Phases of Organization Development

1. Unit 1-Organizational Entry and Contracting
Source: http://www.zainbooks.com/books/management/organization-development_14_entering-and-contracting.html
Organization Development (OD) is a planned
approach to improve employee and organizational
effectiveness by conscious interventions in those
processes and structures that have an immediate
bearing on the human aspect of the organization.
Phases/Periods of OD programs
1. Organizational Entry & Contracting
(Initial steps in the OD process)
Organizational Entry
How does OD program start?
 Organizational problem/issue must occur
 A member of an organization or unit must
contact an OD practitioner about potential help
in addressing an organizational issue.
Who are the parties?
 Organization
 OD practitioner
 Stakeholders(government, employees,
customers, suppliers, creditors, community,
trade unions, owners, and investors)
 System(1) culture, (2) work processes,(3)
communication,and (4) rewards
For whom is it for?
 Organization’s success
Who are involved?
 Stakeholders(government, employees,
customers, suppliers, creditors, community,
trade unions, owners, and investors)
When do OD programs and processes start?
 An OD process generally starts when a member
of an organization or unit contacts an OD
practitioner about potential help in addressing an
organizational issue.
Organization member
 manager
 staff specialist
 or some other key participant
OD practioner
 professional from inside the organization
 professional from outside the organization
Before entering into OD relationship, the 2 parties
have to:
 clarify the organizational issue
 determine the relevant team members of the
organization
 test the appropriateness of the OD practitioner
Before proceeding to the contract:
Organization (client) may
 gather information about the practitioner’s
competence and experience
 present the problems(specific/ general)
 examine the appropriateness of the OD
practitioner
OD practitioner (change agent) may
 collect preliminary data about the organization
 examine the presented problems(specific/
general)
 examine company records
 interview a few key members
 determine the relevant team members of the
organization
Contracting
Two types of contracts
1. formal
2. informal
Drawing of the contract…
 parties of the contract
 expectations of both parties on what to gain
from the OD process
 time
 resources to be used
 Essential requirements
 Desirable requirements
 ground rules
 confidentiality
 how the OD practitioner will become
involved in personal or interpersonal
issues
 how to terminate the relationship
 Whether the practitioner is supposed to
make expert recommendations or help
the manager make decisions.
2. Diagnosis
3. Data Collection and Analysis
4. Feedback
5. Intervention Design
6. Leading and managing change
7. Evaluation

2. Unit 1-Organizational Entry and Contracting
Source: http://www.zainbooks.com/books/management/organization-development_14_entering-and-contracting.html
Slide
number
Discussion
1 Topic Presentation
2 Phases of OD
3 OD phases graphed
4 OD entry questions
How and when does it start?
Who are involved in the process?
Why are they involved?
What are the problem/issues?
Where will you start?
5 How and when does it start?
6 Who are involved in the process?
7 Who are the partiesinthe start of OD program?
8 What the parties needs to do before starting
the program?
9 Before starting contract phase, Organization
may
10 Before starting contract phase, OD practitioner
may
11 Contracting: Parts of contract
12 End