SlideShare a Scribd company logo
In association with
ANY TIME , ANY PLACE:
FLEXIBLE LEARNING FOR FLEXIBLE WORKERS
Laura Overton
laura@towardsmaturity.org
9th July 2014
An evidence approach to L&D:
What can we learn from the top performing
learning companies?
Where do you
do your work?
• Fixed office
• Any office
• Home
• While travelling
• Coffee shop
• All of the above
7 out of 10
Report Improved
 Retention
 Motivation
 Engagement
CIPD ‘Flexible working provision and uptake’ study 2012
29%
Global workforce
Any time any where
information workers
Forrester: Mobile Adoption Trends 2013
3 or more
devices
So How Do We Like to Learn?
So How Do We Like to Learn?
Towards Maturity: Learner Voice Part 1
86% - Collaboration
70% - Google
70% - Managers
64% - Courses
55% - Job Aids
51% - Self Paced E-learning
Anytime
Anyplace
Anywhere
working
And yet..
Only 26% of our formal
learning delivered is e-
enabled
Towards Maturity: New Learning Agenda
Towards Maturity: Learner Voice part 1
Top Learning
Companies Listen
to Learners
• 9 out of 10 learners want to
learn at their own pace
• Half want to learn on the go
• 3 in 5 access learning resources
at home
• 85% are willing to use
technology to share
• 60% are happy to use own
mobiles to learn
Top learning companies are
50% more likely to have
have a Bring Your Own
Device policy
60% provide learners with
smartphonesTop learning companies are
going mobile
Towards Maturity: Mobile Learning at work
Flexibility is also about:
Collaboration
• 78% now using live
online learning
• 4 fold increase in use of
third party social media Speed and access
• Top learning
companies 25%
more likely to be
using content in the
cloud
Towards Maturity: Learning in the Mobile Enterprise
• Provide online job
aids
• Help locate in
house experts
• Curate
• Link in existing
support systems
Towards Maturity: New Learning Agenda
Top Learning companies are
Twice
as likely to:
Adding Value
14% Productivity
19% Staff engagement
9% improvement in
attrition rates
+ Improving efficiency
12% Time to competency
22% learning delivery time
17% Training Cost
-
Delivering
Results
Towards Maturity: New Learning Agenda
0% 20% 40% 60% 80%
Learnersputwhat they learn into practice quickly
Learnersrecommend e-learning to colleagues to improvejob
performance
Wehave noticed positive changesin staff behaviour
Managersagreethat e-learning delivers additional business
benefit
Bottomquartile Sampleaverage Toplearning companies
Delivering a learning culture
Towards Maturity: New Learning Agenda
A New Learning Agenda for the
Flexible Workplace
AN EVIDENCE BASED APPROACH:
NEXT STEPS
Follow the conversation on Twitter: #GetTheEdge2014
Becoming a top
learning company
www.towardsmaturity.org/
2014benchmark
Download Research:
www.towardsmaturity.org/index/research
The Towards Maturity Benchmark study is made
possible thanks to the support of the
Towards Maturity’s Ambassadors:
Leading learning organisations who share our passion that independent
research should be freely available to all.
To join or find out more go to:
www.towardsmaturity.org/ambassadors
About us Towards Maturity is a benchmarking
practice that provides authoritative
research and expert consultancy services
to help assess and improve the
effectiveness and consistency of L&D
performance within organisations. It
leverages the data gathered from the
largest learning technology benchmark in
Europe.
Download our case studies to support
your business case for change at
www.towardsmaturity.org
Find out your own Towards Maturity
Index to see if you are amongst the top
learning companies at
http://mybenchmark.towardsmaturity.org/
LauraOverton
TowardsMaturity
New Learning Benchmarksn
Contact us via:
This presentation was given on the Arkadin Webcast
on 9 July 2014, 11:00BST.
© Laura Overton, Towards Maturity 2014

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Flexible Learning for Flexible Workers

