The document contains a test with multiple choice questions about project management concepts. The questions cover topics like requirements management, scope management, stakeholder management, quality management, and more. The high level responses provided indicate an understanding of key PM principles and frameworks like the PMBOK Guide.

1. Test 1_200 Qes
1-
d. The context diagram us useful in defining the scope because it shows at a high
level the work that needs to be done, including stakeholders who will use the product and other
systems that will interface with it. Correct Context diagrams are particularly useful early in
a project to specify the scope of the project. Practice Guide 4.10.7.3
2-
b. Upgrade the CRM solution Correct This might be part of a project
objective, but it is not a desired business outcome.
3-
d. Re-baseline the requirements Correct Each approved change results in a new
baseline.
4-
a. Business domain SMEs, such as Marketing, Accounting, and Operations Correct
Appropriate audience for distributing written questions and soliciting information
5-
d. The sponsor would have approved the requirements management plan as part
of the project management plan that detailed these actions. Correct The sponsor may not be
familiar with the details of the requirements management plan, but they should have a basic
understanding of the plan for requirements and agree with the approach.
6-
a. Completion of project scope is measured against the project management plan;
completion of product scope is measured against the product requirements. Correct PMBOK
Guide chapter 5
7-
c. Assessment of proposed solution, allocated requirements, identified
defects/mitigating actions Correct These support a post implementation assessment.
8-
c. Any stakeholder who has participated in elicitation tasksCorrect

2. 9-
d. Collection of objects that share the same designCorrect Design is not relevant
to the definition of a class.
10-
c. Open-ended questions should be used to uncover needs and closed-ended
questions to confirm specifics. Correct Closed-ended questions are questions that are used to
elicit a single response. Open-ended questions are questions that are used to elicit a dialog or
series of steps and cannot be answered in a yes or no fashion but need explaining.
11-
d. The areas of certainty that affect the decision. Correct Just the opposite: areas
of uncertainty should be understood.
12-
c. An assumption Correct PMBOK Guide Glossary Page 529
13-
a. Lessons learned Correct Practice Guide 3.4.6
14-
b. Business, stakeholder, solution requirements, transition, project, and quality
Correct Correct! Per PMBOK Guide, 5.2 Collect Requirements
15-
b. The workshop may have the facilitator's immediate feedback of the
requirements to the stakeholders. Correct This is a strength of a Requirements Workshop
16-
a. Requirements analysis activities, configuration management process,
requirements prioritization process, traceability structure Correct PMBOK Guide 5.1.3.2
Requirements Management Plan
17-
b. Cardinalities Correct Practice Guide 4.10.10.1
18-

3. d. How requirements activities will be planned, tracked, and reported. Correct
PMBOK Guide 5.1.3.2
19-
a. New data that supports changes to any business process will be included in the
new system. Correct Describes the behavior of the system. PMBOK Guide 5.2
20-
c. Glossary Correct
21-
b. Establish the requirements baseline Correct This is a predecessor task. You
have to have a baseline, before you can determine any changes.
22-
a. The business case helps prevent scope creep. Correct Practice Guide
2.6.1
23-
a. Project statement of work Correct PMBOK Guide 4.1.1.1
24-
a. Conflicts that affect the requirements must be resolved before formal approval
is given. Correct
26-
c. Observation Correct Observation will be the best technique to use since you
can watch them perform their work in order to understand the flow of work, the context of the
work, and why it is done in a certain way.
27-
c. Anticipating stakeholders' reactions to project decisions Correct PMBOK
Guide 13.3
28-
a. Plan Quality Management Correct
29-
a. Communicate a requirement Correct Requirements can be generally
communicated informally, anywhere, anytime.
30

4. b. Brainstorming is used by groups to generate multiple ideas related to project
and product requirements. Correct PMBOK 5.2.2.4, Practice Guide 3.3.1
31-
d. WBS. Correct The scope management plan provides guidance on how to
create the WBS, but the WBS is not part of the scope management plan. PMBOK Guide 5.1.3.1-
32
d. Change management plan Correct PBA Exam Content Outline.
33-
c. Summation, Delphi Correct Summation is an invented answer designed to
sound like an estimating technique (such as bottom-up). Delphi is a valid technique.
34-
b. Configuration management. Correct PMBOK Guide 5.6.1.1 Project
Management Plan/Configuration Management Plan.
35-
d. Set iteration length, estimate velocity, prioritize stories, allocate stories
to one or more iterations Correct
36-
c. Before formal approval is given to the requirements Correct
37-
c. A set of activities performed to identify business needs and recommend
relevant solutions; and to elicit, document and manage requirements. Correct Practice Guide
1.5
38-
a. They need to be handled appropriately and in a timely manner in order to keep
things working smoothly on projects. Correct
39-
b. Optional versus mandatory and which entity/class it belongs to
Correct Important things about data attributes.
40-

