OVERVIEW
   Introduction to HRM
   Definition of HRM
   Introduction to P.A.
   Definition of P.A.
   Objectives
   Process
   Contents of P.A.
   Methods
    Uses of P.A.
INTRODUCTION TO HRM


    “Human Resource Management is a
 process of bringing people and organizations
 together so that goals of each are met.”
DEFINITION OF HRM


          “It is the development of people and not
 directing the things we build men and women, in
 turn, they build the products required by us”.
                                -------- A.R. Appeley
PERFORMANCE APPRAISAL
     Performance Appraisal (PA) refers to all those

procedures that are used to evaluate the

 personality

 performance

potential of its group members
DEFINITION OF PA
   FLIPPO:

        “Performance Appraisal is the systematic,
    periodic and an impartial rating of an
    employee’s excellence in the matters pertaining
    to his present job and his potential for a better
    job."
OBJECTIVES OF PERFORMANCE APPRAISAL

Identify those employees who deserve promotion

PA is used for career planning

 If employees understand their roles well, they are

likely to be more effective on the job

Provide a basis for promotion/ transfer/

termination
OBJECTIVES OF PERFORMANCE APPRAISAL

 Enhance employees’ effectiveness by helping to

identify their strengths and weaknesses and

 Inform them about expected levels of performance

 Develop inter-personal relationships
PROCESS OF PERFORMANCE APPRAISAL


Establish Performance Standards
Communicate the Standards
Measure Actual Performance
Taking Corrective Action
Compare Actual performance with
Standards and Discuss the Appraisal
CONTENTS OF PA
 Regularity of Attendance
 Integrity

 Area of interest

 Area of suitability

 Judgement skills

 Capability for assuming responsibility

 Level of acceptance by subordinates

 Honesty and sincerity

 Knowledge of systems & procedures
CONTENTS OF PA
 Initiative
 Technical skills

 Leadership qualities

 Ability to grasp new things

 Creative skills

 Originality and resourcefulness

 Self expression: written or oral

 Ability to work with others

 Quality of suggestions offered for improvement
BENEFITS OF PA ( FOR APPRAISEE )

   Clear understanding of his strengths and

    weaknesses

   Increased motivation, job satisfaction,

    and self-esteem

   Opportunity to discuss work problems

    and how they can be overcome

   Improved working relationships with supervisors
BENEFITS OF PA (FOR THE MANAGEMENT )
   Identification of performers and non-performers and their development

    towards better performance

   Opportunity to prepare employees for assuming higher responsibilities

   Identification of training and development needs

   Generation of ideas for improvements

   Opportunity to improve communication b/w the employees

    and management
BENEFITS OF PA (FOR THE ORGANIZATION )
   Improved performance throughout the organization

   Creation of a culture of continuous improvement and

    success

   Conveying the message that people

    are valued
- INDIVIDUAL EVALUATION METHODS
ESSAY EVALUATION
 The rater is asked to express the strong as well
  as weak points of employee’s behavior
 The rater considers the employee’s :

 Job knowledge and potential

 Understanding of company’s programs,
  policies, objectives etc
 Relation with co-workers and supervisors

 Planning, organizing and controlling
  ability
CHECKLIST
 A checklist is a set of objectives or descriptive
  statements about the employee and his behavior..
 Example:

 Is the employee really interested in the task
  assigned?
         Yes / No
GRAPHIC RATING SCALE

 A form is used to evaluate the performance of the
  employees
 A variety of traits may be used in this device, the
  most common being quality and quantity of work
 Easy to understand and use.

 Permits statistical tabulation of scores of
  employees
- MULTIPLE PERSON EVALUATION METHODS
MULTIPLE PERSON EVALUATION METHODS

 Ranking method:
 The evaluator rates the employee from highest to
  lowest on some overall criteria
 Paired comparison method:

 Each worker is compared with all other employees
  in a group
 This method is not applicable
  when the group is large
OTHER METHODS


                          Field
           Assessment
                         Review
             Centre
                        Technique




                         Group
                HRA
                        Appraisal
360O APPRAISAL SYSTEM


   A systematic collection and feedback of performance data

    on an individual or group.

