PMIS at City Center - a Unifier Deployment
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The document describes the implementation of a Project Management Information System (PMIS) called UNIFIERTM. It discusses defining business processes, reporting requirements, and customizing UNIFIERTM to suit the organization's structure and information needs. Examples of business processes covered include budget management, estimating, procurement, change management, cost control, project accounting, and project management. The deployment required contractual language, stakeholder buy-in, output/reports, training documentation, and standard operating procedures.
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Introduction To Business Process Design
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Overview
What is a business process?
Three definitions
Process types and hierarchies
Components of process architectures
The essence of Business Process Design (BPD)
Why is BPD important?
BPD and overall business performance
BPD and strategy
Why do inefficient processes exist?
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What is a Business Process?
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A Business Process describes how something is done in
an organization
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Business - Organizational entity that deploys resources to provide customers with desired products and services
Process (Merriam-Webster’s Dictionary)
(i)A natural phenomenon marked by gradual changes that
lead to a particular result
(ii)A natural continuing activity or function
(iii)A series of actions and operations conducing to an end
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What is a Business Process?
2.Traditional Process definition in OM literature
A process specifies the transformation of inputs to outputs
Different types of transformations
Physical (Ex. raw material finished product)
Locational (Ex. flying from Denver to L.A.)
Transactional (Ex. depositing money in a bank)
Informational (Ex. accounting data financial statement)
The transformation model of a process
Inputs
Outputs
Process
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What is a Business Process?
The Process View
Any organization entity or business can be characterized as a process or a network of processes
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Has its origin in the areas of manufacturing and quality
The transformation model of a process
Inputs
Outputs
Process
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What is a Business Process?
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Process
Customers
Suppliers
Resources
Inputs
Outputs
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Process Types and Hierarchies
Individual processes
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2.Vertical or Functional processes
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3.Horizontal or Cross Functional processes
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Make up
Make up
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Marketing
Operations
Accounting
CEO
Order Request
Order Fulfilled
Production planning
Vertical process
Horizontal process
Individual process
Buying a TV commercial
Illustration: Process Types and Hierarchies
9
Process Types and Hierarchies
Core cross-functional processes often have highest improvement potential
Core processes – essential for meeting market place demand through a specific strategy
Especially high improvement potential if a significant amount of non-manufacturing/service related activities
Reasons
Difficult to coordinate
Have not ke ...
Vendor Management
The document discusses the need for a centralized Vendor Management (VM) function at NJM to better manage its large number of vendors and contracts. It proposes creating a Vendor Management Office (VMO) to develop standardized processes and templates for vendor selection, contract management, performance monitoring, and relationship management. The VMO would establish a master vendor list, classify vendors, and help integrate VM processes into existing work models.
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Slideshow used for a webinar to the Association of Enterprise Architects (https://www.globalaea.org/) on 28th June 2023) - promoting the development of the EA Mindset
CobiT, Val IT & Balanced Scorecards
The document discusses balanced scorecards and how they can be used as a management toolkit to measure performance from customer, internal process, and learning and growth perspectives in addition to traditional financial measures. It provides examples of how metrics can be cascaded down from strategic scorecards to operational unit scorecards. Cause and effect relationships between metrics are also discussed, as well as how balanced scorecards can be linked to other frameworks like COBIT and used to track performance against business objectives.
MuraliShankar
O.S. Muralishankar is seeking a role utilizing his expertise in project management, business analysis, architecture, and data management. He has over 20 years of experience in finance, risk management, and business intelligence systems. His technical skills include Oracle, Teradata, SQL, and ETL tools. He has managed many projects involving data warehousing, reporting, reconciliation, and Basel compliance.
The Hartford's Michael Knipper on Blueprint for Rapid and Sustainable Spend M...
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Project Plan ERP Sample by ijaz haider malik weboriez@hotmail
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Intelligent Process Management & Visualization Technologies
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1Introduction To Business Process Design2Overvie.docx
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The Hartford's Michael Knipper on Blueprint for Rapid and Sustainable Spend M...