5. a. Compromising (Reconcile) Correct PMBOK Guide 9.4.2.3
41-
c. Traceability assists in managing changes to the requirements that will occur
after the requirements are baselined. Correct This is part of the bi-directional definition of
traceability. It is one of the benefits of tracing requirements. While not explicitly stated as bi-
directional, the PMBOK does talk about the various links to which requirements trace.
42-
c. Project charter or project initiation-type document and project
scope statement Correct Both of these contain Business requirements, which are
considered high-level requirements. PMBOK Guide 4.1
43-
d. By clearly showing who will be responsible, accountable, consulted, and
informed in each activity and getting agreement from all parties Correct PMBOK Guide 9.1.2.1
Organization Charts and Position Descriptions.
44-
d. Communicated Correct
45
c. Document Analysis Correct Document Analysis focuses on the '"as-is"'
environment by looking at exiting documentation such as training guides, system and user
documentation, problem reports, etc.
46-
a. Elicit the real need behind the stated need Correct While b and c might be
done, it's important that the BA elicits that actual needs of the stakeholder, not just the
expressed desires.
47-

6. b. Requirements have not been communicated appropriately.
Correct The result of communicated requirements is just that, communicated, meaning
requirements are completely understood in their current state. If there are questions, the
current state of the requirements is not completely understood, which means they are not
communicated appropriately.
48-
d. Deliverable acceptance criteria Correct PMBOK Guide 8.1.1.1
49-
b. A documented representation of a condition or capability Correct PMBOK
glossary page 558 OR Practice Guide 1.7
50-
c. Requirements can be allocated by job function, organizational units, or releases.
Correct
51-
d. Hiro did not define his stakeholder list with roles and responsibilities
appropriately. Correct If he had completed his stakeholder list, he would have known that Evan
did not have signatory approval.
52-
b. Explain to the stakeholder that the requirement is not consistent with
the project scope and that including it will impact the overall project Correct First explain the
situation and impact. If the stakeholder wishes to pursue the requirement, then a formal scope
change request can be made.
53-
c. Iteratively Correct Requirements should be communicated iteratively as
they become documented for more timely feedback and approval.
54-
b. Focus Groups Correct Focus groups are used for qualitative input about a new
product like a system. It can be a quick way to generate ideas quickly, especially about attitudes
and beliefs.
55-
d. The project meets quality requirements. Her issue is with the grade of the
product based on the approved scope. Correct Grade refers to the richness of the product

7. scope. Think of a 1 star hotel that has zero amenities but is clean, quiet, and well maintained.
PMBOK Guide 8
56-
d. By complexity, I meant that there is a large number of cross-functional
stakeholders representing a variety of end-users who interact with other stakeholder groups.
Correct Practice guide 3.3.2.2
57-
d. They help validate the business value of each requirement. Correct
58-
c. Stakeholder identification Correct PMBOK Guide 13.1
59-
b. Strive to develop a friendly, honest, and open relationship. Correct That
also applies to all stakeholders, not just the customer.
60-
d. Understand the current situation and analyze the information received about
the situation Correct Practice Guide 2.3
61-
b. Active Correct In this observation approach, the observer does not participate
but may ask questions to understand the activity or get clarification. Practice Guide 4.5.5.6
62-
b. Stakeholder lists, roles and responsibilities
63-
a. When the session is with participants who are very anxious about the project
and feel threatened that the project will result in job loss. Starting and ending with easy
questions will help the group be more productive. Correct Organizing the questions to
create a safe environment is appropriate when the questions might be threatening to the
participants. Practice Guide 4.4.3
64-

8. a. HR policies used by your organization Correct Policies specific to and used by
the organization are OPAs, including policies pertinent to HR, safety, ethics, etc. PMBOK Guide
2.1.4
65-
d. Active stakeholder involvement Correct A project can have a great BA, PM, and
project sponsor, but it will face challenges without stakeholders who are actively engaged in the
requirements gathering process
66-
c. Document the results from the workshop and validate that the requirements
match the stakeholder's understanding of the problem and needs Correct
67-
d. A statistical concept used to analyze future outcomes of decisions when there is
uncertainty Correct PMBOK Guide 11.4.2.2
68-
c. High power, high interest Correct As a senior vice president they
have a lot of authority (power) and a high level of concern (interest) for the project outcome,
which will directly impact their department. PMBOK Guide 13.1.2.1
69-
c. Create a business domain model and schedule a walkthrough or review Correct
70-
d. Decision model.Correct The decision model is a logical representation of
business logic. It provides a way to organize complex business rules with a structural design of
the logic. Practice Guide 4.10.9.2
71-

