CIMCO OVERVIEW


Advancing Technology Solutions                                                CIMCO at a Glance
with Personal Commitment                                                      Network
                                                                              • Advanced fiber optic network and future-proof
                                                                                infrastructure
For over 24 years, CIMCO has consistently anticipated the evolving
communication needs of businesses, and then fulfilled them with               • Network monitoring to the customer premise including
superior technology solutions. Demonstrating consistent growth                  the last mile
and profitability in an industry of constant change and numerous
                                                                              • Self healing infrastructure with automatic traffic rerouting
challenges, CIMCO remains committed to delivering future-proof
innovations while upholding our longstanding values, namely,                  Company
relentless quality standards for network infrastructure and for
uncompromising service. When you combine the company’s                        • Consistent growth and profitability for over 24 years
veteran perspective with its forward-thinking philosophy, it’s                • Live answer to your calls 24x7x365
clear to see how CIMCO is uniquely able to empower your
                                                                              • One consolidated, categorized bill for all services
communications with what your business needs next.
                                                                              People
Tailored Business Solutions                                                   • Over 30% of support staff dedicated to network and
                                                                                customer engineering
CIMCO puts the power of tomorrow in your hands with fully
integrated, global business applications that promote enterprise              • Customer care team averages 15 years experience in data
growth and adaptability. Solutions are created in alignment with                and voice
your business objectives, while built-in scalability efficiently              • Account managers and customer relations associates
accommodates for the future. Challenges presented by changes                    serve as your advocate
in your company, industry, the economy, new technologies and/or
security are proactively defined, then solutions are designed to              Customers
ensure your mission critical operations are always top priority.
                                                                              • Serving businesses with mission-critical applications in
                                                                                the fields of finance, healthcare, manufacturing and
Preparedness In Network Design                                                  professional services

CIMCO utilizes progressive technology to maintain a highly reliable,          • 98% customer retention rate in an industry
redundant and secure carrier-grade infrastructure. The design is                of change
based on a strategically select build-out of proprietary switching
and colocation facilities with hardened telecom environments. This
translates into increased availability and higher network efficiency.
Every aspect of CIMCO’s infrastructure has been engineered to the
highest possible industry specifications, down to the last detail. In
addition, CIMCO has strategic Tier 1 network relationships to ensure
our customers seamless technology solutions.

Proactive Surveillance
CIMCO’s state-of-the-art Network Monitoring Center (NMC)
is staffed 24x7x365 by certified professionals who monitor
and maintain network infrastructure straight through to each
of your sites. CIMCO leads the marketplace by providing network
surveillance to the local loops, while the competition provides
standard monitoring only down to the DS3 level. The multi-faceted
support structure focuses on immediacy and quality, with resolution
expedited in accordance with stringent SLAs.



                                                                        CIMCO Communications, Inc. | 877.691.8080 | www.cimco.net
CIMCO OVERVIEW


Responsive Service                                                                CIMCO Satisfies
                                                                                  “CIMCO has provided us with much more
CIMCO’s success has been shaped by core company values of
uncompromising quality, integrity and mutual trust. We have
                                                                                   than just voice and data connections.
a consuming commitment to customer service that crosses all levels                 They have become one of our most
of our organization, from the associate who answers your call live                 trusted partners, providing efficiencies
24x7x365, to the certified engineers who staff the Network                         in our service today, while at the same
Monitoring Center around the clock, to your Account Manager who                    time, looking for solutions to keep
makes it their business to know yours. Over 15% of CIMCO’s staff is
dedicated to customer and network engineering, and through that
                                                                                   our enterprise at the cutting-edge
expertise we are able to deliver well-planned solutions, seamless                  tomorrow.”
migration and swift trouble resolution. CIMCO puts the customer
first, and it shows. Our 98% customer retention rate speaks volumes
about the kind of respect and attention you can expect from CIMCO
from day one.

Suite of Solutions
IP Talk VoIP Solutions                    Data Center Solutions
• Hosted VoIP                             •   Colocation
• VoIP Trunking                           •   Managed Hosting
                                          •   Managed Servers
MPLS VPN Gateway Solutions
                                          •   Storage Area Network
• MPLS VPN
                                          •   Remote Backup
• VoIP via MPLS VPN
                                          •   Managed Services
Data Solutions
                                          Voice Solutions
•   Internet Access
                                          • Local
•   Ethernet
                                          • Long Distance
•   Private IP
•   Point-to-Point                        Conferencing Solutions
•   Spam & Content Filtering              • Audio Conferencing
•   Virus Protection                      • Web Conferencing                    Looking for a partner in technology?
                                                                                To position your company for the future while
Managed & Monitored Solutions             Billing Solutions
•   Managed & Monitored Routers           • Cost Center Management              increasing efficiency and your bottom line,
•   Managed Firewalls                     • CIMPatrol Alerting Tool             consider CIMCO. 877.691.8080.
•   Firewall & VPN
                                          Professional Services
•   Internet Access
                                          • Data Professional Services
•   Switches
                                          • Voice Professional Services
•   Servers
                                          • Site Audits




