Paul J. García is a systems administrator with over 15 years of experience in fast-paced environments. He has experience managing networks, servers, desktops, and applications. García holds several technical certifications from Microsoft, CompTIA, and C-Tech. He has a track record of proactively solving problems and exceeding customer expectations.

1. Paul J. García
825 Renaissance Pointe Apt 101
Altamonte Springs FL, 32714
Mobile: (407) 715-9339
Email:pjgarcia1105@gmail.com
Summary
Systems Administrator with over 15 years of experience on fast-paced and deadline-oriented environments. Certified through Microsoft,
CompTIA and C-Tech. Proactive problem solver with strong networking troubleshooting and crisis management skills to exceed customer
expectations.
Experience July, 2010 – Present Cutting Edge Network Technologies Orlando, FL
IT Systems Analyst
 Repaired problems on; Laptops/Desktops,MS Products, Peripheral components, Citrix XenApp, VMware, MS
Exchange 2K32K10, BES, Oracle10g, SQL, iSCSI, Active Directory, DHCP, DNS, IIS, Group Policy,
IceWarp (POP3/IMAP Mail) on Windows Servers 2K32K12 mostly done remotely.
 Monitored/repaired issues on LAN, WAN, WLAN, VPN on SonicWALL firewalls and documented new arising
technical issues then trained peers on problemsolving.
 Managed Office 365 accounts via their portal as well as from PowerShell.
Apr, 2006 – Jan, 2010 BBA Aviation Orlando, FL
IT/iSeries Systems Administrator
 Repaired hardware/software problems on; MS Products, Cisco IP phones and Peripheral components also LAN,
WLAN, Proxy, Citrix, VMware, MS Exchange 2K3, Blackberry Enterprise Server, Oracle, Active Directory and
Symantec Ghost on Windows Servers 2K3.
 As an iSeries System Admin solved problems on: data flow, application issues, client configuration, managing
libraries/menus as well as performing daily/monthly backups and loading patches using BRMS.
 Lead the AS400 Helpdesk Team training peers and users on operation and configuration while creating technical
documents for reoccurring problems.
Sep, 2001 – Apr, 2006 Exel/DHL Logistics Mechanicsburg, PA
IT Systems Admin II
 Configured Laptops/Desktops, MS Products, Lotus Notes/Domino, VoIP devices and Peripheral components
 Lead the Helpdesk Latin/American Technicians Team exceeding customer expectation on technical support.
 Monitored Linux-Unix Servers that handle RF Scanners through HP-UX 11.31/AIX OpenView 5.3/Red Hat 5,
on network performance and data transmission.
 Maintained all Warehouse Management Systems via IBM iSeries AS/400’s on: data flow, application issues,
operation as well as performing daily and weekly backups.
Aug, 2000 - Sep, 2001 Intel Corporation Hudson, MA
Electronics/Manufacturing Technician
 Under a clean room environment, troubleshoot electronics malfunctions with computerized Tools that handle the
creation of new Pentium processors and legacy devices.
 As a Team Leader for the Etch area safety group, took ownership on safety area improvements.
 Worked directly with Tool engineers on system boards to understand the source of most electronic and
mechanical issues to redesign new Tools.
 As a Certified Peer Trainer, trained peers on operation, maintenance of equipment and was expected to work
under strict specifications with general or no supervision.

2. Education Jan, 1999 – July, 2000 Thompson Institute/Kaplan Career Institute Harrisburg, PA
Associate’s Degree: Electronics& Computer Engineering Technology G.P.A. 3.85/4.0 Honor Roll
Oct, 2003 – December, 2004 Thompson Institute/Kaplan Career Institute Harrisburg, PA
Associate’s Degree: Computer and Network Administration G.P.A. 3.70/3.83
Certifications: MCDST, MCSA, CompTIA A+, CompTIA Network+ and CompTIA Security+. Also certified as a
C-Tech Technician specializing in Copper and Fiber Optics Network Cabling.