9. a. Draw a Context diagram. Correct A Context Diagram shows the data in
and out of a system.
72-
a. Technical design Correct The business analyst evaluates against
the requirements, not the design.
73-
a. Requirements have been communicated. Correct
74-
d. Agile Correct Agile approaches tend to place a great deal of emphasis on
effective requirements prioritization methods. Since time and money are fixed on Agile projects,
prioritization aids in delivering value to the business as quickly as possible.
75-
c. They need to convey a cohesive and effective message to one or more
audiences appropriate to their needs. Correct
76
b. Perform Integrated Change Control process Correct PMBOK Guide 4.5
77-
d. Both projects have a payback period of 4, so they should explore other financial
tools to help determine which project is best. Correct Payback period = the investment/cash
inflows, and in both cases it equals 4: $100,000/$25,000 and $200,000/$50,000. Payback period
in this case does not indicate which project would be best.
78-
c. With smaller work items. Correct The smaller the item, the higher
the accuracy. PMBOK Guide 6.4.2.4
79-

10. a. The opportunity cost of Project A is larger than the opportunity cost of Project
B. Correct Project A has an opportunity cost of $150,000; Project B has an opportunity cost
of $100,000
80-
b. Ensure timely receipt of requirements deliverables and obtain buy-in amongst
stakeholders Correct Two benefits of performing Stakeholder Analysis, PMBOK 13.1
81-
d. Unified model Correct Made up term
82-
a. Communicate requirements Correct To obtain testing team sign-off,
requirements need to be communicated.
83-
a. Include all participants, locations, and resources required Correct Practice
Guide 4.5.5.3
84-
d. Assumptions Correct Assumptions are factors believed to be true and must
be documented.
85-
b. Workshops cost less than individual interviews. Correct You can speak to more
people in less time and save money.
86-
c. There needs to be enough guidance to ensure quality, good management
practices, and enough flexibility to perform effectively. Correct Practice Guide 3.4.2.1
87-
b. Five Whys and Fishbone Diagram Correct These two techniques
can help with root cause analysis.
88-
b. Business needs, project scope, product development, test scenarios Correct
PMBOK Guide 5.2.3.2 Requirements Traceability Matrix
89-

11. .
a. Class diagram, entity relationship diagram, data dictionary, and state
diagram. Correct
90-
c. Existing project reference materials. Correct This is part of document
analysis, not stakeholder analysis. PMBOK Guide 5.2
91-
c. The BA facilitates the approval process. Correct The BA leads stakeholders
through this process by initiating and facilitating approval of the situation statement to ensure
that there is agreement among the stakeholders as to what the situation is. BA Practice Guide
2.3.5
92-
c. A method used to determine costs incurred to ensure quality, such as cost of
preventive measures and audits, cost for quality planning, assurance, and control, and the cost
of non-conformance. Correct PMBOK Guide, Glossary
93-Which of the following business rules is really a requirement?
c. A daily report of collected sales taxes must be produced. Correct This
specifies a requirement for a project deliverable, whereas business rules transcend projects.
94-
a. Interoperability Correct
95-
b. Tester, regulator, and sponsor Correct The question is asking who
might need to participate in validating the solution. The least obvious of these may be the
sponsor, who must accept the solution.
96-
c. Monitoring Correct PMBOK Glossary Page 546
97-
c. They indicate the points at which results falling outside of them will require
corrective action. Correct PMBOK Guide 8.1.2.3
98-
d. Preventative costs, appraisal costs, internal failure costs, and external failure
costs. Correct PMBOK 8.1, Figure 8-5

