to determine internal and external factors that will impact your organization

1. A & TSYSTEM
MANAGEMENT
CONSULTANTS
A & TSYSTEM
MANAGEMENT
CONSULTANTS
Context of the
Organization
A & T MANAGEMENT CENTRE
# No 2115, Block B, Greenfield Regency Apt, Jalan Skudai, Skudai
81300, Johor Bahru,
Email : jimmy@e1procedures.com H/p : 012-7163816
A & TSYSTEM
MANAGEMENT
CONSULTANTS
1
Purpose of presentation:
To Provide an Overview of SOP, EQP-DOC-01

2. A & TSYSTEM
MANAGEMENT
CONSULTANTS
Determine what the relevant external and
internal issues are for your organization, and
that are relevant to its strategic direction
4
Context of
organization
4.1
Understanding
the organization
and its context
4.2
Understanding
needs and
expectations
Interested parties
4.3
Determine the
scope of QMS
4.4
QMS and its
processes
2
4.1 Understand the Organization and its Contents

3. A & TSYSTEM
MANAGEMENT
CONSULTANTS
4.1 – Understanding-Organization-Context
3
Internal Factors May Include
Management
Strategy
Business
Continuity
Work
Environment
Employee
Satisfaction
Overall
Compensation

4. A & TSYSTEM
MANAGEMENT
CONSULTANTS
4.1 – Understanding-Organization-Context
4
Internal
Environment
Society
External
Environment
Government
CompetitorsFinancial
Customers
Suppliers
External Factors May Include

5. A & TSYSTEM
MANAGEMENT
CONSULTANTS
1) PURPOSE:
To define a process for identification and
determination of Your Company internal and external
context related to the environmental quality
management systems (EQMS).
The Organization Contexts

6. A & TSYSTEM
MANAGEMENT
CONSULTANTS
2) SCOPE:-
Applied to the entire of Your Company
environmental and quality management systems
(EQMS) to our company business.
The Organization Contexts

7. A & TSYSTEM
MANAGEMENT
CONSULTANTS
3) Procedure Outline:-
The Organization Contexts
Responsible Procedure Outline Interfaces
Management / MR Internal & External Context
Management / MR SWOT Analysis
Management / MR PEST Analysis
Management / MR Interested Parties Need & Expectation Log
Management / MR Risk/Opportunity Identification Log
Management / MR SWOT / PEST Analysis
Management / MR Management Review
Type of Context
Identify Internal Context
Identify External Context
Up-date Context
Review Context?
Determine Parties Need and
Expectation
Identify Risks and
Opportunities

8. A & TSYSTEM
MANAGEMENT
CONSULTANTS
3) Context Analysis Process:
• To determine the external and internal issues that are
relevant and that affect its ability to achieve the intended
outcomes of the EQMS.
• The company context analysis may include the:
a) SWOT Analysis,
b) PEST(ET) Analysis
The Organization Contexts

9. A & TSYSTEM
MANAGEMENT
CONSULTANTS
4). SWOT analysis instruction
The SWOT analyzing :
• Strengths – The advantages you have over the
competition concerning the organization.
• Weaknesses – The disadvantages you have
internally compared with your competitors.
• Opportunities – Current external trends which are
waiting to be taken advantage of.
• Threats – External movements which may cause a
problem and have a negative impact on your
business.
The Organization Contexts

10. A & TSYSTEM
MANAGEMENT
CONSULTANTS
4). SWOT analysis instruction
The Organization Contexts
Strength (S)
1 What are your strength?
2 What do you do better than others?
3 What unique capabilities and resources do you
processes?
4 What do others perceive as your strength?
Weakness (W)
1. What are your weaknesses?
2. What do your competitor do better than your
company
3. What can you improve given the current situation?
4. What do others perceive in your weaknesses?
Opportunity (O)
1 What trends or conditions may positively impact
you company?
2. What opportunities are available to your
company?
Threat (T)
1 What trends or conditions negatively impact
your company?
2 What are your competitor doing that may impact
your company?
3 Do you have solid financial support?
4 What impact do you weakness have on the threat to
your business?

11. A & TSYSTEM
MANAGEMENT
CONSULTANTS
5). PEST analysis instruction
The PEST analyzing :
• Political – Laws, global issues, legislation and regulations which may
have an effect on your business either immediately or in the future
• Economic – Taxes, interest rates, inflation, the stock markets and
consumer confidence all need to be taken into account.
• Social – The changes in lifestyle and buying trends, media, major
events, ethics, advertising and publicity factors.
• Technological – Innovations, access to technology, licensing and
patents, manufacturing, research funding, global communications..
The Organization Contexts

12. A & TSYSTEM
MANAGEMENT
CONSULTANTS
5). PEST analysis instruction
The Organization Contexts
Political Factors (P)
1 Government type and stability
2 Tax Policy
3 Changes in political environment
4 Regulation and re-regulation trends
5 Level of corruption.
Economic Factors (E)
1 Stage of business
2 Impact of globalization
3 labour cost
4 like changes in the economic
environment
Social Factors (S)
1 Population growth rate
2 Population health, education and social
mobility.
3 Lifestyle choices and attitudes toward socio
cultural changes.
Technology Factors (T)
1 Research and development activity
2 Impact of emerging technologist
3 Impact of technology transfer

13. A & TSYSTEM
MANAGEMENT
CONSULTANTS
6) Strategic Direction:-
The management team shall periodically review the
internal and external issues (both positive and
negative factors) pertinent to the EQMS and initiate
suitable actions .
The Organization Contexts