Performance-Based Development and Learning: Closing the LoopThe audio will automatically stream through your computer speakers.To join the teleconference (optional), please dial:Toll Free: 1.866.469.3239Access Code: 664 758 312 #You will be listening to music until the webinar begins.#CLOwebinar
Performance-Based Development and Learning: Closing the LoopSpeaker:Stephan MillardDirector Product Marketing,SumTotal Systems, Inc.                     			 Moderator: 	Daniel Margolis,		Managing Editor, 		Chief Learning Officer Magazine #CLOwebinar
Tools You Can UseQ&A
Click on the Q&A panel (?) in the bottom right corner
Type in your question in the space provided
Click on “Send.”#CLOwebinar
Tools You Can UsePolling
The poll will appear on the right side of your screen
Select the best option for each question
Click on “Submit”#CLOwebinar
Performance-Based Development and Learning: Closing the LoopDaniel MargolisManaging EditorChief Learning Officer magazine#CLOwebinar
Performance-Based Development and Learning: Closing the LoopStephan MillardProduct Marketing DirectorSumTotal Systems, Inc
Today’s AgendaEVOLUTION OF LEARNING, PERFORMANCE AND DEVELOPMENT
RESULTS OF SUCCESSFUL PROCESS INTEGRATION
STRATEGIES & TACTICS: HOW TO IMPLEMENT TALENT-BASED LEARNING
“CLOSING THE LOOP” TO IMPROVE DECISION MAKING
WHAT TO DO NOW?
ABOUT SUMTOTALEvolution of Development, Performance, and Learning Delivering Greater ValuePerformance, Development and Learning are integrated Complete Talent  InfrastructureMay Pass One or Two Pieces of Information AcrossLoosely Connected, Little Value Learning, Development and Performance are sillo’dSiloed HR ProcessesBetter PerformanceBetter AlignmentImproved ComplianceMeasureable ResultsValue & Business ImpactTime & Maturity of HR Practice
Ideal Process for Aligning Learning & Performance Goals cascaded
 Performance goals linked to organizational goals
 Competencies used for job profiles
 360 feedback to highlight gaps
 Skill gaps identified
 Learning priorities based on performance goals & from identified skill and competency gaps
 Learning includes blended solutions
 Systems enable SME’s to easily contribute content
 Personalized learning paths provide tailored development7%Level 4: Strategic Talent ManagementFully integrated processes and systems used to makebusiness decisions; talent mgmt. is business-driven20%Level 3: Integrated Talent ManagementHeavy focus on connecting systems and processes; single person / teamresponsible for talent initiatives45%Level 2: Standardized Talent ProcessesTalent processes are consistent and tailorable, with some integration;several systems connected through manual processesBersin: Talent Management Maturity Model28%Level1: Siloed HR ProcessesIndividual HR processes or “silos”;may have systems in place but not connectedBersin & Associates, 2010As companies move up the maturity ladder, they have lower turnover, greater employee engagement and greater success in nearly every talent area.
Greater Maturity = Higher Return Rate
New Disciplines of High-Impact Learning & DevelopmentComparing the Top 10% of High-Performing L&D Organizations (n>1,000)Modern HighPerformanceLearning Organizationsare particularlystrong in: Knowledge Management
  InformationArchitecture
  BusinessAnalytics
  Rich MediaNew Media