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PMIS at City Center - a Unifier Deployment
- 1. Project Management Information System a UNIFIERTM deployment
- 2. The Project Controls Group Mission Analyze the organization structure and information needs and configure UNIFIERTMto suit that organization and meet those needs
- 3. UNIFIERTM deployment involved defining: 1) Business Processes: Workflow Processes (reviews/approvals) Information capture (forms/fields) 2) Reporting Requirements
- 5. CityCenter Business Processes(Project Management)
- 6. CityCenter Business Processes (Construction Management)
- 7. Business Processes (in a typical) Project Management Information Systemmay include….
- 11. Collaborative Design Reviews
- 13. VE Process Management
- 15. On-Line Bidding
- 16. Contract Approval processing
- 17. Contract Awards/Commitment Processing
- 19. Change Order Processing
- 21. Meeting Minutes
- 22. Correspondence
- 23. RFIs/Submittals
- 27. Submittals
- 28. Daily Reporting
- 30. CityCenter PMIS adoption required: Contractual language requiring it’s use Stakeholder buy-in of Business Process workflows Output/Reports Executive Level (Dashboards) Project Management (Summary/Detailed/Logs/Queries) Reports Identify: Current Status Management Action Items Critical Decisions Required Documentation Built-in, deployment specific Help Files Standard Operating Procedures Deployment/Configuration Documents Training Communications (change notifications)
- 31. Output/Reports
- 35. Project Management Reports Comprehensive Anticipated Cost Reports to pro-actively manage cost to meet budget Real-time queries of the system’s database to respond to issues and actions “real-time” Logs to track the status of records and locate bottlenecks (Ball-in-Court reporting)
- 36. Anticipated Cost Report – Trade Detail Total Anticipated Cost ( Current Contracts + Pending Items + To Be Bought) Uncommitted PendingItems RecordNumber & Title ToBeBought Budgets Contracts Trade Pending Change Orders Baseline Value Original Value Instructions Scope Changes Approved Change Orders Current Value Current Value Contractor Pricing Contractor/Vendor Name Custom/Crystal Report
- 37. Documentation
- 38. Serve as a guide for User’s to ensure consistency, and Documents the company’s business rules & requirements The following excerpts are taken from a Standard Operating Procedure (SOP) for awarding subcontracts (a separate SOP is typically written for each Business Process) Standard Operating Procedures
- 39. Standard Operating Procedure (Business Process Overview) Introduction the business purpose Groups the Departments Triggering Events what precipitates the creation of a record Assignees participating roles Related Processes defines the interaction of the record to other record types Cost Sheet Effect how the record relates to the cost database
- 40. Standard Operating Procedure (Company/Project Context) Business Rules Company specific rules for this Business Process Roles & Responsibilities
- 41. Standard Operating Procedure (Workflow Set-up, Steps & Resulting Actions)
- 42. Standard Operating Procedure (Standards for Data Entry)
- 43. Standard Operating Procedure (Supplemental Data Requirements)
- 44. Standard Operating Procedure (Frequently Asked Questions)
- 45. Standard Operating Procedure (Workflow Diagram)
- 46. User Manual/Tutorial Serves as a training tool to ensure: Understanding of Requirements Consistency in Approach The following excerpts are taken from an On-Line Bidder Tutorial which provides step-by-step Instructions to Bidders
- 47. User Manual/Tutorial(Table of Contents)
- 48. User Manual/Tutorial (Browser Set-up)
- 49. User Manual/Tutorial (Home Page in UNIFIERTM)
- 50. User Manual/Tutorial (Creating a Bid Record)
- 51. User Manual/Tutorial (Preparing a Bid – Summary Info)
- 52. User Manual/Tutorial (Preparing a Bid – Detailed Info)
- 53. User Manual/Tutorial(Submitting a Bid)
- 54. User Manual/Tutorial(Receipt of Bid Submission)
- 55. At this point, some may say: “The End” In the Construction Business we know that this is just the beginning!