The document contains questions and answers related to project management concepts and processes. It provides explanations for various terms, roles, and activities involved in project management based on the PMBOK Guide.

1. NUMBER Question Correct Answer Explanation
1 Chester Inc. was contracted to install 200,000 square feet of floor tile
in three food production facilities in Michigan. There was some
concerns raised by the customer that the total square footage was not
met and the buyer opened up a claim. The activity of opening this
claim is related to:
Control Procurements The opening of a claim is in controlling procurements or the
Control Procurements process. PMBOK® p. 498
2 After a meeting with the financial department, there have been some
changes to the amount of money available for the project. What will
need to be updated in the manage stakeholder engagement process?
Project management plan updates This would be an update to the budget.
3 Your team is working on a new project and will require training on the
new equipment. This training is known as what?
Cost of quality Training is a part of the cost of quality. PMBOK® p. 283
4 The role of the project manager in an Agile environment is? Somewhat of an unknown The role of the project manager in an Agile environment is
somewhat of an unknown, because in many Agile frameworks
and approaches, they do no address the role of the project
manager. Agile Practice Guide, page 37.
5 At the end of the first month of a six month project, the project
manager is re-analyzing the schedule. She is putting together a
sequence of activities with the least amount of scheduling flexibility.
What is this called?
Critical path method This is the proper term for what the project manager is doing.
6 The project manager needs to be aware of changes. In addition, the
project manager should also do what?
Prevent unnecessary changes This is a key responsibility of a project manager.
7 One of the inputs to the Plan Risk Management process is the
stakeholder register. What is the best reason this is needed in
planning for risks?
The stakeholder register allows the project
manager to see what the roles are, of each
stakeholder.
This is the most appropriate answer.
8 There are three outputs in determining a budget. Which of the
following is one of the outputs in the process Determine Budget?
Project funding requirements The project funding requirements is an output. The rest are
inputs or tools and techniques for determining a budget using
the Determine Budget process.
9 The project manager has decided that he prefers a colocated team
over a virtual team for a particular project. A senior project manager
tells him that a virtual team provides the following advantages except
which one?
A sense of community with a central war room. A colocated team advantage is a sense of community. PMBOK
p. 340
10 There are four values of the Agile Manifesto. Which of the following is
not one of the four values of the Agile Manifesto?
Ensure all risks have a response plan over just
allowing risks to occur.
The four values of the Agile Manifesto are: Individuals and
interactions over processes and tools; Working software over
comprehensive documentation; Customer collaboration over
contract negotiation; Responding to change over following a
plan. Agile Practice Guide. p. 8

2. 11 A work breakdown structure component that is below the control
account and above the work package is known as:
Planning package A planning package is a work breakdown structure or WBS
component that resides below the control account and is above
the work package and has known work content but does not
have detailed scheduled activities. PMBOK® p. 161
12 What is the main benefit of developing a project management plan? It creates a comprehensive document that defines
the basis of the project work and how the work
will be performed.
This central and comprehensive document is the key benefit.
PMBOK® p. 82
13 You are working on a construction project in a different country and
on a tight schedule. The city manager informs you that due to a local
holiday you will need to pay an additional fee for the needed road
closure that day. What do you do next?
Pay the fee. Since this is a legitimate request, pay the fee.
14 The most successful project managers will spend a significant amount
of time doing which of the following:
Communicating Communication is one of the key factors in successful projects.
PMBOK® p. 359, 361
15 You have been asked in the hallway by the CFO which report will have
an update on the project since the last meeting. You tell him that the
information is in which report?
Progress report The progress report will have the information from the last
meeting that the CFO needs. The status report will also have
most of that information but status reports focus on the project
overall.
16 The key tool in controlling the scope of a project is variance analysis.
What is the best definition of this?
Determining the cause and degree of difference
between the baseline and the actual performance
relative to the scope baseline.
This is the definition as described in PMBOK® p. 170
17 The project is about halfway done and the client is looking for a
definitive estimate for the rest of the project. You work up the budget
and you are able to say that the budget is plus or minus what
percentage?
10% / -5% A definitive budget is +10% / -5% and is generally known once
the project is underway. A planning budget is +25% / -10%. An
order of magnitude budget is +75% / -25%.
18 Regularly analyzing as well as documenting key relevant stakeholder
information, such as their interests, interdependencies, influence, and
their potential impact on the success of the project, occurs in which
process?
Identify stakeholders Identify Stakeholders is that process being described. PMBOK®
p. 503
19 You have been asked to begin writing the project scope management
plan. You are gathering the necessary documents to begin this
process. Which of the following is required to do this?
Quality management plan The way the project and product scope will be managed can
have an influence and will be needed when developing the
scope management plan. PMBOK® p. 135
20 General communications activities that are utilizing emails, social
media, websites, and informal ad hoc discussions are:
Informal General communications activities that are utilizing emails,
social media, websites, and informal ad hoc discussions are
informal. PMBOK® p. 361

3. 21 The project manager must require the skills to identify, build,
maintain, motivate, lead, and inspire project team members,
regardless of the size of the project team. Recognizing and rewarding
good performance, is mainly a focus of which Resource Management
process?
Develop Team Recognizing and rewarding good performance, is mainly a
focus of the Develop Team process. PMBOK® p. 337
22 Kevin is presenting the project quality plan to the stakeholder
meeting. One of the stakeholders asks what the difference is between
grade and quality. What is your best response?
Quality is the degree which the product fulfills the
requirements while grade is technical
characteristics of the product.
Quality is the degree that the product meets the requirements.
Grade is the technical characteristics. A low-grade example is a
basic cellphone meets the need to make phone calls. A high-
grade example would be an advanced smartphone with extra
features.
23 The key benefit of a cost-reimbursable contract is which of the
following?
They provide flexibility to redirect a seller when
the scope of the project cannot be defined or
there are high risks involved.
This is the key benefit for a cost reimbursable contract
24 While reviewing the bids from the subcontractors, the project
manager is trying to compare the various bids. He realizes that the
planning process missed a step to allow him to rate each bid. What
step did the planning process fail to provide?
Source selection analysis The source selection analysis step was missed, as the process
Plan Procurement Management produces as an output the
source selection criteria. PMBOK® p. 466
25 In the monthly financial report, you see the following information: CPI
=1.1, SPI=.9, PV=$500, SV=-$200. You cannot find the CV so you need
to calculate it. What is the CV?
$41 CV=EV-AC. Since these are not given, we need to calculate
these. Since EV=SPI*PV, EV=.9*$500=$450. CPI=EV/AC
therefore AC= EV/CPI= $450/1.1 = $409. Now we calculate
CV=$450-$409=$41
26 You are managing a project with budget at completion (BAC) $70,000.
The actual cost to date you have seen is $22,000 and earned value is
$19,000. You calculate estimate to complete (ETC) to $75,000 by
doing bottom-up sum of all costs. After so many calculations, what is
the estimate at completion (EAC) for the project?
$97,000 Estimate at Completion , i.e. EAC = AC + bottom-up ETC, EAC =
$22,000 + $75,000 = $97,000.
27 Collecting requirements encompasses a variety of areas for different
reasons. Which of the following is not a type of requirement?
Risk requirements There are no risk requirements.
28 In the stakeholder engagement assessment matrix, which the project
manager and the project team must actively manage, has different
classifications. For a stakeholder that is aware of the project and
potential impacts and is actively engaged in ensuring that the project
will be successful, would be in which classification?
Leading Leading is the answer. PMBOK® p. 521
29 The team is reviewing the process control charts and is concerned
about a run of six consecutive points that are above the mean
measurement. The quality manager says that the process is out of
control and these tests will need to be done over again. This will cause
extra costs that were not anticipated. What is the next best step?
Close out the tests as the process is not out of
control.
The process is not out of control as it takes seven consecutive
points above or below the mean to signify it is out of control.
30 How project requirements activities will be planned, tracked,
reported, and where the requirements prioritization process, are
defined?
Requirements management plan How requirements activities will be planned, tracked, reported,
and the requirements prioritization process, are defined in the
requirements management plan. PMBOK® p. 137

