PAM

1. Performance
Appraisal
Management

2. India`s largest third-party administrator (TPA)
Organization that processes insurance claims or
certain aspects of employee benefit plans
A Red Herring Top 100 Asia award winner
Enable 24×7 access to claims and health insurance
benefits
Allow members to plan their healthcare spend
efficiently to enjoy better care at lesser costs
Provide rich insights and analytics to insurers,
corporates and medical centers

3. Services we offer

4. Performance Appraisal is the systematic evaluation of the
performance of employees and to understand the abilities
of a person for further growth and development
Performance Appraisal

5. Objectives of Performance Appraisal
Employee Organization
Measuring the efficiency
Maintaining organizational
control.
Concrete and tangible
particulars about their
work
Assessment of
performance
Growth & development
Increase harmony & enhance
effectiveness
 Personal development
 Work satisfaction
 Involvement in the
organization
According to:
Aims at:

6. PA is yearly
based.
• carried out of
an employee
from the
month of April-
March
PA is totally
based on KRA
• (Key
Responsibility
Areas)
KRA is
submitted
• by reporting
manager

7. KRA – Goal Setting (By manager)
Target (Given by manager)
Achievement (Done by employee)
Ratings (Given by manager)
Performance appraisal is evaluated
on this basis of manager review

8. Ratings is in the form of Percentage for example (90% of 100%).
In KRA the goals are based on employee work.
For example, Claim Executive KRA is like –
a) Processing claims b) Verification of preauthorization
c) I.C.U. management report etc.
Ratings are given in % for each section and average is taken in this
way the increment process is done as per company laws.
If a new employee joins the company and he or she served 3-month
period in the company, then the PA is applicable for he or she.
360-degree feedback is going to introduced from this April – March

9. Compensation
Promotion
Employees Development
Communication
Motivation

10. Target orientated.
Very time consuming,
especially for a manager
Subject to rater biases.
Can be stressful for all
involved
Problem of Performance Appraisal

11. Performance Appraisal is the process of
• Through KRA employee work is being asses, &
promotion provide platform to employee for
performing better
• Rectifying areas where employee is lacking
• Use to design employee benefit programs
• Provide direction to employee skills

12. • In Medi Assist, through KRA, organisation provide
overview of performance of an employee
• Provide overview on task perform by employee
• Strength and weakness in work done by employee

13. • Sanchita Deshmukh
• Sneha Singh
• Sneha Rasal
• Supriya Dhuri
• Sonal Hariyan
• Arvind Mishra
Group members

14. THANK YOU !!