The document discusses an upcoming event hosted by the Arizona Technology Council. The event will include partnering presentations from various technology companies from 1:30-3:00pm, followed by a break and an executive panel discussion. From 4:00-6:00pm there will be a reception and expo. Some of the companies giving presentations include OneNeck IT Services, Loop Demand Gen, Telesphere, and others. The document provides details on these companies and their partnerships.
A business case I developed for BroadSoft, to support their prospects' investment decision for Hosted Unified Communications.
This executive-level report demonstrates the business case for investing in Hosted UC services to serve the SMB market. The case proved pivotal in helping numerous service providers understand the emerging opportunity and add UC to their service offer.
A business case I developed for BroadSoft, to support their prospects' investment decision for Hosted Unified Communications.
This executive-level report demonstrates the business case for investing in Hosted UC services to serve the SMB market. The case proved pivotal in helping numerous service providers understand the emerging opportunity and add UC to their service offer.
This is a presentation I created several years ago. The specific purpose was to explain the changes to our Indirect channel strategy. Most of the stuff discussed outdated, but I wanted to show how you can queue people into a them - just with the use of something memorable [clue: check out the songs mentioned on the transition slides].
Managing Unprecedented Change with Business TransformationCisco Canada
This presentation will discuss how to manage change with business transformation, including: the shifting landscape, business imperatives and technology transformations, as well as, IT implications.
Sheila Hensley, Director of Finance, ATN-Alltel and Amir Gefen, Director of Industry Relations, cVidya Networks presented the following on how cVidya implemented a new Revenue Assurance program at Alltel
Kewill trade electronic trading for maximum profitAndyMurden
Historically, organisations have overcome these issues through a highly inefficient paper based trail of orders and the manual processing of invoices and other essential business documentation. This processing is often completed by a pool of full time employees, which is both time consuming and error prone when compared to the automated, electronic equivalent. It goes without saying, these problems cost your business money.
Customer Name: Cable&Wireless Worldwide
Industry: Telecommunications
Location: Worldwide
Company size: 6000 people
Challenge
• Create customer service center of excellence
• Increase customer and employee satisfaction while reducing costs
Solution
• Cisco Unified Contact Center Hosted and IP Telephony
• Call recording from Verint
• Service management system from BMC
Results
• Significantly reduced contact center operating costs
• Reduced abandoned calls to 1 percent
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This is a presentation I created several years ago. The specific purpose was to explain the changes to our Indirect channel strategy. Most of the stuff discussed outdated, but I wanted to show how you can queue people into a them - just with the use of something memorable [clue: check out the songs mentioned on the transition slides].
Managing Unprecedented Change with Business TransformationCisco Canada
This presentation will discuss how to manage change with business transformation, including: the shifting landscape, business imperatives and technology transformations, as well as, IT implications.
Sheila Hensley, Director of Finance, ATN-Alltel and Amir Gefen, Director of Industry Relations, cVidya Networks presented the following on how cVidya implemented a new Revenue Assurance program at Alltel
Kewill trade electronic trading for maximum profitAndyMurden
Historically, organisations have overcome these issues through a highly inefficient paper based trail of orders and the manual processing of invoices and other essential business documentation. This processing is often completed by a pool of full time employees, which is both time consuming and error prone when compared to the automated, electronic equivalent. It goes without saying, these problems cost your business money.
Customer Name: Cable&Wireless Worldwide
Industry: Telecommunications
Location: Worldwide
Company size: 6000 people
Challenge
• Create customer service center of excellence
• Increase customer and employee satisfaction while reducing costs
Solution
• Cisco Unified Contact Center Hosted and IP Telephony
• Call recording from Verint
• Service management system from BMC
Results
• Significantly reduced contact center operating costs
• Reduced abandoned calls to 1 percent
• Increased employee satisfaction by 26 percent
Premiers pas et bonnes pratiques sur Amazon AWS présenté par Carlos Condé Au Xebia Cloud Day 2012.
La vidéo de la présentation est disponible ici : http://vimeo.com/44228168
Le Xebia Cloud Day 2012 est une conférence gratuite dédiée au Cloud Computing focalisée sur l'écosystème Java.
http://blog.xebia.fr/22-mai-2012-cloud-day-chez-xebia/
IAUG Converge2013 Avaya CEO Kevin Kennedy June 4 2013 KeynoteAvaya Inc.
