2. The team has just reported to you that they have completed the Plan Quality Management
process. You review their work and see that they have produced the quality management plan,
and made the necessary updates to the project management plan and project documents.
What did they forget?
A. Determine quality metrics
B. Define quality roles and responsibilities
C. Revise the lessons learned register
D. Update the requirements traceability matrix
HINT: An output of the Plan Quality Management process which serves as an input to the Manage
Quality and Control Quality processes is missing.
Question
3. The correct answer is A.
The question suggests that the Plan Quality Management process was performed, and an
element of this process was missed. Quality metrics are a project document that serves as one of
the outputs of the Plan Quality Management process. This document was not mentioned in the
scenario.
All of the other outputs are stated as being completed. A quality metric, an input to the Manage
Quality and Control Quality processes, specifically describes a project or product attribute and
how these processes will verify compliance with it. Therefore, quality metrics are what was most
likely missed by the project team.
Answer
4. One may argue that quality metrics should be part of the quality management plan just like the
quality roles and responsibilities. While this may sound counter-intuitive, the PMBOK® Guide
describes quality metrics as a separate standalone document. The complete list of the
components of the project management plan vs. project documents can be found on page 89,
Table 4-1. Project Management Plan and Project Documents.
Answer
5. All our questions are updated to the latest
A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) standard.
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