t just give someone a creativity injection. You have to create
an environment for creativity and a way to encourage people and get
the best out of them.”
Sir Ken Robinson
What are YOUR idea killers in your environment?
(people around you, processes and things you are involved in, places you go to,
things you do)
What can you do to create an environment were you can expand you ability to be
curious and creative?
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Follower: cautious, follow the crowd, avoid initiative
for fear of criticism, ridicule or failure, remain under
the radar
Ideator: imaginative, original, expressive, unique,
creative and turns ideas into initiatives
Pretender: pretends all is ok, but self-critical and
insecure, maintains an image, wears a mask, can play
politics
Authentic: whole-hearted, open, honest,
confident, humble, willing to laugh at self and be
vulnerable
Dreamer: dreams about an ideal future or ideal self,
but lacks self-confidence to take action, perfectionist,
works on own, more a talker than a doer
Connector: tracks trends and what’s hot, connects
and mashes up ideas, convinces others and
implements to create value
CREATIVE – IDENTITY SHIFTS
Cautious dreamer Possibility connector
Belief
Feeling
Identity
Habit
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CREATIVE – BELIEF SHIFTS
Cautious Dreamer Possibility Connector
Belief
Feeling
Identity
Habit
It’s safer to follow or copy others
It’s risky and humiliating to fail
It’s not safe to trust others or share
how you feel
I like doing it this way - I work better
alone
I love thinking or talking about
creative ideas
My original ideas add unique value
Failure is feedback and learning
My true power lies in my authentic
ideas and voice
What possibilities and perspectives
we can try?
I love creating unique value from
converging ideas
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Habit 1: Flex your mindset – imagine if
• 5-year-old child
• Act “as if” .. supremely creative genius
• Council of creative geniuses
• 10 or even 20 years from now.
• all the time and money in the world, what would
you do?
Habit 2: Energy in motion
• Role-play a creative scenario
• Make a fun, quirky mini video
• Move your body – dance, garden
• Eat a meal backwards or with a blindfold on
• Create a physical space
• Travel to another neighbourhood, city or country
Habit 3: Emotional Gym
• Stimulate different senses,
• Taste unusual food
• Listen to a specific song
• Tune into the sounds and smells of nature
• Absorb the colours of a favourite painting
• Feel shirt, grass, pet.
Habit 4: Collaborative creativity
• Network, join forums, learning circle, follow-up
• Perspectives of different people, shoes, travel
• Be a visitor to your own office, company
• Send out mini-survey, discuss a diverse subject
• Find a muse
CREATIVE - HABITS
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Criticism Change Loneliness Failure
Rejection /
abandonment
Poverty
Offending others Uncertainty Humiliation
Something bad
happening
Success
Existential – not
living my best life
Getting hurt Being judged Not good enough
Making a
mistake
Death Money
Loss of income Ill health Inadequacy Loss of freedom
Not being loved /
accepted
Intimacy
Being alone Being disabled
Making a
mistake
Speaking in front
of people
Commitment Getting old
FEAR OF…
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Fears Causes Action to confront Support needed
Confront with critical questions to reframe your fear:
What am I actually afraid of?
What is the worst case scenario if these fears come
Is it the right thing to be afraid of?
Should I be this afraid of it – or rationally, should I be less
or more afraid? (is it a huge deep ocean … or just these
few square meters of water)
What harm can this actually do to me or others?
What could happen as a result of my actions and/or
inactions? The best … the worst?
HABIT: CALIBRATE THE FEAR
Use the table above to think about your fears:
Fear – write down one or two the fears you selected
from the previous exercise
Causes – what is causing the fear, where is it coming
from?
Action to confront – what do need to do overcome,
confront or mitigate the fear.
Support needed – what support, resources or/and
tools will you need to overcome this fear and put
actions in place
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COURAGE
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Think of the last thing you did that was
brave and courageous.
Visualise it
What were you thinking?
What emotions did you feel?
What beliefs did you have?
Where else can you be more brave in
your life?
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COMFORT ZONE
“THE COMFORT ZONE”
COMFORT
ZONE
FEAR
ZONE
LEARNING
ZONE
GROWTH
ZONE
Feel safe and
in control Find Excuses
Be affected by
others’ opinions
Lack of
self-confidence
Acquire new
skills
Extend your
comfort zone
Deal with
challenges and
problems
Find purpose
Live dreams
Set new
goals
Conquer
objectives
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Where do you think
you are playing? –
Why?