Performance-Based Development and Learning: Closing the Loop

  • 1.
    Performance-Based Development andLearning: Closing the LoopThe audio will automatically stream through your computer speakers.To join the teleconference (optional), please dial:Toll Free: 1.866.469.3239Access Code: 664 758 312 #You will be listening to music until the webinar begins.#CLOwebinar
  • 2.
    Performance-Based Development andLearning: Closing the LoopSpeaker:Stephan MillardDirector Product Marketing,SumTotal Systems, Inc.                       Moderator: Daniel Margolis, Managing Editor, Chief Learning Officer Magazine #CLOwebinar
  • 3.
  • 4.
    Click on theQ&A panel (?) in the bottom right corner
  • 5.
    Type in yourquestion in the space provided
  • 6.
  • 7.
    Tools You CanUsePolling
  • 8.
    The poll willappear on the right side of your screen
  • 9.
    Select the bestoption for each question
  • 10.
  • 11.
    Performance-Based Development andLearning: Closing the LoopDaniel MargolisManaging EditorChief Learning Officer magazine#CLOwebinar
  • 12.
    Performance-Based Development andLearning: Closing the LoopStephan MillardProduct Marketing DirectorSumTotal Systems, Inc
  • 13.
    Today’s AgendaEVOLUTION OFLEARNING, PERFORMANCE AND DEVELOPMENT
  • 14.
    RESULTS OF SUCCESSFULPROCESS INTEGRATION
  • 15.
    STRATEGIES & TACTICS:HOW TO IMPLEMENT TALENT-BASED LEARNING
  • 16.
    “CLOSING THE LOOP”TO IMPROVE DECISION MAKING
  • 17.
  • 18.
    ABOUT SUMTOTALEvolution ofDevelopment, Performance, and Learning Delivering Greater ValuePerformance, Development and Learning are integrated Complete Talent InfrastructureMay Pass One or Two Pieces of Information AcrossLoosely Connected, Little Value Learning, Development and Performance are sillo’dSiloed HR ProcessesBetter PerformanceBetter AlignmentImproved ComplianceMeasureable ResultsValue & Business ImpactTime & Maturity of HR Practice
  • 19.
    Ideal Process forAligning Learning & Performance Goals cascaded
  • 20.
    Performance goalslinked to organizational goals
  • 21.
    Competencies usedfor job profiles
  • 22.
    360 feedbackto highlight gaps
  • 23.
    Skill gapsidentified
  • 24.
    Learning prioritiesbased on performance goals & from identified skill and competency gaps
  • 25.
    Learning includesblended solutions
  • 26.
    Systems enableSME’s to easily contribute content
  • 27.
    Personalized learningpaths provide tailored development7%Level 4: Strategic Talent ManagementFully integrated processes and systems used to makebusiness decisions; talent mgmt. is business-driven20%Level 3: Integrated Talent ManagementHeavy focus on connecting systems and processes; single person / teamresponsible for talent initiatives45%Level 2: Standardized Talent ProcessesTalent processes are consistent and tailorable, with some integration;several systems connected through manual processesBersin: Talent Management Maturity Model28%Level1: Siloed HR ProcessesIndividual HR processes or “silos”;may have systems in place but not connectedBersin & Associates, 2010As companies move up the maturity ladder, they have lower turnover, greater employee engagement and greater success in nearly every talent area.
  • 28.
    Greater Maturity =Higher Return Rate
  • 29.
    New Disciplines ofHigh-Impact Learning & DevelopmentComparing the Top 10% of High-Performing L&D Organizations (n>1,000)Modern HighPerformanceLearning Organizationsare particularlystrong in: Knowledge Management
  • 30.
  • 31.
  • 32.
    RichMediaNew Media

Editor's Notes

  • #9 {risks associated with silos}
  • #27 eLearning! 2009 Award of Excellence for Best Enterprise LMSKMWorld Award – 100 Companies that Matter in Knowledge Management in 2009Software MagazineWorld’s Largest Software and Service Providers – 2009 (ranked #193)
  • #28 Broadest & Deepest Solution Provides Global Visibility & Business InsightFlexible & Highly Configurable Technology Adapts To Your BusinessSingle Vendor Solution Eliminates Business Silos & Mitigates Risk------------------- We provide a single integrated solution to achieve the “holy-grail” of HR… “One version of the truth” – when it comes to centralizing all employee information and strategic HR functions We are offering customers everything in terms of integrated Talent Management from a single trusted vendor With seamless user experience and a talent-based system of record We will continue to advance the market and seek new ways to provide customer value