Polish your interpersonal skills
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A study found that emotional intelligence was the single most important factor for star job performance, rather than IQ, education, or technical skills. The document discusses a coaching course to help people improve their interpersonal effectiveness by exploring the components of emotional intelligence and how to use it. The course is led by Katherine Poehnert, an experienced executive coach certified in emotional intelligence assessment.
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The 21st century job hunt
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Seven secrets of door opening resumes and cover letters
This document provides an agenda for a presentation on seven secrets of effective resumes and cover letters. The presentation will discuss how only one out of every six applicants receives a job given current competition. It will also highlight how poorly written resumes and cover letters are viewed extremely negatively by most human resources professionals and corporate hiring managers. Attendees can expect to learn strategies for standing out from other applicants and improving their chances of getting an interview.
How to sell yourself and your ideas
Kelly X. Ke founded CareerShorts.com to provide online career resources. With over 10 years of experience advising global companies at Deloitte USA, she speaks frequently on topics like globalization and cross-cultural management. Born in Beijing, China, Ke has an M.S. in materials science from USC and an M.B.A. from the University of Utah. Her presentation covers self-promotion principles, cultural inclinations, and how to sell yourself and your ideas.
How to ace every job interview
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Exploring workplace diversity
Kari Heistad is the CEO of Culture Coach International, a consulting firm that provides diversity training. With over 30 years of international travel experience visiting over 50 countries, she leads a diverse team that provides consulting services to companies, healthcare institutions, universities, and nonprofits around the world. The presented document outlines an agenda for a workshop on exploring workplace diversity, defining key terms, discussing the business case for diversity, and providing tips for working in diverse teams.
Influence without authority
This document outlines an agenda for a presentation on influence without authority. The presentation will define influence, discuss models of influence including through persuasion, negotiation and leadership, and identify skills and tools for influencing others even without a formal position of authority. It will be presented by Moshe Cohen and published by the Business Communication Coaching Group.
Negotiation and conflict resolution
Moshe Cohen is a mediator, negotiation trainer, university instructor, executive coach, and writer who will be teaching a course on negotiation and conflict resolution. The course agenda will include definitions of key concepts, approaches to conflict, negotiation strategies, fundamental negotiation concepts, important negotiation skills, and factors for success. The course is intended to provide participants with the essential information and skills for effective negotiation and conflict management.
Managing difficult conversations
This document outlines an upcoming course on managing difficult conversations. It will be presented by Harrison Monarth, a New York Times bestselling author and head coach. The course will cover three types of difficult conversations: what happened, feelings, and identity. It aims to provide strategies for having productive discussions even in challenging situations.
How to give effective feedback to anyone
This document outlines an online course on how to give effective feedback to anyone. The course will teach when to give feedback, the 7 characteristics of effective feedback, using the right language and non-verbal cues, assessing feedback after it is given, and 6 principles for receiving feedback. It is presented by Harrison Monarth, an executive coach who is also a New York Times bestselling author on communication and public speaking skills.
Harnessing the power of persuasion
This document provides information about a course on harnessing the power of persuasion taught by Harrison Monarth, a New York Times bestselling author and head coach. The course teaches students how to establish rapport with different audience types, increase persuasive abilities using a 7-part model, select techniques to structure messages effectively, and learn new tools to communicate with more impact.
Communicate and connect
The document discusses effective communication skills for success. It introduces Ruth Mott, a coach with 17 years of experience coaching executives on communication. The document notes that how you communicate and how others respond is crucial, as you do not get a second chance to make a first impression. It provides facts on communication and asks readers to assess good and bad communicators they know. Finally, it outlines the agenda which will cover five principles of effective communication and applying these skills to interviews, asking for raises or promotions, saying no, and business meetings.
Present to win
Harrison Monarth is an executive speech coach who helps professionals deliver high impact presentations through his training courses. As a New York Times bestselling author and head coach at GuruMaker, he draws from his expertise in effective communication, persuasion strategies, and public speaking to influence others. His presentation skills training aims to provide attendees with actionable techniques for commanding attention and getting results from their presentations.
Writing clear effective business letters
Dr. Robert Craig Hogan has over 38 years of experience training business writers. He has served as a professor of business communications and writing at several universities. Additionally, he has owned and worked as a senior writer for several writing companies, providing communications services to businesses. The document outlines Hogan's background and credentials and previews the agenda for a course on writing clear and effective business letters.
Writing clear effective business memos
The document provides an agenda for a training on writing clear and effective business memos. The agenda covers when to use emails, memos, or letters, how to plan and format memos, best practices for presenting memos clearly, writing clearly and effectively, editing, proofreading, and different types of memos including directives, informational, proposals, persuasive, and technical memos. It also provides a biography of the trainer, Dr. Robert Craig Hogan, who has 38 years of experience teaching business writing.
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Polish your interpersonal skills
- 1. Polish Your Interpersonal Skills - Making Emotional Intelligence Work for You!
- 2. Course content © 2010 InSight Services. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission. “In a study of skills that distinguish star performers in every field from entry-level jobs to executive positions, the single most important factor was not IQ, advanced degrees, or technical experience, it was Emotional Intelligence (EI).” Daniel Goleman ,Working With Emotional Intelligence
- 3. Course content © 2010 InSight Services. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission. Coach Profile Katherine Poehnert, M.Ed.Psych., Founder, InSight Services Coaching and Training • Professionally certified Coach • Certified in Genos® Emotional Intelligence Assessment • Trained corporate leaders in EI for more than a decade • Executive coach with Deloitte • Consulting trainer with Rutgers University .
- 4. Course content © 2010 InSight Services. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission. Objective • To explore the make-up of emotional intelligence and • How to use it to improve interpersonal effectiveness.
- 5. Thank You! www.CareerShorts.com Presented by Catherine Poehnert Published by Course content © 2010, Insight Services Business Communication Coaching Group ™ LLC All rights reserved. Reproduction or redistribution is prohibited without prior written permission.