Where do you think
these role-models
are playing? – Why?
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COURAGE – IDENTITY SHIFTS
Anxious: highly strung, nervous, fearful, emotional,
easily rattled
Resilient: tough minded, determined, bounces back
from disappointments, perseveres, stays calm
Vigilant: keeps a look out for possible threats,
imagines worst case scenarios, can be limiting and
negative and shut down other’s ideas
Optimistic: optimist, believes in a positive future,
sees possibilities, expands ideas, encourages other’s
ideas to flourish
Controller: overthinker, prefers certainty and control,
avoids risk, action and decisions, can be manipulative
Adventurer: brave, takes leaps in unknown despite
fear, steps up, speaks up, takes calculated risks,
stretches limits
Anxious controller Courageous Adventurer
Belief
Feeling
Identity
Habit
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WHAT BELIEFS WOULD HELP YOU BE MORE
COURAGEOUS?
Anxious Controller Courageous Adventurer
Belief
Feeling
Identity
Habit
• Life is dangerous, risky and hurts
• It’s best to stay in control, stay safe
• Vulnerability is weakness and
people can judge me
• I’ll stick to the path of least
resistance
• Fear is a warning to back off
• Life is an endless adventure
• Those that dare greatly, achieve
greatly
• Vulnerability is strength and builds
trust
• I choose courage over comfort
• Feal the fear and do it anyway
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COURAGE HABITS
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Fool the Fear
• Make a list of your fears
• Confront and reframe them with critical
questions
• Get a courage buddy
• Is your fear REAL or is it F.E.A.R (False Evidence
Appearing Real)?
Calibrate the Fear
• Check need for:
•Control
•Perfectionism
• Not being good enough
•Being a Pleaser
• Practice vulnerability
• Admit mistakes and ask for forgiveness
• Learn skills of having difficult conversations
Friends with Fear
• Travel on your own
• Start a busines or community project
• Do something you are afraid of
• Fail on purpose
• Learn to say NO or Not Now – with grace
Become FEAR…less
• Get comfy out of comfort zone
• Check and shift core beliefs
• Practice new scripts for different scenarios
e.g. “I can handle this!”, “I am enough”…
• Fear = separation from source. Love = connection
with source
Fear Cause Action to confront Support needed
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CHANGE – IDENTITY SHIFTS
Resistor: subtle or passive resistance to change, looks
for the reasons why not, participates in corridor talk,
can derail change
Embracer: embraces change as opportunity, looks
for the reasons why, instils hope in overcoming
challenges
Passenger: goes with the flow, non-committal or
vague, minimises risk to self, slow to respond
Navigator: agile, adaptable, overcomes barriers,
quick to learn and explore possibilities, resourceful,
proactive
Dramatiser: dramatizes and personalises the change,
over-shares and worries, criticises leaders, can be
toxic
Influencer: articulates a journey of adventure and
risk with clear benefits, engages and influences
others to believe and journey with them into the
unknown
Passive Resistor Maze Navigator
Belief
Feeling
Identity
Habit
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WHAT BELIEFS WOULD HELP YOU
NAVIGATE CHANGE?
Passive Resistor Maze Navigator
Belief
Feeling
Identity
Habit
• Why bother, let’s just chillax
• Change is hard, scary, exhausting
• I hate change. I’m not good at
change
• Life sucks - life’s not fair
• Never, never give up – there is
always a way
• I love the adventure of change
• Our attitude determines our altitude
• The wisdom is in the room – ask for
help
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CHANGE HABITS
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Empathetic Perspective
• Where am I - Change Cycle
• Where is my team - SCARF, TRUST
• How will I know? Intuition, Empathy
The Agile Pivot
• Agility – ability to move quickly and
easily AND also to think and
understand quickly
• Pivoting = ability to change direction
quickly while still remaining focused
on the goal – when approach no
longer working
Purposeful Stories
• Know where we are going and why
• Co-create courageous and inspiring
visions
• Visual journey and roadmap
• Presence and stories to inspire
• Together we will…
Empowered Perseverance
• Resilience stories that empower
• Recalibrate expectations
• Willing to be wrong
• How can I help?
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EMPATHY MAP
In your group one person is to replicate this image of an empathy map
Take the characters assigned to each group below:
Group 1: CHANGE: Passive Resister
Group 2: CHANGE: Maze Navigator
Group 3: COURAGE: Anxious Controller
Group 4: COURAGE: Courageous Adventurer
Capture the words, thoughts, feelings and actions of this character in the empathy map
Find a creative way of sharing your feedback with the group
10 minutes
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“We are what we consume”
This not only includes what we consume in the form of nutrition but
also what we are feeding our consciousness every day.