4. 31 Valerie has been comparing the last six weeks of performance data.
She notices that the project is running under budget and ahead of
schedule. Valerie is training Susan, and Susan needs to understand
both the cost performance index (CPI) and the schedule performance
index (SPI). Which of the following would be true regarding the cost
performance index (CPI) and the schedule performance index (SPI)
based on what was previously stated?
CPI > 1 and SPI > 1 CPI > 1 and SPI > 1 is the best answer. As the PMBOK® Guide
states: CPI greater than 1 indicates under planned cost or
under budget. SPI greater than 1 indicates ahead of schedule.
PMBOK® Guide p. 267
32 A factor considered in selecting an organizational structure includes
the following, except:
The number of projects, contract types, and
number of employees
All are factors to consider in selecting an organizational
structure, except the number of projects, contract types, and
number of employees. PMBOK® p. 47
33 During the weekly risk management meeting, your team is reviewing
a high risk situation. They realize that the original response will not
work as planned if the risk occurs. What should the next step be?
Plan a new response. This would be the next step.
34 There is an urgent issue with the distribution of project reports,
regarding the stakeholder communication requirements, the types of
reports requested, their frequency and the individual stakeholders
who should receive which reports. The project manager needs to
follow the escalation process to resolve this urgent issue. Where can
the project manager find the escalation process which should be
followed to quickly resolve this issue?
Communications management plan The escalation process is a component of the communications
management plan. PMBOK® p. 377
35 When the communications management plan is complete and signed
off, which of the following is not true?
There is never a need to change the
communications management plan once it is
complete and signed off by stakeholders
An effective communications management plan will change if
conditions require a change. PMBOK® p. 367
36 The following are advantages of a virtual team, except: Communication planning Communication planning becomes increasingly important in a
virtual team environment. PMBOK® p. 333
37 Communications have a number of dimensions and skills. Which of
the following is not a dimension of communication?
Negotiation Negotiation is a skill, not a dimension of communication.
38 For the project that William is the project manager, it has been
identified through earned value analysis (EVA), that the schedule
performance index (SPI) is .77 and the cost performance index is .83.
The project is?
Behind schedule and over budget The best and correct answer is: Behind schedule and over
budget. Using the interpretation of results from the PMBOK®
Guide, If SPI is less than 1.0 that equals "Behind schedule" and
for CPI less than 1.0 then the project is "over planned cost or
over budget." PMBOK® p. 267
39 Your project is behind schedule and the decision to contract out some
of the work has been made. In the past you have worked with ABC
Contractors on smaller projects and want to use them. What should
be a concern?
ABC Contractors qualifications Although you have used them in the past, it has been on
smaller projects. You will want to confirm that they can do the
work.
40 There are four main tools and techniques used in the Plan Resource
Management process. Which of the following is one of these?
Organizational theory This is one of the tools and techniques in the Plan Resource
Management process. PMBOK® p. 312, 318

5. 41 A series of approved changes have been made and your team is
making sure that all of the approved changes are now in place and
working as expected. They are engaged in what activity?
Quality audit A quality audit can confirm that approved changes have been
implemented. PMBOK® p.295
42 Which of the following validates alignment of a project to the strategy
and the ongoing operational work of an organization?
Project charter Creating of a project charter validates alignment of the project
to the strategy and the ongoing operational work an
organization, and the project charter is what authorizes a
project and makes a project official. PMBOK® p. 81
43 The performance measurement baseline is: An integrated scope-schedule-cost plan which is
for the project work against which project
execution is compared so as to measure and
manage performance.
The performance measurement baseline is an integrated scope-
schedule-cost plan which is for the project work against which
project execution is compared so as to measure and manage
performance. PMBOK® p. 88
44 Which of the following can use focus group sessions? Questionnaires and surveys Questionnaires and surveys, can use focus group sessions.
PMBOK® p. 511
45 A project budget which is controlled by the project manager, includes
all the funds authorized to execute the project. The cost baseline is
the approved version of the time-phased project budget that includes:
All the contingency reserves except for all
management reserves
The cost baseline is the approved version of the time-phased
project budget that includes all the contingency reserves
except for all management reserves. PMBOK® p. 248
46 In Project Risk Management, the results of the processes: Perform
Qualitative Risk Analysis, Plan Risk Responses, Implement Risk
Responses, and Monitor Risks are recorded in which document?
Risk register The risk register records the information from those risk
processes throughout the project. PMBOK® p. 417
47 Which information in the scope baseline is used as an input in Plan
Quality Management?
Project scope statement within the Scope baseline
provides definition of acceptance criteria, which
may influences, increase or decrease quality costs
and project costs
The Scope baseline is composed of the WBS, The WBS
Dictionary and the Scope Statement. Be sure to know the
importance and details of all 3. See PMBOK® p. 279.
48 The output of Identify Stakeholders is which of the following? Stakeholder register The stakeholder register is the output of the Identify
Stakeholder process.
49 The process that provides the key benefit of the overall management
of the project work and the project deliverables, is:
Direct and Manage Project Work The key benefit of the process Direct and Manage Project
Work, is the overall management of the project work and the
project deliverables. PMBOK® p. 90
50 Jason is managing a project that has earn value (EV) = $50,000. The
actual cost (AC) is $30,000. The planned value (PV) = $40,00. The
project is:
Ahead of schedule and under budget Performing the calculation for schedule performance index
(SPI) = EV/PV, we get SPI = $50,000 / $40,000 = 1.25. Having an
SPI > 1 is good and indicates "Ahead of schedule" Regarding the
cost performance index (CPI) = EV/AC, we get CPI = $50,000 /
$30,000 = 1.67 and 1.67 > 1. A CPI > 1 is good and indicates
"Under planned cost or under budget." PMBOK® p. 267