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Mr. Tareq Amin currently serves as CTO of Rakuten Mobile Network. Currently at Rakuten Mobile Network, he is implementing disruptive initiatives such as; a next-generation cloud native network, an end-to-end automated OSS/BSS, edge computing for enhanced CX and new age applications, open & virtualized disaggregated RAN, and a simplified HW deployment for an any service/anywhere approach. These initiatives are the building blocks to a modern day network that has the ability to evolve at the pace of technology innovation.
WE want to be the leading Integrator in North/West African region in :
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- We want to serve customers from Operators, enterprise, SMB and consumers.
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Presentation on Hosted Unified Communications discussing statistics, ubiquitous rollout, and benefits of moving from an on premise solution to a cloud solution.
2016 Aerospace, Aviation, Defense and Manf Conferenceaztechcouncil
For members of the aerospace, defense, aviation and manufacturing community, the Arizona Technology Council (AZTC) is offering a major opportunity for you to connect with potential new partners in March. The Arizona Technology Council, Arizona Commerce Authority (ACA) and RevAZ are hosting the fifth annual Conference for Arizona’s Aerospace, Aviation, Defense and Manufacturing Community on Thursday, March 3 at the Hilton Scottsdale Resort and Villas.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
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What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
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Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
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Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
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Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
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Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
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It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
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Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
4. Partnering Presentations
• OneNeck IT Services with partner Solution Interface
• Loop Demand Gen with partner Canyon Communications
• Telesphere with partner Broadsoft
• DIRTT with partner VermiSoks
• Prime Solutions Group, Inc. with partner Aviture, Inc.
• TelEvolve with partner Western WiMAX
• Cybertrails with partner Solutions 8
6. Introducing
OneNeck.
We provide a
comprehensive, flexible
suite of hosting and
managed services
designed specifically to
help mid-market
companies improve
system performance.
7. Founded in 1997
Supporting over 150+ customers
and 66,000 users in 45 countries on
six continents
Focused: 90% of revenue from
outsourcing and managed services
Over 250 full time employees
98% Contract Renewal Rate over
thirteen years
24/7 North America based support
center handling over 85,000
incidents annually
Microsoft certified hosting partner.
Ranked #1 ERP Outsourcing Vendor
by the Black Book of Outsourcing
survey three years in a row
8. Introducing Solution Interface.
Headquartered in Scottsdale, Arizona, Solution Interface is a
full service telecommunications company providing a
comprehensive suite of telecom management products and
services for small to medium enterprises, communication
service providers and non-profit organizations.
9. Quote requests Moves, Adds, Changes & Disconnects
(MACD)
Market Analysis of Carrier Positioning
Facility Relocation Management
Voice and Data Audits
Telecom Inventory Management
RFP Design & Implementation
Contract negotiations & Management
Network Design & Implementation
Recovery Services
End to end project management
Customer Portal
Integration Services & Vendor Mgmt.
10. OneNeck WAN Design and Management
Carrier Neutrality
Telco Assessments
Contracts Review
WAN Design/Architecture Review
Performance Analysis
Bandwidth Profiling
WAN Best Practices Analysis
Implementation/Provisioning Services
Typically save money on your contracts by leveraging our expertise and
buying power
Century Link, TW Telecom and COX partner thru SI – leverage our SPPs
20%-30% less costs than traditional service providers
11. Solution Interface and OneNeck Success Story
Prospect had $20k/mo. spend on TDM circuits
6 physical locations
Low speed connections
Prospect required managed hosting (VPS, hosting)
New Solution with SI/ON
CL MOE’s at high speeds for all locations
Reduced telecom spend 40%
Uplifted to fiber delivery (highly reliable)
Still had enough in their budget to meet other hosting needs
20. Canyon and Loop partnered to develop
campaign strategy
Step 1 Step 2 Step 3 Step 4
Database E-mail marketing Executive Door Follow-up
cleansing and campaign with Opener (EDO) appointment
opt-in e-mail White Paper dimensional setting activities
address gathering download mailer
Goal: 250 verified Goal: 30 white paper Goal: 30 EDO Goal: 10 face-to-
e-mail addresses downloads for EDO mailers delivered face appointments
distribution
26. Campaign Results
• 397 contact records cleansed
• 1,110 unique touches (2.77 touches/contact)
• 242 opt-in e-mail addresses verified
• 4 e-mail distributions over a 6-week period
• 36 white paper downloads
• 30 EDOs delivered (7.5% of contact list)
• 11 face-to-face appointments scheduled (36% of
EDO recipients)
27. Questions?
Contact: Contact:
Matt Hensler Jared Bodnar
VP, Strategic Services President
Canyon Communications Loop Demand Gen
mhensler@canyoncomm.com jbodnar@loopdemandgen.com
480-775-8880 480-545-1015
28.