12. 99-
.
b. They have been prioritized and approved. Correct
100-
a. WBS Correct The WBS is a hierarchical decomposition of the total
scope of work to be carried out by the project team to accomplish the project objectives and
create the required deliverables. PMBOK 5.4
101-
b. Use statistical sampling.Correct Sampling is done to reduce the cost of testing,
inspecting, and other costs of quality.
102-
c. Use a standard set of interview questions for all interviewees in order to
facilitate scoring each question. Correct May need to custom-design the interview based on
desired outcome.
103-
c. Agreeing to avoid debating ideas among group participants Correct
It may be best to avoid this, but no such agreement is required for brainstorming.
104-
c. Stakeholder analysis Correct This is an ongoing process. PMBOK Guide 13.1
105-
a. A business rule is a directive that supports a business policy. A Business
requirement is a high level statement of the goals, objectives, or needs of the enterprise.
Correct A business rule is a specific, actionable, testable directive that is under the
control of an organization and that supports a business policy.
106-
d. Project manager Correct This is implied in the PMBOK because of the
emphasis on integrating the communication plan into the overall project plan. Plus, a major
project requires more communication planning.
107-
c. All stakeholdersCorrect Assumptions and constraints may be expressed by any
stakeholder.

13. 108-
a. Project scope statement, WBS, WBS dictionary.
109-
d. Requirements. Correct PMBOK Guide 5.2
110-
b. Reaching agreements with stakeholders on what interfaces are needed Correct
This is one purpose for using Interface Analysis as a requirements elicitation technique.
111
d. It is always needed Correct PMBOK 1.6 Business Value
112-
a. An "extends" use case is functionally equivalent to an alternate flow of events.
Correct An "extends" allows insertion of additional behavior into a use case. The use
case being extended must be completely functional in its own right. The extending use case
does not need to be complete without reference to the base use case. An extension is
functionally identical to an alternate flow, but is captured in a separate use case for
convenience.
113-
c. Structured walkthroughCorrect The purpose of this technique is to find defects.
114-
a. Interface Analysis. Correct Interface Analysis considers the interaction
between systems, systems to devices, hardware-to-hardware, and user interfaces.
115-
a. Conducting pre-workshop interviews Correct They focus on ensuring that the
purpose of the requirements workshop is understood and aligned with the needs of each
attendee and ensure that any preparation needed for the session by that attendee is
understood.
116-
d. Stakeholders and Organizational Process Assets Correct These two items are
both inputs to Plan BA Activities.

14. 117-
d. Identify stakeholder, analyze impact or support of each stakeholder, determine
plan to influence the stakeholder Correct PMBOK Guide 13.1 Identify Stakeholders
118-
d. Help Desk staff wait an average of 30 seconds per query, resulting in an average
of 10% longer calls than the industry average. Correct This problem statement gets into the
business "pain" (what is happening and the measurable impact) and states a problem needing a
solution (and not a solution).
119-
b. Although the performance was actually better than the defined performance
metrics for the solution, the solution did not address the business need for which the project
was undertaken. Correct
120-
a. To derive consensus using a panel of experts to arrive at a convergent solution
to a problem. Correct PMBOK Guide 11.2.2.2
121-
c. Unique ID, description, owner, source, priority, status and any other attributed
determined to be needed Correct PMBOK Guide 5.2.3.2 Requirements Traceability Matrix
122-
d. The business analyst often supports the sponsor when presenting the project
proposal information. Correct The business analyst often supports the sponsor by preparing a
business case and presenting the project proposal information. The sponsor approves the
business case. PMBOK Guide 4.1
123-
a. Cost-benefit analysis Correct This is the only of the possible answers that
puts a price tag on the financial value of an initiative.
124-
b. Review the change management process and provide assurance that
any unforeseen requirements will be fairly considered in the change control process. Correct
The business analyst is responsible for managing the stakeholder relationship regarding
requirements, and, as a professional, is obligated to advise the stakeholder on best practices
and project related processes.
125-
a. Provide realistic data to measure performance Correct

15. 126-
b. Baseline requirements as a starting point for managing changes
Correct Baseline means, "The approved version of a work product that can be changed
only through formal change control procedures and is used as a basis for comparison." PMBOK
Guide Glossary Page 529
127-
b. Secondary actor Correct
128-
a. A sales rep is assigned to zero, one, or more accounts. An account is assigned to
one sales rep. Correct A rep has no accounts during probation. An account always has one rep,
even if it is a "House" account.
129-
d. Determine whether or not a process is stable. Correct PMBOK Guide 8.1.2.3
130-
b. Decision analysis Correct
131-
a. Solution scope must also change. Correct PMBOK Guide 5.6 Control
Scope
132-
c. Ensure that problems are resolved Correct Emphasis is on resolution not
on who resolves.
133-
b. Interface analysis Correct Identify interfaces between solutions and/or
solution components and define requirements that describe how they will interact.
134-
c. Weighted ranking Correct Practice Guide 2.5.5.1
135-
b. Who can create, read, update, or delete data in a system Correct
136-
c. It is the project plan that covers the work to be performed during the business
analysis process, and it is the responsibility of the business analyst to identify that work. Correct
Practice Guide 3.5.2.