It all comes down to the investment of time.
You cannot expect to be the best version of yourself without feeding
your brain quality content.
CONSCIOUS CONSUMPTION
Take some time to reflect how much of your daily input
consists of positive or uplifting data vs negative or
draining data:
Reflect and share on what are you consuming
• List everything that you think of, read,
surround yourself with, do regularly
• Think of the average time you spend on them
in a day
Are you motivated and energized by your choices OR
are you feeling frustrated, guilty, anxious or
depressed about your progress?
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Distracted Operator Wise Discerner
CONSCIOUS
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Belief
Feeling
Identity
Habit
• Drifter: no clear goals or boundaries, makes minimum
effort, goes with the flow, non-committal
• Discerner: clear goals and healthy boundaries, intentional
action, mindful, discerns facts from fiction and invests
energy wisely
• Deflector: blames or makes excuses for unmet
commitments, makes assumptions, avoids responsibility,
confrontation or big decisions
• Decisive: takes responsibility for unmet commitments,
avoids assumptions, in touch with intuition, makes wise
timeous decisions
• Distracted: busy, easily distracted or influenced, suffers
from FOMO (fear of missing out), has some unhealthy
habits, struggles to say NO, feels tired or drained a lot
• Focussed: organised, focused, effective, manages
priorities and has healthy routines and habits, can say no,
aware of and manages energy throughout the day
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WHAT BELIEFS WOULD HELP YOU BE MORE
CONSCIOUS?
Distracted Operator Wise Discerner
Belief
Feeling
Identity
Habit
• I drift through life, unaware of my
impact
• I am busy therefore I am important
• I have FOMO and proud of it
• I am addicted to my phone
• I am aware of my impact
• What I intend to and pay attention
to becomes my reality
• My time is my life – spend it wisely
• I am balanced in my use of
technology
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Become the witness of your own life -
Document the times you have acted as a
distracted operator or wise discerner in the
columns below:
HABIT - CONSCIOUS BEING
Distracted Operator Wise Discerner
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HABIT – CONSCIOUS ATTENTION
Think of all the things that distract you. What
pulls you away from what is important?
Do you know what the payoffs are for these
distractions?
What is the underlying need or fear or
emotion that is taking your attention?
Notice how much attention you give to the
distractions versus your intentions or goals for
the day.
Is there a healthy balance or is some mental
discipline required?
Time Devices Stress
Thoughts or
feelings
Cravings (Food,
coffee, wine)
Inbox (Emails,
Whats apps)
Environment People Day dreaming
Responsibilities
Games,
hobbies
Body
(discomfort
pain, etc)
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Conscious intent
• Clear visible intentions
• Setting up your day right
• Attention to practise
Conscious attention
•Pause and reflect on where your
attention has been
•Make a list of what pulls you away
•Analyse – the payoffs, underlying
fears or emotions
•Balance distractions versus intentions
Conscious being
•Become the witness of your own life
•Quiet your own mind
•Document the times your show up as
the two characters below:
•
Conscious time
•Analyse where your time is going -
Urgent versus Important Matrix
Conscious space
•Create an environment for deep work
•Manage distractions
•Communicate what you need
Conscious energy
•Rituals to keep you focused
•Tune into our bodies and mind
•Walk, yoga, meditation, play, garden,
rest
HABITS
Distracted operator Wise discerner
e.g. e.g.
Not urgent Not urgent
Important Necessity –
MANAGE
Quality & personal
leadership - FOCUS
Not
important
Deception –
CAUTION/AVOID
Waste - AVOID
Deep work video
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TIME TO THINK
Time
to
think
INCISIVE QUESTIONS
Remove assumptions that limit our
ability to think for ourselves, clearly
and creatively
EQUALITY
Mutually treat each other as
thinking peers and give equal
turns and attention.
ENCOURAGEMENT
Give courage to go to the
current edge of ideas by moving
beyond internal competition
FEELINGS
Allow sufficient emotional
release to restore thinking
EASE
Offer freedom from internal
rush or urgency
APPRECIATION
Offer acknowledgement of a
person’s qualities. Practice a 5:1
ratio of appreciation to criticism.