29. Who is Telesphere? Telesphere Financial Overview
• Founded in 2000 • Annualized revenues over $30 million
• Providing voice and data services over a • Over 30,000 end users, providing service to
private IP network the entire US including Canada
• Nationwide Privately hosted Cloud • Currently Cash Flow Positive before
Communications Company Customer Acquisition costs
• Integrating the office phone, computer • Raised over $50 Million over past 5 years.
and mobile for complete convergence and • Zero debt
providing advanced cloud voice and data
communications features
• Have a redundant network with over 13
points of presences located geographically
providing customers with maximum
uptime and disaster recovery options
30.
31. Let Telesphere be your Hosted Option
• Hosted and managed voice and data network
• National carrier-grade fully meshed MPLS IP network
• Last mile - dynamically allocated symmetrical connectivity
• Total solution provider responsible for end to end performance
• 24 X 7 Live support, goal of first-call resolution
• Maintenance, updates, and MACD’s included at no additional cost
• No capital investment required
• Latest technology standards such as SIP and wideband audio (HD)
• Carrier grade Session Border Controllers and Firewalls for maximum network security
• Fully featured Product Portfolio to accommodate the many requirements customers face
The Telesphere Difference
32. Broadsoft
• Leading global provider of IP communications services
– #1 VoIP app market share – Infonetics Research
– 18 of the top 25 carriers, based on revenue
– 450+ Customers in 65 countries
– Public, Profitable and Investing in Innovation
• Ecosystem Innovation
– 500+ partners
– 5,000 Xtended developer members
• Global Scale
– 4 TACs provide follow the sun 24/7 support
– 500+ people in 21 countries
– 250+ people in R&D working on VoIP apps
33. Industry Trends
• Broadsoft closely monitors industry trends to help assist our partners (such as
Telesphere) satisfy end-user demand
34. Trend #1: Broadband Proliferation
In 2010 mobile broadband
• Shift from scarce broadband to
subscribers hit 700M, passing the abundant broadband
500M of fixed broadband • Fiber and LTE provide anytime
and everywhere broadband
• Enabling new ways of
communicating
– Visual Communications
– Collaboration
• Service providers can leverage
quality of service and charging as
ways to compete and
differentiate
Mobile Broadband Fixed Broadband
35. Trend #2: Cloud Services
• Unstoppable movement to cloud
services
• Concerns about security,
performance and control have been
overcome
• Even mission critical enterprise
applications (e.g. Salesforce) moving
into the cloud
• Ability to integrate cloud services
together, providing true unified
communications
• Opportunity for service providers to
quickly bring to market innovative
services
Enterprise Cloud
Services Adoption
36. Trend #3: Explosion of smart devices
• Some estimates say that there will be
50B connected devices by 2020
• Wide variety of devices leveraging
open application development
environments like iOS or Android
• More and more important to match
the user experience with the service
(Blackberry email, Apple iTunes)
• Bring the power of the cloud onto
these devices, making the experience
personal
37. Trend #4: Unified Communications
• Users expect a rich set of
Voice Services communications services
• Need a range of real-time
communications services that
integrate with social networking
services (LinkedIn, Facebook, Twitter)
• Focus on usability, increasing the
efficiency and reachability of the end
Video Calling HD Voice user
• Service providers can bring together
a set of real-time communications
Messaging Chat services along with the power of
social networking
Conferencing Collaboration
38. Trend #5: Seamlessness
• Seamlessness is a user experience
that works across all of our devices,
and integrates all of our
communications services
• Separation of the service from the
device
• Use the service from multiple device
with same experience
• Service providers can provide the
right experience on the right device
seamlessly
39. Broadsoft and Telesphere
• Working together to provide
companies with an affordable, state
of the art, world-class
communications solution
41. DIRTT Environmental Solutions
• DIRTT – Doing It Right This Time
• Design, manufacture, install modular interior
construction
• Calgary-based company opened Phoenix
factory in July of 2011
42. DIRTT Factory – Greenest of its kind
• 96% recycle rate
• Solar arrays provide 10% of electrical
• Recycled denim insulation
• 65 employees fed onsite every day
– Full kitchen, two chefs
43. DIRTT Factory Food Waste
• Food production means food waste
• Counterproductive to DIRTT’s mission
• Solution - VermiSoks
44. VermiSoks
• President/CEO – Miguel Jardine
• Manufacture “worm wine” out of food waste
• “Sok” filled with mulched up coconut &
worms grows organic vegetables, herbs
• Nurtured by worm wine – don’t add water…
45. DIRTT & VermiSoks
• VermiSoks takes 100% of our food waste
• Manufacture worm wine
• Worm wine nurtures our vertical garden made
from DIRTT
• Grows an estimated 10-15% of food
51. Prime Solutions Group, Inc
Aviture Inc
• Joe Marvin, Prime Solutions Group,
Inc
• Sam Snyder, Aviture Inc.
