This document discusses plans for Outbound Preparation Seminars (OPS) for Exchange Participants (EPs) in AIESEC. It suggests holding OPS to better prepare EPs for cultural differences abroad, help match them to internships, and introduce them to AIESEC culture. Sample agenda outlines are provided for half, full and multi-day OPS. Logistics, activities and tips for facilitators are discussed to ensure EPs are well informed and supported before their exchanges.

1. RECAP
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• What was the experience like? Did it feel foreign?
How?
• How did it feel having someone lead you without
any explanation?
• How did you feel about not being able to
communicate? To ask where you were going?
• What did you wish you could have done/know?
• HOLD ON to these feelings

2. OPS - OUTGOING
PREPARATION
SEMINARS
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KIM QUACH
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3. BUT WHY OPS?
 Prepare EPs for a Cultural Shock
 Better customer service by setting better expectations
 Help EPs Match to TNs
 Why not kill two birds with one stone?
 Connect EPs to AIESEC and our other programs
 Give them a taste of our culture.
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4. WHAT TO KNOW…
 Compendium
 Our selling point
 Look at myaiesec.net for OPS materials
 Engage past EPs
 Have them FACI or help with panels/mixers
 Treat like a conference
 Do the AIESEC dances, give feedback forms, do ice-breakers/
energizers
 Do interactive activities, don’t just lecture.
 Prepare them for the worst, while treating them like
AIESECers
 Portray that it’s okay to feel culture shock
 Make it worth their while
 Start planning now
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5. WHERE…
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Expectation
setting
Better
Education

6. Where can I find
VISA info?
I want to know
about the culture
of Shanghai,
China
What is travel
safety?
Specific
Desires
Immediate
Concerns
Broad
Topics
WHAT EPS WANT US TO
ANSWER?
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7. AGENDA- 8 HOURS
OUTLINE AND SESSION OBJECTIVES
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8. AGENDA- 8 HOURS
PROS AND CONS
Pros:
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Cons:

9. AGENDA- 6 HOURS
OUTLINE AND SESSION OBJECTIVES
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10. AGENDA- 6 HOURS
PROS AND CONS
Pros:
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Cons:

11. AGENDA- 5 HOURS
OUTLINE AND SESSION OBJECTIVES
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12. AGENDA- 5 HOURS
PROS AND CONS
Pros:
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Cons:

13. SESSIONS OUTLINES:
 Opening Plenary
 G2K and icebreakers
 My AIESEC World
 Video of world issues
 History of AIESEC and other info like
acronyms
 Delegates share issues they care about
 Cultural Sensitivity Training
 Simulation- culture shock
 Diagram and how to combat culture shock
 Storytelling and scenario run-through of
discrimination and cultural sensitivity
 What to Know
 Logistical checklist given and run through
with all EPs
 Storytelling
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 What to do/Match made in heaven
 Matched EPs: conflict
management/team work simulation and
tips
 Unmatched EPs: work 1-on-1 with EP
managers, learn tips to match
 Exchange Hot Seat
 Returnees share
 Questions about specific parts of a TN
are asked
 Closing Plenary
 Goal setting
 Debrief and Last minute Q&A

14. HOW TO FACI?
 Activities based on experience
 Different learning styles
 Kinesthetic, visual, audio.
 Audience Management
 Are they engaged?
 Presentation skills
 Storytelling
 Using/painting images
 Training tips
 Ask leading questions
 Rephrase answers
 Debrief
 Give and be open to receiving constructive feedback.
 More to come during virtual training!
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Consider applying? :]

15. BARE MINIMUMS:
 Cultural Sensitivity, stereotypes and how to break down cultural barriers.
 Logistics: immunization, paperwork, money, packing, etc.
 Expectations setting
 AIESEC culture - reviewed some AIESEC policies and specifics
 Contingency plans and Emergency contacts
 Culture Shock: definition, different phases, how to deal with it
 The experiences of past EPs through using a panel or mixer
 Impact of AIESEC internships could have on the world
 Invite both matched and unmatched EPs
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16. TO START…
 Decide who will plan before February 28th
 Meet to design team structure- ASAP
 Logistics? Communications? Finance? Agenda manager?
Chair? FACIs?
 Set objectives for the OPS – During team meeting
 TL attend virtual education about agenda, session
objectives, sesison outlines. - in March
 Book rooms and take care of logistics- 2 weeks before
 FACIs attend virtual session on facilitation tips methods,
agenda run-through - in March
 I will provide suggested session outlines
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17. Viability of Joint OPS Options:
Sagrado & Rio Piedras
 20 minutes apart
 SU’s in InterMetro & Humacao
Ponce & Mayaguez
 1 hour apart
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EPs gets to meet
more people
Motivation
But planning is more
difficult
Even if not viable, can we still invite other EPs?

18. ADDITIONALS TO CONSIDER:
 Invite parents
 Use external websites and resources:
 http://geert-hofstede.com/countries.html
 lhttp://www.lonelyplanet.com/usa
 EP care package:
 AIESEC shirt – explain importance of trading
 Luggage tags? Goodies?
 AIESEC Planet – for partner countries
 Checklist with paperwork links, reminders, contact info, etc.
 What about having OPS-like events all throughout the semester?
 EP mixers
 Mock interviews
 Resume building workshops
 Invite external who specializes in cross-cultural communication
 Working with teams & conflict resolution
 Expect the unexpected
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