6. 51 The project management information system (PMIS) can ensure that
project stakeholders can easily retrieve the project information they
need and require in a timely way. Project information is managed and
effectively distributed using a variety of tools. Which of the following
is not a tool?
Team charter Team charter is a document that establishes the team values,
agreements, and the operating guidelines for the project team.
PMBOK® p. 319, 385
52 You have been running the quality control tests without any
problems. However, your high-priority client is asking that you run an
additional test that was not covered in the project scope. This is a
fairly simple, low-cost test and you perform the test without notifying
anyone. This is an example of which of the following?
Failure to follow the scope of the project This is an ethics question and is a failure to follow the scope of
the project.
53 Two of the companies bidding on part of the construction project
have been asking the similar questions. Another company has
submitted a bid that is 50% lower than what was estimated for the
budget. What should the project manager do next?
Hold a bidder conference. The project manager should hold a bidder conference. Since
two companies are asking the same questions and the third has
submitted a bid that is unexpectedly low, there may be some
confusion on the project.
54 The virtual project team consists of people located in the seven
different countries. What will be the most critical tools for a
successful project?
Well defined communications and people skills These will be the most critical tools for success
55 During a team quality meeting, it is discovered that some of the parts
failed quality control. These parts were scrapped and production was
stopped. After the root cause of the problem was discovered, the
project manager issued a change order to fix the defective
manufacturing machinery. After this repair is made, the remainder of
the parts met the required quality standards. The repair to the
machinery is an example of which?
A defect repair which is performed during the
process Direct and Manage Project Work.
Defect repair which is an intentional activity to modify a
nonconforming product or product component.
56 An Agile Mindset is: A way of thinking and behaving underpinned by
the four values and twelve principles of the Agile
Manifesto.
The Agile Mindset is a way of thinking and behaving
underpinned by the four values and twelve principles of the
Agile Manifesto. Agile Practice Guide, p. 150
57 The project team is preparing to close the construction phase of the
project and prepare documentation for the start of the next phase.
What is a critical step in closing the phase?
Complete any outstanding items on the contract. The team first needs to complete any outstanding items on the
contract, and this is performed in the process Control
Procurements. PMBOK® p. 499
58 The project budget is $5,000 and in month four the CPI and SPI are
equal to 1. Assuming that the remaining work continues with the
same indexes, what will be the final estimate at completion?
$5,000 The EAC = BAC / CPI. $5,000 / 1 = $5,000
59 George is reviewing the latest risk assessment and notices one
particular positive risk is becoming more likely. If it does happen, he
can save 5% of the reserves set aside for that portion of the project.
George is evaluating which of the following?
Reserve analysis Reserve analysis compares the contingency reserves to the
amount of risk remaining at any time in the project in order to
determine if the remaining reserve is adequate.
60 You are in the norming stage of the Tuckman model when a difficult
choice needs to be made on the implementation of a scope change.
The senior team lead is pushing for option X because he has
experience in the area. However, the rest of the team wants to use
option Y because it will be using some new technology that will
reduce the complexity of the implementation. You decide that you
will follow the senior member's recommendation. This is an example
of what?
Forcing Since you have decided in favor of one side, this is an example
of forcing power.

7. 61 What are the main reasons for the Conduct Procurements process? Obtain seller responses, select a seller and award
a contract.
This is the procurement process.
62 Peter is asking what a positive risk is as he says risks are all negative.
You tell him what?
Positive risks are those risks where the project
would benefit from an event.
Positive risks those risks that would have a positive effect on
the project, such as too many orders.
63 Once the project baselines are created, they may be changed by only
what?
When a change request has been approved
through the Perform Integrated Change Control
process.
Approved change requests are the only way to change the
project baselines.
64 As the PM, you have been very busy directing and managing project
work and you have finally completed all of the major deliverables that
were documented in the requirements documentation. The
requirements documentation is something that is created in which
knowledge area?
Project Scope Management The requirements documentation is an output of the process,
Collect Requirements which occurs in the Project Scope
Management Knowledge Area.
65 You are beginning the development of a risk register and the intern
you are working with asks what it is. You explain that a risk register is
which of the following?
Is a repository where the outputs of the risk
management processes are recorded.
The risk register contains the results of risk analysis and risk
response planning for both positive and negative risks.
66 Victor has been instructed to build a fishbone diagram for a quality
problem that the project team has been dealing with. He is not
familiar with the term and asks Nancy for assistance. She tells him
that a fishbone diagram is the same thing as a what?
Ishikawa diagram Ishikawa diagrams were developed in the 1960s by Kaoru
Ishikawa and are also known as fishbone diagrams.
67 Despite detailed planning, a negative risk event occurred. The
production of a critical part was delayed by several weeks. What is
the best thing that the project team can do next?
Create a work around Since the risk has already occurred, the next step is to create a
workaround for the critical part.
68 At the end of the quality audit, all but which of the following are
updated?
Approved change requests Approved change requests are an output of the Perform
Integrated Change Control process.
69 A new motor shaft is being developed to replace the current version.
The dimensions of the shaft are to be 23mm +/- 2mm. You are
running the initial quality inspection of the first run. The first run of
ten shafts has been produced. They all have measurements between
23.0mm and 23.2mm. What should you do next?
Examine the manufacturing process for issues. Although the initial run is within limits, all ten results are over
the specified mean of 23mm. Following the rule of seven, the
process needs to be inspected for problems.
70 The new team member works for the ABC company and it has been
determined that the new software web interface will be built by the
XYZ company, rather the software development staff at the ABC
company. Which tool and technique was used?
Make-or-buy analysis A make-or-buy analysis is used to determine whether work or
deliverables can best be accomplished by the project or should
the purchase be acquired from outside sources. PMBOK® p.
473