INFORMATION
Supply the facts and dismantle
denial
PLACE
Create a physical environment
that says you matter
ATTENTION
listen with palpable
respect and interest
without interruption
DIVERSITY
Welcome divergent thinking
and diverse group identities.
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CHANGE – IDENTITY SHIFTS
Default Thinker Meaning Maker
Belief
Feeling
Identity
Habit
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• Expedient: impatient, quick to think, solve and act,
tends to jump to conclusions based on own filters or
biases without all facts, options or consequences
• Anticipator: thinks strategically with the long-term
and big picture in mind, asks “what if” and
anticipates scenarios and unintended consequences
• Linear: narrow or siloed thinking, sticks to obvious
or known options often underestimating the
complexity and interrelatedness of things
• Systemic: analyses and understands complexity,
dilemmas and cause and effect interactions and
trade-offs, tests validity of data and paradigms, maps
out the parts of the whole
• Complicator: keeps adding new information,
assumptions or ideas without context or integration
leading to overload, overwhelm, “noise” and
confusion
• Integrator: integrates, simplifies, connects dots and
creates maps to the future which make sense and
able others to act
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SCENARIOS - CRITICAL THINKING CHALLENGE
You have just been chosen by NASA and Elon Musk to be part of a committee that will be required to recommend an
approach to schooling for the next generation of children born on Mars.
Process:
1. Prepare a 1 min presentation that summarises your critical thinking and decision-making process and final
recommendation
2. You will be required to utilise the following critical thinking habits to ensure the best recommendation:
i. Habit #3 - Critical questions
• Brainstorm the critical questions that need to be asked and answered
ii. Habit #4 - Paradigm busting
• Identify which paradigms you need to challenge or shift e.g. WHO are the educators?
iii. Habit #7 – the Dissenting voice
• What voice to we need to give air-time to
Join your Breakaway Room
and let’s get thinking
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HABIT - CRITICAL QUESTIONS
Who
… benefits from this?
… is this harmful to?
… makes decisions about this?
… Is most directly affected?
… have you also heard discuss this?
… would be the best person to consult?
… will be the key people in this?
… deserves recognition?
What
… are the strengths/weaknesses?
… is another perspective?
… is another alternative?
… Would be a counter argument?
… is the best/worst case scenario?
… is most/least important?
… can we do to make a positive change?
… is getting in the way of our action?
Where
… would we see this in the real world?
… are there similar concepts/situations?
… is there the most need for this?
… in the world would this be a problem?
… Can we get more information?
… do we go for help with this?
… will this idea take us?
… are the areas for improvement?
When
… is this acceptable/unacceptable?
… would this benefit our society?
… would this case a problem?
… is the best time to take action?
… will we know we’ve succeeded?
… is it relevant to me/others?
… would this cause a problem?
… should we ask for help with this?
Why
… is this a problem/challenge?
... is it relevant to me/others?
… is this the best/worst scenario?
… are people influenced by this?
… should people know about this?
… has it been this way for this long?
… have we allowed this to happen?
… is there a need for this today?
How
… is this similar to ______?
… does this disrupt things?
… do we know the truths about this?
… will we approach this safely?
… does this benefit us/others?
… does this harm us/others?
… do we see this in the future?
… can we change this for our good?
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HABIT – PARADIGM BUSTING
Current Paradigm
(limiting)
Alternative Paradigm
(expansive)
People
E.g. young people are lazy and have
nothing of value to add to my current
dilemma
E.g. young people bring a different
and fresh perspective to dilemmas
Money, investment
Relationships
Health
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HABIT - DISSENTING VOICE
We often fall into the trap of confirmation bias - hunting for information that confirms our initial
assumptions
• Actively seek out the dissenting voice (the few who disagree with the majority)
• Ask disconfirming questions
• Spark constructive disagreement in our teams
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WHAT BELIEFS WOULD HELP YOU MEANING MAKER?
Default Thinker Meaning Maker
Belief
Feeling
Identity
Habit
• I know how this works. I’ve done it
before
• I can do it quicker and better than others
• Lets get this over with so we can move
on
• It’s obvious
• People still don’t get it – after all I’ve
shared
• What are we not yet seeing – whats
the bigger picture?
• Other people can add valuable
perspectives
• Go slow to go fast – involve others
for ideas and buy-in
• It takes time and questions to
understand an issue
• Keep it simple (KISS) – how can we
visualize this?