                                                                      CIMCO Communications, Inc. | 877.691.8080 | www.cimco.net

CIMCO Overview

  • 1.
    CIMCO OVERVIEW Advancing TechnologySolutions CIMCO at a Glance with Personal Commitment Network • Advanced fiber optic network and future-proof infrastructure For over 24 years, CIMCO has consistently anticipated the evolving communication needs of businesses, and then fulfilled them with • Network monitoring to the customer premise including superior technology solutions. Demonstrating consistent growth the last mile and profitability in an industry of constant change and numerous • Self healing infrastructure with automatic traffic rerouting challenges, CIMCO remains committed to delivering future-proof innovations while upholding our longstanding values, namely, Company relentless quality standards for network infrastructure and for uncompromising service. When you combine the company’s • Consistent growth and profitability for over 24 years veteran perspective with its forward-thinking philosophy, it’s • Live answer to your calls 24x7x365 clear to see how CIMCO is uniquely able to empower your • One consolidated, categorized bill for all services communications with what your business needs next. People Tailored Business Solutions • Over 30% of support staff dedicated to network and customer engineering CIMCO puts the power of tomorrow in your hands with fully integrated, global business applications that promote enterprise • Customer care team averages 15 years experience in data growth and adaptability. Solutions are created in alignment with and voice your business objectives, while built-in scalability efficiently • Account managers and customer relations associates accommodates for the future. Challenges presented by changes serve as your advocate in your company, industry, the economy, new technologies and/or security are proactively defined, then solutions are designed to Customers ensure your mission critical operations are always top priority. • Serving businesses with mission-critical applications in the fields of finance, healthcare, manufacturing and Preparedness In Network Design professional services CIMCO utilizes progressive technology to maintain a highly reliable, • 98% customer retention rate in an industry redundant and secure carrier-grade infrastructure. The design is of change based on a strategically select build-out of proprietary switching and colocation facilities with hardened telecom environments. This translates into increased availability and higher network efficiency. Every aspect of CIMCO’s infrastructure has been engineered to the highest possible industry specifications, down to the last detail. In addition, CIMCO has strategic Tier 1 network relationships to ensure our customers seamless technology solutions. Proactive Surveillance CIMCO’s state-of-the-art Network Monitoring Center (NMC) is staffed 24x7x365 by certified professionals who monitor and maintain network infrastructure straight through to each of your sites. CIMCO leads the marketplace by providing network surveillance to the local loops, while the competition provides standard monitoring only down to the DS3 level. The multi-faceted support structure focuses on immediacy and quality, with resolution expedited in accordance with stringent SLAs. CIMCO Communications, Inc. | 877.691.8080 | www.cimco.net
  • 2.
    CIMCO OVERVIEW Responsive Service CIMCO Satisfies “CIMCO has provided us with much more CIMCO’s success has been shaped by core company values of uncompromising quality, integrity and mutual trust. We have than just voice and data connections. a consuming commitment to customer service that crosses all levels They have become one of our most of our organization, from the associate who answers your call live trusted partners, providing efficiencies 24x7x365, to the certified engineers who staff the Network in our service today, while at the same Monitoring Center around the clock, to your Account Manager who time, looking for solutions to keep makes it their business to know yours. Over 15% of CIMCO’s staff is dedicated to customer and network engineering, and through that our enterprise at the cutting-edge expertise we are able to deliver well-planned solutions, seamless tomorrow.” migration and swift trouble resolution. CIMCO puts the customer first, and it shows. Our 98% customer retention rate speaks volumes about the kind of respect and attention you can expect from CIMCO from day one. Suite of Solutions IP Talk VoIP Solutions Data Center Solutions • Hosted VoIP • Colocation • VoIP Trunking • Managed Hosting • Managed Servers MPLS VPN Gateway Solutions • Storage Area Network • MPLS VPN • Remote Backup • VoIP via MPLS VPN • Managed Services Data Solutions Voice Solutions • Internet Access • Local • Ethernet • Long Distance • Private IP • Point-to-Point Conferencing Solutions • Spam & Content Filtering • Audio Conferencing • Virus Protection • Web Conferencing Looking for a partner in technology? To position your company for the future while Managed & Monitored Solutions Billing Solutions • Managed & Monitored Routers • Cost Center Management increasing efficiency and your bottom line, • Managed Firewalls • CIMPatrol Alerting Tool consider CIMCO. 877.691.8080. • Firewall & VPN Professional Services • Internet Access • Data Professional Services • Switches • Voice Professional Services • Servers • Site Audits CIMCO Communications, Inc. | 877.691.8080 | www.cimco.net