   Data is gathered and feed back to the individual participant.
APPRAISAL INTERVIEW AND FEEDBACK - LET THE
EMPLOYEE KNOW WHERE HE STANDS

 To   help employees do a better job by clarifying
  what is expected of them

 To   plan opportunities for development and growth

 To   strengthen the superior-subordinate working
  relationship

 To   provide an opportunity for employees to
  express themselves on performance related issues
PARTICIPANTS

 Superiors
 Peers

 Direct Reports

 Customers

 Self
USES OF PERFORMANCE APPRAISAL

•   Performance Improvement.
•   Compensation Adjustments.
•   Placement decisions.
•   Training and development needs.
•   Career planning and development.
•   Deficiencies in staffing process.
Performance apraisal

Performance apraisal

  • 3.
    OVERVIEW  Introduction to HRM  Definition of HRM  Introduction to P.A.  Definition of P.A.  Objectives  Process  Contents of P.A.  Methods  Uses of P.A.
  • 5.
    INTRODUCTION TO HRM “Human Resource Management is a process of bringing people and organizations together so that goals of each are met.”
  • 6.
    DEFINITION OF HRM “It is the development of people and not directing the things we build men and women, in turn, they build the products required by us”. -------- A.R. Appeley
  • 8.
    PERFORMANCE APPRAISAL Performance Appraisal (PA) refers to all those procedures that are used to evaluate the  personality  performance potential of its group members
  • 9.
    DEFINITION OF PA  FLIPPO: “Performance Appraisal is the systematic, periodic and an impartial rating of an employee’s excellence in the matters pertaining to his present job and his potential for a better job."
  • 10.
    OBJECTIVES OF PERFORMANCEAPPRAISAL Identify those employees who deserve promotion PA is used for career planning  If employees understand their roles well, they are likely to be more effective on the job Provide a basis for promotion/ transfer/ termination
  • 11.
    OBJECTIVES OF PERFORMANCEAPPRAISAL Enhance employees’ effectiveness by helping to identify their strengths and weaknesses and Inform them about expected levels of performance Develop inter-personal relationships
  • 12.
    PROCESS OF PERFORMANCEAPPRAISAL Establish Performance Standards Communicate the Standards Measure Actual Performance Taking Corrective Action Compare Actual performance with Standards and Discuss the Appraisal
  • 13.
    CONTENTS OF PA Regularity of Attendance  Integrity  Area of interest  Area of suitability  Judgement skills  Capability for assuming responsibility  Level of acceptance by subordinates  Honesty and sincerity  Knowledge of systems & procedures
  • 14.
    CONTENTS OF PA Initiative  Technical skills  Leadership qualities  Ability to grasp new things  Creative skills  Originality and resourcefulness  Self expression: written or oral  Ability to work with others  Quality of suggestions offered for improvement
  • 15.
    BENEFITS OF PA( FOR APPRAISEE )  Clear understanding of his strengths and weaknesses  Increased motivation, job satisfaction, and self-esteem  Opportunity to discuss work problems and how they can be overcome  Improved working relationships with supervisors
  • 16.
    BENEFITS OF PA(FOR THE MANAGEMENT )  Identification of performers and non-performers and their development towards better performance  Opportunity to prepare employees for assuming higher responsibilities  Identification of training and development needs  Generation of ideas for improvements  Opportunity to improve communication b/w the employees and management
  • 17.
    BENEFITS OF PA(FOR THE ORGANIZATION )  Improved performance throughout the organization  Creation of a culture of continuous improvement and success  Conveying the message that people are valued
  • 19.
  • 20.
    ESSAY EVALUATION  Therater is asked to express the strong as well as weak points of employee’s behavior  The rater considers the employee’s :  Job knowledge and potential  Understanding of company’s programs, policies, objectives etc  Relation with co-workers and supervisors  Planning, organizing and controlling ability
  • 21.
    CHECKLIST  A checklistis a set of objectives or descriptive statements about the employee and his behavior..  Example:  Is the employee really interested in the task assigned?  Yes / No
  • 22.
    GRAPHIC RATING SCALE A form is used to evaluate the performance of the employees  A variety of traits may be used in this device, the most common being quality and quantity of work  Easy to understand and use.  Permits statistical tabulation of scores of employees
  • 23.
    - MULTIPLE PERSONEVALUATION METHODS
  • 24.
    MULTIPLE PERSON EVALUATIONMETHODS  Ranking method:  The evaluator rates the employee from highest to lowest on some overall criteria  Paired comparison method:  Each worker is compared with all other employees in a group  This method is not applicable when the group is large
  • 25.
    OTHER METHODS Field Assessment Review Centre Technique Group HRA Appraisal
  • 26.
    360O APPRAISAL SYSTEM  A systematic collection and feedback of performance data on an individual or group.  Data is gathered and feed back to the individual participant.
  • 27.
    APPRAISAL INTERVIEW ANDFEEDBACK - LET THE EMPLOYEE KNOW WHERE HE STANDS  To help employees do a better job by clarifying what is expected of them  To plan opportunities for development and growth  To strengthen the superior-subordinate working relationship  To provide an opportunity for employees to express themselves on performance related issues
  • 28.
    PARTICIPANTS  Superiors  Peers Direct Reports  Customers  Self
  • 29.
    USES OF PERFORMANCEAPPRAISAL • Performance Improvement. • Compensation Adjustments. • Placement decisions. • Training and development needs. • Career planning and development. • Deficiencies in staffing process.