8. 71 Which is not an output of the process Plan Resource Management? Resource requirements Resource requirements is an output of the process Estimate
Activity Resources. PMBOK® p. 308
72 A change request by a key stakeholder has been rejected by the
change control board. The next action that the project manager needs
to take is which of the following?
Document the result of the change request. The project manager needs to document the result of the
change request. This way if the issue comes up again, there is
already documentation on the request and why it was rejected.
The change log is used as a comprehensive list of all changes
submitted during the project and lists their current status.
73 You are the project manager for a construction company with a
budget of $300,000 and two months into the project, you find that
there have been several changes in the project and you re-estimate
that the project will cost additional money. If the Earned value to date
is $175,000 and the costs incurred are $225,000 calculate the
estimate at completion (EAC):
$385,000 Estimate at completion (EAC) is the expected total cost of
completing all work expressed as the sum of the actual cost to
date and the estimate to complete (EAC = BAC/CPI). CPI =
EV/AC = $175,000 / $225,000 = .778 Therefore EAC = $300,000
/ .778 = $385,000
74 Your project management team is working on the project scope plan
and the project communications management plan at the same time.
One of the department heads asks why they are working on the
communications management plan even before the scope
management plan is written. As the project manager, you inform the
department head:
The communications management plan needs to
be set up very early as it will allow other resources
to communicate the planning information
correctly to the right stakeholders at the right time
and with the right communication method.
The communications management plan needs to be set up very
early as it will allow other resources to communicate the
planning information correctly to the right stakeholders at the
right time and with the right communication method. PMBOK®
p. 367
75 Gary is preparing the project baselines. Which of the following does
not have a baseline?
Risk Risk does not have a baseline. The three baselines are
schedule, cost and scope.
76 The accounting functional manager in your company is asking for
financial information about one of the risks in your project. You
instruct your intern to multiply the 10% chance of an incident
occurring by the financial impact of the event, in this case, $5,000.
The result of $500 is known as what?
Expected monetary value The product of the risk times the impact of the risk is the
expected monetary value.
77 Risks need to be examined for their probability, impact and either
gain or cost. What term describes an organization's willingness to
accept risk?
Risk appetite Risk appetite is the degree of uncertainty an entity is willing to
take on in anticipation of a reward.
78 In today's increasingly complicated and competitive global
marketplace, there is much that project managers must be aware of
and The PMI Talent Triangle® is key. Bill, a new project manager, is
reviewing The PMI Talent Triangle®, which is not included in The PMI
Talent Triangle®?
Professional Discipline Today's organizations are seeking added skills besides technical
project management skills as the core to program and project
management. Thus today's organizations are seeking added
skills in leadership and business intelligence. PMBOK® p. 56, 57
79 A project team member who is a risk owner has just confirmed that
the risk that the risk owner is responsible, has occurred and he must
implement the agreed-upon risk plan. What process group is this risk
owner in, if he will implement his risk response plan?
Executing Implement Risk Responses is an executing process, where the
risk plan for a specific risk will be implemented. PMBOK® p. 450
80 The process that frequently occurs for the first time in a project either
prior to or at the same time the project charter is developed,
reviewed, and approved, is:
Identify stakeholders Identify Stakeholders is the process that frequently occurs for
the first time in a project either prior to or at the same time the
project charter is developed, reviewed, and approved. PMBOK®
p. 508

9. 81 The project charter you are working on is being changed frequently by
two of the stakeholders. Who has the primary responsibility to decide
if these changes are necessary?
Project sponsor The project sponsor will have the primary authority to allow or
refuse changes before the charter is complete.
82 Your project team is reviewing the work completed so far by a key
vendor. The vendor's project manager has brought in documentation
on lessons learned so far in order to identify key performance
indicators. What is the activity is currently being performing?
Performance reviews This is a structured review of the sellers progress to deliver the
requested deliverables according to the contract, and is known
as a performance review. PMBOK® p. 498.
83 A project manager is in the Manage Quality process and has
conducted a detailed analysis to identify a problem. She conducted
the analysis because she wanted to discover the underlying causes
that lead to the problem. After completing the analysis she developed
actions to prevent the problems from occurring again. The project
manager is most likely conducting:
Process analysis A project manager must understand that process analysis is a
technique to be effectively used while executing the Manage
Quality process. PMBOK® p. 292
84 The team is reviewing the requirements traceability matrix while
validating the scope. What is this used for?
This links the various requirements to their origin
and tracks them through the project.
See PMBOK® p.165, 719
85 The quality measures and techniques are: Specific to the type of project deliverables that are
being produced
The quality measures and techniques are specific to the type of
project deliverables that are being produced. PMBOK® p. 273
86 As the project manager for a complex project you are looking at ways
to make sure nothing gets missed. Which of the following is the best
condition to close procurements during the project cycle without
penalty?
When all obligations have been met by both
parties
A contract can be closed by either party when all of the
obligations are met by both sides. PMBOK® p. 499
87 Which of the following is a 'Responsibility' of the project manager? Ensure risk audits are performed at an appropriate
frequency
The project manager studies the risk management plan and
ensures the proper conduct of risk audits to monitor the risks.
All the other choices relate to the responsibilities of project
sponsor
88 In what process groups should the stakeholder register be updated? All but closing The stakeholder register is used in all the process groups
except closing.
89 Due to the high technical and financial based global project that is in
progress, the project manager instructed the project team to work
with the stakeholders and compile a glossary of common terminology,
to ensure anyone on the project will know the various technical and
financial based terms mean. Where will this glossary of common
terminology be located?
Communications management plan The communications management plan will contain the
glossary of common terminology. PMBOK® p. 377
90 You are a project manager working on a project that is part of a five
part program component. There have been some issues about who
should be directing the day-to-day work for the project. Who makes
the final decisions regarding direct and manage work in a project in a
program.
The project manager and the project management
team
Even when a project is part of a program or portfolio, the
project manager and the project management team have day-
to-day responsibility for running the project. PMBOK® p. 92

10. 91 Ginny is reviewing the next month on her project and sees that there
will be a delay later on in the project but she has the authority to
crash the project now to prevent the delay. Ginny is planning on
which of the following?
Call in her entire team to work overtime for the
next few days.
Crashing the project is bringing in additional resources to
complete critical work faster than initially planned.
92 Allan is the project manager and is reviewing an upcoming quality
audit with his team. Several of the members complain about the extra
work that will be needed to go through the quality audit. Allan tells
the team that quality audits are good for all of the following reasons
except which one?
The auditing team will inspect the product for
defects.
Quality audits are a part of assuring that the project activities
are in compliance not the product. Inspecting the quality of the
product is a part of quality control. PMBOK p 294
93 Philip is interning as an assistant to the project manager, Cindy. Cindy
has tasked Philip to prepare the initial steps for putting the budget
together. Philip asks what the definition of the budget is. Cindy tells
him which of the following?
The process of aggregating the estimated costs of
individual activities or work packages to establish
an authorized cost baseline.
The definitions can be found in the PMBOK® p. 231
94 Peter is the project manager on a major construction project. The
company uses a construction scheduling management package.
Currently, Peter is using the software to compare the schedule
baseline to the latest work performance data. Peter is in what
process?
Control Schedule Peter is currently controlling the schedule, and the process is
Control Schedule.
95 An activity list, a network diagram, and a bar chart are good examples
of what?
Project schedule presentations An activity list, a network diagram, and a bar chart are good
examples of project schedule presentations. PMBOK® p. 176
96 The team has been running into frequent problems and the current
planning meeting has been going very poorly. One team member
accused another of not providing the agenda for the meeting on time
and the meeting erupted in shouting and negative behaviors. What is
not being adhered to?
Ground rules Although all of the answers are correct, ground rule are
expectations regarding acceptable behavior by the project
team members. PMBOK® p. 708
97 An organization is forming a new project office. The new manager has
decided to use formal project charters. As an experienced project
manager, why would you encourage this practice?
The project charter authorizes you to use
organizational resources to accomplish the
objectives of the project.
The project charter is a formal authorization of the project and
provides the backing to do the work.
98 The project sponsor wants a list of key stakeholders along with their
level of authority and their concern about the upcoming project. This
is known as what?
Power / Interest grid The power / interest grid groups stakeholders based on their
power (authority) and interest (concern) in the project.
PMBOK® p. 512
99 The team is divided between three approaches to solving a problem
and there is a lot of discussion about the methods. A couple of
members are arguing on the side but no one is upset, just very
passionate about their viewpoint. The project manager should do
which of the following?
Identify the causes of the conflict and actively
manage the discussion.
Since the team is not making forward progress, but no one is
out of control, the project manager should identify the causes
of the conflict and work with the team to manage a
collaborative solution. PMBOK® p.348
100 You have identified all of the key stakeholders on a project you have
recently been assigned. One key stakeholder is a program manager
from another department and after meeting with her you realize that
she does not want this project to succeed. Apparently there are
certain requirements on the project that if completed and delivered,
will have a negative impact on her business unit. To understand the
situation better you go back to the project charter. To help you with
this situation you should look at the charter and pay close attention to
Summary milestone schedule By reviewing the documented milestones or summary
milestone schedule you are more likely to understand this
stakeholders concern and then be able to analyze the impact
and come up with a strategy for approaching this situation.

