This document discusses the performance management system at Hindustan Times. It examines the process from both the HR and employee perspectives. Key aspects include objective setting, mid-year reviews, annual appraisals, self and supervisor evaluations, and ratings on a bell curve distribution. The appraisal system is considered fair but could be more transparent. Recommendations include shifting to a performance management approach with more feedback, automation, and multi-source ratings. Confidentiality and time management are also important considerations.
Contents
Does the organization analyses its strategic and operational plans to identify objectives for their performance management system?
How does the organization develop KPIs and how do they measure and assess their achievement?
How often do they engage employees in formal performance management sessions?
How are formal performance management sessions structured?
How do they document the outcomes of performance management sessions and how are these stored?
How do they ensure that the performance management system covers a range of employment situations?
What methods do they use for providing performance feedback?
How do they gain support for their performance management system?
References
Future of Performance Management: 2015 and Beyond7Geese
Performance reviews have long been on every employee and manager’s hate list. Yet we still conduct them.
Why? Because we know performance management is critical to business. The problem however is that for many years we viewed performance reviews as the only way to manage and improve performance.
Thankfully times are changing. We are no longer willing to accept a process and system that isn’t working. We now have expectations, and we all want more. More involvement, more transparency, and more accountability. This is making way for a whole new philosophy on performance management--one that questions a lot of assumptions we previously had.
In this webinar we have discussed:
--The two philosophies of performance management
--Performance Management trends for 2015 and beyond
--What used to work but no longer does
--How to transition from an annual review process to a model of continuous coaching
The Top 5 Performance Management ToolsBernard Marr
Summary of a report that looked at the state-of-the-art in performance management. It identifies the top 5 tools used today to manage performance and adds some words of advice.
Contents
Does the organization analyses its strategic and operational plans to identify objectives for their performance management system?
How does the organization develop KPIs and how do they measure and assess their achievement?
How often do they engage employees in formal performance management sessions?
How are formal performance management sessions structured?
How do they document the outcomes of performance management sessions and how are these stored?
How do they ensure that the performance management system covers a range of employment situations?
What methods do they use for providing performance feedback?
How do they gain support for their performance management system?
References
Future of Performance Management: 2015 and Beyond7Geese
Performance reviews have long been on every employee and manager’s hate list. Yet we still conduct them.
Why? Because we know performance management is critical to business. The problem however is that for many years we viewed performance reviews as the only way to manage and improve performance.
Thankfully times are changing. We are no longer willing to accept a process and system that isn’t working. We now have expectations, and we all want more. More involvement, more transparency, and more accountability. This is making way for a whole new philosophy on performance management--one that questions a lot of assumptions we previously had.
In this webinar we have discussed:
--The two philosophies of performance management
--Performance Management trends for 2015 and beyond
--What used to work but no longer does
--How to transition from an annual review process to a model of continuous coaching
The Top 5 Performance Management ToolsBernard Marr
Summary of a report that looked at the state-of-the-art in performance management. It identifies the top 5 tools used today to manage performance and adds some words of advice.
1. What is performance appraisal.
2. Developing and instituting performance appraisal system( steps explained in detail).
3. Rewarding performance.
4. Linking rewards to organizational objectives.
The performance management is a tool widely used by managers to monitor and evaluate the work performance of employees. It is a continuous process of identifying, measuring and developing the performance of the employees in the organization.
For more information visit
https://www.hrhelpboard.com/performance-management.htm
Performance management cycle helps the employee to align their goals with organizational goals. The four stages in performance management cycle are planning, monitoring, reviewing and rewarding
For more information visit
https://www.hrhelpboard.com/performance-management/performance-management-cycle.htm
Theme
Establishing performance management department in a company main features to address are:
1. Strategy Statement.
2. Process.
3. Need of the department
“All organisations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.”
Tom Northup
1. What is performance appraisal.
2. Developing and instituting performance appraisal system( steps explained in detail).
3. Rewarding performance.
4. Linking rewards to organizational objectives.
The performance management is a tool widely used by managers to monitor and evaluate the work performance of employees. It is a continuous process of identifying, measuring and developing the performance of the employees in the organization.
For more information visit
https://www.hrhelpboard.com/performance-management.htm
Performance management cycle helps the employee to align their goals with organizational goals. The four stages in performance management cycle are planning, monitoring, reviewing and rewarding
For more information visit
https://www.hrhelpboard.com/performance-management/performance-management-cycle.htm
Theme
Establishing performance management department in a company main features to address are:
1. Strategy Statement.
2. Process.
3. Need of the department
“All organisations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.”
Tom Northup
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Performance appraisal principles will serves as a simple guide to conduct an effective performance review.
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2. To study the Performance Management System
of Hindustan Times
3. To determine contribution of the Performance Management system as a
strategic tool for an organization.
To study the parameters usually considered by Hindustan Times while
conducting PMP
To understand the subtle line of difference between Performance
Appraisal and Performance System.
4. Primary data
Structured questionnaire method is used for collecting information and
feedback from the HR Executive and other employees of the organization
5. PMP at HT Media Ltd: Stages Involved
The PMP starts with Objective setting the stages above represent the
order in which they form the part of the process.
Objective Setting
MidYear Review
Annual Appraisal
7. From the HRs Perspective
Performance Management System helps in alignment of individual’s goals
to organization’s goal.
They follow the bell curve distribution rating
• 5% as Top Performers
• 10% as High Performers
• 65% as average or good Performers
• 10% as Below Average to Average Performers
• 5% as relative Non-Performers
The Promotions or increments in salary are mainly done as per the rating
obtained by employee in Performance Appraisal.
8. The Appraisal Process is of 180 degree which includes self-appraisal and
the immediate supervisor.
The employee should acquire the potential to perform higher level roles
in order to get promotions.
The Parameters for appraisal are a combination of competencies and
behavioral traits.
9. From Employees’ Perspective
The Appraisal system Of Hindustan Times is unbiased and fair in all terms.
The Appraisal emphasizes upon the KRA’S and competencies and the weightage
provided against each job activities are fair.
Employees are not made aware of the basis upon which the promotions and hikes
are made.
Employees are asked to do the self-appraisal, that way they can easily map out
their entire years’ work. It helps in objectively evaluating their own performance
format against the agreed objectives of the year.
The rating accepted by the business head is final and there are no changes made.
Internal Equity is maintained efficiently and the effective and ineffective
performers are differentiated.
10. Hindustan Times should now shift from performance appraisal to performance
management system such that it provides frequent feedback to its employees and
keep future prospect in mind.
It should move towards automation to reduce paper work and wastage of time
and cost.
It should adopt 360 degree appraisal or balance score card approach or
competency based performance appraisal to cover all the aspects of the
organization.
There should be transparency while designing a PMS and proper training should
be given to both appraiser and appraise before conducting PMP.
There should be a Performance Improvement Plan for the inconsistent performers
and exit interviews should be conducted.
RECOMMENDATIONS:
11. The candidate experience observed and followed were as per the
questions asked.
The method used is not the one found to be most effective under all
circumstances and scenarios.
Confidentiality of Data is always a concern as well as managing time
during performance checks and appraisal activities.
12. What – Appraisal of employees is being done, to ensure that their overall
performance can be rated and managed.
Where – At HindustanTimes, Regional offices.
When – HT conductsYearly performance Appraisals to ensure that
enough time is given for newly developed plans to be implemented.
Why – To align the goals of the employees to organizational goals.
How – HT uses a 180 degree appraisal system currently, which isn’t very
open and needs to be modified soon.