This document is a resume for Renz Marion S. Bagasbas, providing technical and professional experience in IT support and infrastructure services. It summarizes his experience as an IT Technical Engineer providing technical support, troubleshooting and maintenance for computers and networks. It also outlines his experience as a System Operator handling data center operations and monitoring system performance for an international bank. His other experience includes working as a Document Controller for an international engineering company.

1. Renz Marion S. Bagasbas
75 P.Burgos Street
Barangay Santa Rosa
Cainta, Rizal 1900, Philippines
Contact no: +63 932 4061455
Email: rnz_bagasbas@yahoo.com
TECHNICAL SUMMARY :
1. IT Technical Engineer with more than two years providing technical
support/assistance, troubleshooting and maintenance for computers, network and
other devices.
2. System Operator in an international bank and handles day to day data center
operations and monitoring system performance to ensure timely and accurate
processing of production runs and ensure timely set-up of on-line operations.
3. More than three years as Document Controller in an international (American)
company specializing in steel connection design and detailing.
4. Bachelor of Science in Computer Science also completed Cisco Networking
Academy Program Course 1 and 2 successfully.
5. Knowledgeable in computer and network system setup, installation, configuration and
repairs.
QUALIFICATIONS:
• Ambitious and goal-oriented with a clear vision of future objectives.
• Enjoys the challenge of a busy demanding work environment.
• Possessed the ability to coordinate and plan strategically
• Excited to learn new skills.
TECHNICAL SKILLS:
Software and Protocols
Windows XP/7, MS Office, Office 365, Lotus Notes, SIBS, VB,net, Cisco IOS, TCP/IP, POP3,
FTP, DNS, DHCP, RIPv2, IGP/EIGRP, OSPF, AutoCAD, Adobe 5.0 and 7.0, Adobe
Photoshop
Hardware and Platforms
IBM System-i Operations (AS/400), IBM System-i MQSeries Operations, Cisco Routers and
Switches (7500, 3500), MS SQL Database Server, Desktops and Laptops
WORK EXPERIENCE :
Company Name: The Medical City
Position Title : IT Technical Engineer
Position Level : Junior
Specialization : Infrastructure Services
Industry : Healthcare
Period : October 2013 to Present
Job Description:
• Troubleshoot all kinds of issues for hardware/software, including all the possible
setups and configurations
• Format/configure new workstations with computers and other devices.

2. • Set up equipment for employee use, performing or ensuring proper installation of
cable, operating systems, and appropriate software.
• Work with Network Administrator for for patching data ports in the IDF (Intermediate
Distribution Frame) and deploying and configuring IP address assigned for network
connection
• Ensure proper recording and closure of all issues
• Perform regularly scheduled maintenance activities
Company Name: Maybank Philippines, Inc.
Position Title : System Operator
Position Level : Junior
Specialization : Infrastructure Services
Industry : Banking/Financial Services
Period : July 2011 to September 2013
Job Description:
• Pro-actively monitor the data center systems uptime and connectivity to ensure
system availability to prevent any down time and coordinate problem resolution with
the service level agreement (SLA).
• Prepare, operate and maintain machines, peripherals and equipment basic to
computer operations.
• Detect errors and takes appropriate action to correct operational problems.
• First level support in problem determination and resolution with regard to batch
production jobs and other applications that are being used in the processing of batch
jobs.
• Run application system batch run (daily, monthly and yearly).
• Perform back-up of AS/400 and non-AS/400 systems (daily, monthly and yearly).
• Startup Tellering System and ATM operation.
• Monitors AS/400 system and subsystems.
• Monitors all branch communication lines, controllers and devices.
Company Name: International Design Services, Inc. (Isometric Diagonal Scheme, Inc.)
Position Title : Document Controller
Position Level : Intermediate
Specialization : Structural Connection Design and Detailing
Industry : Building / Construction / Engineering Services
Period : July 2007 to November 2010
Job Description:
 Generate the various document control reports (transmittal letters, material change
summary, unit price, bill of material, submittal package for maps, calculations and
connection capacity summary) and issue out to the management office in U.S.
 Ensure that all documents are well checked (typographical errors, filenames, etc.)
and submitted on time prior to the documents submission due date
 Maintaining and filing updated records of all approved documents and drawings and
their distribution clearly
 Monitor progress of log updates of the different jobs handed by the department for
documentation and compilation
 Utilize AutoCAD and Adobe in encoding Advance Bill of Material (ABM) and editing
Shop Drawings

3. EDUCATIONAL BACKGROUND:
Highest Education:
Level : Bachelor's/College Degree
Field of Study : Computer Science/Information Technology
Major : Computer Science
Institute / University : Dominican College
Located In : San Juan, Metro Manila, Philippines
Trainings:
Cisco Networking Academy Program Courses:
1. Networking Fundamentals
2. Routing Protocols and Concepts
CC HH AA RR AA CC TT EE RR RR EE FF EE RR EE NN CC EE SS
Available upon request
Notice Period of Availability : IMMEDIATE
Reasons of leaving last employment: Career growth and to seek for new challenges that
will enhance my abilities for professional advancement.