11. 101 William is managing a computer programming project and is
attempting to evaluate the time required to write part of the
program. Steve and Judy worked on a similar program a few months
ago and it took them a week to complete the work. William uses that
as his estimate. This type of estimation is known as what?
Analogous estimation Analogous estimation is using a similar previous project to
estimate work on a current project.
102 The project has been suffering from a variety of problems in reporting
work performance data back to key stakeholders. These stakeholders
are getting the reports but they have all complained that the data has
been confusing. The project manager should start implementing
which of the following?
A quality audit to review the reports that the
stakeholders are getting against the reports
specified in the quality management plan.
The stakeholders are reporting that there is a problem about
the reports themselves. By starting a quality audit to compare
the reports to the standards in the quality management plan,
the cause of the problem should be identified.
103 What is the difference between programs and portfolios? A program is a group of related projects,
subsidiary programs, and program activities that
are managed in a coordinated way to obtain
benefits not available from managing them
individually. A portfolio is a collection of projects,
programs, subsidiary portfolios, and operations
managed as a group to achieve strategic
objectives.
Review PMBOK® p. 13
104 Regarding the number of resources in the process Estimate Activity
Durations, doubling the number of resources from the original
number of resources does what?
Does not always reduce the time to half of the
scheduled time and it may increase extra duration
due to the added risk
Does not always reduce the time to half of the scheduled time
and it may increase extra duration due to the added risk.
PMBOK® p. 197
105 After Bobby has completed a scheduled network diagram, which is
needed to provide the duration of the project, the best way to look at
individual project risks and other sources of uncertainty in this
schedule network diagram and to evaluate their potential impact on
achieving the project objectives, would be:
Within data analysis, the simulation tool of the
Monte Carlo analysis
In the process Develop Schedule, and within the tools and
techniques of data analysis, the simulation tool of the Monte
Carlo analysis would be the best tool. PMBOK® p. 213
106 Which process could use tools and techniques such as a "contact me"
function where users can get in touch with the originators of the
lessons learned and ask for advice specific to their project and
context?
Manage Project Knowledge Manage Project Knowledge process uses tools and could use
tools and techniques such as a "contact me" function where
users can get in touch with the originators of the lessons
learned and ask for advice specific to their project and context.
PMBOK® p. 103
107 You and the project sponsor are developing requirements for an
internal project. The charter will include all except the following?
Detailed timeline The project charter only includes a broad view of the project
timeline such as milestones.
108 Steven was engaged in selecting his resources for the quality team he
will lead in on a major project the following calendar year. During the
selection process one of the resources asked a quick question
attempting to clarify understanding related to prevention versus
inspection as it relates to the context of Total Quality Management
(TQM). What is the difference between the terms that is correct?
Prevention is about keeping errors out the process
and inspection is about keeping errors out of the
hands of the customer.
A major tenant of Total Quality Management (TQM) is
emphasizing Prevention over Inspection.
109 The project team has developed a project schedule. However, they
find out that a number of key resources will be limited during the
project. What method of scheduling should they consider using to
help with this?
Critical chain method The critical chain method allows the team to place buffers on
the project schedule path to account for limited resources.
110 Who must give the required level of effort so as to implement the
agreed-upon responses to an identified risk?
Risk owner The risk owner is responsible to implement the agreed-upon
responses for an identified risk. PMBOK® p. 450

12. 111 The project manager informs the team that they need to plan how to
implement the quality policy. If this plan changes, which plan will also
have to change?
Quality management plan This is the plan that will change.
112 The company is being bought out and the project that was just started
has been terminated. What should the next step be by the project
manager?
Complete closed procurements as part of the
process Control Procurements.
You need make sure that closed procurements are completed,
which is part of the process Control Procurement, and then
move to the process Close Project or Phase. PMBOK® p. 499,
123
113 Larry is reviewing the resource management plan and begins to
acquire his team. The project is on a short schedule and Larry is
looking to maximize the time and take advantage of teams that work
in different time zones and different days of the week. The tool that
Larry should be considering is what?
Virtual teams Virtual teams is the tool Larry wants to use.
114 One of the sellers has completed their work as specified in the
contract and you are proceeding to close out the purchase. Your
quality team is not satisfied with the work as the machining
tolerances are not as close as they had hoped for. You need to do
which of the following with the seller?
Close out the procurement and start a new
contract for any rework.
The question states that the work is done to specifications. If
you need to have some parts reworked a new contract needs
to be written up. PMBOK® p. 499
115 Chris is a stakeholder with moderate power and high interest in the
project. He supports the project but is concerned about possible
negative impacts that will happen while the project is going on. The
best course of action for the project manager to take with Chris is
which of the following?
Involve Chris as soon as possible and keep him
appraised throughout the project.
Involving Chris as early as possible and keeping him appraised
of the project is the best course of action.
116 When considering a model for suitability of an Agile approach, which
category is not part of the three main categories that are considered?
Costs The three main categories are: culture, team, and project. Agile
Practice Guide, p. 126, 127
117 Stakeholder analysis includes all but which of the following? Stakeholder register The stakeholder register is the output of the identify
stakeholder process.
118 Nick is preparing to open a new location for his business and is very
concerned about the quality of the new location. The previous
location had a number of issues and he does not want to repeat the
mistakes again. He is planning the quality management plan but has
no specifics on the new location. What should he be doing?
Develop a quality policy for his business. Nick's focus should be to develop a quality policy as this will
help set the standard for selecting a new site.
119 Tim's team is working on the Control Costs process. They are currently
gathering the information they need to work on this. They have the
project management plan, work performance data, and the necessary
financial organizational assets. What output of the project cost
management planning processes do they need?
Project funding requirements The project funding requirements is the one item from the
project cost management planning processes (it is an output of
the Determine Budget process) that is used as an input for the
Control Costs process. See PMBOK® p.257
120 Tina is the purchasing manager for a project management company.
She is working with the PM and together they have a firm list of what
is needed and want to select one vendor with a firm price. What form
of document does she need to send to the vendors?
Invitation to Bid Since they know what they need and are ready to purchase,
they would issue an invitation to bid.