16. 137-
d. Define Scope Correct PMBOK Guide 5.3
138-
d. MoSCoW analysis Correct It is often easier for stakeholders to think of
requirements that must, should, could, or won't be included in a release.
139-
d. A specification or product that has been formally reviewed and agreed upon by
the stakeholders and that serves as the basis for further development. It can be changed only
through formal change control procedures. Correct The IEEE Standard Glossary of Software
Engineering Terminology
140
c. For successful completion of the current phase of the project which is
decomposed to the work package level, and subsequent phases of the project which are
decomposed to the planning package level Correct
141-
c. Be proactive in managing stakeholder influence on the project to make sure that
it is positive Correct Stakeholder management is all about being proactive to improve the
chances that stakeholder influences benefit the project.
142
c. Unaware, resistant, neutral, supportive, leading Correct PMBOK Guide
13.2.2.3 Analytical Techniques
143-
c. Let Ellen know how much her support is appreciated and help her find the win-
win in a communications plan that will keep her informed as much as, but not more than, she
needs to be. Correct Good communications should be effective and efficient. Effective means
it's in the right format, at the right level of detail, at the right time, etc. Efficient communication
means providing only as much information as needed. Ellen's request violates both criteria for
good communications. PMBOK Guide 10.2
144-
a. Quality audits Correct PMBOK Guide 8.2.2.2
145-
a. Assess whether or not the solution achieved the desired business result.Correct
Practice Guide 6.2

17. 146-
d. For an online mortgage application, the online application is not wanted
without adequate login functionality. Correct One requirement becomes unnecessary if the
other is not satisfied.
147-
b. It sets expectations around the amount of business analysis
work that will be required. Correct Practice Guide 3.2
148
a. The business analyst Correct
149-
c. Transition requirements Correct This refers to the transition from
current to future state and represents temporary requirements. PMBOK Guide 5.2
150-
a. Capability TableCorrect BA Practice Guide 2.4.7
152-
b. Are not measurable. Correct Objectives need to be SMART: specific,
measurable, achievable, relevant, and time-bounded.
153-
c. Various techniques can be used to ensure that the sample selected is
representative of the population. Correct
154-
a. Tests written without regard to how the software is implemented
Correct They test only expected inputs and outputs. Even though testing is not a BA
task, BAs are expected to know about it.
155-
b. It helps gain support and buy-in for the business analysis activities that
will be performed on the project. Correct Practice Guide 3.2.1
156-

18. d. To develop strategies for obtaining buy-in and collaboration Correct Along
with assessing stakeholder attitude, assessing stakeholder influence can help develop strategies
for obtaining buy-in and collaboration.
157-
c. Using a statistical model to estimate. Correct This method uses
statistical data as a basis for estimating. It relies on historical data using a key parameter, such
as number of hours needed to develop one hour of training. PMBOK Guide 6.5.2.3.
158-
b. Implied by or derived from other requirements. Correct They can also be stated
and managed.
159-
d. Bottom-up estimation Correct Bottom-up estimating provides the greatest
level of detail and granularity. PMBOK Guide 6.4.2.4
160-
c. The business analyst selects the projects that meet the
organization's strategic initiatives. Correct The executive team selects the projects the
organization will work on to meet the strategic objectives. The BA may provide input
information and make recommendations to the selection, but they do not make the selection.
161-
d. Define the business need that the COTS package is intended to address. Correct
When confronted with a change to a system, the first task is to define why the change is
warranted by defining the business need. It applies equally to situations where a sponsor has
picked out a package as to other less solution-driven cases. PMBOK Guide 4.1.1.2
162-
c. After requirements elicitation but before solution assessment Correct
Requirements elicitation precedes analysis. Although this is an iterative process,
requirements are elicited before they are analyzed. Requirements must be analyzed before they
can be evaluated with the solutions.
163-
d. Seek a meeting with the SME to listen carefully to his concerns and be able to
reflect them back to the stakeholder, then engage the stakeholder in suggestions for how to
mitigate the particular issues; consider next steps after thoroughly understanding the concerns
from the stakeholder's perspective Correct This is an example of problem-solving, which is
an effective way to resolve conflict. A significant ingredient in problem-solving is listening, which
helps SMEs explain their views. It may help uncover underlying issues not related to his
expectations or requirements.