  • 1. In association with ANY TIME , ANY PLACE: FLEXIBLE LEARNING FOR FLEXIBLE WORKERS Laura Overton laura@towardsmaturity.org 9th July 2014
  • 2. An evidence approach to L&D: What can we learn from the top performing learning companies?
  • 3. Where do you do your work? • Fixed office • Any office • Home • While travelling • Coffee shop • All of the above
  • 4. 7 out of 10 Report Improved  Retention  Motivation  Engagement CIPD ‘Flexible working provision and uptake’ study 2012
  • 5. 29% Global workforce Any time any where information workers Forrester: Mobile Adoption Trends 2013 3 or more devices
  • 6. So How Do We Like to Learn?
  • 7. So How Do We Like to Learn? Towards Maturity: Learner Voice Part 1 86% - Collaboration 70% - Google 70% - Managers 64% - Courses 55% - Job Aids 51% - Self Paced E-learning
  • 9. Only 26% of our formal learning delivered is e- enabled Towards Maturity: New Learning Agenda
  • 10. Towards Maturity: Learner Voice part 1 Top Learning Companies Listen to Learners • 9 out of 10 learners want to learn at their own pace • Half want to learn on the go • 3 in 5 access learning resources at home • 85% are willing to use technology to share • 60% are happy to use own mobiles to learn
  • 11. Top learning companies are 50% more likely to have have a Bring Your Own Device policy 60% provide learners with smartphonesTop learning companies are going mobile Towards Maturity: Mobile Learning at work
  • 12. Flexibility is also about: Collaboration • 78% now using live online learning • 4 fold increase in use of third party social media Speed and access • Top learning companies 25% more likely to be using content in the cloud Towards Maturity: Learning in the Mobile Enterprise
  • 13. • Provide online job aids • Help locate in house experts • Curate • Link in existing support systems Towards Maturity: New Learning Agenda Top Learning companies are Twice as likely to:
  • 14. Adding Value 14% Productivity 19% Staff engagement 9% improvement in attrition rates + Improving efficiency 12% Time to competency 22% learning delivery time 17% Training Cost - Delivering Results Towards Maturity: New Learning Agenda
  • 15. 0% 20% 40% 60% 80% Learnersputwhat they learn into practice quickly Learnersrecommend e-learning to colleagues to improvejob performance Wehave noticed positive changesin staff behaviour Managersagreethat e-learning delivers additional business benefit Bottomquartile Sampleaverage Toplearning companies Delivering a learning culture Towards Maturity: New Learning Agenda
  • 16. A New Learning Agenda for the Flexible Workplace
  • 17. AN EVIDENCE BASED APPROACH: NEXT STEPS Follow the conversation on Twitter: #GetTheEdge2014 Becoming a top learning company www.towardsmaturity.org/ 2014benchmark Download Research: www.towardsmaturity.org/index/research
  • 18. The Towards Maturity Benchmark study is made possible thanks to the support of the Towards Maturity’s Ambassadors: Leading learning organisations who share our passion that independent research should be freely available to all. To join or find out more go to: www.towardsmaturity.org/ambassadors
  • 19. About us Towards Maturity is a benchmarking practice that provides authoritative research and expert consultancy services to help assess and improve the effectiveness and consistency of L&D performance within organisations. It leverages the data gathered from the largest learning technology benchmark in Europe. Download our case studies to support your business case for change at www.towardsmaturity.org Find out your own Towards Maturity Index to see if you are amongst the top learning companies at http://mybenchmark.towardsmaturity.org/ LauraOverton TowardsMaturity New Learning Benchmarksn Contact us via:
  • 20. This presentation was given on the Arkadin Webcast on 9 July 2014, 11:00BST. © Laura Overton, Towards Maturity 2014

Editor's Notes

  1. Any time , any place: flexible learning for flexible workers ·         Description:- Ever since technology based learning offered a viable alternative to the classroom, we’ve been extolling the virtues of any time, any place learning. But has learning innovation kept pace with new models of any time any place working available to today’s worker? Drawing on research with over 3000 L&D leaders and 13000 learners around the globe, this session will explore what the mobile enterprise are looking for from a modernised L&D programme , and how the top learning companies are actually delivering it. ·         This session will focus : o   on how the workplace is changing and with it , expectations are changing about  the way staff learn and improve their performance o   Why a course on line is no longer enough ( we’ll make special reference to managers and leadership training) o   What the top learning companies are doing to deliver flexible learning for flexible workers ( concentrating on performance support, customer support, content over multiple devices, the importance of simplicity etc) and what results they are getting.
  2. Since 2003, We’ve looked at over 2900 organisations to understand how they have been supporting both formal and informal learning and the results they are achieving And we’ve identified a range of L&D approaches that set the top performers apart
  3. Kelly
  4. The changing workplace CIPD ‘Flexible working provision and uptake’ study 2012 61% large employers allow home working on regular basis 76% report improved retention, 73% improved motivation, 72% improved employee engagement
  5. Technology is enabling any time, any place anywhere working … and yet