13. 121 The project manager is reviewing the approved baselined schedule
diagram and removes a step required to complete another task. She
then changes that task to include the activities for the previous task.
What should she do next?
Mark these changes as a proposal and submit a
change request.
She should not be making these changes as approved without a
change request.
122 You are into the third phase of a project and your core project team
will be taking on four new members. What stage of the Tuckman
ladder will they be on when they start this phase?
Forming Since they will be adding new members, the best choice is
forming PMBOK® p. 338, 339.
123 All of the following are outputs from the process Plan Resource
Management, except:
Resource requirements Resource requirements is an output of the process Estimate
Activity Resources. PMBOK® p. 308
124 Your team is working on providing the initial budget estimate of
$200,000 now that the project is approved. The team is working from
a previous project and are able to present a definitive budget. How
much is the budget?
$200,000 with a range of -5% to +10% The PMBOK defines a definitive budget to be-5% to +10%
125 All of the following are examples of 'cost of nonconformance'
EXCEPT?
Destructive testing loss Destructive testing loss is an example of cost of conformance
while all the other options are examples of cost of
nonconformance. PMBOK® p.283
126 Belinda an experienced project manager is training Sally, a new
project manager. They have just completed a project schedule
network diagram and there are several activities with divergence and
convergence. Belinda tells Sally, that these activities with divergence
and convergence are?
At greater risk Activities with divergence and convergence are at greater risk
for the reason that they are affected by multiple activities or
can even affect multiple activities. PMBOK® p. 194
127 In an Agile/Adaptive environment when is risk considered? When selecting the content of each iteration and
during each iteration
Risk is considered when selecting the content of each iteration,
and the risks will also be identified, analyzed, and even
managed during each iteration. PMBOK® p. 400
128 You are currently working on validating the scope on your project.
Which of the following will you be doing?
Reviewing the performance of an installed
software module with the customer
Validate Scope process looks at the verified deliverables that
have been produced on the project and makes sure that they
match up against what was documented in the requirements.
129 During the procurement process, you discover that a college friend is
the project manager for her company's portion of the project. She
tells you that if her company is selected, she will get a much deserved
promotion. You need to do which of the following?
Tell the selection committee that you have a
personal relationship with the vendor and request
that you not be involved in the selection
committee.
Letting the committee know about the relationship and
requesting that you be excused from the decision making
process is the ethical thing to do. PMI Code of Ethics
130 The project team is having their retrospective review and determining
the velocity. What type of approach are they using?
Agile Velocity is an Agile term and can be used in regards for the
Control Schedule process. PMBOK® p. 224

14. 131 Risk appetites refers to what? The degree of risk which a stakeholder can take in
anticipation of a reward
If there is a known reward for the risk taken, it is referred as
the appetite for taking that risk.
132 One of the key functions of the project manager during directing and
managing the project is to do what?
Communicate This is the main activity for the project manager.
133 The project was approved but a large number of minor requirements
that stakeholders wanted were not included in the project. The
project manager is concerned about scope creep as stakeholders try
to slip in these unapproved requirements in the change control
process. Which of the following would not be a method of preventing
these change requests?
Have weekly meetings to review the work that will
not be done.
There is no need to have weekly meetings.
134 You are working on a new public building and are reviewing the
stakeholder register. It contains over fifty people and organizations.
Managing the stakeholder expectations on an individual basis will be
very impractical. What should your next step be?
Prioritize the register by influence and interest. Classify and prioritize the register with a influence and interest
grid. PMBOK® p. 512
135 Your time will be limited to spend with the stakeholders. Which
stakeholder would be most important to work with?
The head of the department that will be using the
product. He is not actively engaged in the project.
This is the key stakeholder that you need to engage to improve
his/her interest.
136 How often is the Perform Qualitative Risk Analysis process done
during a project?
As many times as is listed in the risk management
plan
Performing qualitative risk analysis can be done a number of
times and this frequency is found in the risk management plan.
PMBOK® p. 421
137 Which project document will be created early in the planning of the
project, and include impacts, recommendations, as well as proposed
actions within a given situation?
Lessons learned register The lessons learned register is being described here and is
created early in project planning. PMBOK® p. 104
138 Which of the following is used as an important tool and technique
while developing a project charter?
Facilitation Facilitation is the ability to effectively guide a group event to a
successful decision, solution, or a conclusion. A facilitator will
ensure that there are effective participation and that
participants achieve a mutual understanding, and that all
contributions are considered, so that conclusions or results
have a full buy-in according to whatever decision process has
been established for the project. PMBOK® p.80
139 The Control Procurements process is tied closely to other monitoring
and controlling processes. Which process is the contract change
control system integrated with?
Perform Integrated Change Control This is the process that the contract change control is
integrated with. PMBOK p.493
140 You are going to be negotiating the contracts in the next few days.
What is your main objective with the negotiations with the seller?
Creating and maintaining a relationship so that the
project succeeds.
The main consideration is to create a successful relationship to
make the project successful.

15. 141 A stakeholder wants more functionality for a product added that was
not included in the original scope for the project. This stakeholder
who is very important to the project, states that management
reserves can be utilized for this request, even though they were not
part of the original project scope. As the project manager, how would
you answer what the purpose of management reserves are?
Management reserves are reserved for
unforeseen work that is within the scope of the
project.
Management reserves are reserved for unforeseen work that is
within the scope of the project. As this stakeholders request is
clearly out-of-the project scope, then management reserves
could not be used. Although the project manager does not
control the management reserves, the project manager must
manage the scope of the project. PMBOK® p. 202
142 The triple constraint of project management is composed of the
following?
Cost, Schedule, Scope The triple constraint or iron triangle of project management
are cost, schedule and scope.
143 You are a project manager for XYZ. You are working on a project to
expand the manufacturing capacity for your department. The
construction of the new facility will be outsourced to ABC. Who
approves the project charter for this project?
The project sponsor at XYZ Although ABC will be doing the work and they will have a
project manager for the construction, the sponsoring
organization is XYZ The charter will be approved by the sponsor
at XYZ.`
144 You have been asked to provide a budget estimate. However, you are
having extreme difficulty coming up with a basis for the estimate.
What is a likely reason for your difficulty?
The project scope is poorly defined. The difficulty with having a basis for the estimate will most
likely come from a poorly defined scope.
145 If a project has management reviews to identify various points in the
project when the project manager and the relevant stakeholders will
review the progress of the project so as to determine if the project
performance is as expected, or whether preventive or corrective
actions are deemed necessary. Where would this information be
placed, maintained, and updated, according to the PMBOK® Guide?
Project management plan Project management plan is the correct answer where
management reviews would placed, maintained, and updated.
PMBOK® p. 88
146 In an Agile environment, a feature chart, would contain all of the
following, except:
Number of features that are risks Features Complete, Remaining and Total are what the Feature
Chart will contain. Agile Practice Guide, p. 67
147 In which process groups are stakeholders identified? Initiating, planning, executing, and monitoring and
controlling.
Stakeholders can be identified in all process groups but closing.
148 In the planning of procurements, make-or-buy analysis is used to: Determine whether deliverables can be most
appropriately done internally or externally
Determine whether deliverables can be most appropriately
done internally or externally is the best answer. PMBOK® p.
473
149 Tim's project team is diligently working and have a deadline to
complete all the planning work in the 30 days. The various project
baselines have not yet been established. There are several cost re-
estimates as the previous cost estimates were incorrect and had to be
re-done. Since the team is working in the Perform Integrated Change
Control process, what should happen next:
Just accept the changes as there is no need for a
formal change control process to be followed since
the various project baselines have not yet been
established
As the PMBOK® Guide states: "Before the baselines are
established, changes are not required to be formally controlled
by the Perform integrated Change Control process. Once the
project is baselined, change requests go through this process."
p. 115
150 While writing a report, you discover that a business user never
performed the test that was required. This employee wrote an email
to his supervisor that you need to have one of your team members do
this test. You are now concerned that having to divert one of your key
team members to do the work will prevent the project from meeting
its next milestone. All of the following are true except which of the
following?
Recommend a preventative action to reduce the
possibility of this occurring again.
Preventative actions reduce the possibility from risks. As this
incident was not a risk, a preventative action is not required.