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CRITICAL THINKER - HABITS
Time to think
• Attention
• Equality
• Incisive questions
• Information Ease
• Diversity Encouragement
• Feelings
• Appreciation
• Place
Paradigm busting
•Cognitive flexibility
•Thinking hats
•Brain profiling
•Cognitive, emotional and
dispositional flexibility
Simplify
•Visualise
•Mind Map
•Roadmap
Dissent or stop
•Stop doing list
•Pareto principle
•Dissenting voice
Think fast AND slow
•Our survival brain and create brain
in competition
•Pause, breathe, bring back calm
and awareness BEFORE
considering your options
Critical questions
•What, where, who, why, when and
how
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DERAILERS
Derailer Habit / Actions
Purpose: no clear purpose or joint target or motivation
(recognition or reward) for working together
Power: no recognition of power dynamics and moving from “my
turf, my team, my rewards” to sharing the risk, the costs and the
limelight
Priorities: conflicting priorities between their own boss/customers
and their group forum role where there are less direct
consequences for non-participation in meetings or non-delivery of
agreed actions
People: carefully selected forum member (experts and influencers)
often replacing themselves in meetings with less skilled or
experienced people. Also not always coming with the right
attitudes and behaviours required for collaboration with too many
silos and egos competing for recognition or resources.
Principles: ways of working not discussed leading to assumptions,
lack of communication and conflict
Process / Practices: new collaborative workflows often not fully
understood by all parties and therefore people go back to the old
way of doing things
Review the
Habits of
Collaboration
Chapter 10
Which habits (or
action) could
prevent these
derailers from
happening?
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TRUST
Empathy:often a struggle for impatient, smart, analytical, high achievers.
Are you ever late for meetings or change them at the last minute because something more important has come up?
Do you multi-task on your devices during meetings, thereby coming across as disengaged or that other work is more
important?
Do you put away your device in one-on-one interactions to be fully present?
Logic:often a struggle for those with fuzzy logic, assumptions and lack of clarity in communication
Do people trust your judgement, and therefore your opinion or guidance?
Do you speak from verifiable data and first-hand information or hearsay and hunches?
Are you willing to reveal that you don’t have all the answers and can learn from others?
Are you communicating your ideas effectively and with logic or a crisp narrative that makes sense?
Authenticity: often a struggle for those with fear of judgement or criticism for being different or not enough
How different is your professional persona from the one that shows up around family and friends?
Are you willing to be real and vulnerable (and face potential critics) to allow your unique strengths to shine?
Do you withhold your true self for fear of being judged as “different” or “not good enough”?
Do you take exquisite care of people who are different from you, confident in the knowledge that their difference is the
very thing that could unleash your potential and your organization’s?
Think of a potential collaboration relationship you are busy building
Identify what aspects of empathy, logic or authenticity would help you build trust
What actions can you take
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COLLABORATOR – IDENTITY SHIFTS
Independent: prefers to work alone, be in control of
own time and energy, self-involved, can be isolated,
scarcity mind-set
Inclusive: embraces diversity, cultivates networks,
identifies and builds strengths and synergies across
boundaries, abundance mindset
Sensitive: sensitive to being hurt, trust needs to be
earned, naturally suspicious, hedges bets, imagines
the worst, keeps information to self
Trusting: open-hearted, naturally trusting,
relationship builder, shows empathy and cultivates
trust between people and groups
Protector: protects boundaries and own resources,
power, inner circle or team, competitive win-lose
mindset, tends to see what I’m giving up
Resolver: seeks common ground, negotiates,
resolves conflict, explores win-win solutions, tends
to see what everyone gains
Independent Competitor Trust Cultivator
Belief
Feeling
Identity
Habit
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WHAT BELIEFS WOULD HELP YOU COLLABORATE
MORE?