19. 164-
d. Working together to create seamless ways of thinking and operating, saving
time, avoiding re-work. Correct Not in the PMBOK but implied
165-
c. Net present value Correct Practice Guide 2.5.6.4
166-
b. To conceptualize in enough detail the new business capabilities Correct This is
done to enable stakeholders to understand how the capabilities will address the business need.
167-
b. Activity diagrams. Correct Activity diagrams, flowcharts, and workflow
models all support Business Process Analysis.
168-
d. Burn down chart Correct
169-
a. The process should be defined collaboratively with stakeholders and
documented for reference when decisions need to be made. Correct Practice Guide 3.4.12.
170-
b. Quality metric. Correct PMBOK Guide 8.1.3.3
171-
a. A set of changes to the current state to meet a business need. Correct
172-
d. Document the Business requirements in the format determined prior to the
workshop Correct Documentation is the responsibility of the scribe.
173-
c. Change control board Correct PMBOK Guide 4.5
174-
b. At a minimum for the duration of the project. Correct Practice
Guide 5.1
175-.

20. c. In his haste, he jumped right into the review instead of starting
with a review of the session objective. Correct Key to any well-run meeting is to review the
objectives to set expectations as to what will and what will not be covered in the session.
176-
a. Use cases Correct Key words are goals, actor, and response.
177-
c. Be pre-qualifiedCorrect Participants should represent a cross-section of
experience and have experience with the subject being explored. PMBOK Guide 5.2
178-
d. Changes to the business analysis plan to improve the Business Analysis process.
Correct
179-
d. WBS, deliverables, constraints, assumptions Correct PMBOK Guide 5.4.3.1
180-
b. Product scope Correct A business analyst would use functional decomposition
to help break down the product or solution scope. PMBOK Guide 5.4
181-
b. User stories, whiteboards, flip charts Correct Informal artifacts would serve
the purpose.
182-
b. Risk tolerance Correct PMBOK Guide, chapter 11
183
c. It helps formulate thoughts about how to coordinate and
conduct elicitation across a project. Correct Practice Guide 4.3.1
184-
d. Configuration management system. Correct The CMS is a subsystem of the
overall project management system....It includes the documentation, tracking systems, and
defined approval levels necessary for authorizing and controlling changes. The version control
system (VCS) tracks the history of revisions and falls under the umbrella of the configuration
management system. BA Practice Guide 5.8.2.1
185-

21. b. Define activities, sequence activities, estimate resource needs, estimate
durations Correct PMBOK Guide Chap 6
186-
a. Determine the most feasible business solution scope Correct The business
analyst is responsible for the business case that is an input to the project charter in project
initiation. PMBOK Guide 4.1.1.2
187-
a. At any time in its life cycle Correct Requirements can be prioritized even
before they are fully analyzed.
188-
b. Project manager Correct The project manager must be consulted before
changes are implemented to assess whether those changes will have an impact on the project.
189
d. Run through Perform Integrated Change Control and reflected in the project
management plan. Correct
190-
c. Communications management plan Correct PMBOK Guide 10.2.1.1
Communications Management Plan
191
a. Accepted deliverables Correct PMBOK Guide 5.5.3
192
c. Analogous estimating. Correct PMBOK Guide 6.5.2.2 Analogous Estimating
193-
c. The problem, analysis, recommendation, and evaluation. Correct BA
Practice Guide 2.6
194-
a. Influence/impact Correct Influence refers to active involvement
on the project. Impact refers to the ability to affect changes, which describes this situation.
PMBOK Guide 13.1.2.1

22. 195-
a. Project scope Correct Functional decomposition can help break down project
scope. In this example, the business analyst is assisting the PM in decomposing the project
scope.
196-
d. Customer satisfaction Correct
197-
a. When the process is in control, it may be adjusted; when it is out of control, it
should be adjusted. Correct PMBOK Guide 8.1.2.3
198-
d. Scope statement Correct PMBOK Guide 5.3.3.1
199-
b. Follow the process for submitting change requests per the configuration
and change control systems. Correct While this may sound evasive, this is the best answer.
The process for handling change requests is defined for each project and specified in the
configuration management system, which includes the configuration and change control
systems.
200-
a. Plan the risk response. Correct Tasks are Identify, Qualitative Risk Analysis,
Quantitative Risk Analysis, Plan Risk Response. PMBOK Guide Chapter 11