16. 151 During the process Collect Requirements, there are data-gathering
techniques that are utilized. Of the following, which is not a data-
gathering technique used by the Collect Requirements process?
Requirements documentation Requirements documentation is an output of the process
Collect Requirements and describes how individual
requirements will meet the business needs of the project.
PMBOK® p. 147
152 The project charter has been changed multiple times since the project
was first proposed. Who has to make the decision if the changes are
to be approved?
The project sponsor Normally the project charter does not change once approved.
However, changes to the project charter are managed by the
project sponsor, while the change control board approves
changes to the project plan.
153 The process that brings objectivity to the acceptance process as well
as increases the probability of the final product, service, or result
acceptance, is:
Validate Scope The Validate Scope process brings objectivity to the acceptance
process as well as increases the probability of the final product,
service, or result acceptance by validating each deliverable.
PMBOK® p. 163
154 There has been a change to the cost baseline. What portion of the
budget does not necessarily change?
Management reserve The management reserve is not part of the cost baseline.
PMBOK® p. 255
155 Tim is concerned about one of the unions on the bridge building
project. They are not very involved in the project, and this is the cause
of his concern. This particular union could make the project very
difficult or very easy depending on how they get involved. The degree
to which this stakeholder may be able to affect a project is known as
what?
Level of influence The level of influence is the amount of power and resources
that a stakeholder can use on a project. This should be
determined during the stakeholder analysis.
156 In flow-based Agile, the team: Pulls features from the backlog on its capacity to
start work.
In flow-based Agile, the team pulls features from the backlog
based on its capacity to start work rather than on an iteration-
based schedule. Agile Practice Guide, p. 25
157 A project has a CPI of .9 and a SPI of .78. Of the following, what is the
best explanation for this occurring?
The critical path took longer and cost more than
expected.
Since the CPI and SPI are under 1.0, this means the schedule
took longer and is behind schedule and the cost were more
than planned for and thus costs were over the planned cost.
PMBOK® p. 267.
158 The project team have had a number of problems with the vendor
and it has been decided and supported by senior management to
terminate the contract. The vendor is demanding full payment but the
deliverables were not completed. What is the next best action?
Hire a mediator to help resolve the issue. Having a mediator is the best course of action without having
to enter into a formal legal proceeding. PMBOK® p. 498
159 There are three risk themes or attitudes that can affect an
organization and stakeholders. Which one of these is not considered
an attitude regarding risk?
Risk register The risk register documents the results of risk analysis and risk
response planning.
160 Your team has been working extensively over the phone regarding a
problem on the project. Everyone has become frustrated because of
the lack of progress at resolving the issue. Everyone has a different
perspective on it and there is no clear understanding. What type of
communication would help in this situation?
Written communications Your team would benefit from written communications in this
case. Written communications could include charts or pictures
as well as a statement that everyone can use and eliminate
misinterpretation.

17. 161 In an Agile environment, software product development, like other
knowledge work in project management, is all about learning and
learning while delivering value. Learning in Agile takes place by all,
except:
Scope and Schedule baselines According to the Agile Practice Guide, learning takes place by
experimenting, delivering small increments of value, and
getting feedback on what has been accomplished thus far.
Agile Practice Guide. P. 61
162 Which is not an input to the Direct and Manage Project Work process? Work performance data Work performance data is an output of the Direct and Manage
Project Work process. PMBOK® p. 90
163 The project is implementing a new quality system and the quality
department is doing its own investigation of this new system. What
action does this department take to make sure the new system is
working?
Perform a quality audit A quality audit is an independent process to determine if a
project activities comply with organizational and project
policies, processes, and procedures. PMBOK® p. 294
164 The cost of quality is the cost to produce the product with the quality
standards in the project. There are three costs of quality, which of the
following is not among them?
Actual costs Actual costs are part of the EVM and not used in the cost of
quality.
165 The final deliverables have been accepted by the internal department.
What is not a tool of project closure?
Benchmarking Benchmarking is not a tool used in closing the project.
166 Your city building commission has hired your company to research the
construction of a new park. As the project manager, you are preparing
a list of potential stakeholders. Which document will you not need?
Risk management plan During the initiation phase of stakeholder management, you
will not have the risk management plan developed yet.
167 There are a number of complicated issues that will need to be
communicated. What is the best way to handle this?
Formal and written Dealing with complex issues should be formally written
168 Your company's key project was delivered on time and on budget. You
are finally closing out the procurements. One of them was a cost-
reimbursable contract. What do you need to do first?
Audit the procurements from all vendors. Procurement audits from all vendors is a requirement to
complete the Control Procurements process.
169 You are writing the regular project document updates for the project.
What tool would not be useful?
Project communications This is an output of Project Communications Management.
PMBOK® p. 360, 387
170 Sylvia is working on identifying risks. Her team has some experience
in the field they are working on. However, she is concerned about the
team missing risks that someone with more experience would be
familiar with. She would like to get reviews from unbiased experts
that are otherwise anonymous to the team in order to keep the team
focused on the risk management plan. What would be the best
method for this situation?
Delphi technique The Delphi technique provides an anonymous summary of
experts.