Independent Competitor Trust Cultivator
Belief
Feeling
Identity
Habit
• I prefer being in control of my time
and energy
• I will share when I can and am ready
• Everyone is in it for themselves
• Trust is risky and must be earned
• Conflict is messy and should be
avoided
• I love seeing what will emerge from the
group
• Through sharing I gain energy and learn
• 1+1=3 achieve synergy, let’s grow the pie
• Trust speeds things up – is the new
currency
• Conflict is a necessary part of diversity
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COLLABORATIVE – HABITS
Collaborative Principles & Tools
•Wisdom of the fool
•Divergent thinking
•Permission to fail
•Spirit of yes and credit to the whole
•Internal debate, external unity
•Collaboration tools and platforms (social media,
WhatsApp groups, tech platforms
Collaborative Attitude
•Ego check
•Self-trust check
•Empowerment check
•Belief check
•Strengths check
•Conflict check
Collaborative Learning
•Network learning
•Learning circle
•Active networking
•Design thinking
•Go walk-about
•Swap shoes
Collaborative Boundaries
•Collaboration meetings
•Skip-level meetings
•Cross-functional team
•Walk a mile agenda item
•Attend events outside the box
•Identify imaginary boundaries
•Forge common ground
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CONTRIBUTOR
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Status Consumer Reflections and actions Community Builder Reflections and actions
Entitled: self-indulgent, deserving of
special treatment, immediate
gratification, short-term focus, the “me”
and the “now” generation
Accountable: takes ownership and
responsibility, ethical, admits mistakes,
follows-through on commitments, does
the right thing even when no-one is
watching, speaks up about bad things
and do something
Consumer: tends to observe rather than
participate, consumes ideas, goods, love
of others, feels deserving of more,
downloads other peoples ideas without
recognition or appreciation
Contributor: gets satisfaction from
adding value, gives ideas, time, effort
and resources to improve things, adds
value through unique skills or talents to
situations, teams, project or on-line
groups
Materialist: image conscious, attention
seeker, materialistic, gives to receive,
superficial chats rather than meaningful
conversations
Mentor: committed to building a legacy
for future generations, mentors and
encourages others, creates a sense of
community, naturally share knowledge
Reflect on your own life:
• Where in your life could people be seeing you as a status consumer?
• Where are you showing up as a community builder?
Write down you reflections and actions your can take
Meet your breakout team and share your insights
Join your Breakaway
Room and let’s share
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WHAT BELIEFS WOULD HELP YOU BE MORE OF A
CONTRIBUTOR?
Status Consumer Community Builder
Belief
Feeling
Identity
Habit
• It’s not my problem or my job
• Other people do it, so why shouldn’t
I?
• Life is short, take what you can
• I deserve to be treated like…
• I am too young, poor, inexperienced
to add value
• I am accountable and a citizen
• Do the right thing even when no-one’s
watching
• What can I do today to make a difference?
• What or who can I be grateful for today?
• How can I leave a legacy for future
generations?
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CONTRIBUTOR – HABITS
Legacy Test
• Purpose
• Passion
• Impact
• Service
• Mentoring
Ego Test
• Healthy vs unhealthy
• Development vs stuck
• Trust vs Suspicion
• Signs of an ego hitch
Gratitude Test
• Daily gratitude
• Thanks you’s
• Recognition
• Grateful for tough lessons,
gifts and people
• Always look behind
Accountability
• Commitments
• Promises
• Justifications
• Responsibility
• Ownership
• Honestly
Citizenship Test
• Know rights, privileges, rules
and obligations
• Patriotic
• Dignity
• Diversity
• Community
• Accountability
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Maze navigator
(CHANGE NAVIGATOR)
YOUR CALL TO ACTION
Curious explorer
(CURIOUS)
…………………………………
……………………..............
.............................……..
Possibility connector
(CREATIVE)
…………………………………
…………………………………
…………………………….…..
Courageous adventurer
(COURAGEOUS)
…………………………………
…………………………………
…………………………….…..
……………………………….…
………………………………….
…………………………….……
Community builder
(CONTRIBUTOR)
Wise discerner
(CONSCIOUS)
…………………………………
……………………..............
.............................……..
Meaning maker
(CRITICAL THINKER)
…………………………………
…………………………………
…………………………….…..
Trust cultivator
(COLLABORATOR)
…………………………………
…………………………………
…………………………….…..
……………………………….…
………………………………….
…………………………….……
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GROWTH JOURNEY
reflect a bit deeper on where you might be
on the continuum of the 8 capabilities..
Reflect
identify 2-3 capabilities to prioritise
that will have highest impact
Identify
create quiet time daily to visualise your
future self in coherent mind and heart
state
Environment
notice how you are creating more
opportunities, connections and
enhanced results in life and work.
Observe
seek feedback from others to calibrate
your view of self vs how others
perceive you
Feedback
set goals and action plans in each
priority area. Make them visible.
Goals
practice the beliefs, feelings and habits
daily that will rewire your brain toward
your future ideal you
Practice
amplify appreciation and gratitude for
what you have in your life AND for
what you are working towards
Gratitude
01
03
05
07 08
06
04
02
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