52. Partner Profiles
• PSG
– Systems Engineering
– Product Lifecycle Management (PLM) tools
– Independent Research
• Aviture
– Enterprise Software Development Solutions
– Emerging and Agile Development
– Next Gen Service Based Applications
54. Why does the Partnership Work?
• Shared interests and focus
• Complementary skill sets
• Understand value of partnerships
• We want it to work!
55. Value Creation
• Partnership proposed on SBIR
– Continued independent research collaboration
– Autonomous Intelligent Control Concept
• Introduced partner to LM Defense Systems
– Aviture opportunity to add SW developers
• Future program proposal opportunities
– Expand the pie by bringing combined expertise
56. Future Partnerships
– Complex developments across multiple domains
– Apply Systems Engineering and Systems Thinking
– Enterprise Architecture Transformations
– Opportunity to apply process, methods and tools
– Accelerated Business Value and Success
– Technology Innovation in Global Marketplace
57.
58. Challenges To Deploying Advanced
Internet-Based Services
• Existing copper infrastructure is unreliable
• Lack of carrier support for quality assurance
• Carrier competition against us
59. Unreliable Internet Service
• Traditional service providers don’t proactively
monitor for problems
• Unwilling to provide visibility into their networks
and status of connections
• Are focused on a “best effort” service with no
guarantees
60. Speed Versus Quality
Voice, video, and other real-time
services demand instantaneous and
reliable delivery of data.
61. Western WiMAX Difference
• 100% visibility into network performance
• Alarms for even minor errors
• Call quality testing at 15 second intervals
• Uptime & quality guarantee with a monetary
penalty if they fail
62. Challenges For Internet Service Providers
Working With VoIP & Video Services
• Many voice and video conferencing companies rent
their services and equipment
• Lack of provider knowledge of good networking
fundamentals
• Poor customer interaction and ownership
• Single point of failure
63. Re-Marketed Services
• Ambiguous responsibility for problems
• “Blame the ISP” mentality
• Unable to provide the ISP visibility into their
network and services
• Slow response for repairs and customer service
makes both companies look bad
64. TelEvolve Difference
• 100% own equipment and network
• 24/7 monitoring for failures
• Staffed by experienced network engineers
• No call center or low-level support
• Three locations with redundant equipment
65. Partnership Value Proposition
• Customers have a single point of contact
• Call quality and service level guarantees
• Never have to explain their needs to inexperience
tier 1 support call center
• Both companies have reduced support costs and
incidents
68. The CyberTrails and Solutions 8 Partnership
Partnership Background
CyberTrails
Since 1995
Backed by Republic Financial Corporation
Solutions 8
Formed from the merger of KPO Global and Snapdragon Solutions
CyberTrails and Solutions 8 have been strategic partners for nearly two
years
69. The CyberTrails and Solutions 8 Partnership
CyberTrails
Professional and Managed Services, Help Desk Services, Cloud
Computing, Virtualization, Application Management & Data Center
70. CyberTrails and Solutions 8 Partnership
Solutions 8
Web development, SEO, Social Media Management, Email
Marketing, Content Creation and Video Production
71. CyberTrails and Solutions 8 Partnership
Partnership Details
CyberTrails and Solutions 8 do joint promotions
Professional Headshot offer
Integrated product offerings (like hosting)
Referral sources
Solutions 8 is CyberTrails’ marketing department providing: content,
Web Development, Email, SEO, video, Social Media and Graphic Design
75. CyberTrails and Solutions 8 Partnership
Partnership Benefits
Outsourced marketing is the most cost effective method to get
experienced professionals to help brand/market a business, while
driving an ROI
Solutions 8 keeps CyberTrails in front of their clients and prospects
on regular basis; providing networking opportunities and lead
generation while they do what they do best – focus on their
clients/projects
CyberTrails → increased visibility and success
Both Solutions 8 and CyberTrails → new opportunities
Partnerships and clients are the best referral source