18. 171 Your CEO has handpicked your team on the project you are managing.
He tells everyone that he believes that your team is among the best in
the company. The power you have as project manager is best
described as which of the following?
Formal power It is not stated that you are an expert in your field or that you
yourself were handpicked by the CEO. Therefore, your only
power is formal power as the project manager.
172 Adam Burger was leading a special project at his organization. He
hired a group of quality experts with manufacturing engineering
expertise. The manufacturing process being used by the team was still
resulting in products that had many defects. Adam was able to
determine this by:
Conducting inspection(s) and identifying defects
using quality tools
Adam was engaged in using the tools and techniques of the
Control Quality process.
173 Planned value (PV) is also known as: Budgeted Cost of Work Scheduled (BCWS) Planned value (PV) and Budgeted Cost of Work Scheduled
(BCWS) are synonymous. However, BCWS is an older acronym
that could appear on the exam. The calculation for BCWS =
hourly rate x total hours planed or scheduled. Although BCWS
is the older acronym, it is a description of PV.
174 Amber the project manager just realized her project is running over
budget and behind schedule. Amber wants to make sure that her
project team understands how to interrupt the cost performance
index (CPI) and the schedule performance index (SPI). Given the
situation presented, which would be true regarding the cost
performance index (CPI) and the schedule performance index (SPI)?
CPI < 1 and SPI < 1 Over budget is CPI < 1 and behind schedule is SPI < 1. PMBOK®
p. 267
175 The team is meeting regarding a new feature that another part of the
company is using. This feature is not referenced in the project scope.
What is this known as?
Gold plating. Gold plating is adding features that are not requested.
176 In an Agile environment, what is a daily scrum? A brief daily collaboration meeting in which the
team reviews progress from the previous day and
declares intentions for the current day, and
highlights any obstacles encountered or even
anticipated.
A "Daily Scrum" also known as a "Daily Standup" is a brief daily
collaboration meeting in which the team reviews progress from
the previous day and declares intentions for the current day,
and highlights any obstacles encountered or even anticipated.
Agile Practice Guide. p. 151
177 For a project lasting 12 months, how often should the stakeholder
engagement plan be reviewed during the execution of the project?
It should be reviewed on a regular basis but
determined by the project manager
The stakeholder engagement plan should be reviewed on a
regular basis. The project manager might need to adjust the
timing depending on what is going on during the project.
178 In an Organic organization structure, the project manager's authority
is?
Little or none In an Organic or Simple organization structure, the project
manager's authority is little or none. PMBOK® p. 47
179 You are working as a part-time project coordinator for a software
company. You find, however, that a significant part of your effort is to
get a certain developer from another department. What type of
company are you working for?
Functional Since you are a project coordinator, you are most likely in a
functional organization and staff reports to their functional
manager. PMBOK® p. 47
180 Which of the following human resource theories states that human
beings have basic needs and that people need to meet lower-level
needs before they can move onto the next level of needs?
Maslow's hierarchy of needs This was proposed by Abraham Maslow in 1943.

19. 181 Which of the following is the most commonly used contract and most
advantageous to the buyer?
Firm fixed price This is the most common contract and the seller has to deal
with any risks
182 A manager in your project has changed and the new person is
requesting a progress report. Which tool should you direct your staff
to use to provide this for him?
Project Management Information System (PMIS) This PMIS would allow the team to produce a custom report for
the new manager.
183 Which is the following represents all the product and project work,
including the project management work?
The WBS The WBS represents all the product and project work, including
the project management work. PMBOK® p. 161
184 What is the definition of decomposition? Decomposition is a technique used to break down
the project scope and project deliverables into
more manageable parts.
This is the correct definition.
185 Janice, a new project manager and working on her project, has just
been informed by the project sponsor, to shorten the schedule
duration for the least incremental cost by just adding resources.
Which is the best technique for Janice to apply in this situation?
Crashing Crashing a schedule compression technique is used to shorten
the schedule duration for the least incremental cost by adding
resources. PMBOK® p. 215
186 Your project is on budget and on schedule. Your team has come up
with a demo for the sales team to use for making their presentations
to prospective customers. You will do which of the following at the
next stakeholder project status meeting?
Report on the project status that it is on budget
and on schedule and inform them that demo
presentation is complete.
This is the objective of the status meeting.
187 Project stakeholders are: People, groups, or organizations that could impact
or be impacted by a decision, activity, or outcome
of the project.
Identify Stakeholders. The process of identifying the people,
groups, or organizations that could impact or be impacted by a
decision, activity, or outcome of the project; and analyzing and
documenting relevant information regarding their interests,
involvement, interdependencies, influence, and potential
impact on project success. PMBOK® p. 507
188 The project manager is reviewing the latest change requests from the
quality management stakeholders. He believes that some of their
requested changes modify the overall scope of the project and should
be its own project. He should refer to which document to confirm his
findings?
Project charter If a requested change is going to fundamentally change the
nature of a project or should be reviewed as a separate project,
the project charter should be checked.
189 The building has passed the final fire inspection. What should the next
step be?
Update the stakeholder register and mark the fire
warden as no longer involved.
The stakeholder register should be updated when a
stakeholder is no longer impacted by the project.
190 In an Agile environment, using the Kanban Method, what is the most
important column in a Kanban Board?
Done According to the Agile Practice Guide, in the Kanban Method, it
is more important to complete work, than it is to start new
work. There is no value derived from work that is not
completed. The team works together to implement and adhere
to the work in progress (WIP) limits and to get each piece of
work through the system to "done". Thus "Done" is the most
important column in a Kanban Board. Agile Practice Guide p.
105

20. 191 The budget for your project was based on historical data and you
discover that the cost would be less than what your contingencies
would allow for. You have determined that the approved budget will
need to be increased but you are aware that another critical project
just gained approval. Your next action should be?
Start a change request. Any change to the authorized budget needs to go through the
formal Perform Integrated Change Control Process. The only
way to start that is to submit a change request. PMBOK® p. 259
192 Janice a new project manager, asks her mentor Ryan, which part of
the Cost of Quality (COQ) are thoroughly documented processes?
Prevention Costs Thoroughly documented processes within the Cost of Quality
(COQ) are part of the Cost of Conformance under Prevention
Costs, which is money spent during the project to avoid
failures. PMBOK® p. 283
193 Inspection is a technique used in the 'Validate Scope' process. The
main purpose of using this technique in this process is to deal with:
Acceptance of the deliverables In 'Validate Scope' process, the customer reviews the
deliverables in the user acceptance test environment and if
'PASS', will accept the deliverables.
194 The team external to the project is preparing for a quality audit and
they are gathering the materials for this. What do they need?
Quality control measurements This is an input to the Manage Quality process. PMBOK® p. 291
195 Bryant has been asked to help choose one of the four potential
project candidates. Management normally uses the internal rate of
return technique for project selection. Which of the following projects
is the one he should recommend?
Project A requires making an initial investment of
$100,000 and will give monthly return of $5,000.
A is the best candidate as its ANNUAL return is $60,000 per
year for the investment of $100,000. Make sure to convert
months into annual.
196 As part of the communication process, who is responsible for the
transmission of the message and must ensure that the information
that is being communicated is both clear and complete and must
confirm that the message is correctly interpreted?
The sender The sender is responsible for the transmission of the message
and must ensure that the information that is being
communicated is both clear and complete and must confirm
that the message is correctly interpreted. PMBOK® p. 372
197 What type of management will utilize the tools and techniques of:
lessons learned register, library services, information gathering, and
the PMIS?
Information management Information management used the tools and techniques listed.
PMBOK® p. 103
198 The bridge has been completed and is now undergoing validation by
the state authorities. If successful, this will lead to which of the
following?
Formal acceptance Scope validation results in formal acceptance
199 The team has announced that they added a much needed but not
requested feature to the product. This is known as what?
Gold plating Gold plating is adding unrequested features to the product.
This can result in the product being out of scope or adding risk
as these new features may require further testing.
200 Diagrams which are meant to link underlying causes to effects are
known as
Ishikawa diagrams A cause and effect diagram, also known as a Ishikawa diagram
is a tool for categorizing the causes of a problem so that we can
identify the root causes.